Submit a Review for Personal Choice Carers at Home
Unit 14 Hurricane Close, Hurricane Way, Wickford, SS11 8YR
View Full Details of Personal Choice Carers at HomeLatest Reviews for Personal Choice Carers at Home
20 March 2025
The time came for our Mum to have help at home due to her increasing mobility issues. We contacted Personal Choice Carers who came to see Mum and assess her needs very quickly. They started to visit her very soon after. From our point of view, they have been extremely helpful and supportive from day one in ensuring that our Mum receives the right level of care that she needs. They set up a What'sApp Group to allow us to communicate with them easily as well as providing access to the Birdie App so we can see information on each carer visit. We can also call them on their duty phone number. This has really provided so much piece of mind. More importantly, the care that they provide to our Mum is the perfect combination of being friendly, caring and professional while ensuring that our Mum retains her dignity. They always go above and beyond. From our Mum's point of view she thinks that the carers are 'all lovely'! We would not hesitate to recommend them to others.
21 January 2025
My mum is in the later stages of her illness, Frontal Temporal Dementia. We as a family, were starting to feel the strain. Personal Choice started helping us and I cannot put into words how much of a relief it has been. The girls have been an absolute godsend. They are patient, kind, caring, reliable and have given us the chance to spend more quality time with Mum. Nothing is too much trouble for them and I would not hesitate to recommend them. A massive thank you girls, you truly are amazing.
09 December 2024
The carers are always on time, very cheerful and cooperative. They always go above and beyond and get on well with Mum.
03 April 2024
The service we receive from Personal Choice Carers is crucial in enabling my mum to continue living in her own home with advanced Alzheimer's. The team are kind and patient, Mum is always very happy to see the carers. They have a good amount of knowledge and experience with regards to Mum's illness and have a great balance of being both friendly and professional. The whole family can feel comforted in the knowledge that Mum is being well cared for.
15 March 2024
The carers are first class. There is nothing at all is too much trouble for them. I could not do without them now. Very hard working, and nothing is too much trouble for them, I could not wish for better carers.
13 March 2024
Choice Carers have been a godsend for Mum. They are so caring and professional. As well as performing their tasks with the utmost professionalism, they take time to talk to Mum and really make a difference to her day. I would definitely recommend them to anyone thinking of using carers for themselves or for loved ones.
27 November 2023
I would like to say a big thank you to all the staff at Personal Choice for looking after my dear father-in-law. He looks forward to every visit and has built a good bond with you all. Your care for him in all areas is outstanding. You always keep the family updated with information about his needs you are all very kind and caring. Nothing is too much trouble for you and we really do appreciate everything you do. We don't know where we would be without you. Thank you ladies.
20 October 2023
I feel so lucky to have found this amazing care company for my dad, it’s made him so much happier. Having someone who cares and is so supportive and friendly, he is so more alert and chatty when I call him in the morning.
19 September 2023
We were very lucky that Personal Choice were recommended to us and we could not be happier. The quality of care and professionalism is excellent. From the first contact we knew we had found the right people, they visited us to discuss what Dad needed and for Dad to get to know them. The carers are so kind and caring towards Dad and the management are amazingly efficient in dealing with any issues and keeping us informed. A fantastic company that I would highly recommend.
17 April 2023
This team of great carers started on January 2021 when I had just come out of hospital. I could not walk or feed myself, I was bedbound. On the first day, they hoisted me from the bed to commode, this was the first time in eight months and they did this on every call 4 times each day. When physios came, they asked if they could help me in any way. The physios said it would be a great help if you could help with my exercises, which you did, I am so lucky to have these lovely carers. Without their help I would not be at the stage I am now. I can walk a short distance with my frame around our home now. Bless these well-trained ladies for helping me.
02 March 2023
Personal Choice Carers are amazing. We were not happy with my Mum's old carers and fortunately, my mum's friends recommended Personal Choice Carers. They are so kind and really look after my mum. If they have any concerns about my mum, they message us so we are able to help. They speak so nicely to my mum and chat about the topics that interest her. They go out of their way to care for her so kindly and make sure my mum is safe and happy. We can't thank them enough for all they do and it is wonderful my mum is getting the best care available.
02 March 2023
Personal Choice Carers at Home are such a lovely bunch of ladies, very caring, kind and reliable company, nothing is too much trouble for them and always have time for the family whenever we need that bit more support.
29 December 2022
Personal Choice Carers at Home have been caring for my mum, who has dementia, since the beginning of September this year. The manager and her team are excellent, so supportive, caring and always very punctual. Mum is enjoying her visits and we, as a family, are so grateful to have found them.
30 October 2022
Personal choice carers have looked after my mum for the last ten years due to her Dementia. My mum's Dementia has progressed leading to her going into a nursing home. Whilst supported by Personal Choice, mum was able to stay in her own home longer than most, which is a testament to this care agency. The agency is well run by the manager, and I cannot recommend them enough as they have always been excellent throughout this time, reliable and trustworthy. My mum loved all the staff and they treated her with great care, kindness, dignity and compassion.
24 August 2022
Highly recommend the Manager and her wonderful team, they looked after my mum for nearly six years after her stroke. They are all very caring, punctual and always updated if they thought there were any problems that I should know about. We can’t thank you enough for making sure mum was cared for in a dignified way, as that was so important to her.
23 August 2022
I have found that all the care staff are very friendly, helpful, caring and professional in their care and the support they give my mum. My mum looks forward to the carers coming to see her as they treat her totally with dignity and have a good sense of humour, which leaves my mum very happy for the day. Myself and the rest of the family are very happy with the care and support they give Mum.
14 July 2022
I recommend the manager and her team so much - if there was a score of eleven out of 10 they would have it. They have looked after Mum for over 3 years and have always been punctual, helpful and kept me updated. Recently Mum caught Covid and was very ill, one of the carers found her in a very bad way an ambulance was called I was kept updated calls were shuffled around so the carer could remain with mum. Extra visits were arranged to tend to her. Staff went way beyond their jobs for which I am forever grateful. Just highly recommend this company you will be so pleased you chose them.
24 June 2022
My mother has nothing but praise for the carers that attend her.
23 March 2022
The whole team of girls at Personal Choice are completely amazing. Their dedication to their clients, their humour, their kindness and patience is second to none. They treat my Mum and Family with such respect I surely do not know how we as a family would have coped without them.
22 March 2022
Personal Choice provides a friendly and personal service. They are professional and caring. They communicate regularly with family to collaborate on care needs. The service is tailored appropriately to meet the client’s needs with changes made promptly when needed.
Latest Reviews for Personal Choice Carers at Home
20 March 2025
The time came for our Mum to have help at home due to her increasing mobility issues. We contacted Personal Choice Carers who came to see Mum and assess her needs very quickly. They started to visit her very soon after. From our point of view, they have been extremely helpful and supportive from day one in ensuring that our Mum receives the right level of care that she needs. They set up a What'sApp Group to allow us to communicate with them easily as well as providing access to the Birdie App so we can see information on each carer visit. We can also call them on their duty phone number. This has really provided so much piece of mind. More importantly, the care that they provide to our Mum is the perfect combination of being friendly, caring and professional while ensuring that our Mum retains her dignity. They always go above and beyond. From our Mum's point of view she thinks that the carers are 'all lovely'! We would not hesitate to recommend them to others.
21 January 2025
My mum is in the later stages of her illness, Frontal Temporal Dementia. We as a family, were starting to feel the strain. Personal Choice started helping us and I cannot put into words how much of a relief it has been. The girls have been an absolute godsend. They are patient, kind, caring, reliable and have given us the chance to spend more quality time with Mum. Nothing is too much trouble for them and I would not hesitate to recommend them. A massive thank you girls, you truly are amazing.
09 December 2024
The carers are always on time, very cheerful and cooperative. They always go above and beyond and get on well with Mum.
03 April 2024
The service we receive from Personal Choice Carers is crucial in enabling my mum to continue living in her own home with advanced Alzheimer's. The team are kind and patient, Mum is always very happy to see the carers. They have a good amount of knowledge and experience with regards to Mum's illness and have a great balance of being both friendly and professional. The whole family can feel comforted in the knowledge that Mum is being well cared for.
15 March 2024
The carers are first class. There is nothing at all is too much trouble for them. I could not do without them now. Very hard working, and nothing is too much trouble for them, I could not wish for better carers.
13 March 2024
Choice Carers have been a godsend for Mum. They are so caring and professional. As well as performing their tasks with the utmost professionalism, they take time to talk to Mum and really make a difference to her day. I would definitely recommend them to anyone thinking of using carers for themselves or for loved ones.
27 November 2023
I would like to say a big thank you to all the staff at Personal Choice for looking after my dear father-in-law. He looks forward to every visit and has built a good bond with you all. Your care for him in all areas is outstanding. You always keep the family updated with information about his needs you are all very kind and caring. Nothing is too much trouble for you and we really do appreciate everything you do. We don't know where we would be without you. Thank you ladies.
20 October 2023
I feel so lucky to have found this amazing care company for my dad, it’s made him so much happier. Having someone who cares and is so supportive and friendly, he is so more alert and chatty when I call him in the morning.
19 September 2023
We were very lucky that Personal Choice were recommended to us and we could not be happier. The quality of care and professionalism is excellent. From the first contact we knew we had found the right people, they visited us to discuss what Dad needed and for Dad to get to know them. The carers are so kind and caring towards Dad and the management are amazingly efficient in dealing with any issues and keeping us informed. A fantastic company that I would highly recommend.
17 April 2023
This team of great carers started on January 2021 when I had just come out of hospital. I could not walk or feed myself, I was bedbound. On the first day, they hoisted me from the bed to commode, this was the first time in eight months and they did this on every call 4 times each day. When physios came, they asked if they could help me in any way. The physios said it would be a great help if you could help with my exercises, which you did, I am so lucky to have these lovely carers. Without their help I would not be at the stage I am now. I can walk a short distance with my frame around our home now. Bless these well-trained ladies for helping me.
02 March 2023
Personal Choice Carers are amazing. We were not happy with my Mum's old carers and fortunately, my mum's friends recommended Personal Choice Carers. They are so kind and really look after my mum. If they have any concerns about my mum, they message us so we are able to help. They speak so nicely to my mum and chat about the topics that interest her. They go out of their way to care for her so kindly and make sure my mum is safe and happy. We can't thank them enough for all they do and it is wonderful my mum is getting the best care available.
02 March 2023
Personal Choice Carers at Home are such a lovely bunch of ladies, very caring, kind and reliable company, nothing is too much trouble for them and always have time for the family whenever we need that bit more support.
29 December 2022
Personal Choice Carers at Home have been caring for my mum, who has dementia, since the beginning of September this year. The manager and her team are excellent, so supportive, caring and always very punctual. Mum is enjoying her visits and we, as a family, are so grateful to have found them.
30 October 2022
Personal choice carers have looked after my mum for the last ten years due to her Dementia. My mum's Dementia has progressed leading to her going into a nursing home. Whilst supported by Personal Choice, mum was able to stay in her own home longer than most, which is a testament to this care agency. The agency is well run by the manager, and I cannot recommend them enough as they have always been excellent throughout this time, reliable and trustworthy. My mum loved all the staff and they treated her with great care, kindness, dignity and compassion.
24 August 2022
Highly recommend the Manager and her wonderful team, they looked after my mum for nearly six years after her stroke. They are all very caring, punctual and always updated if they thought there were any problems that I should know about. We can’t thank you enough for making sure mum was cared for in a dignified way, as that was so important to her.
23 August 2022
I have found that all the care staff are very friendly, helpful, caring and professional in their care and the support they give my mum. My mum looks forward to the carers coming to see her as they treat her totally with dignity and have a good sense of humour, which leaves my mum very happy for the day. Myself and the rest of the family are very happy with the care and support they give Mum.
14 July 2022
I recommend the manager and her team so much - if there was a score of eleven out of 10 they would have it. They have looked after Mum for over 3 years and have always been punctual, helpful and kept me updated. Recently Mum caught Covid and was very ill, one of the carers found her in a very bad way an ambulance was called I was kept updated calls were shuffled around so the carer could remain with mum. Extra visits were arranged to tend to her. Staff went way beyond their jobs for which I am forever grateful. Just highly recommend this company you will be so pleased you chose them.
24 June 2022
My mother has nothing but praise for the carers that attend her.
23 March 2022
The whole team of girls at Personal Choice are completely amazing. Their dedication to their clients, their humour, their kindness and patience is second to none. They treat my Mum and Family with such respect I surely do not know how we as a family would have coped without them.
22 March 2022
Personal Choice provides a friendly and personal service. They are professional and caring. They communicate regularly with family to collaborate on care needs. The service is tailored appropriately to meet the client’s needs with changes made promptly when needed.