2nd Floor, 9 West Links, Tollgate, Chandler’s Ford, Eastleigh, SO53 3TG
View Full Details of Right at Home (Mid Hampshire)I cannot rate this care company highly enough in terms of its professionalism, excellent communication and the obvious care and empathy the managers have for all their clients and staff. In terms of the carers themselves, my mother always looks forward to seeing them and is animated and stimulated by their company. They are warm, friendly, totally reliable and vigilant. As a family, we feel blessed to have such wonderful carers looking after our mum.
An oversight on our part, as we meant to write this review when our mother stopped using your service in July 2024. We were very impressed with the quality of care and reliability of the service for almost 2 years enabling our 98-year-old mother to remain in her own home. Staff were invariably positive and sympathetic to her needs and desire to stay in her own home. She looked forward to the daily visits and we had so much more peace of mind knowing they were taking place and any concerns were shared promptly. She has now moved to a local care home because of increasing frailty, but we think that the input of the Right at Home Staff in the preceding months all helped to pave the way for a successful transfer. Many thanks for all you did.
As we approach the second anniversary since we contracted with RAH, we cannot thank everyone enough for their unconditional, professional, and caring approach to my parent's care needs. They have created a culture of kindness and can-do that runs throughout the organisation. Nothing is too much trouble, be that day-to-day or those occasional times when special assistance has been required. Despite their challenges, Mum & Dad are safe and well in their own home and look forward to their daily visit.
Right at Home are a helpful friendly caring group of people from office staff to carers who support my mum 4 days a week. It's also support for me because it gives me a break from the daily routine of care. My mum particularly likes the Right at Home lunches and newsletters.
We have had excellent care provided over the past year by all the staff. They are prepared to turn their skills to any job we have asked to be done. The love and care shown to the client and the family is superb.
Right at Home certainly deserve their rating of outstanding. The carers are professional, punctual and have a devotion to the clients needs. My son adores "his ladies" and loves to show this by giving them cuddles which they all vie for. Best agency ever.
A happy service with a feeling of comfort, safety and friendship.
I cannot fault the care these lovely ladies provide for my Mum. It is not easy caring for a loved one at home when you do not live on the doorstep, they are professional, helpful and very caring. My Mum has improved to no end with the continued support of administering vital medication on a daily basis. The after-hours services are amazing when I had to reach out to them on New Year's Day, for a medical emergency. The carers that visit will always turn a hand to whatever needs doing. It was great that they got Mum out to the lunch club at Christmas, I am hoping this will continue.
We had Right at Home (Mid Hampshire) come in for an hour a day to help my mother after a stay in hospital. It was such a successful experience that we continued the arrangement for four years until my parents moved to another location. Right at Home carers were wonderful and were soon welcomed into the home, despite some initial reluctance from my parents to accept help! They were also always a pleasure to deal with. My family couldn't recommend them strongly enough and will always be grateful for everything they did.
If you need a reliable, caring and considerate care company then look no further. My mother-in-law has been using Right At Home for more than a year now and she’s really grasped the importance of having the carers come in and help with her needs. Getting used to a carer coming in can be difficult but essential and we fully recommend this company. They also involve them with coffee mornings and lunches with music and dancing, even give lifts to and from the event! Huge help to our family.
We have been delighted with Right at Home. From the initial contact & super enthusiastic 1st meeting which exhibited a complete understanding of what was important to us. The flexibility when Mum was admitted to the hospital (importantly only charging for only 48 hours rather than 28 days with other providers) was invaluable at a stressful time. All of the carers are kind, prompt and super diligent. The staff in the office couldn’t be more efficient. Nothing is too much trouble. Highly recommended!
My father was looked after and cared for by a very caring, compassionate and professional group of ladies, and without them, he would have had to go into full-time care much sooner than he has done. Sadly, he was found unresponsive by one of his ladies and ended up in the hospital. On being discharged from the hospital, we were lucky enough to find him a lovely care home, where he is still. We are so pleased that Right At Home was recommended to us.
I am a young user of Right at Home because I need some care help whilst at university because I am sensory impaired. The carers come in to see me at my student accommodation and help with things like cooking, shopping and some personal care. I really love the carers at Right at Home, they make me feel like family and they feel like family to me. Sometimes when I have no lectures for a day they might be the only people I see, so I look forward to seeing them and they are so kind, caring, funny and understanding, and they make me laugh too. They are really good listeners and help me when I am stressed and really supported me when I was anxious about my first exams. I actually miss them when I come home. I also like that some of them are near my age, so they understand me and we can talk about similar things. All the carers are so kind and treat me so well. Thank you to all at Right at Home, you are great! ????
I can’t express my gratitude enough for the ladies at Right at Home. The transfer from another care company was seamless. Their attention to detail was exemplary and the care package for my aunt was perfect. The Manger kept me up to date whenever necessary regularly in her own personal time. I couldn’t have managed without her or her commendable team. My aunt enjoyed having her ‘well paired’ live-in companion. Right at Home treated her as if she was their own. Thought they were all marvellous. She was thoroughly spoilt with the individual attention and she loved that! The happiest 94 yr old lady laughing and enjoying a glass of wine at the local pub and I didn’t even know she liked Chardonnay! She’d be seen being pushed in her wheelchair around the local roads by her devoted companion. Dedication, compassion, professionalism and the most kindest, caring company you could ever have the pleasure of working with. At least my aunt had a zest for life encouraged by the Manager's fantastic team until she passed. A very happy soul.
I cannot recommend the services of Right at Home enough. We have had two occasions where we have required their assistance. Firstly with my dad who suffered from MND and then more recently with my mum as her health deteriorated. We had no hesitation in calling them back for mum. On both occasions, their service has been first class with an excellent feedback process and great communication. They have helped us cope with two very challenging situations and we will be forever grateful for their kindness and professionalism.
Have had a good experience with the Management from the start of the contract - provided good information upfront and also good communication throughout the period, providing confidence of use. More importantly, my mother's experience with the attending staff and the support provided has been good in all aspects, so not only the physical but the social well-being as well.
This review relates to my mother who is being attended to twice a day seven days a week The service is perfect for her needs and also gives her a little company and also keeps an eye on her. The service is faultless.
I find the carers sympathetic to my situation treating me with respect. Some of the carers know what I need which makes the visit go smoothly. Maria Rose in particular is exceptional and I would like to nominate her for Carer of the Month. I have dealt with Grace since the start and find her to be extremely helpful. When I ring the office I nearly always get an answer to my question. All in all I am satisfied with the help I receive and would recommend this agency.
Through their professional care-giving service during these difficult times (the pandemic), my wife has undergone encouraging rehabilitation from several significant health problems since her hospital discharge several months ago - thanks in no small part to Right at Home. In my experience, first-hand over this period, I can confidently recommend this Organisation to those seeking care.
I have been supported by carers from Right at Home for several years, and prior to that they helped care for my wife. I have only had outstanding care and support from every person in the Right at Home team. They have gone beyond my expectations in so many ways. They have kept me safe through the pandemic and been a huge help in keeping me positive and forward looking too. The office team are always there to help and always try to be flexible to last minute changes and requests. The carers are extremely friendly and attentive, punctual and reliable. So the whole team are making a very significant, positive impact on my life. My family and I are all indebted to them.
I cannot rate this care company highly enough in terms of its professionalism, excellent communication and the obvious care and empathy the managers have for all their clients and staff. In terms of the carers themselves, my mother always looks forward to seeing them and is animated and stimulated by their company. They are warm, friendly, totally reliable and vigilant. As a family, we feel blessed to have such wonderful carers looking after our mum.
An oversight on our part, as we meant to write this review when our mother stopped using your service in July 2024. We were very impressed with the quality of care and reliability of the service for almost 2 years enabling our 98-year-old mother to remain in her own home. Staff were invariably positive and sympathetic to her needs and desire to stay in her own home. She looked forward to the daily visits and we had so much more peace of mind knowing they were taking place and any concerns were shared promptly. She has now moved to a local care home because of increasing frailty, but we think that the input of the Right at Home Staff in the preceding months all helped to pave the way for a successful transfer. Many thanks for all you did.
As we approach the second anniversary since we contracted with RAH, we cannot thank everyone enough for their unconditional, professional, and caring approach to my parent's care needs. They have created a culture of kindness and can-do that runs throughout the organisation. Nothing is too much trouble, be that day-to-day or those occasional times when special assistance has been required. Despite their challenges, Mum & Dad are safe and well in their own home and look forward to their daily visit.
Right at Home are a helpful friendly caring group of people from office staff to carers who support my mum 4 days a week. It's also support for me because it gives me a break from the daily routine of care. My mum particularly likes the Right at Home lunches and newsletters.
We have had excellent care provided over the past year by all the staff. They are prepared to turn their skills to any job we have asked to be done. The love and care shown to the client and the family is superb.
Right at Home certainly deserve their rating of outstanding. The carers are professional, punctual and have a devotion to the clients needs. My son adores "his ladies" and loves to show this by giving them cuddles which they all vie for. Best agency ever.
A happy service with a feeling of comfort, safety and friendship.
I cannot fault the care these lovely ladies provide for my Mum. It is not easy caring for a loved one at home when you do not live on the doorstep, they are professional, helpful and very caring. My Mum has improved to no end with the continued support of administering vital medication on a daily basis. The after-hours services are amazing when I had to reach out to them on New Year's Day, for a medical emergency. The carers that visit will always turn a hand to whatever needs doing. It was great that they got Mum out to the lunch club at Christmas, I am hoping this will continue.
We had Right at Home (Mid Hampshire) come in for an hour a day to help my mother after a stay in hospital. It was such a successful experience that we continued the arrangement for four years until my parents moved to another location. Right at Home carers were wonderful and were soon welcomed into the home, despite some initial reluctance from my parents to accept help! They were also always a pleasure to deal with. My family couldn't recommend them strongly enough and will always be grateful for everything they did.
If you need a reliable, caring and considerate care company then look no further. My mother-in-law has been using Right At Home for more than a year now and she’s really grasped the importance of having the carers come in and help with her needs. Getting used to a carer coming in can be difficult but essential and we fully recommend this company. They also involve them with coffee mornings and lunches with music and dancing, even give lifts to and from the event! Huge help to our family.
We have been delighted with Right at Home. From the initial contact & super enthusiastic 1st meeting which exhibited a complete understanding of what was important to us. The flexibility when Mum was admitted to the hospital (importantly only charging for only 48 hours rather than 28 days with other providers) was invaluable at a stressful time. All of the carers are kind, prompt and super diligent. The staff in the office couldn’t be more efficient. Nothing is too much trouble. Highly recommended!
My father was looked after and cared for by a very caring, compassionate and professional group of ladies, and without them, he would have had to go into full-time care much sooner than he has done. Sadly, he was found unresponsive by one of his ladies and ended up in the hospital. On being discharged from the hospital, we were lucky enough to find him a lovely care home, where he is still. We are so pleased that Right At Home was recommended to us.
I am a young user of Right at Home because I need some care help whilst at university because I am sensory impaired. The carers come in to see me at my student accommodation and help with things like cooking, shopping and some personal care. I really love the carers at Right at Home, they make me feel like family and they feel like family to me. Sometimes when I have no lectures for a day they might be the only people I see, so I look forward to seeing them and they are so kind, caring, funny and understanding, and they make me laugh too. They are really good listeners and help me when I am stressed and really supported me when I was anxious about my first exams. I actually miss them when I come home. I also like that some of them are near my age, so they understand me and we can talk about similar things. All the carers are so kind and treat me so well. Thank you to all at Right at Home, you are great! ????
I can’t express my gratitude enough for the ladies at Right at Home. The transfer from another care company was seamless. Their attention to detail was exemplary and the care package for my aunt was perfect. The Manger kept me up to date whenever necessary regularly in her own personal time. I couldn’t have managed without her or her commendable team. My aunt enjoyed having her ‘well paired’ live-in companion. Right at Home treated her as if she was their own. Thought they were all marvellous. She was thoroughly spoilt with the individual attention and she loved that! The happiest 94 yr old lady laughing and enjoying a glass of wine at the local pub and I didn’t even know she liked Chardonnay! She’d be seen being pushed in her wheelchair around the local roads by her devoted companion. Dedication, compassion, professionalism and the most kindest, caring company you could ever have the pleasure of working with. At least my aunt had a zest for life encouraged by the Manager's fantastic team until she passed. A very happy soul.
I cannot recommend the services of Right at Home enough. We have had two occasions where we have required their assistance. Firstly with my dad who suffered from MND and then more recently with my mum as her health deteriorated. We had no hesitation in calling them back for mum. On both occasions, their service has been first class with an excellent feedback process and great communication. They have helped us cope with two very challenging situations and we will be forever grateful for their kindness and professionalism.
Have had a good experience with the Management from the start of the contract - provided good information upfront and also good communication throughout the period, providing confidence of use. More importantly, my mother's experience with the attending staff and the support provided has been good in all aspects, so not only the physical but the social well-being as well.
This review relates to my mother who is being attended to twice a day seven days a week The service is perfect for her needs and also gives her a little company and also keeps an eye on her. The service is faultless.
I find the carers sympathetic to my situation treating me with respect. Some of the carers know what I need which makes the visit go smoothly. Maria Rose in particular is exceptional and I would like to nominate her for Carer of the Month. I have dealt with Grace since the start and find her to be extremely helpful. When I ring the office I nearly always get an answer to my question. All in all I am satisfied with the help I receive and would recommend this agency.
Through their professional care-giving service during these difficult times (the pandemic), my wife has undergone encouraging rehabilitation from several significant health problems since her hospital discharge several months ago - thanks in no small part to Right at Home. In my experience, first-hand over this period, I can confidently recommend this Organisation to those seeking care.
I have been supported by carers from Right at Home for several years, and prior to that they helped care for my wife. I have only had outstanding care and support from every person in the Right at Home team. They have gone beyond my expectations in so many ways. They have kept me safe through the pandemic and been a huge help in keeping me positive and forward looking too. The office team are always there to help and always try to be flexible to last minute changes and requests. The carers are extremely friendly and attentive, punctual and reliable. So the whole team are making a very significant, positive impact on my life. My family and I are all indebted to them.