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Suite 4, M54 Space Centre, Halesfield 8, Telford, TF7 4QN
View Full Details of We Are The Care Company LtdLatest Reviews for We Are The Care Company Ltd
11 May 2023
This care company looked after my husband when he first came out of hospital and they were kind, supportive and professional. The whole time, I was very pleased with leaving my husband in their care. I now have another care company that is not a patch on these and I would like to say a great big thank you to all the carers that helped.
04 February 2021
Very happy with the care my father has received since carers were first required in April 2020. All carers and staff treat us and Dad with respect and look after him very well and are very pleasant. Always accommodating where changes are required, even at short notice. The only thing I would say, which is not a criticism, is that we would prefer that any carers, especially new ones, introduce themselves to Dad until he gets used to them. This is only because everyone has to wear a mask so sometimes it's difficult for him to recognise them. Thank you.
20 June 2017
My daughter is a full-time wheelchair user and has employed this company for personal care am and pm daily. Her morning call usually finishes at 11.15 am and starts at 9.30 am. What should be her bedtime call starts at 6 pm and finishes at 7 pm. When on occasion she requests an earlier morning call because of medical appointments giving up to 6 days notice it can't be changed therefore what does she do miss the appointment? Carers have also arrived earlier and later than the allowed 15 mins. Carers have been belligerent to her. Carers have arrived to do her personal care and she has never seen them before and they don't even introduce themselves and ask my daughter what they have to do for her. One of the carers in the past has been verbally abusive (swearing) to both my daughter and I. Needless to say, we are looking for an alternative care company. I would not recommend this company at all. Man in the office unprofessional.
Latest Reviews for We Are The Care Company Ltd
11 May 2023
This care company looked after my husband when he first came out of hospital and they were kind, supportive and professional. The whole time, I was very pleased with leaving my husband in their care. I now have another care company that is not a patch on these and I would like to say a great big thank you to all the carers that helped.
04 February 2021
Very happy with the care my father has received since carers were first required in April 2020. All carers and staff treat us and Dad with respect and look after him very well and are very pleasant. Always accommodating where changes are required, even at short notice. The only thing I would say, which is not a criticism, is that we would prefer that any carers, especially new ones, introduce themselves to Dad until he gets used to them. This is only because everyone has to wear a mask so sometimes it's difficult for him to recognise them. Thank you.
20 June 2017
My daughter is a full-time wheelchair user and has employed this company for personal care am and pm daily. Her morning call usually finishes at 11.15 am and starts at 9.30 am. What should be her bedtime call starts at 6 pm and finishes at 7 pm. When on occasion she requests an earlier morning call because of medical appointments giving up to 6 days notice it can't be changed therefore what does she do miss the appointment? Carers have also arrived earlier and later than the allowed 15 mins. Carers have been belligerent to her. Carers have arrived to do her personal care and she has never seen them before and they don't even introduce themselves and ask my daughter what they have to do for her. One of the carers in the past has been verbally abusive (swearing) to both my daughter and I. Needless to say, we are looking for an alternative care company. I would not recommend this company at all. Man in the office unprofessional.