Submit a Review for Bluebird Care Wakefield and Kirklees
Unit 1B, Brindley Way, Wakefield, WF2 0XQ
View Full Details of Bluebird Care Wakefield and KirkleesLatest Reviews for Bluebird Care Wakefield and Kirklees
15 January 2025
A professional support service, very client-centred. Flexible to changes in circumstances. Lovely, caring people.
15 January 2025
I am cared for very well by Bluebird Care.
01 August 2024
I have used Bluebird carers for my mum, who is in a residential care home. I have found my contact professional, sympathetic, supportive, and open to tailoring the service to my mum's needs. My mum has two carers who have visited the home on organised days, to either give companionship or a day out for coffee. Both carers are professional in their approach and give my mum a friendly, fun time. I would recommend Bluebird carers to others, for the kind of service they offer, it gives families peace of mind that their relatives are cared for. The reports online are a useful source of information on how the visit has gone.
10 May 2024
I have found that the personal care, that is help with bathing, provided to my daughter has been excellent over these past fourteen months. My daughter tends to be a very anxious person, so I was pleased to see she soon became relaxed about the usual carer helping her. The carer has established a good rapport with her and with me also.
18 April 2023
Amazing, reliable staff and outstanding services. They always go above and beyond for my disabled twin sister and adapt to her needs as and when needed. She has built strong relationships with most of the carers who come.
17 April 2023
My mum has been really well looked after by her Bluebird carers, whose professionalism and caring attitude are commendable. We love the way meals are often cooked from scratch from fresh ingredients and the way her carers make every effort to engage her interest and chat to her. They have never let her down and they go above and beyond if needed to ensure she is safe and happy. They help her take care of her beloved cat, which means she can continue living independently and contentedly in her own home, despite her dementia and declining mobility. Suggestions/queries from me are responded to and the care plan amended if needed. I'm kept in the picture as to how she is and any needs which arise. Because I live 120 miles away, it's a huge weight off my mind to know she is in such good hands.
20 March 2023
Staff are caring, friendly and professional and provide a service in line with our requirements. It is always the same carers who attend to look after my wife so have a good carer/client relationship. Two carers are required in the morning and two in the evening seven days per week. My only complaint is that sometimes only one carer is available, otherwise I would have given a five-star rating.
28 November 2022
All staff are caring and attentive and if they are going to be late I always get a phone call. They never seem rushed and always have a chat whilst going about their business. So far it seems a good move to have this provider.
22 September 2022
I have been receiving Bluebird Care for the last four years. Throughout I have always found staff to be capable, understanding and hard working in carrying out their duties. They are carefully monitored when learning and carrying out duties, thus, quickly adapt to my medical needs and personal ones also all the household layout, tasks for bathroom, kitchen and bedroom. Senior staff are responsible for the rota for home visits showing date, time, lengths and nature of care and carer attending clients. Very important information, unfortunately since Covid all social care businesses are short staffs - this can easily affect the times and numbers of care daily visits. Not the fault of Bluebird - the nation needs them now.
09 September 2022
Marked down due to a recent experience after coming home after being in hospital. Before this incident, I was Bluebirds' biggest ambassador and fan. I told everyone how good they are but after a particular act of non-caring vindictiveness this is sadly no longer the case. Although I still praise and admire my regular carers.
02 September 2022
My father has been cared for by Bluebird Wakefield and Kirklees for some time as was my Mother previously and I can highly recommend them. The carers visit at least twice daily and with their assistance enable my father to live reasonably independently at home. The carers attend in all weathers and provide an excellent service. Communication of any issues or problems is also excellent. There are occasional issues which is impossible to avoid dealing with such a complex situation but these are always handled in a professional and timely fashion to everyone’s satisfaction. I really rate the service provided and the staff involved. Most importantly my father looks forward to seeing them each day. I have recommended Bluebird to others.
10 July 2022
Staff are always courteous, on time and friendly. The care providers are the same team, so they know the client's needs, disabilities and care routine. This builds a good relationship between clients and carers. Highly recommended.
08 September 2021
An excellent care company. They looked after my mum with dignity and so much care and fun. I would recommend them highly.
07 July 2021
I live a fair distance from my Nanna. The Open Pass Service they offer to access Daily Care Notes is invaluable, I can keep track of Nannas Diet, and the care provided gives reassurance that Nanna is properly cared for.
30 April 2021
Such a lovely team of carers with a strong presence of good management. They never fail to go that last mile to make my friend feel comfortable and secure in their own home. We wished we'd called them sooner.
29 April 2021
Happy with carers, very good at what they do. Would recommend them to anyone.
28 April 2021
All the staff and managers are very helpful and supportive. We have been with Bluebird for over three years and I would highly recommend the service. They know what they are doing and provide an excellent personalised service.
29 March 2021
Bluebird Care Wakefield and Kirklees are one hundred percent professional and very caring with my husband. Carers are excellent, very supportive and are willing to go out of their way in order to support me, such as picking up last minute prescriptions, especially over the weekend. Bluebird Care Wakefield and Kirklees always go with my husband's wishes, I am grateful for their care as I cannot do it myself.
29 March 2021
Carers willing to do what is necessary, always seeks dad's permission before starting a task. The carers are friendly and treat dad with dignity and respect. Mum and I are very satisfied and hope this level of service continues.
16 March 2021
Thank you, everyone. We are so grateful for all the care and compassion shown to Mum by everyone. It was such a relief for us when Bluebird rallied around to provide a live-in care team when Mum needed more help and support. Even though Mum had her favourites, who she gave nicknames to, all the staff were great at their jobs and always kept spirits high. We could relax, knowing Mum was in good hands, even when we had the short visits before she needed more, she would tell us on the phone about the laughs she had had with the carer. Thank you always.
Latest Reviews for Bluebird Care Wakefield and Kirklees
15 January 2025
A professional support service, very client-centred. Flexible to changes in circumstances. Lovely, caring people.
15 January 2025
I am cared for very well by Bluebird Care.
01 August 2024
I have used Bluebird carers for my mum, who is in a residential care home. I have found my contact professional, sympathetic, supportive, and open to tailoring the service to my mum's needs. My mum has two carers who have visited the home on organised days, to either give companionship or a day out for coffee. Both carers are professional in their approach and give my mum a friendly, fun time. I would recommend Bluebird carers to others, for the kind of service they offer, it gives families peace of mind that their relatives are cared for. The reports online are a useful source of information on how the visit has gone.
10 May 2024
I have found that the personal care, that is help with bathing, provided to my daughter has been excellent over these past fourteen months. My daughter tends to be a very anxious person, so I was pleased to see she soon became relaxed about the usual carer helping her. The carer has established a good rapport with her and with me also.
18 April 2023
Amazing, reliable staff and outstanding services. They always go above and beyond for my disabled twin sister and adapt to her needs as and when needed. She has built strong relationships with most of the carers who come.
17 April 2023
My mum has been really well looked after by her Bluebird carers, whose professionalism and caring attitude are commendable. We love the way meals are often cooked from scratch from fresh ingredients and the way her carers make every effort to engage her interest and chat to her. They have never let her down and they go above and beyond if needed to ensure she is safe and happy. They help her take care of her beloved cat, which means she can continue living independently and contentedly in her own home, despite her dementia and declining mobility. Suggestions/queries from me are responded to and the care plan amended if needed. I'm kept in the picture as to how she is and any needs which arise. Because I live 120 miles away, it's a huge weight off my mind to know she is in such good hands.
20 March 2023
Staff are caring, friendly and professional and provide a service in line with our requirements. It is always the same carers who attend to look after my wife so have a good carer/client relationship. Two carers are required in the morning and two in the evening seven days per week. My only complaint is that sometimes only one carer is available, otherwise I would have given a five-star rating.
28 November 2022
All staff are caring and attentive and if they are going to be late I always get a phone call. They never seem rushed and always have a chat whilst going about their business. So far it seems a good move to have this provider.
22 September 2022
I have been receiving Bluebird Care for the last four years. Throughout I have always found staff to be capable, understanding and hard working in carrying out their duties. They are carefully monitored when learning and carrying out duties, thus, quickly adapt to my medical needs and personal ones also all the household layout, tasks for bathroom, kitchen and bedroom. Senior staff are responsible for the rota for home visits showing date, time, lengths and nature of care and carer attending clients. Very important information, unfortunately since Covid all social care businesses are short staffs - this can easily affect the times and numbers of care daily visits. Not the fault of Bluebird - the nation needs them now.
09 September 2022
Marked down due to a recent experience after coming home after being in hospital. Before this incident, I was Bluebirds' biggest ambassador and fan. I told everyone how good they are but after a particular act of non-caring vindictiveness this is sadly no longer the case. Although I still praise and admire my regular carers.
02 September 2022
My father has been cared for by Bluebird Wakefield and Kirklees for some time as was my Mother previously and I can highly recommend them. The carers visit at least twice daily and with their assistance enable my father to live reasonably independently at home. The carers attend in all weathers and provide an excellent service. Communication of any issues or problems is also excellent. There are occasional issues which is impossible to avoid dealing with such a complex situation but these are always handled in a professional and timely fashion to everyone’s satisfaction. I really rate the service provided and the staff involved. Most importantly my father looks forward to seeing them each day. I have recommended Bluebird to others.
10 July 2022
Staff are always courteous, on time and friendly. The care providers are the same team, so they know the client's needs, disabilities and care routine. This builds a good relationship between clients and carers. Highly recommended.
08 September 2021
An excellent care company. They looked after my mum with dignity and so much care and fun. I would recommend them highly.
07 July 2021
I live a fair distance from my Nanna. The Open Pass Service they offer to access Daily Care Notes is invaluable, I can keep track of Nannas Diet, and the care provided gives reassurance that Nanna is properly cared for.
30 April 2021
Such a lovely team of carers with a strong presence of good management. They never fail to go that last mile to make my friend feel comfortable and secure in their own home. We wished we'd called them sooner.
29 April 2021
Happy with carers, very good at what they do. Would recommend them to anyone.
28 April 2021
All the staff and managers are very helpful and supportive. We have been with Bluebird for over three years and I would highly recommend the service. They know what they are doing and provide an excellent personalised service.
29 March 2021
Bluebird Care Wakefield and Kirklees are one hundred percent professional and very caring with my husband. Carers are excellent, very supportive and are willing to go out of their way in order to support me, such as picking up last minute prescriptions, especially over the weekend. Bluebird Care Wakefield and Kirklees always go with my husband's wishes, I am grateful for their care as I cannot do it myself.
29 March 2021
Carers willing to do what is necessary, always seeks dad's permission before starting a task. The carers are friendly and treat dad with dignity and respect. Mum and I are very satisfied and hope this level of service continues.
16 March 2021
Thank you, everyone. We are so grateful for all the care and compassion shown to Mum by everyone. It was such a relief for us when Bluebird rallied around to provide a live-in care team when Mum needed more help and support. Even though Mum had her favourites, who she gave nicknames to, all the staff were great at their jobs and always kept spirits high. We could relax, knowing Mum was in good hands, even when we had the short visits before she needed more, she would tell us on the phone about the laughs she had had with the carer. Thank you always.