Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for BS24 Surrey

stars
stars 10 March 2025
BS24 is one of the best care agencies we've ever worked with. My father is currently under their care, and he couldn't be happier. The carers are professional, compassionate, and attentive to his needs, making him feel respected and valued. They go above and beyond to provide exceptional service, giving us peace of mind knowing he's in great hands. The communication with the agency has been excellent, and they are always responsive and accommodating. I highly recommend BS24 to anyone seeking quality care for their loved ones.
Review from S N (Son of Client/Service User)
stars
stars 10 March 2025
The best carers I have met. Gave us the very best care, in caring for an elderly person with special needs. Communication is top-notch, person-centred care at its best. Meal planning and preparation was the best for our nan. Thanks a lot team.
Review from Faith K (Niece of Client/Service User)