Submit a Review for Home Instead (Camden)
561 Finchley Road, London, NW3 7BJ
View Full Details of Home Instead (Camden)Latest Reviews for Home Instead (Camden)
05 February 2025
Your team was amazing with my Uncle who had late-onset Alzheimers. You gently began to introduce him to the idea of accepting more help, at first just once or twice a week over a year or two. Then we transitioned to a daily basis to assist him with meals. You never pushed us to accept more care and your team were able to get the balance right between my anxiety concerning his safety and his wishes to remain independent. Finally after the further deterioration of his short term memory and a hospital admission he transitioned to live-in care in his final year at home. You carefully matched him with a carer whose companionship he enjoyed. Your team's support added greatly to his quality of life and I very much appreciated your professionalism, care and respect for his resolute independence.
08 November 2024
Our widowed mother, 92, experienced a quick onset and deterioration of Alzheimer's over an eighteen month period. Home Instead provided flexible, personalised and expert support for her in her home until the end. They responded quickly and offered advice in a tactful and timely manner. The small management team knew their clients and staff well, so consistently provided a careful match with our mother. For example, selecting Polish speakers at key moments and finding the right person once 24 hour care was needed. Huge thanks to the management team and carers in enabling our mother to feel safe and cared for.
10 July 2024
Quite happy to the taken to the church by my carer.
02 July 2024
We have been very impressed with the care that Home Instead has provided us with. Everyone has been kind and caring, organised, efficient and responsive to our needs.
02 July 2024
I have been very happy with the care and support for my husband, accompanying him to medical appointments, taking him out on walks, and museum visits. Much kindness was shown. Cooking wonderful meals when time allows. I look forward to the days when the carer is here. It gives me a much-needed break. It's nice to be able to share any concerns I might have. With his dementia, his situation is deteriorating and I find it far too much for me to manage. There are many care agencies, how can one choose. I can only say I have been so pleased to be with Home Instead since 2020. Very good team.
18 June 2024
Very good service. Courteous and friendly.
11 June 2024
My carer showed great understanding of my condition and was very sensitive to my needs and very caring and helpful.
07 June 2024
My mum has been visited by one of the carers for several years now and is very happy with the care she receives. Highly recommend this carer as a reliable, trustworthy and cheerful carer. Good communication from the company in general.
10 May 2024
I feel I get very good support from my carers which supports me in living at my home independently which I want to continue to do. I like the help I get while doing my shopping. I feel relaxed and secure with my carers around. While we are out and about, I enjoy my daily exercise. Humour is very important to me.
10 May 2024
Carer is extremely polite and always willing and patient to help in whatever is asked of him and also help us on his own. And my husband also is getting to know him which is what he needs and helps my husband with exercise which is needed.
07 May 2024
My wife's medical situation is extremly complex. The 24/7 care provided by Home Instead is of a very professional nature and meets all of these needs successfully on both physical and mental levels and provides great comfort to her. The administration of the service is excellently coordinated to achieve a very smooth transition from one professional carer to the next, like clockwork. The overall quality of the care received is of the highest standard literally from carer to carer through the day and night. I would highly recommend Home Instead to anyone requiring professional care at home without any reservations.
30 April 2024
The carer for my mother was excellently matched to her and they formed a very warm friendship. She was knowledgeable about ailments found in old age and helpful on this front. She definitely enhanced my mother's life in the last 2 years. And not only did she support my mother, she was a toner of strength for the family, giving us a much-needed breathing space.
29 April 2024
Excellent, helpful, friendly staff taking care of my bed-bound husband and keeping his spirits up.
07 April 2024
We have had carers for over 2 years for my 93-year-old cousin. He was living alone, quite lonely and isolated, not really looking after himself very well. His dementia began around 4 years ago and has been steadily getting worse. The care he received was fantastic. He loved all his carers especially one in particular who became his main carer in the last year. They cooked him hearty healthy meals and kept the flat clean and tidy. Most of all he has enjoyed the company. Without a doubt, this has had a positive effect on him. He used to be a bit low and depressed. But in the last year he has felt so cared for and so engaged with the carers, he has felt much much better. Any issue or problem, I would contact a particular staff member and it would be dealt with quickly and efficiently. I knew I could rely on them all. As I live a fair distance away and he is in another location, it was sometimes quite a strain on me. But once 'Home Instead' was involved, it took a huge weight off my shoulders. I can not thank them enough.
27 July 2023
Happy with everyone from Home Instead. Friendly staff, caring and very professional.
19 May 2023
I am very happy with the people who look after me. I would not be without them and I mean every word of that.
18 May 2023
From the very beginning, I was made to feel very welcome and among friends. My carers were all real great company and very helpful. I am enabled to become independent with their support.
04 April 2023
I think the carers are very conscientious which is essential for carers. The staff go the extra mile to help and look after me. Home Instead is excellent.
03 June 2022
Excellent in all respects.
28 March 2022
Really lovely initial contact with the director and quickly set up the first step of care - who was very good. My father's live-in carer is absolutely fantastic! Very caring, perceptive, inventive and with humour, she has introduced some excellent new exercises and care regimes and has quickly become a treasured part of the family! Thank you!
Latest Reviews for Home Instead (Camden)
05 February 2025
Your team was amazing with my Uncle who had late-onset Alzheimers. You gently began to introduce him to the idea of accepting more help, at first just once or twice a week over a year or two. Then we transitioned to a daily basis to assist him with meals. You never pushed us to accept more care and your team were able to get the balance right between my anxiety concerning his safety and his wishes to remain independent. Finally after the further deterioration of his short term memory and a hospital admission he transitioned to live-in care in his final year at home. You carefully matched him with a carer whose companionship he enjoyed. Your team's support added greatly to his quality of life and I very much appreciated your professionalism, care and respect for his resolute independence.
08 November 2024
Our widowed mother, 92, experienced a quick onset and deterioration of Alzheimer's over an eighteen month period. Home Instead provided flexible, personalised and expert support for her in her home until the end. They responded quickly and offered advice in a tactful and timely manner. The small management team knew their clients and staff well, so consistently provided a careful match with our mother. For example, selecting Polish speakers at key moments and finding the right person once 24 hour care was needed. Huge thanks to the management team and carers in enabling our mother to feel safe and cared for.
10 July 2024
Quite happy to the taken to the church by my carer.
02 July 2024
We have been very impressed with the care that Home Instead has provided us with. Everyone has been kind and caring, organised, efficient and responsive to our needs.
02 July 2024
I have been very happy with the care and support for my husband, accompanying him to medical appointments, taking him out on walks, and museum visits. Much kindness was shown. Cooking wonderful meals when time allows. I look forward to the days when the carer is here. It gives me a much-needed break. It's nice to be able to share any concerns I might have. With his dementia, his situation is deteriorating and I find it far too much for me to manage. There are many care agencies, how can one choose. I can only say I have been so pleased to be with Home Instead since 2020. Very good team.
18 June 2024
Very good service. Courteous and friendly.
11 June 2024
My carer showed great understanding of my condition and was very sensitive to my needs and very caring and helpful.
07 June 2024
My mum has been visited by one of the carers for several years now and is very happy with the care she receives. Highly recommend this carer as a reliable, trustworthy and cheerful carer. Good communication from the company in general.
10 May 2024
I feel I get very good support from my carers which supports me in living at my home independently which I want to continue to do. I like the help I get while doing my shopping. I feel relaxed and secure with my carers around. While we are out and about, I enjoy my daily exercise. Humour is very important to me.
10 May 2024
Carer is extremely polite and always willing and patient to help in whatever is asked of him and also help us on his own. And my husband also is getting to know him which is what he needs and helps my husband with exercise which is needed.
07 May 2024
My wife's medical situation is extremly complex. The 24/7 care provided by Home Instead is of a very professional nature and meets all of these needs successfully on both physical and mental levels and provides great comfort to her. The administration of the service is excellently coordinated to achieve a very smooth transition from one professional carer to the next, like clockwork. The overall quality of the care received is of the highest standard literally from carer to carer through the day and night. I would highly recommend Home Instead to anyone requiring professional care at home without any reservations.
30 April 2024
The carer for my mother was excellently matched to her and they formed a very warm friendship. She was knowledgeable about ailments found in old age and helpful on this front. She definitely enhanced my mother's life in the last 2 years. And not only did she support my mother, she was a toner of strength for the family, giving us a much-needed breathing space.
29 April 2024
Excellent, helpful, friendly staff taking care of my bed-bound husband and keeping his spirits up.
07 April 2024
We have had carers for over 2 years for my 93-year-old cousin. He was living alone, quite lonely and isolated, not really looking after himself very well. His dementia began around 4 years ago and has been steadily getting worse. The care he received was fantastic. He loved all his carers especially one in particular who became his main carer in the last year. They cooked him hearty healthy meals and kept the flat clean and tidy. Most of all he has enjoyed the company. Without a doubt, this has had a positive effect on him. He used to be a bit low and depressed. But in the last year he has felt so cared for and so engaged with the carers, he has felt much much better. Any issue or problem, I would contact a particular staff member and it would be dealt with quickly and efficiently. I knew I could rely on them all. As I live a fair distance away and he is in another location, it was sometimes quite a strain on me. But once 'Home Instead' was involved, it took a huge weight off my shoulders. I can not thank them enough.
27 July 2023
Happy with everyone from Home Instead. Friendly staff, caring and very professional.
19 May 2023
I am very happy with the people who look after me. I would not be without them and I mean every word of that.
18 May 2023
From the very beginning, I was made to feel very welcome and among friends. My carers were all real great company and very helpful. I am enabled to become independent with their support.
04 April 2023
I think the carers are very conscientious which is essential for carers. The staff go the extra mile to help and look after me. Home Instead is excellent.
03 June 2022
Excellent in all respects.
28 March 2022
Really lovely initial contact with the director and quickly set up the first step of care - who was very good. My father's live-in carer is absolutely fantastic! Very caring, perceptive, inventive and with humour, she has introduced some excellent new exercises and care regimes and has quickly become a treasured part of the family! Thank you!