Submit a Review for Bluebird Care Northumberland South
30 Apex Business Village, Annitsford, Cramlington, NE23 7BF
View Full Details of Bluebird Care Northumberland SouthLatest Reviews for Bluebird Care Northumberland South
10 March 2025
We have been so delighted with Bluebird - in every respect. they have surpassed our expectations. The carers are all super, so cheerful and supportive, whatever the task in hand, and the manager manages everything so efficiently. My dad didn't want carers but it was a necessity. Now he says 'what a lovely group of people they are', and he looks forward to them coming. Bluebird have been brilliant for my dad, I can't recommend them highly enough.
07 March 2025
Have appreciated all the carers I have had and the help from all the staff. Alway helpful & with a sense of humour. My special ones are two carers, in particular, I would be lost without them, the office are always very helpful too. Please let me know when your next charity run is cos I'd like to support it.
07 March 2025
Following an accident I have found my Bluebird Care visits most helpful. For 8 weeks my regular carer assisted with tasks my temporary disability prevented me from doing. She did a great job providing support and encouragement at this difficult time. Since then she has offered cheerful companionship as I returned to "normal". Another impressive aspect of Bluebird is the way changes to regular care arrangements are handled. Communication is always friendly and efficient.
07 March 2025
Its good to see friendly cheerful carers twice a day. Difficult tasks are fullfilled.
05 March 2025
Every member of staff whom I've spoken to enjoys working for Bluebird which speaks volumes to me. If management treat staff with respect and courtesy of course staff treats clients in the same way. Contact with office: again we (clients) are treated very well.
16 January 2025
All the carers are very good in the care they give according to my care plan. My care is useful and keeps my anxiety and stress level down.
08 January 2025
We are very happy with Bluebird Care. All of our carers are efficient and friendly.
06 January 2025
I am highly delighted with the experience from every single person within Bluebird Care, from the management level to all of the carers. From day one I have been treated with the utmost courtesy, dignity and respect. I have no concern whatsoever with the care that I have been receiving from Bluebird Care and hope that this excellent level of care continues in the future, which I am certain it will. Extremely satisfied.
08 August 2023
I just wanted to say thank you for the care given to Mum over the past year. Her carer has been wonderful and we can’t thank her enough for her kindness and understanding and how much it helped both Mum and ourselves. Thank you.
25 May 2023
My mam receives three calls per day from Bluebird Care. Her continuity of care is excellent. We leave notes for the Bluebird Care staff to read and they follow them without any problems. Cooking, cleaning and medication prompts amongst other tasks are carried out on all visits without issue. Feedback from my mam and I is that we wished that we had Bluebird Care in from the start. We would recommend Bluebird Care 100%.
02 May 2023
I've no complaints at all. Every member of staff who has been in my property has gone above their duty in many ways. Nothing is a bother to them.
27 April 2023
The care and support our “Bluebird girls” provide is life-changing. Care is wholly client-centric. During enabling time Mam chooses what she does and where she goes, she chooses her own meals each day allowing Mam to maintain her independence. They ensure she takes her medication, is fed, watered and safe in her own home. There are never any surprise visitors for Mam, she met the team before they started and any new team members come with someone Mam already knows first, which is really important as Mam suffers with Vascular Dementia and Alzheimer’s. They have also left photos of the team so that she can see and recognise them. Communication is excellent, not just with us, but among the team too which ensures a real continuity of care. I cannot speak highly enough of the Bluebird team. They have changed our lives for the better and their care will allow Mam to remain safely in her own home for much longer than she would without them.
17 April 2023
Having used Bluebird Care previously, they were first choice when we needed respite cover so we could go on holiday. All agreed really quickly. Rang me before I went on holiday to confirm requirements. Everything went smoothly and they attended daily for washing and dressing. Would definitely recommend to others. Staff really friendly and supportive.
08 February 2023
Excellent care provider; friendly, helpful staff and management. My mum is very happy to be a client of Bluebird and their service provides me with reassurance that my mum's needs are being met. On the occasions that I have needed to speak to the manager, she has always been 100% helpful and gone out of her way to best incorporate whatever the request has been. Five stars from myself, my husband and my mum too.
30 January 2023
I would just like to say Bluebird Care are so helpful, understanding and all the carers are very caring and supportive. My Mam really looks forward to her calls from you all. Excellent service from you all, well done.
06 July 2022
Your care management and friendly approach is 2nd to none. Highly recommend.
05 July 2022
Very helpful, caring staff.
23 March 2022
My father died recently and our Bluebird carers (2 in particular) couldn't have done more to comfort and care for my mother. She is disabled and not able to walk so rarely leaves the flat where she lives. Their care and support mean everything to her during this difficult time. As well as the carers who are wonderful I'd also like to make a shout out to their manager who is always available to help and to help solve problems where she can.
24 February 2022
The main carers are absolutely wonderful, words cannot do justice to their care, professionalism and the extremely high standards they always work to. All the other cares who care for my mum have also been very good. Bluebird carers have literally been a lifesaver.
17 February 2022
I find all aspects of my care very adequate. The staff and management are very accommodating. A little more flexibility in some areas would be appreciated e.g letter posting. I find both staff and management obliging and flexible within the agreed terms.
Latest Reviews for Bluebird Care Northumberland South
10 March 2025
We have been so delighted with Bluebird - in every respect. they have surpassed our expectations. The carers are all super, so cheerful and supportive, whatever the task in hand, and the manager manages everything so efficiently. My dad didn't want carers but it was a necessity. Now he says 'what a lovely group of people they are', and he looks forward to them coming. Bluebird have been brilliant for my dad, I can't recommend them highly enough.
07 March 2025
Have appreciated all the carers I have had and the help from all the staff. Alway helpful & with a sense of humour. My special ones are two carers, in particular, I would be lost without them, the office are always very helpful too. Please let me know when your next charity run is cos I'd like to support it.
07 March 2025
Following an accident I have found my Bluebird Care visits most helpful. For 8 weeks my regular carer assisted with tasks my temporary disability prevented me from doing. She did a great job providing support and encouragement at this difficult time. Since then she has offered cheerful companionship as I returned to "normal". Another impressive aspect of Bluebird is the way changes to regular care arrangements are handled. Communication is always friendly and efficient.
07 March 2025
Its good to see friendly cheerful carers twice a day. Difficult tasks are fullfilled.
05 March 2025
Every member of staff whom I've spoken to enjoys working for Bluebird which speaks volumes to me. If management treat staff with respect and courtesy of course staff treats clients in the same way. Contact with office: again we (clients) are treated very well.
16 January 2025
All the carers are very good in the care they give according to my care plan. My care is useful and keeps my anxiety and stress level down.
08 January 2025
We are very happy with Bluebird Care. All of our carers are efficient and friendly.
06 January 2025
I am highly delighted with the experience from every single person within Bluebird Care, from the management level to all of the carers. From day one I have been treated with the utmost courtesy, dignity and respect. I have no concern whatsoever with the care that I have been receiving from Bluebird Care and hope that this excellent level of care continues in the future, which I am certain it will. Extremely satisfied.
08 August 2023
I just wanted to say thank you for the care given to Mum over the past year. Her carer has been wonderful and we can’t thank her enough for her kindness and understanding and how much it helped both Mum and ourselves. Thank you.
25 May 2023
My mam receives three calls per day from Bluebird Care. Her continuity of care is excellent. We leave notes for the Bluebird Care staff to read and they follow them without any problems. Cooking, cleaning and medication prompts amongst other tasks are carried out on all visits without issue. Feedback from my mam and I is that we wished that we had Bluebird Care in from the start. We would recommend Bluebird Care 100%.
02 May 2023
I've no complaints at all. Every member of staff who has been in my property has gone above their duty in many ways. Nothing is a bother to them.
27 April 2023
The care and support our “Bluebird girls” provide is life-changing. Care is wholly client-centric. During enabling time Mam chooses what she does and where she goes, she chooses her own meals each day allowing Mam to maintain her independence. They ensure she takes her medication, is fed, watered and safe in her own home. There are never any surprise visitors for Mam, she met the team before they started and any new team members come with someone Mam already knows first, which is really important as Mam suffers with Vascular Dementia and Alzheimer’s. They have also left photos of the team so that she can see and recognise them. Communication is excellent, not just with us, but among the team too which ensures a real continuity of care. I cannot speak highly enough of the Bluebird team. They have changed our lives for the better and their care will allow Mam to remain safely in her own home for much longer than she would without them.
17 April 2023
Having used Bluebird Care previously, they were first choice when we needed respite cover so we could go on holiday. All agreed really quickly. Rang me before I went on holiday to confirm requirements. Everything went smoothly and they attended daily for washing and dressing. Would definitely recommend to others. Staff really friendly and supportive.
08 February 2023
Excellent care provider; friendly, helpful staff and management. My mum is very happy to be a client of Bluebird and their service provides me with reassurance that my mum's needs are being met. On the occasions that I have needed to speak to the manager, she has always been 100% helpful and gone out of her way to best incorporate whatever the request has been. Five stars from myself, my husband and my mum too.
30 January 2023
I would just like to say Bluebird Care are so helpful, understanding and all the carers are very caring and supportive. My Mam really looks forward to her calls from you all. Excellent service from you all, well done.
06 July 2022
Your care management and friendly approach is 2nd to none. Highly recommend.
05 July 2022
Very helpful, caring staff.
23 March 2022
My father died recently and our Bluebird carers (2 in particular) couldn't have done more to comfort and care for my mother. She is disabled and not able to walk so rarely leaves the flat where she lives. Their care and support mean everything to her during this difficult time. As well as the carers who are wonderful I'd also like to make a shout out to their manager who is always available to help and to help solve problems where she can.
24 February 2022
The main carers are absolutely wonderful, words cannot do justice to their care, professionalism and the extremely high standards they always work to. All the other cares who care for my mum have also been very good. Bluebird carers have literally been a lifesaver.
17 February 2022
I find all aspects of my care very adequate. The staff and management are very accommodating. A little more flexibility in some areas would be appreciated e.g letter posting. I find both staff and management obliging and flexible within the agreed terms.