Submit a Review for Caremark Guildford and Woking
Unit 2 Bakers Gate, 299a Connaught Road, Brookwood, Woking, GU24 0AD
View Full Details of Caremark Guildford and WokingLatest Reviews for Caremark Guildford and Woking
01 April 2025
Caremark were just amazing caring for my mum in her final few weeks. They were chatty, friendly and very professional, making sure that mum was as comfortable as she could be and that her needs were met. They also helped regarding the hospice, getting help pronto when mum deteriorated. 3 staff members in particular were the main carers and we all had total faith in all of them. Thank you all!!
10 March 2025
Caremark Guildford and Woking provided excellent care for my mother, with carers visiting daily to support her. The staff were attentive, kind, and genuinely engaged with her, making sure she was comfortable and well cared for. They took the time to chat with her and even took her for walks, which she really enjoyed. Their professionalism and compassionate approach gave us great peace of mind, and I wouldn't hesitate to recommend their services.
14 February 2025
I can't recommend Caremark Guildford and Woking enough. They have been amazing with my cousin very proactive in their approach and giving huge comfort to both my cousin and also to myself and sister, our cousin's next of kin. They are practical and proactive with my cousin's best interests at heart. The carers really are carers and treat her as family. The team are the absolute best, with amazing leadership from their supervisor who also has a fantastic relationship with the clients whilst remaining professional. Our ongoing experience is complete flexibility and really making things happen at short notice. I really can't fault their management either. The most important person in everything has been my cousin's needs and best interests. Thank you to the whole team.
09 October 2024
I have been in contact with Caremark for a couple of years now and cannot overstate how wonderfully well they have looked after my cousin. There have been some very challenging times when she has needed greater support and their care has been outstanding. The supervisor, in particular, has gone above and beyond on so many occasions looking after my cousin's complex needs, managing her team in order to cope with my cousin's requirements and also keeping me well informed along the way. My cousin, myself and other family members cannot thank the supervisor and her team of carers enough for the commitment, care and support they have shown to my cousin over so many years. They have made a really positive difference to her life and I do not know how she would have managed without them. The team are extremely professional in all that they do but with a very personal touch. I could not recommend Caremark more highly.
07 October 2024
I find my support working very helpful. She takes me food shopping. Also, we sometimes go to a cafe to have a drink. I have also visited the local garden centre several times. She also helps by sometimes doing cleaning and helping me with the washing. She often makes helpful suggestions, as to things I could try and do, so I can get out more. She has also taken me to several medical appointments. One appointment, which I have fortnightly, has resulted in me having to see several different people. However, as this has been due to staff leaving, I brow it is not the fault of Caremark, as these things do occur.
27 September 2024
I had Caremark for companionship and domestic help. My carer was always on time and smartly dressed. It is a pleasure to have Caremark.
20 June 2024
My mother-in-law has been looked after by the Caremark team for several years now and I genuinely wouldn't want anyone else. After a previous bad experience with another company, it's reassuring to know that there is good people out there. They work to very high standards if there are any concerns it's always dealt with quickly. A very friendly team that goes above and beyond.
04 June 2024
I have found all of the Carers friendly and cheerful. Some work hard and are very conscientious, considerate, and caring, some need to be asked to do a task which my mother does not like to have to do. There is a list of tasks not always adhered to. Some ask what's to be done but my mother does not like to ask for things to be done.
23 May 2024
We are pleased with the service we receive. Staff are well-presented, professional and friendly.
05 March 2024
Very happy with the carers who come in two evenings a week to prepare meals, wash up and do a few general household chores. They are very conscientious and good company. We have used Caremark for just over a year now, for a variety of different types of care (including live-in previously) and they have always been very responsive to our needs and accommodating when we have needed to rearrange times or the lengths of visits, etc.
20 February 2024
We have been using Caremark for over a year now, and I have absolutely nothing negative to say about them. The care, understanding and patience they have for my dad is wonderful, and it has taken so much pressure from me, knowing that he is being cared for so wonderfully. The entire team, and especially the field care supervisor, are second to none. The personal touch that they have offered my, by leaving notes for us as a family, and calling if they have any issues or concerns, shows just how much they care and how professional they are. I would highly recommend this company.
04 January 2024
The carer looked after my father extremely well and was always kind, helpful and attentive to him. She worked hard to keep his house clean and tidy and was always cheerful with a smile. She administered Dad's drugs well on a daily basis and kept a regular check on his blood pressure, which was important, as it alerted us that Dad was unwell with high blood pressure. The manager also looked after Dad very well and was always on hand to give advice when needed. It was reassuring that she was there in the background and that she called by to see Dad in his home and was there to suggest that an ambulance be called when Dad became unwell.
16 November 2023
We are just very impressed so far with the care for my parents after only two weeks. The staff seem attentive and are proactive as opposed to always being reactive, which is a good thing. The timeliness is great, and receiving a rota every week is such a good idea as well.
13 November 2023
I have found the care and support from the lovely carers with my mother first rate. Very helpful indeed with everything, which having not been in that situation needing help before is what you need for support. My mother liked all the carers very much too. A big thank you to all of them!
29 September 2023
The standard of care and its supervision have been very good. The carers communicate well with my daughter and show an appropriate balance of sympathetic and firm responses. Their supervisor is excellent and is active in regular overviews.
11 September 2023
My mum has been very pleased with the twice-weekly visits. Very friendly and helpful. This is a great comfort to me as I only get to see her once a week. I would not hesitate to recommend their services. Many thanks, to the manager and your staff.
07 September 2023
I am very happy with Caremark and the service they provide to my mother who is in her nineties. The staff are approachable and will always do all they can to accommodate my mum's needs, being flexible and caring. Communication is excellent, l feel all messages are passed on swiftly. Most of all, as well as caring for my mum, they give me peace of mind.
17 March 2023
Extremely caring staff who have quickly got to know my dad and treat him with the utmost respect. Communication that is left on site is reassuring to me. Dad has fully accepted the carer's presence despite his reluctance to begin with. Great service, five-star.
17 March 2023
Caremark are absolutely amazing. They are so caring. When my father feels down they take the time to just sit down with him and just have a chat. They, the carers, are all so professional in what they do. I would recommend them to anyone who requires home care.
13 March 2023
Carers are always friendly and cheerful. Always helpful, look after my mum well, that's the main priority! The supervisor and manager are helpful, can always phone them if there is a problem! And they will sort the problem out.
Latest Reviews for Caremark Guildford and Woking
01 April 2025
Caremark were just amazing caring for my mum in her final few weeks. They were chatty, friendly and very professional, making sure that mum was as comfortable as she could be and that her needs were met. They also helped regarding the hospice, getting help pronto when mum deteriorated. 3 staff members in particular were the main carers and we all had total faith in all of them. Thank you all!!
10 March 2025
Caremark Guildford and Woking provided excellent care for my mother, with carers visiting daily to support her. The staff were attentive, kind, and genuinely engaged with her, making sure she was comfortable and well cared for. They took the time to chat with her and even took her for walks, which she really enjoyed. Their professionalism and compassionate approach gave us great peace of mind, and I wouldn't hesitate to recommend their services.
14 February 2025
I can't recommend Caremark Guildford and Woking enough. They have been amazing with my cousin very proactive in their approach and giving huge comfort to both my cousin and also to myself and sister, our cousin's next of kin. They are practical and proactive with my cousin's best interests at heart. The carers really are carers and treat her as family. The team are the absolute best, with amazing leadership from their supervisor who also has a fantastic relationship with the clients whilst remaining professional. Our ongoing experience is complete flexibility and really making things happen at short notice. I really can't fault their management either. The most important person in everything has been my cousin's needs and best interests. Thank you to the whole team.
09 October 2024
I have been in contact with Caremark for a couple of years now and cannot overstate how wonderfully well they have looked after my cousin. There have been some very challenging times when she has needed greater support and their care has been outstanding. The supervisor, in particular, has gone above and beyond on so many occasions looking after my cousin's complex needs, managing her team in order to cope with my cousin's requirements and also keeping me well informed along the way. My cousin, myself and other family members cannot thank the supervisor and her team of carers enough for the commitment, care and support they have shown to my cousin over so many years. They have made a really positive difference to her life and I do not know how she would have managed without them. The team are extremely professional in all that they do but with a very personal touch. I could not recommend Caremark more highly.
07 October 2024
I find my support working very helpful. She takes me food shopping. Also, we sometimes go to a cafe to have a drink. I have also visited the local garden centre several times. She also helps by sometimes doing cleaning and helping me with the washing. She often makes helpful suggestions, as to things I could try and do, so I can get out more. She has also taken me to several medical appointments. One appointment, which I have fortnightly, has resulted in me having to see several different people. However, as this has been due to staff leaving, I brow it is not the fault of Caremark, as these things do occur.
27 September 2024
I had Caremark for companionship and domestic help. My carer was always on time and smartly dressed. It is a pleasure to have Caremark.
20 June 2024
My mother-in-law has been looked after by the Caremark team for several years now and I genuinely wouldn't want anyone else. After a previous bad experience with another company, it's reassuring to know that there is good people out there. They work to very high standards if there are any concerns it's always dealt with quickly. A very friendly team that goes above and beyond.
04 June 2024
I have found all of the Carers friendly and cheerful. Some work hard and are very conscientious, considerate, and caring, some need to be asked to do a task which my mother does not like to have to do. There is a list of tasks not always adhered to. Some ask what's to be done but my mother does not like to ask for things to be done.
23 May 2024
We are pleased with the service we receive. Staff are well-presented, professional and friendly.
05 March 2024
Very happy with the carers who come in two evenings a week to prepare meals, wash up and do a few general household chores. They are very conscientious and good company. We have used Caremark for just over a year now, for a variety of different types of care (including live-in previously) and they have always been very responsive to our needs and accommodating when we have needed to rearrange times or the lengths of visits, etc.
20 February 2024
We have been using Caremark for over a year now, and I have absolutely nothing negative to say about them. The care, understanding and patience they have for my dad is wonderful, and it has taken so much pressure from me, knowing that he is being cared for so wonderfully. The entire team, and especially the field care supervisor, are second to none. The personal touch that they have offered my, by leaving notes for us as a family, and calling if they have any issues or concerns, shows just how much they care and how professional they are. I would highly recommend this company.
04 January 2024
The carer looked after my father extremely well and was always kind, helpful and attentive to him. She worked hard to keep his house clean and tidy and was always cheerful with a smile. She administered Dad's drugs well on a daily basis and kept a regular check on his blood pressure, which was important, as it alerted us that Dad was unwell with high blood pressure. The manager also looked after Dad very well and was always on hand to give advice when needed. It was reassuring that she was there in the background and that she called by to see Dad in his home and was there to suggest that an ambulance be called when Dad became unwell.
16 November 2023
We are just very impressed so far with the care for my parents after only two weeks. The staff seem attentive and are proactive as opposed to always being reactive, which is a good thing. The timeliness is great, and receiving a rota every week is such a good idea as well.
13 November 2023
I have found the care and support from the lovely carers with my mother first rate. Very helpful indeed with everything, which having not been in that situation needing help before is what you need for support. My mother liked all the carers very much too. A big thank you to all of them!
29 September 2023
The standard of care and its supervision have been very good. The carers communicate well with my daughter and show an appropriate balance of sympathetic and firm responses. Their supervisor is excellent and is active in regular overviews.
11 September 2023
My mum has been very pleased with the twice-weekly visits. Very friendly and helpful. This is a great comfort to me as I only get to see her once a week. I would not hesitate to recommend their services. Many thanks, to the manager and your staff.
07 September 2023
I am very happy with Caremark and the service they provide to my mother who is in her nineties. The staff are approachable and will always do all they can to accommodate my mum's needs, being flexible and caring. Communication is excellent, l feel all messages are passed on swiftly. Most of all, as well as caring for my mum, they give me peace of mind.
17 March 2023
Extremely caring staff who have quickly got to know my dad and treat him with the utmost respect. Communication that is left on site is reassuring to me. Dad has fully accepted the carer's presence despite his reluctance to begin with. Great service, five-star.
17 March 2023
Caremark are absolutely amazing. They are so caring. When my father feels down they take the time to just sit down with him and just have a chat. They, the carers, are all so professional in what they do. I would recommend them to anyone who requires home care.
13 March 2023
Carers are always friendly and cheerful. Always helpful, look after my mum well, that's the main priority! The supervisor and manager are helpful, can always phone them if there is a problem! And they will sort the problem out.