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18A Bidwell Road, Rackheath, Norwich, NR13 6PT
View Full Details of NR CareLatest Reviews for NR Care
07 February 2025
A particular staff member stayed for 24 emergency care with my father, my father's mood was uplifted by him and he really put my father at ease in these difficult times. I am happy to endorse this staff member from NR Care as a great guy.
13 March 2023
After extensive research and taking into account the relevance for our needs, we selected NR Care for the palliative care for our mother. The management team were first class throughout, making a point of making a full assessment during their initial visit and making impromptu visits to my mother and calling me as next of kin. Throughout the care staff however ranged from excellent (sensitive, kind and understanding) to indifferent (not respecting my mother's needs or home particularly well) If it wasn't for this one 'bad apple' I would have rated NR Care as excellent. The management team made sure they were at my mother's bedside while she passed away - amazing!
17 January 2023
The carers we have now all display the most important quality needed-they care- conscientiously and genuinely. And on the few occasions when this has not appeared to be the case and the necessary rapport has not existed, appropriate action has been taken. The importance of following rules and procedures and keeping good records is recognised but in a sensible and non-bureaucratic way. A similar positive attitude is taken towards training. The success so far of NR Care in providing a full complement of good carers at a time when supply is so problematic is the result of and a tribute to their good management and forward planning.
17 January 2023
Waking nights were excellent giving me much-needed quality sleep. Everyone arrived on time and looked after mum very well. If mum had not gone into a care home in December I would still be using NR care. Whenever I rang to change anything or ask for more help they went out of their way to try to sort it promptly.
09 December 2022
Following a stroke and time in a rehabilitation hospital, I researched carers for my father to continue living at home. From the beginning, I found NR office and admin efficient, human and easily available. The carers are friendly, personal, on time and trustworthy. As his care need changed, so the carers adapted. Helping my father to be as independent as possible, while keeping his dignity has been the most important thing, and NR Care has achieved this. Grateful and appreciative. I would recommend them to anyone. Thank you.
26 April 2022
The whole operation was excellent from the start to the sad end.
20 April 2022
The carers understand my wife's condition and her needs. They are very attentive.
03 March 2022
NR Care's live-in carer provides respectful pro-active support to the client and supporting family. Nothing is too much trouble. Our main concern is that the carer has to be encouraged to take reasonable breaks for their own good. Our experience of the support we are getting is excellent.
Latest Reviews for NR Care
07 February 2025
A particular staff member stayed for 24 emergency care with my father, my father's mood was uplifted by him and he really put my father at ease in these difficult times. I am happy to endorse this staff member from NR Care as a great guy.
13 March 2023
After extensive research and taking into account the relevance for our needs, we selected NR Care for the palliative care for our mother. The management team were first class throughout, making a point of making a full assessment during their initial visit and making impromptu visits to my mother and calling me as next of kin. Throughout the care staff however ranged from excellent (sensitive, kind and understanding) to indifferent (not respecting my mother's needs or home particularly well) If it wasn't for this one 'bad apple' I would have rated NR Care as excellent. The management team made sure they were at my mother's bedside while she passed away - amazing!
17 January 2023
The carers we have now all display the most important quality needed-they care- conscientiously and genuinely. And on the few occasions when this has not appeared to be the case and the necessary rapport has not existed, appropriate action has been taken. The importance of following rules and procedures and keeping good records is recognised but in a sensible and non-bureaucratic way. A similar positive attitude is taken towards training. The success so far of NR Care in providing a full complement of good carers at a time when supply is so problematic is the result of and a tribute to their good management and forward planning.
17 January 2023
Waking nights were excellent giving me much-needed quality sleep. Everyone arrived on time and looked after mum very well. If mum had not gone into a care home in December I would still be using NR care. Whenever I rang to change anything or ask for more help they went out of their way to try to sort it promptly.
09 December 2022
Following a stroke and time in a rehabilitation hospital, I researched carers for my father to continue living at home. From the beginning, I found NR office and admin efficient, human and easily available. The carers are friendly, personal, on time and trustworthy. As his care need changed, so the carers adapted. Helping my father to be as independent as possible, while keeping his dignity has been the most important thing, and NR Care has achieved this. Grateful and appreciative. I would recommend them to anyone. Thank you.
26 April 2022
The whole operation was excellent from the start to the sad end.
20 April 2022
The carers understand my wife's condition and her needs. They are very attentive.
03 March 2022
NR Care's live-in carer provides respectful pro-active support to the client and supporting family. Nothing is too much trouble. Our main concern is that the carer has to be encouraged to take reasonable breaks for their own good. Our experience of the support we are getting is excellent.