Our mother's health had been deteriorating and after yet another
hospital stay and the START Team being involved, my sister and I needed
to find care for her and we chose Lakeshore. I continued caring for mum
but for 1 visit a day and Lakeshore accommodated this. We worked well
together and communication was excellent, through the communication book
which we all wrote in, and also I was given a mobile number for queries
or emergencies. Mum needed consistency and she knew her carers and their
times - very important to her. All staff were very friendly and
professional from carers to office staff and mum, who initially didn't
want carers in, soon accepted and was happy with them. We could feel
secure in the knowledge that we would be told immediately of any issues,
eg falls or illness and when the ambulance was called they always stayed
until I got there. Mum's needs were accommodated as they changed,
enabling her to stay in her home until she died, as she wished. We
recommend Lakeshore.
Latest Reviews for Lakeshore Care Ltd
22 May 2018
Our mother's health had been deteriorating and after yet another
hospital stay and the START Team being involved, my sister and I needed
to find care for her and we chose Lakeshore. I continued caring for mum
but for 1 visit a day and Lakeshore accommodated this. We worked well
together and communication was excellent, through the communication book
which we all wrote in, and also I was given a mobile number for queries
or emergencies. Mum needed consistency and she knew her carers and their
times - very important to her. All staff were very friendly and
professional from carers to office staff and mum, who initially didn't
want carers in, soon accepted and was happy with them. We could feel
secure in the knowledge that we would be told immediately of any issues,
eg falls or illness and when the ambulance was called they always stayed
until I got there. Mum's needs were accommodated as they changed,
enabling her to stay in her home until she died, as she wished. We
recommend Lakeshore.