Submit a Review for GoodOaks Homecare - Bournemouth, Poole and Christchurch
Unit 2, Old Generator House, 25 Bourne Valley Road, Poole, BH12 1DZ
View Full Details of GoodOaks Homecare - Bournemouth, Poole and ChristchurchLatest Reviews for GoodOaks Homecare - Bournemouth, Poole and Christchurch
09 April 2025
I live in the US and have been trying to set up homecare for my brother in the UK!!! It's not impossible ! GoodOaks has been outstanding !!!!! The homecare manager has been so responsive and really took this case to heart making sure all the arrangements were set in stone including discharge from the hospital transportation home and caregivers ready to greet my brother. The carers have been outstanding doing 24 hour care. I couldn't be happier with this home care agency . I am an RN and know the difficulties in getting the right people to staff shifts. My brother is thrilled and so are we!!! This has been hard for my sister and myself being so far away but this agency has been fantastic !!!!!
07 March 2025
From my initial phone call to Goodoaks and their subsequent follow up calls to check on our status and needs we were given an exemplary service. Right from the start I felt a wonderful, personal, caring and understanding approach. As my father's needs changed rapidly from what we initially had booked to commence with you, you were quick to ensure we had the necessary care provision in place. We straightaway formed a wonderful relationship with the young carer who was appointed to us and she became one of the family in the short period she was with us. Cannot fault a single thing about Goodoaks. We are forever thankful for them being there for us at a time when we really needed them.
13 January 2025
All the carers come at the time expected. They are invariably pleasant and efficient and I think my husband welcomes them. I certainly could not manage without their help. Financially it is quite a commitment but I prefer to have home care. The carers say they are here to help me as well as my husband. The carers very quickly learned where to find whatever they needed and I don't need to get involved.
05 November 2024
Thank you for caring for my parents so well. For being supportive during the transition to my parents having live-in carers which at times was challenging. Having your carers looking after my parents gave me peace of mind that they were receiving safe, dignified care and has taken some of the pressure off me. My parents have thrived under your care, so thank you. Your manager and admin team have also been very supportive and stepped in when required. Overall you provide a reliable, professional service and your team has shown kindness and support to my parents, and myself.
27 September 2024
Good Oaks were my mum's carers for 4 and a half years. They started their care for Mum, just before the outbreak of Covid 19. During that time, the carers did a excellent job in extremely difficult circumstances, even taking over the weekly shopping duties, when lockdown was imposed on us. Overall the Good Oaks team have been reliable and provided a professional service to my mum on a daily basis. The team brought kindness and some laughs along the way to help brighten up Mum's life. A special mention to the staff, who always went that extra mile and is an absolute credit to her profession. Thank you to the manager and the team at Good Oaks for the last 4 and half years of service to my mum. The service provided really did make a difference to both myself and Mum's life. Thank you once again.
05 August 2024
GoodOaks provided a package of care for my mother for two years which was largely positive, enabling her to continue to live in her own home during this time. The live-in care manager provided an excellent service, always responding quickly to any concerns or changes in arrangements, treating my mother and family members with the upmost professionalism and respect throughout. Some of the carers provided an excellent service, bringing with them an interesting range of personal and professional experiences.
09 July 2024
Happy carers.
11 June 2024
Very caring and professional service which my, once sceptical, mother didn't initially want but is very happy with and relies on. Thank you.
05 June 2024
I've been using GoodOaks Homecare for the past four years, during which time my experience has been largely positive. Some of my carers are truly excellent and I am grateful for all they do for me. Their timekeeping is exemplary, as well as their personal care. The office staff are always very polite.
28 May 2024
GoodOaks is the go-to care provider. Nothing is ever too much trouble and you know your relative is receiving the best care they could. The carers are lovely and the management is very professional.
28 May 2024
GoodOaks provided my friend with a professional home service. Staff were prompt, well-trained, kind, caring and supportive. I would highly recommend them.
05 September 2023
The care and support provided by GoodOaks Homecare - Bournemouth, Poole and Christchurch allowed my father to live independently in his own home, as he wanted, for longer than we thought possible. The carers and office staff were always helpful and friendly. Many thanks.
31 May 2023
My lovely mum reached 100 years old and was visited by the manager of her group of lovely carers who bought her a lovely present of flowers and a card - a lovely gesture.
12 May 2023
Excellent, friendly and efficient service. In taking me on as a new client, explaining how things work and making me feel very reassured. All staff that I have met have been friendly and competent with good timekeeping. I especially appreciate the rota for the following week.
12 May 2023
I have found the carers who have dealt with me to be very professional, friendly and, most importantly, trustworthy. I have always been treated with dignity, which is of paramount importance to me as I am paralysed from the waist down. My main carer is excellent, as are the two regular carers. Any issues that have arisen over time have been dealt with satisfactorily by your office. I have been with your company for the past five years and am happy to continue.
10 May 2023
Very satisfied with the service. All the carers are most capable and sensitive to my needs.
10 May 2023
I am happy with the care provided.
10 May 2023
GoodOaks have provided consistent quality carers for my sister, who has advanced Alzheimer's. We have morning carers to help with showering and dressing, plus afternoon carers for companionship. I feel confident leaving my vulnerable relative in GoodOaks care. I have increased our hours and will continue to do so as my sister's need change.
26 April 2023
They do all I need of them. Seem well-managed. What more can they do? I am perfectly capable of looking after myself and my house but my children want me visited every day. They just make me lazy but it is nice to have them cook my breakfast.
26 April 2023
Overall, very good care and organisation. Dad is well looked after with kindness.
Latest Reviews for GoodOaks Homecare - Bournemouth, Poole and Christchurch
09 April 2025
I live in the US and have been trying to set up homecare for my brother in the UK!!! It's not impossible ! GoodOaks has been outstanding !!!!! The homecare manager has been so responsive and really took this case to heart making sure all the arrangements were set in stone including discharge from the hospital transportation home and caregivers ready to greet my brother. The carers have been outstanding doing 24 hour care. I couldn't be happier with this home care agency . I am an RN and know the difficulties in getting the right people to staff shifts. My brother is thrilled and so are we!!! This has been hard for my sister and myself being so far away but this agency has been fantastic !!!!!
07 March 2025
From my initial phone call to Goodoaks and their subsequent follow up calls to check on our status and needs we were given an exemplary service. Right from the start I felt a wonderful, personal, caring and understanding approach. As my father's needs changed rapidly from what we initially had booked to commence with you, you were quick to ensure we had the necessary care provision in place. We straightaway formed a wonderful relationship with the young carer who was appointed to us and she became one of the family in the short period she was with us. Cannot fault a single thing about Goodoaks. We are forever thankful for them being there for us at a time when we really needed them.
13 January 2025
All the carers come at the time expected. They are invariably pleasant and efficient and I think my husband welcomes them. I certainly could not manage without their help. Financially it is quite a commitment but I prefer to have home care. The carers say they are here to help me as well as my husband. The carers very quickly learned where to find whatever they needed and I don't need to get involved.
05 November 2024
Thank you for caring for my parents so well. For being supportive during the transition to my parents having live-in carers which at times was challenging. Having your carers looking after my parents gave me peace of mind that they were receiving safe, dignified care and has taken some of the pressure off me. My parents have thrived under your care, so thank you. Your manager and admin team have also been very supportive and stepped in when required. Overall you provide a reliable, professional service and your team has shown kindness and support to my parents, and myself.
27 September 2024
Good Oaks were my mum's carers for 4 and a half years. They started their care for Mum, just before the outbreak of Covid 19. During that time, the carers did a excellent job in extremely difficult circumstances, even taking over the weekly shopping duties, when lockdown was imposed on us. Overall the Good Oaks team have been reliable and provided a professional service to my mum on a daily basis. The team brought kindness and some laughs along the way to help brighten up Mum's life. A special mention to the staff, who always went that extra mile and is an absolute credit to her profession. Thank you to the manager and the team at Good Oaks for the last 4 and half years of service to my mum. The service provided really did make a difference to both myself and Mum's life. Thank you once again.
05 August 2024
GoodOaks provided a package of care for my mother for two years which was largely positive, enabling her to continue to live in her own home during this time. The live-in care manager provided an excellent service, always responding quickly to any concerns or changes in arrangements, treating my mother and family members with the upmost professionalism and respect throughout. Some of the carers provided an excellent service, bringing with them an interesting range of personal and professional experiences.
09 July 2024
Happy carers.
11 June 2024
Very caring and professional service which my, once sceptical, mother didn't initially want but is very happy with and relies on. Thank you.
05 June 2024
I've been using GoodOaks Homecare for the past four years, during which time my experience has been largely positive. Some of my carers are truly excellent and I am grateful for all they do for me. Their timekeeping is exemplary, as well as their personal care. The office staff are always very polite.
28 May 2024
GoodOaks is the go-to care provider. Nothing is ever too much trouble and you know your relative is receiving the best care they could. The carers are lovely and the management is very professional.
28 May 2024
GoodOaks provided my friend with a professional home service. Staff were prompt, well-trained, kind, caring and supportive. I would highly recommend them.
05 September 2023
The care and support provided by GoodOaks Homecare - Bournemouth, Poole and Christchurch allowed my father to live independently in his own home, as he wanted, for longer than we thought possible. The carers and office staff were always helpful and friendly. Many thanks.
31 May 2023
My lovely mum reached 100 years old and was visited by the manager of her group of lovely carers who bought her a lovely present of flowers and a card - a lovely gesture.
12 May 2023
Excellent, friendly and efficient service. In taking me on as a new client, explaining how things work and making me feel very reassured. All staff that I have met have been friendly and competent with good timekeeping. I especially appreciate the rota for the following week.
12 May 2023
I have found the carers who have dealt with me to be very professional, friendly and, most importantly, trustworthy. I have always been treated with dignity, which is of paramount importance to me as I am paralysed from the waist down. My main carer is excellent, as are the two regular carers. Any issues that have arisen over time have been dealt with satisfactorily by your office. I have been with your company for the past five years and am happy to continue.
10 May 2023
Very satisfied with the service. All the carers are most capable and sensitive to my needs.
10 May 2023
I am happy with the care provided.
10 May 2023
GoodOaks have provided consistent quality carers for my sister, who has advanced Alzheimer's. We have morning carers to help with showering and dressing, plus afternoon carers for companionship. I feel confident leaving my vulnerable relative in GoodOaks care. I have increased our hours and will continue to do so as my sister's need change.
26 April 2023
They do all I need of them. Seem well-managed. What more can they do? I am perfectly capable of looking after myself and my house but my children want me visited every day. They just make me lazy but it is nice to have them cook my breakfast.
26 April 2023
Overall, very good care and organisation. Dad is well looked after with kindness.