Submit a Review for Home Instead Bromley, Chislehurst & Orpington
76 Croydon Road, Coney Hall Village, West Wickham, BR4 9HY
View Full Details of Home Instead Bromley, Chislehurst & OrpingtonLatest Reviews for Home Instead Bromley, Chislehurst & Orpington
28 March 2025
We have used Home Instead for my late father and the service was excellent. So we had no hesitation in contacting them regarding my mother. The service provided is first class and highly recommend. Mum is very happy and so are we.
28 March 2025
I can think of no way which the care assistance that your staff have given me can be faulted on or improved. Their service has greatly exceeded my expectations.
24 March 2025
Extremely happy with everything. The ladies are lovely, friendly and so helpful. We would thoroughly recommend Home Instead.
24 July 2024
The care of my parents has been excellent and very professional. The carers are kind, thoughtful, very personable, fun and very patient. It is such a relief that my parents are being looked after so well. The client service manager always keeps me informed, the communication is excellent. She is so calm and kind with my parents - an absolute star. Home Instead enables my parents to stay in their home and gives me peace of mind. I could not be happier with Home Instead - they are wonderful.
14 June 2024
The care provided by the team at Home Instead has enabled my dad to stay in his home with dignity. Dad has improved immeasurably with his social skills since he has been cared for on a daily basis by the team.
14 June 2024
We have been using Home Instead Bromley for over a year. The care and support they have provided is excellent. The fact the carers are matched to the person means my mum has found things in common with her carers which has made such a difference. Everyone has been very kind and supportive from office staff to care provided in the home. They are always willing to accommodate changes in schedules. They listen to us if we have any queries.
14 June 2024
The carer chosen to care for my elderly father by Home Instead has been perfectly matched with his personality and needs. He is extremely happy with her and it is lovely to see him chatting away to her. The whole team are extremely helpful and professional. I would recommend them to anyone.
14 June 2024
We have been using this service for over a year and I can say it's the best service we have ever had. The team from the carers to the management team are amazing and so professional my mum's carers are the kindest ladies we have ever met and if I could give them more stars I would. Thank you, Home Instead.
14 June 2024
The staff go above and beyond in the care they provid, including calling an ambulance when my father had a medical emergency and staying with him for reassurance until the crew were ready to take him to hospital. The support they give me when he has bouts of illness is invaluable. I live several hours travel away, so knowing he is so well looked after is really important.
14 June 2024
Mum and Dad have had a live-in carer for the last 6 weeks. We could not have asked for anyone better as she matched their needs perfectly. It has been a weight off my mind to see how well they are cared for and how well they all interact. Lots of laughter! The whole team have been easy to deal with; both professional and efficient yet also empathetic. I would not hesitate to recommend them.
11 June 2024
We have used Home Instead for a few years for personal care for our mother. Their kindness and professional approach to the care they give is 5 star. Home Instead went beyond the call of duty when our mum had a fall. The help they give enables us to keep our mum in her own home and live with dignity.
11 June 2024
Home Instead have provided excellent care for my 94-year-old dad who has Dementia since February. With their support and care, we can work together to keep Dad in his flat with some independence. The carers are very experienced and flexible when extra help is needed. Any concerns they have are communicated quickly and clearly. One carer makes Dad fresh fruit salad each time she visits, which he really likes.
11 June 2024
My 97-year-old mother-in-law has two visits a day from a team of carers who all treat her with respect and kindness so she can live in dignity at home. She has the same group of carers so has got to know and like them. It is great there is not a quick staff turnover. our concerns are dealt with quickly and efficiently and Home Instead are responsive to requests. We have regular catch-ups with the experienced coordinator who knows the family well.
07 June 2024
We are delighted with Home Instead. The carers are so friendly and considerate. My parents are so happy with their live-in carers. And the support from the office is amazing as well. It has transformed all our lives as I am confident my parents are in safe hands and they feel they have extra family to help them.
31 May 2024
My 85-year-old mother has a full-time live-in carer provided by Home Instead which has allowed her to remain living in her own home. We as a family have always found the care provided by the care professionals to be of a high standard and empathetic towards our mother's needs. The management team are well well-organised and very responsive to any issues that may arise. I would have no hesitation recommending Home Instead to anyone looking to put in place care for a loved one.
31 May 2024
I am very happy with all the carers, they put up with a silly old fool like me.
31 May 2024
The care provided by the Home Instead team has been exemplary. While initially retained to provide companionship to my elderly mother, their role evolved as her needs changed. As her needs increased so did the team's effort and dedication to ensure she was safe, comfortable and cared for. Initially, it took a little time for her to accept the new faces and their presence in her life but she quickly responded to their positive outlook, gentle powers of persuasion and sheer humanity. I can confirm that Home Instead deserve top marks across the board and I would heartily recommend their service to anyone.
31 May 2024
All the ladies who come in for companionship with my mum are lovely and chatty, they get on with a few jobs as required and then sit and talk to mum. We never have any problems.
31 May 2024
All the ladies are lovely, very kind and good cooks. They are always kind and helpful and cheer me up. They are excellent.
31 May 2024
I have only recently been visited by the carers for companionship and really appreciate it, especially being able to choose what we do and being able to go out.
Latest Reviews for Home Instead Bromley, Chislehurst & Orpington
28 March 2025
We have used Home Instead for my late father and the service was excellent. So we had no hesitation in contacting them regarding my mother. The service provided is first class and highly recommend. Mum is very happy and so are we.
28 March 2025
I can think of no way which the care assistance that your staff have given me can be faulted on or improved. Their service has greatly exceeded my expectations.
24 March 2025
Extremely happy with everything. The ladies are lovely, friendly and so helpful. We would thoroughly recommend Home Instead.
24 July 2024
The care of my parents has been excellent and very professional. The carers are kind, thoughtful, very personable, fun and very patient. It is such a relief that my parents are being looked after so well. The client service manager always keeps me informed, the communication is excellent. She is so calm and kind with my parents - an absolute star. Home Instead enables my parents to stay in their home and gives me peace of mind. I could not be happier with Home Instead - they are wonderful.
14 June 2024
The care provided by the team at Home Instead has enabled my dad to stay in his home with dignity. Dad has improved immeasurably with his social skills since he has been cared for on a daily basis by the team.
14 June 2024
We have been using Home Instead Bromley for over a year. The care and support they have provided is excellent. The fact the carers are matched to the person means my mum has found things in common with her carers which has made such a difference. Everyone has been very kind and supportive from office staff to care provided in the home. They are always willing to accommodate changes in schedules. They listen to us if we have any queries.
14 June 2024
The carer chosen to care for my elderly father by Home Instead has been perfectly matched with his personality and needs. He is extremely happy with her and it is lovely to see him chatting away to her. The whole team are extremely helpful and professional. I would recommend them to anyone.
14 June 2024
We have been using this service for over a year and I can say it's the best service we have ever had. The team from the carers to the management team are amazing and so professional my mum's carers are the kindest ladies we have ever met and if I could give them more stars I would. Thank you, Home Instead.
14 June 2024
The staff go above and beyond in the care they provid, including calling an ambulance when my father had a medical emergency and staying with him for reassurance until the crew were ready to take him to hospital. The support they give me when he has bouts of illness is invaluable. I live several hours travel away, so knowing he is so well looked after is really important.
14 June 2024
Mum and Dad have had a live-in carer for the last 6 weeks. We could not have asked for anyone better as she matched their needs perfectly. It has been a weight off my mind to see how well they are cared for and how well they all interact. Lots of laughter! The whole team have been easy to deal with; both professional and efficient yet also empathetic. I would not hesitate to recommend them.
11 June 2024
We have used Home Instead for a few years for personal care for our mother. Their kindness and professional approach to the care they give is 5 star. Home Instead went beyond the call of duty when our mum had a fall. The help they give enables us to keep our mum in her own home and live with dignity.
11 June 2024
Home Instead have provided excellent care for my 94-year-old dad who has Dementia since February. With their support and care, we can work together to keep Dad in his flat with some independence. The carers are very experienced and flexible when extra help is needed. Any concerns they have are communicated quickly and clearly. One carer makes Dad fresh fruit salad each time she visits, which he really likes.
11 June 2024
My 97-year-old mother-in-law has two visits a day from a team of carers who all treat her with respect and kindness so she can live in dignity at home. She has the same group of carers so has got to know and like them. It is great there is not a quick staff turnover. our concerns are dealt with quickly and efficiently and Home Instead are responsive to requests. We have regular catch-ups with the experienced coordinator who knows the family well.
07 June 2024
We are delighted with Home Instead. The carers are so friendly and considerate. My parents are so happy with their live-in carers. And the support from the office is amazing as well. It has transformed all our lives as I am confident my parents are in safe hands and they feel they have extra family to help them.
31 May 2024
My 85-year-old mother has a full-time live-in carer provided by Home Instead which has allowed her to remain living in her own home. We as a family have always found the care provided by the care professionals to be of a high standard and empathetic towards our mother's needs. The management team are well well-organised and very responsive to any issues that may arise. I would have no hesitation recommending Home Instead to anyone looking to put in place care for a loved one.
31 May 2024
I am very happy with all the carers, they put up with a silly old fool like me.
31 May 2024
The care provided by the Home Instead team has been exemplary. While initially retained to provide companionship to my elderly mother, their role evolved as her needs changed. As her needs increased so did the team's effort and dedication to ensure she was safe, comfortable and cared for. Initially, it took a little time for her to accept the new faces and their presence in her life but she quickly responded to their positive outlook, gentle powers of persuasion and sheer humanity. I can confirm that Home Instead deserve top marks across the board and I would heartily recommend their service to anyone.
31 May 2024
All the ladies who come in for companionship with my mum are lovely and chatty, they get on with a few jobs as required and then sit and talk to mum. We never have any problems.
31 May 2024
All the ladies are lovely, very kind and good cooks. They are always kind and helpful and cheer me up. They are excellent.
31 May 2024
I have only recently been visited by the carers for companionship and really appreciate it, especially being able to choose what we do and being able to go out.