Submit a Review for Home Instead (East Hampshire and Midhurst)
8 Old Aylesfield Buildings, Froyle Road, Alton, GU34 4BY
View Full Details of Home Instead (East Hampshire and Midhurst)Latest Reviews for Home Instead (East Hampshire and Midhurst)
04 November 2024
Excellent level of care for my mother focused on what she wants to attain and things she needs help with. Bespoke care plan, very consistent team who know her well. Flexible to changes in schedule when needed. Carers are kind and supportive, efficient but not officious.
30 April 2024
The team are fantastic, they are so helpful and happy to assist with a variety of tasks and appointments. Great communication and timekeeping. Gives us peace of mind knowing they visit Mum and support her to continue to be as independent as possible whilst keeping her company. We have been using Home Instead for a number of months now and the care and level of service have been consistently high. Highly recommend.
18 April 2024
The care I have received has been excellent. The carers always ask what they can do to help me and carry out my needs efficiently and they have all been without exception, cheerful and helpful. As a result of a fall it has limited my mobility quite a lot and I have had to have help. Well, I am naturally an independent person even if I have recently had my 80th birthday, Well with the carer's help I have maintained that independence because they ask me what they can do to help me and carry out my requests efficiently and cheerfully. Without exception, they have all been a big help to me and I feel I maintain my independence with their help.
24 August 2023
I always found the staff at Home Instead to be thoughtful and efficient. The live-in carer who came to help look after my parents was exceptional. She looked after them so well and helped us through a very difficult time with the best care I could ever have asked for, all with kindness, very practical, cleanliness, organised, thorough, thoughtfulness as well as a sense of humour and dedication, always willing to help to make the experience for both my parents as pleasant as it could be under the circumstances. She went above and beyond.
14 June 2023
We have gone from carers coming in twice a day to 24/7 live-in care. All the carers have been excellent - they have gone above and beyond, graciously and with great kindness. Our live-in carer could not be lovelier; proactive, conscientious and cheerful. Recently we were able to go away on holiday 100% confident that Dad would be looked after as well as (in fact even better!) than we could care for him.
11 April 2023
It's been six weeks now with our Home Instead live-in carer. She has the basics completely in hand - helping my parents to be safe and comfortable. They have regular meals, eat, drink, sleep, take their medicines and stay safe and warm. But in addition to this, she has achieved wonders in reviving my mother's waning appetite. This is something I've been trying to do for years, and in just three weeks our carer has managed to get my mother to finish her meals. She's also managed to persuade my parents to be more active, even going for short walks in the fresh air. They are physically stronger, no longer spending all day under layers of blankets, but showered, clothed, more engaged and active. We feel very lucky to have such a kind and professional carer.
17 February 2023
Home Instead have always provided excellent care support in a dignified and professional manner. Staff are always on time or if delayed, management provide timely updates. I would not hesitate to recommend Home Instead to anyone seeking care for a loved one.
06 February 2023
I found my Stepmother's carer to be happy, reliable and very caring. My stepmother very quickly became extremely fond of her they became friends which to me, was very important. She filled out a daily diary so she knew the day's events.
27 January 2023
Home Instead have been looking after my mother for the past year, as she has gradually become frailer and more difficult to find things that she would eat and drink. They have provided excellent care, with a very consistent small team of carers, so Mum could really get to know them, and also they all knew Mum. They visited three or four times a day helping her get up, washed and dressed, sorting all of her meals, putting her to bed, helping with her exercises, washing her clothes and bedding, and keeping the flat clean. An excellent service.
04 August 2022
Home Instead have been outstanding. During recent months, Mum has become very frail, including a period with Covid. She has had first-class care including overnight, often arranged at very short notice. They have made a very difficult time bearable and helped Mum hugely.
31 March 2022
Home Instead look after my dad. They are the second company we've had and are so much better. They involve him in everything and make him feel comfortable. Recently they have started taking Dad out twice a week, and he has been a different person. He loves the ladies like family.
31 March 2022
Carers are very helpful, kind and they make me laugh and enjoy activities and life in general.
30 March 2022
I am so pleased when my ladies arrive each morning to help me. The ladies are so caring and do not rush me. I’m so glad I found Home Instead, the staff are so professional. Nothing is too much trouble.
29 March 2022
Very considerate, good company, always on time (traffic permitting), thoughtful. Nothing is too much trouble.
29 March 2022
My carer is a great help to us both - she is always prompt. Cheerful and willing to do any tasks needed.
22 March 2022
All the Home Instead carers are wonderful and my mother really enjoys their visits. Although she has lost her short term memory due to a stroke she seems to remember all about the ladies who visit - I believe this shows how much she values them. They are very caring, attentive and helpful and I don't think she would be able to live in her own home without their visits. I could not be happier with the service.
16 March 2022
I’ve always found Home Instead very caring, reliable and responsive to my mother’s needs. They visit once a week or more often if required and have been flexible to my mother’s preferences in terms of carers. When there have been staff changes, these were handled well so that my mother was introduced to new people in a sensitive way, which has been much appreciated.
16 March 2022
The ladies who look after me couldn’t be more kind and helpful. Since I came out of hospital I have needed more care than before and they have taken on the extra tasks willingly even though they had to have extra training to do so. They do everything I ask regardless of what it is except the things they are not allowed to which are not many.
09 March 2022
I have nothing but the highest praise for the wonderful, supportive care my Mother received at home from January 2020 to her recent passing in February 2022. She was always treated with the utmost respect in a loving, compassionate manner. All her Carers were so helpful, humorous, sympathetic, caring and enabled my Mother to stay at home which was her deepest wish. The communication from the office has always been excellent and I knew that everything would be handled in a professional way to a very high standard. I thoroughly recommend Home Instead and am delighted my Mother and myself chose them as her care providers.
09 March 2022
All staff, both office-based and home visitors are very professional in a caring, approachable and friendly way. We have been using the companionship service for my father for about a year now and cannot fault it in any way. We are completely confident in knowing that everything will be done to the highest standards.
Latest Reviews for Home Instead (East Hampshire and Midhurst)
04 November 2024
Excellent level of care for my mother focused on what she wants to attain and things she needs help with. Bespoke care plan, very consistent team who know her well. Flexible to changes in schedule when needed. Carers are kind and supportive, efficient but not officious.
30 April 2024
The team are fantastic, they are so helpful and happy to assist with a variety of tasks and appointments. Great communication and timekeeping. Gives us peace of mind knowing they visit Mum and support her to continue to be as independent as possible whilst keeping her company. We have been using Home Instead for a number of months now and the care and level of service have been consistently high. Highly recommend.
18 April 2024
The care I have received has been excellent. The carers always ask what they can do to help me and carry out my needs efficiently and they have all been without exception, cheerful and helpful. As a result of a fall it has limited my mobility quite a lot and I have had to have help. Well, I am naturally an independent person even if I have recently had my 80th birthday, Well with the carer's help I have maintained that independence because they ask me what they can do to help me and carry out my requests efficiently and cheerfully. Without exception, they have all been a big help to me and I feel I maintain my independence with their help.
24 August 2023
I always found the staff at Home Instead to be thoughtful and efficient. The live-in carer who came to help look after my parents was exceptional. She looked after them so well and helped us through a very difficult time with the best care I could ever have asked for, all with kindness, very practical, cleanliness, organised, thorough, thoughtfulness as well as a sense of humour and dedication, always willing to help to make the experience for both my parents as pleasant as it could be under the circumstances. She went above and beyond.
14 June 2023
We have gone from carers coming in twice a day to 24/7 live-in care. All the carers have been excellent - they have gone above and beyond, graciously and with great kindness. Our live-in carer could not be lovelier; proactive, conscientious and cheerful. Recently we were able to go away on holiday 100% confident that Dad would be looked after as well as (in fact even better!) than we could care for him.
11 April 2023
It's been six weeks now with our Home Instead live-in carer. She has the basics completely in hand - helping my parents to be safe and comfortable. They have regular meals, eat, drink, sleep, take their medicines and stay safe and warm. But in addition to this, she has achieved wonders in reviving my mother's waning appetite. This is something I've been trying to do for years, and in just three weeks our carer has managed to get my mother to finish her meals. She's also managed to persuade my parents to be more active, even going for short walks in the fresh air. They are physically stronger, no longer spending all day under layers of blankets, but showered, clothed, more engaged and active. We feel very lucky to have such a kind and professional carer.
17 February 2023
Home Instead have always provided excellent care support in a dignified and professional manner. Staff are always on time or if delayed, management provide timely updates. I would not hesitate to recommend Home Instead to anyone seeking care for a loved one.
06 February 2023
I found my Stepmother's carer to be happy, reliable and very caring. My stepmother very quickly became extremely fond of her they became friends which to me, was very important. She filled out a daily diary so she knew the day's events.
27 January 2023
Home Instead have been looking after my mother for the past year, as she has gradually become frailer and more difficult to find things that she would eat and drink. They have provided excellent care, with a very consistent small team of carers, so Mum could really get to know them, and also they all knew Mum. They visited three or four times a day helping her get up, washed and dressed, sorting all of her meals, putting her to bed, helping with her exercises, washing her clothes and bedding, and keeping the flat clean. An excellent service.
04 August 2022
Home Instead have been outstanding. During recent months, Mum has become very frail, including a period with Covid. She has had first-class care including overnight, often arranged at very short notice. They have made a very difficult time bearable and helped Mum hugely.
31 March 2022
Home Instead look after my dad. They are the second company we've had and are so much better. They involve him in everything and make him feel comfortable. Recently they have started taking Dad out twice a week, and he has been a different person. He loves the ladies like family.
31 March 2022
Carers are very helpful, kind and they make me laugh and enjoy activities and life in general.
30 March 2022
I am so pleased when my ladies arrive each morning to help me. The ladies are so caring and do not rush me. I’m so glad I found Home Instead, the staff are so professional. Nothing is too much trouble.
29 March 2022
Very considerate, good company, always on time (traffic permitting), thoughtful. Nothing is too much trouble.
29 March 2022
My carer is a great help to us both - she is always prompt. Cheerful and willing to do any tasks needed.
22 March 2022
All the Home Instead carers are wonderful and my mother really enjoys their visits. Although she has lost her short term memory due to a stroke she seems to remember all about the ladies who visit - I believe this shows how much she values them. They are very caring, attentive and helpful and I don't think she would be able to live in her own home without their visits. I could not be happier with the service.
16 March 2022
I’ve always found Home Instead very caring, reliable and responsive to my mother’s needs. They visit once a week or more often if required and have been flexible to my mother’s preferences in terms of carers. When there have been staff changes, these were handled well so that my mother was introduced to new people in a sensitive way, which has been much appreciated.
16 March 2022
The ladies who look after me couldn’t be more kind and helpful. Since I came out of hospital I have needed more care than before and they have taken on the extra tasks willingly even though they had to have extra training to do so. They do everything I ask regardless of what it is except the things they are not allowed to which are not many.
09 March 2022
I have nothing but the highest praise for the wonderful, supportive care my Mother received at home from January 2020 to her recent passing in February 2022. She was always treated with the utmost respect in a loving, compassionate manner. All her Carers were so helpful, humorous, sympathetic, caring and enabled my Mother to stay at home which was her deepest wish. The communication from the office has always been excellent and I knew that everything would be handled in a professional way to a very high standard. I thoroughly recommend Home Instead and am delighted my Mother and myself chose them as her care providers.
09 March 2022
All staff, both office-based and home visitors are very professional in a caring, approachable and friendly way. We have been using the companionship service for my father for about a year now and cannot fault it in any way. We are completely confident in knowing that everything will be done to the highest standards.