Submit a Review for Home Instead Calderdale
14-16 Southgate, Elland, HX5 0BW
View Full Details of Home Instead CalderdaleLatest Reviews for Home Instead Calderdale
22 January 2025
I engaged Home Instead at a time when my aunt's memory was declining quickly, increasing confusion was apparent and her ability to support herself with everyday things like cooking, staying hydrated and taking medications had all but stopped. The care team at Home Instead have all been really thoughtful, professional and kind. Not just in how they undertake the tasks they carry out on each visit, but in taking time to sit and listen and chat to my Aunt. I have nothing but praise for them and would recommend them without hesitation.
20 January 2025
In July 2024 my mother finally had to give up her own home and go into permanent care at the age of 97, but for just over two years prior to that Home Instead looked after her at home. At first she had one or two calls a day, but then needed increasing levels of care as time went on and her physical and mental abilities declined. All those who cared for her at her own home were kind, caring and thoughtful, keeping her safe and well through some difficult times. Some of them were exceptional and went beyond the call of duty. We shall remain thankful to them for everything they achieved.
10 January 2025
Home Instead take excellent care of my dad. Dad is nearly 90 and has Alzheimer's. I live abroad and the Home Instead team make sure Dad is OK and give me good advice on how I can improve his life and make sure he is safe in his own home. They are 100% reliable and really get to know Dad. The reports on each visit make me feel reassured about how Dad is doing. The carers take Dad to appointments, which he loves, as well as out for lunch. The Home Instead monthly event is also something dad really enjoys (especially when he wins a prize!). The office team are super helpful and arrange Dad's visits around his commitments. I'm very glad I found Home Instead, they do what it says in their name!
08 January 2025
Cannot fault the care and the way it has been organised and some difficult situations dealt with. Professional, kind and caring. Most of all the management and the staff have been so flexible and worked with the family to ensure the right care and the right carers for the person being cared for.
28 May 2024
We want to say a huge thank you to the wonderful carers and professional management team who looked after our dad. Dad had late onset Alzheimer's but we knew he was desperate to stay in his own home. Home Instead - who had looked after my mum up to her passing - were our first choice for help. Nothing was too much trouble. The manager came to the house to meet Dad and the immediate family and we discussed what Dad's likes and dislikes were. They took great interest in finding out about Dad’s life, his jobs, travel, different homes and most importantly to us they were kind, respectful and caring. We agreed on a small number of carers to cover the 14 visits a week that we had booked - a visit in the morning and one at teatime. The care he received was first class - his main carer was brilliant at encouraging Dad to maintain a good personal care routine and change his clothes regularly. The carers were patient, and professional and took a genuine interest in chatting with Dad. He has passed now.
03 April 2024
I cannot thank Home Instead Calderdale enough for their tender and professional care they afforded to our dear family friend who recently passed on at a very advanced age. Over a period of several years, Home Instead looked after her every day and gave her the reassurance of continuity, dependability and trust. All the accolades you could apply to their attentive service we would have no hesitation in affirming to be true. You could always speak to a carer in attendance and get updates on her well-being. When members of our family visited we saw first-hand how well she was cared for and how neat and tidy her house was kept. You get the exact service described in their promotional literature and I would recommend them to anyone in need. Thank you for all that you and your team, past and present, did for our old family friend. You all went over and above.
27 March 2024
My mum has been using Home Instead for quite a while now. I have always been more than happy with the care my mum is getting. The girls that she sees are extremely good with her and, in turn, give me more freedom. If I need to ring the office for anything, the staff are all very friendly and take on board our needs. Everything is actioned as our request and I would have no hesitation in recommending Home Instead, Elland to anyone. Thank you for your care.
05 January 2024
Home Instead is a brilliant company to deal with and they have such caring staff. Trying to navigate the care system is a bit of a minefield but I’ve had nothing but support from everyone so far. Also, the way the carers look after my dad is wonderful. He’s had one going in every morning since last November and she’s fantastic - so attentive and caring. Another has recently started to carry out a second visit on an evening and although I’ve not met him personally yet, Dad says he’s lovely too. It’s great he has the continuity of seeing the same people everyday and they care for Dad as an individual. It was a bit of a struggle getting him to accept any help to begin with, as he doesn’t like change but I know he feels comfortable with the care he receives and I have nothing but positive things to say about everyone I’ve dealt with so far. Thanks for making a difficult situation easier!
16 June 2023
We have used Home Instead to look after my Dad who has Alzheimer’s. He has now gone into a home, but between March 2023 and June 2023, we used Home Instead to give Mum a break from her caring duties. Home Instead were amazing. The carer came 3 times a week and Dad's not been easy but the carers dealt with him like a pro! All the staff were so helpful and honest and we as a family would definitely recommend Home Instead care. You need to give a month's notice to finish the service, and that’s not always possible if they need to go into a home quickly, that’s the only negative and do understand, but care is so very expensive.
11 May 2023
Home Instead cared for my father over a fifteen month period, providing reliable and professional care tailored to his needs at all times. Compassionate carers who go the extra mile to provide care to someone at the end of their life. Supporting their family in ensuring that he remained in his own home, as he wished and providing empathetic care and support to the family during a difficult time.
06 May 2023
Home Instead have been looking after Mum for 15 months, they have been a lifeline for our family. They are fantastic, the carers are amazing getting Mum to do things which she wouldn’t do for me. We think of the carers as part of our family. They are very caring and kind and respectful, great sense of humour and willing to go the extra mile. We were worried that they might struggle to get to Mum in the snow but they always got there. Many thanks to all the team. Mum has sadly had to go into a home we just hope the carers are just as good as Home Instead.
14 March 2023
We received excellent caring service for which we are most grateful. The carer was very kind and helpful and courteous to my dad and the administrative staff were efficient and extremely helpful and considerate.
12 January 2023
Home Instead cared for my mother and then father over a three year period. They were very professional in identifying needs and devising a care plan. They were very reliable and never missed a call (my parents had four a day). When I needed to add calls they were accommodating. I would recommend them to anyone else who finds themselves needing help looking after their parents.
16 December 2022
This is a really wonderful organisation. The carers are lovely, patient and professional. The admin team are super, responsive and friendly. I cannot praise them enough for the care they provided to our mum in her last months at home. They certainly afforded our family peace of mind at this time. I would highly recommend them to any family considering home care for a senior loved one. Thank you all again!
12 October 2022
My parents really looked forward to visits from the carers at Home Instead Calderdale. Without fail everyone was caring, friendly, cheerful and very practical in dealing with my parents' care needs. They also always turned up on time, which was important when my Dad was at home on his own. On several occasions they went above and beyond to help with minor emergencies and always kept us informed about what was going on. Amazingly they also found time to sit and chat with my parents, which made the visits feel more social than formal care. These are great people and I would highly recommend them.
12 October 2022
The staff are incredibly kind and thorough, nothing is too much trouble. Office staff are always easy to contact and are very flexible in their approach to the care that is provided. I cannot recommend the company enough.
11 October 2022
We used Home Instead for the first time in September 2022 and the experience was excellent in all respects. My wife and I look after my mother (95 years old) at home and we needed someone to cover for us while we went on holiday for two weeks. The care manager obviously thought very carefully about which carer would be a good fit for Mum before introducing her to us. We had an introductory visit at home and a follow up to cover any questions before we went away. It worked perfectly. Daily Scrabble games, some trips out to the local park, lunches and dinners prepared. They got on with each other very well. Everything was in perfect order when we got home and we had a good chat with the carer before she departed for a very well earned get together in her local pub. We would not hesitate to use Home Instead again and we can thoroughly recommend them to anyone who needs this type of service.
31 May 2022
I cannot praise this organisation highly enough! Thanks to Home Instead, my elderly aunt was able to remain in her own home until the end of her life, despite increasing frailty and suffering from dementia. Initially, she had regular daily visits and then 24/7 live-in care. This meant so much to her and her family, as a move into care after decades in the same home would have been confusing and very distressing for her. The Home Instead team were brilliant and everyone I spoke to was friendly and full of care for her. When there were things I needed to know, they would always contact me to update me, without being over-intrusive. They treated my aunt with total dignity and respect at all times, organising her social life, arranging a birthday party for her 90th birthday and many of them came to her funeral too, to pay their final respects, where it was clear the genuine love and affection they had for her. Thank you to all the team!
11 May 2022
Our care provider became a great friend to my husband during the last, very difficult months of his life. My only regret is that we didn't ask for help from Home Instead earlier.
04 April 2022
Very good.
Latest Reviews for Home Instead Calderdale
22 January 2025
I engaged Home Instead at a time when my aunt's memory was declining quickly, increasing confusion was apparent and her ability to support herself with everyday things like cooking, staying hydrated and taking medications had all but stopped. The care team at Home Instead have all been really thoughtful, professional and kind. Not just in how they undertake the tasks they carry out on each visit, but in taking time to sit and listen and chat to my Aunt. I have nothing but praise for them and would recommend them without hesitation.
20 January 2025
In July 2024 my mother finally had to give up her own home and go into permanent care at the age of 97, but for just over two years prior to that Home Instead looked after her at home. At first she had one or two calls a day, but then needed increasing levels of care as time went on and her physical and mental abilities declined. All those who cared for her at her own home were kind, caring and thoughtful, keeping her safe and well through some difficult times. Some of them were exceptional and went beyond the call of duty. We shall remain thankful to them for everything they achieved.
10 January 2025
Home Instead take excellent care of my dad. Dad is nearly 90 and has Alzheimer's. I live abroad and the Home Instead team make sure Dad is OK and give me good advice on how I can improve his life and make sure he is safe in his own home. They are 100% reliable and really get to know Dad. The reports on each visit make me feel reassured about how Dad is doing. The carers take Dad to appointments, which he loves, as well as out for lunch. The Home Instead monthly event is also something dad really enjoys (especially when he wins a prize!). The office team are super helpful and arrange Dad's visits around his commitments. I'm very glad I found Home Instead, they do what it says in their name!
08 January 2025
Cannot fault the care and the way it has been organised and some difficult situations dealt with. Professional, kind and caring. Most of all the management and the staff have been so flexible and worked with the family to ensure the right care and the right carers for the person being cared for.
28 May 2024
We want to say a huge thank you to the wonderful carers and professional management team who looked after our dad. Dad had late onset Alzheimer's but we knew he was desperate to stay in his own home. Home Instead - who had looked after my mum up to her passing - were our first choice for help. Nothing was too much trouble. The manager came to the house to meet Dad and the immediate family and we discussed what Dad's likes and dislikes were. They took great interest in finding out about Dad’s life, his jobs, travel, different homes and most importantly to us they were kind, respectful and caring. We agreed on a small number of carers to cover the 14 visits a week that we had booked - a visit in the morning and one at teatime. The care he received was first class - his main carer was brilliant at encouraging Dad to maintain a good personal care routine and change his clothes regularly. The carers were patient, and professional and took a genuine interest in chatting with Dad. He has passed now.
03 April 2024
I cannot thank Home Instead Calderdale enough for their tender and professional care they afforded to our dear family friend who recently passed on at a very advanced age. Over a period of several years, Home Instead looked after her every day and gave her the reassurance of continuity, dependability and trust. All the accolades you could apply to their attentive service we would have no hesitation in affirming to be true. You could always speak to a carer in attendance and get updates on her well-being. When members of our family visited we saw first-hand how well she was cared for and how neat and tidy her house was kept. You get the exact service described in their promotional literature and I would recommend them to anyone in need. Thank you for all that you and your team, past and present, did for our old family friend. You all went over and above.
27 March 2024
My mum has been using Home Instead for quite a while now. I have always been more than happy with the care my mum is getting. The girls that she sees are extremely good with her and, in turn, give me more freedom. If I need to ring the office for anything, the staff are all very friendly and take on board our needs. Everything is actioned as our request and I would have no hesitation in recommending Home Instead, Elland to anyone. Thank you for your care.
05 January 2024
Home Instead is a brilliant company to deal with and they have such caring staff. Trying to navigate the care system is a bit of a minefield but I’ve had nothing but support from everyone so far. Also, the way the carers look after my dad is wonderful. He’s had one going in every morning since last November and she’s fantastic - so attentive and caring. Another has recently started to carry out a second visit on an evening and although I’ve not met him personally yet, Dad says he’s lovely too. It’s great he has the continuity of seeing the same people everyday and they care for Dad as an individual. It was a bit of a struggle getting him to accept any help to begin with, as he doesn’t like change but I know he feels comfortable with the care he receives and I have nothing but positive things to say about everyone I’ve dealt with so far. Thanks for making a difficult situation easier!
16 June 2023
We have used Home Instead to look after my Dad who has Alzheimer’s. He has now gone into a home, but between March 2023 and June 2023, we used Home Instead to give Mum a break from her caring duties. Home Instead were amazing. The carer came 3 times a week and Dad's not been easy but the carers dealt with him like a pro! All the staff were so helpful and honest and we as a family would definitely recommend Home Instead care. You need to give a month's notice to finish the service, and that’s not always possible if they need to go into a home quickly, that’s the only negative and do understand, but care is so very expensive.
11 May 2023
Home Instead cared for my father over a fifteen month period, providing reliable and professional care tailored to his needs at all times. Compassionate carers who go the extra mile to provide care to someone at the end of their life. Supporting their family in ensuring that he remained in his own home, as he wished and providing empathetic care and support to the family during a difficult time.
06 May 2023
Home Instead have been looking after Mum for 15 months, they have been a lifeline for our family. They are fantastic, the carers are amazing getting Mum to do things which she wouldn’t do for me. We think of the carers as part of our family. They are very caring and kind and respectful, great sense of humour and willing to go the extra mile. We were worried that they might struggle to get to Mum in the snow but they always got there. Many thanks to all the team. Mum has sadly had to go into a home we just hope the carers are just as good as Home Instead.
14 March 2023
We received excellent caring service for which we are most grateful. The carer was very kind and helpful and courteous to my dad and the administrative staff were efficient and extremely helpful and considerate.
12 January 2023
Home Instead cared for my mother and then father over a three year period. They were very professional in identifying needs and devising a care plan. They were very reliable and never missed a call (my parents had four a day). When I needed to add calls they were accommodating. I would recommend them to anyone else who finds themselves needing help looking after their parents.
16 December 2022
This is a really wonderful organisation. The carers are lovely, patient and professional. The admin team are super, responsive and friendly. I cannot praise them enough for the care they provided to our mum in her last months at home. They certainly afforded our family peace of mind at this time. I would highly recommend them to any family considering home care for a senior loved one. Thank you all again!
12 October 2022
My parents really looked forward to visits from the carers at Home Instead Calderdale. Without fail everyone was caring, friendly, cheerful and very practical in dealing with my parents' care needs. They also always turned up on time, which was important when my Dad was at home on his own. On several occasions they went above and beyond to help with minor emergencies and always kept us informed about what was going on. Amazingly they also found time to sit and chat with my parents, which made the visits feel more social than formal care. These are great people and I would highly recommend them.
12 October 2022
The staff are incredibly kind and thorough, nothing is too much trouble. Office staff are always easy to contact and are very flexible in their approach to the care that is provided. I cannot recommend the company enough.
11 October 2022
We used Home Instead for the first time in September 2022 and the experience was excellent in all respects. My wife and I look after my mother (95 years old) at home and we needed someone to cover for us while we went on holiday for two weeks. The care manager obviously thought very carefully about which carer would be a good fit for Mum before introducing her to us. We had an introductory visit at home and a follow up to cover any questions before we went away. It worked perfectly. Daily Scrabble games, some trips out to the local park, lunches and dinners prepared. They got on with each other very well. Everything was in perfect order when we got home and we had a good chat with the carer before she departed for a very well earned get together in her local pub. We would not hesitate to use Home Instead again and we can thoroughly recommend them to anyone who needs this type of service.
31 May 2022
I cannot praise this organisation highly enough! Thanks to Home Instead, my elderly aunt was able to remain in her own home until the end of her life, despite increasing frailty and suffering from dementia. Initially, she had regular daily visits and then 24/7 live-in care. This meant so much to her and her family, as a move into care after decades in the same home would have been confusing and very distressing for her. The Home Instead team were brilliant and everyone I spoke to was friendly and full of care for her. When there were things I needed to know, they would always contact me to update me, without being over-intrusive. They treated my aunt with total dignity and respect at all times, organising her social life, arranging a birthday party for her 90th birthday and many of them came to her funeral too, to pay their final respects, where it was clear the genuine love and affection they had for her. Thank you to all the team!
11 May 2022
Our care provider became a great friend to my husband during the last, very difficult months of his life. My only regret is that we didn't ask for help from Home Instead earlier.
04 April 2022
Very good.