Submit a Review for Independent Living (Chorley, Leyland, Parbold and Standish)
225 Eaves Lane, Chorley, PR6 0AG
View Full Details of Independent Living (Chorley, Leyland, Parbold and Standish)Latest Reviews for Independent Living (Chorley, Leyland, Parbold and Standish)
01 August 2024
Excellent caring service who responded to any queries promptly and effectively. The carers are professional and very caring and meet our mother's needs. When on one occasion no carer arrived the situation was dealt with promptly. Mother has been very happy with all the carers who visit and there is a core group of 4 for the most part which provides continuity of care
30 July 2024
Independent Living provides regular daily care for my mum. With their ongoing support, she can continue to live at her home as independently as possible. This is so important to her. The care they offer is excellent and all carers are friendly and professional. They all treat her with dignity and respect. Carers arrive on time and the folder completed by them each day is great for keeping me updated. She looks forward to seeing her carers and having a chat with them. Any queries I have are always quickly dealt with by the office staff. I have no hesitation in recommending Independent Living services. If we could give them more than 5 stars we definitely would.
30 July 2024
We have had service from Independent Living for several years to cover short breaks away a few times a year. All the carers have been friendly and caring and have come for the full-time that was booked. I've found it very useful for getting little breaks to recharge my batteries.
29 July 2024
Mum and Dad have been looked after by Independent Living for over five years and they have been able to cope well with their increasing needs, agreeing to additional hours when necessary. At times they have been able to step in with additional clean-up requirements or sourcing equipment or clothing. All the carers involved have been friendly and well-liked by mum and dad. My sister and I have always been informed whenever there has been something of concern that has happened.
25 July 2023
Excellent overall support and care for Mum. Professional and friendly carers. Great communication and contact with the main office and management team.
18 July 2023
I have always found al the care team to be professional, extremely pleasant, approachable and very supportive of both my mum and myself. It has been a great comfort to me that they are genuinely kind, clearly care about my mum's needs and her happiness. It is nice to see the good rapport and trust that they have built up with my mum. They always treat her with dignity. My mum has dementia and they are sensitive to her needs - providing extra direction and explanations to her when required. I continue to be extremely grateful to all the dedicated carers. The management team have always been very supportive, making themselves accessible/available both in person or by phone. Whenever their help or advice has been needed, I feel that they have always kept me fully informed about my mum's health and well-being. I am very happy with the care and support that Independent Living provide for my mum. I feel confident and secure with entrusting my mum's care to this dedicated and kind team of carers.
18 July 2023
Independent Living cared for my wife (dementia) for eight years. The last two of which my wife was bedridden. Independent Living attended for the first six years, one person, twice a day to wash, dress and breakfast and similar in the evening. The last two years (bedridden) it was two people, three times a day for personal care. There was not one time when the staff failed to attend on time. All of them were considerate, kind and fun and shared a laugh and smiles with my wife who enjoyed their company. One person also came twice a week (afternoons) - visits to activity centres, parks or games at home. The management was most cooperative, charming and flexible, whose leadership reflected in the efficiency of the team. It was a pleasure to deal with them.
17 July 2023
When you venture on a journey of care for your loved one its a difficult decision. I am so happy that we were recommended Independent Living Home Care. They have guided us to the correct package for Mum to maintain her independence surrounded by care. The carers have been amazing, kind and considerate and the best review of all is that my mum loved them (after saying she didn't want carers in her home). Thank you for taking the stress out of this decision.
12 July 2023
I have used this service many times and found it to be second to none. Great care is given and always on time and patient, nothing is too much trouble. All staff and management are very helpful and friendly.
07 September 2020
One lady has been a pleasure to deal with assisting us to set up the service. The staff have been helpful, especially under the covid-19 period, when the family have had limited contact with Mum and Dad. Mum was not keen initially and was resistant to receiving help and support, but the team have worked with us to overcome this barrier.
20 August 2020
Found the service really good. We have just taken a cleaner from you and are finding this good and very helpful.
28 July 2020
Fabulous service from very caring and sympathetic carers. Nothing is too much trouble and I look on them as friends. My life would be much emptier if they didn't come. I can't praise them too much. My gratitude grows all the time.
27 July 2020
Very pleased with the overall standard of care from all carers.
24 July 2020
My mother has been using this service for a year with no problems. The service is very good and my mother is very pleased with the care she receives.
23 July 2020
Dad became very confused during COVID-19 and it became apparent that Dad required more social interaction, care and support. I contacted Independent Living and Dad was assessed, a care plan written and care started in under a week. Two weeks into the care Dad has a turn for the worse and the service and care given was above and beyond what I expected. They conducted a further assessment and suggested, to ensure he was kept safe and looked after, more regular visits would better support Dad. This was implemented without delay and this has been a great improvement in Dad. I am extremely happy with the care and support Dad is receiving from independent living and I would highly recommend their service in the future.
16 July 2020
During covid-19, the carers have been fantastic, never missing one visit and helping with washing and cleaning pores etc. Independent Living has been in contact to discuss Mums care, and the few extra visits we have asked for have been facilitated easily.
16 July 2020
I am very pleased overall with everything you do.
16 July 2020
I am writing this in regards to my mother, who lives with me and has vascular dementia. This provision of care has turned her life around, and ours. It has enabled us to keep Mum longer when the prognosis looked so bleak. I can only thank the staff for all their help, and at any time I can only urge members of the public to use this service and consider this service as an alternative to putting an elderly relative in a residential home setting!
25 August 2017
I was very pleased to have such lovely, caring, considerate girls to help me with my needs after I came home from hospital having had a hip replacement operation. They cared for my well-being and health, washing and bending and changing clothes. Also later getting me walking again outside on little trips, giving me the confidence to get back to normal living. They did anything willingly and also with a good laugh and smile. So kind I felt I had a new family to care for me. As I am now on my own this is very important. I can't praise them enough, they bring sunshine every day to me.
25 September 2015
My Mum turned 90 this month and continues to be able to live happily in her home because of her care from Right at Home. She enjoys her daily visits from Staff who keep an eye on her health and take her shopping or to the Garden Centre when she is well and look after her if she is feeling under the weather. Mum enjoys the company of many of her carers and takes a lively interest in them, keeping her in touch with the modern world. We both feel that without the hour a day's support from Right at Home, Mum would have found it difficult to continue to live on her own. They have greatly enhanced her quality of life and she recommends them to all her friends. We are looking forward to celebrating her 100th birthday, hopefully still living in her home with help from Right at Home
Latest Reviews for Independent Living (Chorley, Leyland, Parbold and Standish)
01 August 2024
Excellent caring service who responded to any queries promptly and effectively. The carers are professional and very caring and meet our mother's needs. When on one occasion no carer arrived the situation was dealt with promptly. Mother has been very happy with all the carers who visit and there is a core group of 4 for the most part which provides continuity of care
30 July 2024
Independent Living provides regular daily care for my mum. With their ongoing support, she can continue to live at her home as independently as possible. This is so important to her. The care they offer is excellent and all carers are friendly and professional. They all treat her with dignity and respect. Carers arrive on time and the folder completed by them each day is great for keeping me updated. She looks forward to seeing her carers and having a chat with them. Any queries I have are always quickly dealt with by the office staff. I have no hesitation in recommending Independent Living services. If we could give them more than 5 stars we definitely would.
30 July 2024
We have had service from Independent Living for several years to cover short breaks away a few times a year. All the carers have been friendly and caring and have come for the full-time that was booked. I've found it very useful for getting little breaks to recharge my batteries.
29 July 2024
Mum and Dad have been looked after by Independent Living for over five years and they have been able to cope well with their increasing needs, agreeing to additional hours when necessary. At times they have been able to step in with additional clean-up requirements or sourcing equipment or clothing. All the carers involved have been friendly and well-liked by mum and dad. My sister and I have always been informed whenever there has been something of concern that has happened.
25 July 2023
Excellent overall support and care for Mum. Professional and friendly carers. Great communication and contact with the main office and management team.
18 July 2023
I have always found al the care team to be professional, extremely pleasant, approachable and very supportive of both my mum and myself. It has been a great comfort to me that they are genuinely kind, clearly care about my mum's needs and her happiness. It is nice to see the good rapport and trust that they have built up with my mum. They always treat her with dignity. My mum has dementia and they are sensitive to her needs - providing extra direction and explanations to her when required. I continue to be extremely grateful to all the dedicated carers. The management team have always been very supportive, making themselves accessible/available both in person or by phone. Whenever their help or advice has been needed, I feel that they have always kept me fully informed about my mum's health and well-being. I am very happy with the care and support that Independent Living provide for my mum. I feel confident and secure with entrusting my mum's care to this dedicated and kind team of carers.
18 July 2023
Independent Living cared for my wife (dementia) for eight years. The last two of which my wife was bedridden. Independent Living attended for the first six years, one person, twice a day to wash, dress and breakfast and similar in the evening. The last two years (bedridden) it was two people, three times a day for personal care. There was not one time when the staff failed to attend on time. All of them were considerate, kind and fun and shared a laugh and smiles with my wife who enjoyed their company. One person also came twice a week (afternoons) - visits to activity centres, parks or games at home. The management was most cooperative, charming and flexible, whose leadership reflected in the efficiency of the team. It was a pleasure to deal with them.
17 July 2023
When you venture on a journey of care for your loved one its a difficult decision. I am so happy that we were recommended Independent Living Home Care. They have guided us to the correct package for Mum to maintain her independence surrounded by care. The carers have been amazing, kind and considerate and the best review of all is that my mum loved them (after saying she didn't want carers in her home). Thank you for taking the stress out of this decision.
12 July 2023
I have used this service many times and found it to be second to none. Great care is given and always on time and patient, nothing is too much trouble. All staff and management are very helpful and friendly.
07 September 2020
One lady has been a pleasure to deal with assisting us to set up the service. The staff have been helpful, especially under the covid-19 period, when the family have had limited contact with Mum and Dad. Mum was not keen initially and was resistant to receiving help and support, but the team have worked with us to overcome this barrier.
20 August 2020
Found the service really good. We have just taken a cleaner from you and are finding this good and very helpful.
28 July 2020
Fabulous service from very caring and sympathetic carers. Nothing is too much trouble and I look on them as friends. My life would be much emptier if they didn't come. I can't praise them too much. My gratitude grows all the time.
27 July 2020
Very pleased with the overall standard of care from all carers.
24 July 2020
My mother has been using this service for a year with no problems. The service is very good and my mother is very pleased with the care she receives.
23 July 2020
Dad became very confused during COVID-19 and it became apparent that Dad required more social interaction, care and support. I contacted Independent Living and Dad was assessed, a care plan written and care started in under a week. Two weeks into the care Dad has a turn for the worse and the service and care given was above and beyond what I expected. They conducted a further assessment and suggested, to ensure he was kept safe and looked after, more regular visits would better support Dad. This was implemented without delay and this has been a great improvement in Dad. I am extremely happy with the care and support Dad is receiving from independent living and I would highly recommend their service in the future.
16 July 2020
During covid-19, the carers have been fantastic, never missing one visit and helping with washing and cleaning pores etc. Independent Living has been in contact to discuss Mums care, and the few extra visits we have asked for have been facilitated easily.
16 July 2020
I am very pleased overall with everything you do.
16 July 2020
I am writing this in regards to my mother, who lives with me and has vascular dementia. This provision of care has turned her life around, and ours. It has enabled us to keep Mum longer when the prognosis looked so bleak. I can only thank the staff for all their help, and at any time I can only urge members of the public to use this service and consider this service as an alternative to putting an elderly relative in a residential home setting!
25 August 2017
I was very pleased to have such lovely, caring, considerate girls to help me with my needs after I came home from hospital having had a hip replacement operation. They cared for my well-being and health, washing and bending and changing clothes. Also later getting me walking again outside on little trips, giving me the confidence to get back to normal living. They did anything willingly and also with a good laugh and smile. So kind I felt I had a new family to care for me. As I am now on my own this is very important. I can't praise them enough, they bring sunshine every day to me.
25 September 2015
My Mum turned 90 this month and continues to be able to live happily in her home because of her care from Right at Home. She enjoys her daily visits from Staff who keep an eye on her health and take her shopping or to the Garden Centre when she is well and look after her if she is feeling under the weather. Mum enjoys the company of many of her carers and takes a lively interest in them, keeping her in touch with the modern world. We both feel that without the hour a day's support from Right at Home, Mum would have found it difficult to continue to live on her own. They have greatly enhanced her quality of life and she recommends them to all her friends. We are looking forward to celebrating her 100th birthday, hopefully still living in her home with help from Right at Home