Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for CERA - Perth, Kinross & Fife

stars
stars 09 March 2021
I am happy with the service.
Review from Allan B (Client / Service User)
stars
stars 09 March 2021
I have found the staff at Cera who look after my father, who has Dementia and just recently started looking after my mother, care for them with great respect and dignity. They are very friendly and put you at ease. Communication with the head office and staff is excellent, and any questions are dealt with straight away.
Review from Teresa H (Daughter of Client/Service User)
stars
stars 26 February 2021
Some teething problems but things are much better now.
Review from M D (Client / Service User)
stars
stars 26 February 2021
I have found all my carers very helpful, caring and polite. They take care to put us at ease, keep up the good service for all us disabled people, we appreciate it. Thank you.
Review from Mary A (Client / Service User)
stars
stars 09 February 2021
Cares are very experienced. All very friendly.
Review from Douglas G (Husband of Client/Service User)
stars
stars 09 February 2021
My wife's 30 minute evening visit which was usually about 6.30 pm has recently been moved to 5.30 pm which is far less convenient. Our area, including Dunkeld, is definitely one carer short of complement with cover being provided from as far away as Ladybank in Fife.
Review from R S (Husband of Client/Service User)