Submit a Review for Home Instead (Luton & Central Beds)
Suite 1B, Jansel House, Hitchin Road, Luton, LU2 7XH
View Full Details of Home Instead (Luton & Central Beds)Latest Reviews for Home Instead (Luton & Central Beds)
04 October 2024
I am very happy to be with Home Instead. The care and attention I receive in every area is absolutely second to none. Thank you very much.
12 September 2024
I cannot recommend this service highly enough. My brother and I were struggling to find a solution to the day-to-day care requirements for our Mum. The staff were very professional and caring and enabled our mum to continue living in her own home for longer.
29 August 2024
Friednly, reliable staff who supplied 1-week respite care. They listened to what Dad wanted help with and Dad enjoyed their company. I am currently seeing if Home Instead could care for Dad on a regular basis.
05 August 2024
We have used Home Instead carers for my Mum who has dementia for our 4-night respite breaks several times now and been very satisfied with the care she was given considering Mum can be very rude and awkward at times because of her condition, age and mobility! Our most recent break this month and also cover for a wedding we attended went extremely well and made it possible for us to enjoy the breaks knowing Mum was being looked after so well!
24 July 2024
All the carers were reliable, always very pleasant and helpful, and made me feel very special and gave me confidence on the path to recovery from hip surgery.
01 May 2024
We were impressed with Home Instead staff. They always attended on time and were always friendly and courteous. Most importantly they remembered what was agreed to be done from the previous day. They provided care and 'Peace of Mind' for my wife as she was very worried as to how to deal with my care since my hospital discharge last month.
29 April 2024
Mum was with Home Instead for around six months, and during that time, the care she received was excellent. The team who supported her were caring and kind. They took time to get to know Mum, listen to her needs and chat with her about anything and everything Mum wanted to talk about. The little touches they gave showed her dignity and their level of commitment was exceptional. The support they gave to me was also beyond anything I would have expected. I wouldn't hesitate to recommend them or see them again.
23 April 2024
My care support is very good. All the staff are very helpful.
22 April 2024
During my husband's 17 months with Home Instead, he was treated exceptionally well by his carers and looked forward to his weekly visits. He formed a great friendship with them. It was peace of mind for me knowing that I could go out for a few hours without worrying. In our time of need both the management and carers were there to support us for which we are immensely grateful.
04 April 2024
Some lovely staff who genuinely care but seem to take some time to pick up on customer feedback. However, over time a great progress has been made.
07 March 2024
What an amazing team of girls this homecare provider has! They provided me with the best care and support, personal and professional. If I was to win the lottery, I’d have Home Instead back in a heartbeat. Very highly recommend.
19 December 2023
The care, attention to detail, efficiency, companionship, and presentation, are all second to none.
11 December 2023
We had sitters for my mother who has Alzheimer's which at times was very challenging for them. They never got cross, they were very patient and caring towards her.
12 January 2023
Excellent support had been given to my mother over the past couple of years. Any concerns were dealt with promptly and sensitively. Changes in the care package were promptly put in place. Mum's care team were fantastic and Mum is now in a care home, but still talks about her wonderful team.
07 October 2022
My husband has been a client for the past year. He, as am I is very happy with the service provided. The standard of service by both the office staff and the professional carers is very high. We are both very satisfied with the service provided.
31 August 2022
Very satisfied. Prompt and efficient service.
07 July 2022
I have absolutely no negatives with my carers. They are very pleasant and helpful and treat me with the greatest dignity and respect. They are here every morning on the dot and sometimes I think they go beyond their job. Very happy.
29 March 2022
I have enjoyed being taken out by a carer for three hours each week. I am made to feel safe and sacred for on these trips out. My preferences are always taken into account.
25 January 2022
I found Home Instead (Luton & Central Beds) to be very good with her care for the last 18 months. She really enjoyed the company of the carers and they never let us down, always in attendance. I would recommend them to anyone who needs care at home. Unfortunately, my sister has a fractured hip and has to go into respite care in a nursing home.
13 January 2022
The service which was for my handicapped sister and has been exemplary. All of various carers went beyond the pale and made her life much more interesting and easier. Cannot fault the service from this company.
Latest Reviews for Home Instead (Luton & Central Beds)
04 October 2024
I am very happy to be with Home Instead. The care and attention I receive in every area is absolutely second to none. Thank you very much.
12 September 2024
I cannot recommend this service highly enough. My brother and I were struggling to find a solution to the day-to-day care requirements for our Mum. The staff were very professional and caring and enabled our mum to continue living in her own home for longer.
29 August 2024
Friednly, reliable staff who supplied 1-week respite care. They listened to what Dad wanted help with and Dad enjoyed their company. I am currently seeing if Home Instead could care for Dad on a regular basis.
05 August 2024
We have used Home Instead carers for my Mum who has dementia for our 4-night respite breaks several times now and been very satisfied with the care she was given considering Mum can be very rude and awkward at times because of her condition, age and mobility! Our most recent break this month and also cover for a wedding we attended went extremely well and made it possible for us to enjoy the breaks knowing Mum was being looked after so well!
24 July 2024
All the carers were reliable, always very pleasant and helpful, and made me feel very special and gave me confidence on the path to recovery from hip surgery.
01 May 2024
We were impressed with Home Instead staff. They always attended on time and were always friendly and courteous. Most importantly they remembered what was agreed to be done from the previous day. They provided care and 'Peace of Mind' for my wife as she was very worried as to how to deal with my care since my hospital discharge last month.
29 April 2024
Mum was with Home Instead for around six months, and during that time, the care she received was excellent. The team who supported her were caring and kind. They took time to get to know Mum, listen to her needs and chat with her about anything and everything Mum wanted to talk about. The little touches they gave showed her dignity and their level of commitment was exceptional. The support they gave to me was also beyond anything I would have expected. I wouldn't hesitate to recommend them or see them again.
23 April 2024
My care support is very good. All the staff are very helpful.
22 April 2024
During my husband's 17 months with Home Instead, he was treated exceptionally well by his carers and looked forward to his weekly visits. He formed a great friendship with them. It was peace of mind for me knowing that I could go out for a few hours without worrying. In our time of need both the management and carers were there to support us for which we are immensely grateful.
04 April 2024
Some lovely staff who genuinely care but seem to take some time to pick up on customer feedback. However, over time a great progress has been made.
07 March 2024
What an amazing team of girls this homecare provider has! They provided me with the best care and support, personal and professional. If I was to win the lottery, I’d have Home Instead back in a heartbeat. Very highly recommend.
19 December 2023
The care, attention to detail, efficiency, companionship, and presentation, are all second to none.
11 December 2023
We had sitters for my mother who has Alzheimer's which at times was very challenging for them. They never got cross, they were very patient and caring towards her.
12 January 2023
Excellent support had been given to my mother over the past couple of years. Any concerns were dealt with promptly and sensitively. Changes in the care package were promptly put in place. Mum's care team were fantastic and Mum is now in a care home, but still talks about her wonderful team.
07 October 2022
My husband has been a client for the past year. He, as am I is very happy with the service provided. The standard of service by both the office staff and the professional carers is very high. We are both very satisfied with the service provided.
31 August 2022
Very satisfied. Prompt and efficient service.
07 July 2022
I have absolutely no negatives with my carers. They are very pleasant and helpful and treat me with the greatest dignity and respect. They are here every morning on the dot and sometimes I think they go beyond their job. Very happy.
29 March 2022
I have enjoyed being taken out by a carer for three hours each week. I am made to feel safe and sacred for on these trips out. My preferences are always taken into account.
25 January 2022
I found Home Instead (Luton & Central Beds) to be very good with her care for the last 18 months. She really enjoyed the company of the carers and they never let us down, always in attendance. I would recommend them to anyone who needs care at home. Unfortunately, my sister has a fractured hip and has to go into respite care in a nursing home.
13 January 2022
The service which was for my handicapped sister and has been exemplary. All of various carers went beyond the pale and made her life much more interesting and easier. Cannot fault the service from this company.