Submit a Review for Bluebird Care Bristol, Bath & NE Somerset
Avon House, Avon Mill Lane, Keynsham, Bristol, BS31 2UG
View Full Details of Bluebird Care Bristol, Bath & NE SomersetLatest Reviews for Bluebird Care Bristol, Bath & NE Somerset
23 December 2024
Bluebird Care has provided me with daily support for the last four years. I've experienced the highs and lows of care of which the highs outweighed the lows. The care manager who runs the office really cares about the clients and is always in contact. It's taken a while but I've finally got an amazing team of carers coming into me daily, I'm really content and for the first time in twenty years, I feel accepting of the fact that I need care. The carers respect my privacy and push me to be independent in a safe way. Thank you Bluebird for enabling me to stay in my own home.
19 July 2024
In May/June it became clear that I needed help to look after my wife, whilst I recovered from my operations. I spent some time seeking advice on who to choose to give the care needed. I chose Bluebird and my wife has received excellent care from the individual carers and good assistance from the office personnel. All the carers are punctual well presented and friendly. Over the year my situation has improved as has that of my wife. Since having the care services we are now able to enjoy life together. Thanks for all the efforts of everyone.
08 July 2024
It was such a relief to have a very professional company working with me to care for my friend who needed 24/7 care at home. The staff, from the very first phone call, put me at ease and everything from there was extremely well handled. I cannot thank them enough for all the care, advice and professionalism that was shown to my friend, especially by the live-in carer who was superb. My thanks goes to all the staff at Bluebird Care.
01 July 2024
Totally impressed by the professional service provided to Mum. All staff were very kind and considerate and of the highest professional integrity. Before going ahead, a member of staff met with Mum to fully understand her needs and ensure the service provided was tailored accordingly. Could not fault the service provided in any way.
23 May 2024
From the very first assessment, we were impressed with the down to earth but caring feeling for us. We had several visits to enable me to go shopping and felt very relaxed leaving my husband with the gentleman carer. Thank you so much for helping us with this difficult situation.
01 February 2024
Bluebird Care is absolutely fantastic. They helped us through a very difficult time. Mum was poorly and Dad had dementia. The care and professionalism my parents received from Bluebird was second to none. They were there when Mum passed and dealt so well with Mum, Dad and us. They were warm, got the jobs done (especially one of the main carers). They are reliable, professional, can adapt, from the manager through to carers they were great. Thank you.
18 January 2024
I can highly recommend Bluebird Care. Throughout the difficult time of getting care for my father Bluebird have been nothing but kind, compassionate and helpful. They accommodated all our needs very quickly and easily and they were a pleasure to work with. Thank you Bluebird.
18 December 2023
Bluebird has made what may have been the most difficult month of my life so much easier. Every single one of their team went above and beyond in every single visit, making my nan's last hours on this Earth comfortable, clean and cheerful and keeping my grandad safe - as well as tending to our emotional wellbeing as relatives. Every single member of Bluebird we encountered used their initiative and got stuck in, in an environment that could be challenging at times. I felt so confident leaving my grandparents in their care allowing us to concentrate on other things. I cannot thank you all enough, we will remember you forever.
14 November 2023
Care staff are very friendly and helpful. Bluebird provide a very good service, during the visit they always ask if there is anything more I want done if they have time. Timing of the app could be late at times. I have always understood my time would be around 7.50, but the last few weeks I have been up at 7.30; one day it was until 10 but no one came until 10.15 and I had done what I would do in the meantime. I know someone has to be first and someone later. As for care and attention, I cannot fault their time with me. A great team of carers, could not wish for better care.
11 October 2023
Bluebird Care has transformed our mother's life and, consequently, ours. Their carers are a high standard - they are obviously well-trained and have met and exceeded our hopes. Within weeks, our mother was thriving, supported by an able team. And, overseen by an excellent care manager. We would not hesitate to recommend Bluebird to anyone who wants high-quality care and peace of mind.
11 October 2023
My care has been excellent. I had an issue with a female carer, which was resolved. I have stated that I prefer female carers, but I still get male carers.
18 September 2023
Really good group of carers, very happy with the service. Everyone has been kind and considerate.
12 September 2023
On the whole, the care I have received has been good. I have had many above and beyond, but I have also had a few that were unacceptable. Any issues have been dealt with promptly and professionally and for the most part to my satisfaction. There are ongoing niggles but I am working with Bluebird and they are working with me to resolve issues. Continuity of care needs to be maintained.
22 March 2023
The care I have received from all carers has been excellent. They are respectful, helpful and considerate. The only thing I have found difficult is the timings of visits. Morning visits can be anytime. They were at 9am for a year and then suddenly moved to 8am, which is less convenient, other than this, I am entirely grateful.
15 March 2023
An excellent service by all who support my brother. A great support to myself. I have a lot of confidence in the team and know everyone does their best to help and support us both.
30 January 2023
Perfect for my husband's needs.
23 March 2021
I would thoroughly recommend this care service to friends and family. I reluctantly brought in carers for my ninety-five-year-old Mum living independently at her home with Alzheimer's and stage four breast cancer, I being the sole carer. Bluebird Care Bristol, Bath & NE Somerset came in to help in January 2021, during the lockdown pandemic when I had been struggling to cope. I initially worried about how my mother would be with new people, as well as worrying if they could possibly meet her needs such as food she liked, TV and bedtimes, as well as her character. I needn't have worried as after a few weeks the many carers got to know her, her likes and dislikes and I read their twice-daily reports about how they enjoyed chatting with her and how my Mum was often 'giggling' when they left. Sometimes about a TV programme or how they were singing along with her as she listened to her favourite, saying that she often remarked on how pleased she was to see them. Alzheimer's is a very sad, degenerative disease but I can see how they genuinely care about her.
29 June 2020
My experience so far has been exceptionally positive. The carers are exceptional in every task that they carry out for me. In fact, everyone from the carers to the admin staff in the office are absolutely wonderful. Many thanks to them all.
Latest Reviews for Bluebird Care Bristol, Bath & NE Somerset
23 December 2024
Bluebird Care has provided me with daily support for the last four years. I've experienced the highs and lows of care of which the highs outweighed the lows. The care manager who runs the office really cares about the clients and is always in contact. It's taken a while but I've finally got an amazing team of carers coming into me daily, I'm really content and for the first time in twenty years, I feel accepting of the fact that I need care. The carers respect my privacy and push me to be independent in a safe way. Thank you Bluebird for enabling me to stay in my own home.
19 July 2024
In May/June it became clear that I needed help to look after my wife, whilst I recovered from my operations. I spent some time seeking advice on who to choose to give the care needed. I chose Bluebird and my wife has received excellent care from the individual carers and good assistance from the office personnel. All the carers are punctual well presented and friendly. Over the year my situation has improved as has that of my wife. Since having the care services we are now able to enjoy life together. Thanks for all the efforts of everyone.
08 July 2024
It was such a relief to have a very professional company working with me to care for my friend who needed 24/7 care at home. The staff, from the very first phone call, put me at ease and everything from there was extremely well handled. I cannot thank them enough for all the care, advice and professionalism that was shown to my friend, especially by the live-in carer who was superb. My thanks goes to all the staff at Bluebird Care.
01 July 2024
Totally impressed by the professional service provided to Mum. All staff were very kind and considerate and of the highest professional integrity. Before going ahead, a member of staff met with Mum to fully understand her needs and ensure the service provided was tailored accordingly. Could not fault the service provided in any way.
23 May 2024
From the very first assessment, we were impressed with the down to earth but caring feeling for us. We had several visits to enable me to go shopping and felt very relaxed leaving my husband with the gentleman carer. Thank you so much for helping us with this difficult situation.
01 February 2024
Bluebird Care is absolutely fantastic. They helped us through a very difficult time. Mum was poorly and Dad had dementia. The care and professionalism my parents received from Bluebird was second to none. They were there when Mum passed and dealt so well with Mum, Dad and us. They were warm, got the jobs done (especially one of the main carers). They are reliable, professional, can adapt, from the manager through to carers they were great. Thank you.
18 January 2024
I can highly recommend Bluebird Care. Throughout the difficult time of getting care for my father Bluebird have been nothing but kind, compassionate and helpful. They accommodated all our needs very quickly and easily and they were a pleasure to work with. Thank you Bluebird.
18 December 2023
Bluebird has made what may have been the most difficult month of my life so much easier. Every single one of their team went above and beyond in every single visit, making my nan's last hours on this Earth comfortable, clean and cheerful and keeping my grandad safe - as well as tending to our emotional wellbeing as relatives. Every single member of Bluebird we encountered used their initiative and got stuck in, in an environment that could be challenging at times. I felt so confident leaving my grandparents in their care allowing us to concentrate on other things. I cannot thank you all enough, we will remember you forever.
14 November 2023
Care staff are very friendly and helpful. Bluebird provide a very good service, during the visit they always ask if there is anything more I want done if they have time. Timing of the app could be late at times. I have always understood my time would be around 7.50, but the last few weeks I have been up at 7.30; one day it was until 10 but no one came until 10.15 and I had done what I would do in the meantime. I know someone has to be first and someone later. As for care and attention, I cannot fault their time with me. A great team of carers, could not wish for better care.
11 October 2023
Bluebird Care has transformed our mother's life and, consequently, ours. Their carers are a high standard - they are obviously well-trained and have met and exceeded our hopes. Within weeks, our mother was thriving, supported by an able team. And, overseen by an excellent care manager. We would not hesitate to recommend Bluebird to anyone who wants high-quality care and peace of mind.
11 October 2023
My care has been excellent. I had an issue with a female carer, which was resolved. I have stated that I prefer female carers, but I still get male carers.
18 September 2023
Really good group of carers, very happy with the service. Everyone has been kind and considerate.
12 September 2023
On the whole, the care I have received has been good. I have had many above and beyond, but I have also had a few that were unacceptable. Any issues have been dealt with promptly and professionally and for the most part to my satisfaction. There are ongoing niggles but I am working with Bluebird and they are working with me to resolve issues. Continuity of care needs to be maintained.
22 March 2023
The care I have received from all carers has been excellent. They are respectful, helpful and considerate. The only thing I have found difficult is the timings of visits. Morning visits can be anytime. They were at 9am for a year and then suddenly moved to 8am, which is less convenient, other than this, I am entirely grateful.
15 March 2023
An excellent service by all who support my brother. A great support to myself. I have a lot of confidence in the team and know everyone does their best to help and support us both.
30 January 2023
Perfect for my husband's needs.
23 March 2021
I would thoroughly recommend this care service to friends and family. I reluctantly brought in carers for my ninety-five-year-old Mum living independently at her home with Alzheimer's and stage four breast cancer, I being the sole carer. Bluebird Care Bristol, Bath & NE Somerset came in to help in January 2021, during the lockdown pandemic when I had been struggling to cope. I initially worried about how my mother would be with new people, as well as worrying if they could possibly meet her needs such as food she liked, TV and bedtimes, as well as her character. I needn't have worried as after a few weeks the many carers got to know her, her likes and dislikes and I read their twice-daily reports about how they enjoyed chatting with her and how my Mum was often 'giggling' when they left. Sometimes about a TV programme or how they were singing along with her as she listened to her favourite, saying that she often remarked on how pleased she was to see them. Alzheimer's is a very sad, degenerative disease but I can see how they genuinely care about her.
29 June 2020
My experience so far has been exceptionally positive. The carers are exceptional in every task that they carry out for me. In fact, everyone from the carers to the admin staff in the office are absolutely wonderful. Many thanks to them all.