Submit a Review for Heritage Healthcare (Cardiff)
18 Cardiff Road, Taffs Well, Cardiff, CF15 7RE
View Full Details of Heritage Healthcare (Cardiff)Latest Reviews for Heritage Healthcare (Cardiff)
21 March 2025
Heritage healthcare Cardiff have been our lifeline in helping to look after our mum they go above and beyond and exceed expectations in the care and support they provide. The manager is always on hand whenever we need her and the team always do more than required
12 April 2024
Heritage Healthcare provides regular daily care for my Aunt. I feel the carers have personally invested in my Aunt’s care and have taken time to get to know her as an individual. I have found them to be friendly and responsive, and in turn, they have worked with me to develop a plan of action to support my Aunt, who has early-onset dementia. They have administered my Aunt’s prescriptions in a timely manner, and have collected prescriptions at short notice, and taken my Aunt to appointments. They are also beginning to support my Aunt with meals, cleaning, and laundry. I had also struggled with the authorities for the last six months to remove redundant healthcare equipment from my Aunt’s home. However, once I had discussed this with the manager, it only took a matter of a few weeks to resolve. Heritage Healthcare has been patient and sensitive to my Aunt’s needs and I am confident with their ongoing support, my Aunt can continue to live at her home as independently as possible.
11 April 2024
Nan has been with you for some time now. I must say her care is excellent. It's never easy to ask others to care for a loved one, but the team are amazing with Nan. They are so friendly and warm, and are extremely professional. The care and dedication is second to none. We have an excellent rapport, they keep us updated if we are unable to attend for any reason, which makes things so much easier.
10 April 2024
My mum has been looked after by Heritage Healthcare for over two years now and I am absolutely delighted with the care they give her. Everyone treats her with dignity and respect, they attend to all her needs in a friendly caring manner and any queries I have are always quickly dealt with by the manager. Mum looks forward to seeing her carers each day and having a good chat with them. I feel like Heritage is a family that we are part of. We were very lucky to find them at a time when Mum started to lose some of her independence.
10 April 2024
Heritage Healthcare (Cardiff) looked after Mum for approximately 8+ years until at the age of 99, Mum was no longer able to live alone independently. The professional care given to Mum by the care manager & her devoted team of carers way exceeded our expectations in every aspect. It was a great comfort to my sister & me knowing that we had entrusted Mum into their care & that Mum was in very safe hands, especially with us being inexperienced as to Mum's requirements with frailty & her dementia. We will be forever grateful to them as they gave us such valuable advice & guidance from the team that cared for Mum. We have no hesitation in recommending their services.
05 April 2024
I have been very pleased with the care and understanding I have received and a very grateful. All the carers are friendly, kind and helpful and I have got to know them all. If they are ever going to be late (rarely) I receive a phone call and have never been left out. The office is very well managed and I have had extra kindness on my birthday and Christmas and they support good causes. I would recommend them to anyone.
08 March 2023
Heritage Healthcare (Cardiff) go above and beyond in the care that they give our mother. As a family, we have peace of mind knowing that all the carers that attend will do their utmost for Mum. They are caring and treat her with respect, and her dignity is paramount to them. It allows us as a family to be able to visit Mum at a time that is convenient to us, as we are not tied to giving her her medication at a specific time as they take care of all of that. It's the little things that show how good they are and do as much for Mum, which in turn, helps us as a family too, like taking the refuse out for us and placing Mum's nightclothes ready for the nighttime carer. We trust Heritage with our precious commodity, which is Mum, and one carer, in particular, is actually like a third daughter. Mum is very comfortable with them all but has a very special bond with this particular carer, and it's lovely to see. We, as a family, are forever singing their praises and often recommend their services.
03 February 2023
Due to Parkinson's Disease on top of an existing learning disability, my brother has become increasingly incapacitated and now relies completely on Heritage Healthcare Cardiff, which has looked after him wonderfully for several years. The care is friendly, personal and respectful. The carers understand my brother's little quirks and eccentricities and know how to work with him when he is uncooperative or recalcitrant. They have a laugh and raise his spirits, and seem genuinely fond of him. We do not live nearby and he insists on living independently in his own home, which is only possible because of the full-on care package and the excellent line of communication Heritage maintains with us. Despite the distance they make us feel as though we are part of the team managing his needs, solving problems and supporting my brother's wishes.
03 February 2023
My mum had dementia and Heritage Healthcare looked after her during this time. These people really are angels nothing was too much trouble for them. The love and care they showed my mum was second to none and I recommend them every opportunity I can. Sadly we lost my mum in July but I still pop into Heritage just to say hello as they hold a special place in my heart.
03 February 2023
Heritage Healthcare are an excellent company. They have looked after my disabled, housebound father for several years. The carers do everything from making his meals and attending to his hygiene needs to supervising him taking his medication as he has poor eyesight and tends to drop his tablets. The carers are friendly, and always have time for a chat. They ensure he is comfortable and safe before leaving the house. The communication from carers and management is excellent, letting me know if they have any issues or concerns. They also communicate with my father's GP, district nurses and social worker. I would definitely recommend Heritage Healthcare.
03 February 2023
My Mum was looked after by the Heritage Healthcare Cardiff team. The manager and her team were incredible and the care and attention they gave to Mum before she sadly passed away with a terminal illness went well and above what we could ever have hoped for. The professionalism, the care itself, the support and the help with various agencies during Mum's illness were second to none and I hold this company in high regard - and living over a thousand miles and two flights away I have a lot to thank them for. Thank you.
08 April 2022
Heritage Healthcare genuinely are an amazing company. As a disabled person with many health issues they didn't only give me physical support, they provided me with moral and spiritual support. The staff is beyond incredible, they are really nice. I definitely recommend using their services.
31 March 2022
My mother has been with Heritage Healthcare Cardiff for a number of years. The team supported Mum when she came out of hospital and this allowed her to continue living independently in her own home. I feel the care team are like extended family and they provide the extra professional care that I cannot give my Mum. I am reassured morning and evening that Mum has been cared for and is safe. I would highly recommend Heritage Healthcare in Cardiff.
31 March 2022
The staff at Heritage Healthcare Cardiff are so caring towards my mum and I always feel that they look out for her so much. I am very grateful to them for keeping an eye on mum. Mum trusts them and to have that peace of mind that the healthcare staff give my mum the time to make sure she is okay is a great comfort to myself and the family. When I am not with Mum I know she is being well cared for. Thank you to everyone that visits Mum.
31 March 2022
Provide an excellent service of care for my mother. Nothing is ever too much trouble. Both me and my sister are really pleased with the care provided. Would highly recommend Heritage Healthcare (Cardiff).
31 March 2022
Heritage Healthcare are really great. The team there have been looking after my mother for a number of years. They are very kind to her and always take the time to have a chat. As she has dementia, my husband and I are very reliant on the service they provide, especially when we are away from home. They are very flexible with arrangements and always try to accommodate any changes or increases in the care requested. I highly recommend them.
29 March 2021
Very happy with the service, everybody is excellent in every matter. Would highly recommend. Very helpful in every way, even with other concerns. Best thing I have done with my condition. Carers are very helpful in sorting me out. Thank you very much.
23 March 2021
Extremely happy with the level of care provided by this company and would recommend to anybody.
23 March 2021
The carers are very kind and supportive. They are true professionals. They are wonderful company for us. We enjoy getting up in the mornings now. They make our days better now. I can't thank them enough.
12 March 2021
I have found all staff and management who care for my mother-in-law excellent. They are very reliable and caring, attention to detail. I would recommend them to anyone.
Latest Reviews for Heritage Healthcare (Cardiff)
21 March 2025
Heritage healthcare Cardiff have been our lifeline in helping to look after our mum they go above and beyond and exceed expectations in the care and support they provide. The manager is always on hand whenever we need her and the team always do more than required
12 April 2024
Heritage Healthcare provides regular daily care for my Aunt. I feel the carers have personally invested in my Aunt’s care and have taken time to get to know her as an individual. I have found them to be friendly and responsive, and in turn, they have worked with me to develop a plan of action to support my Aunt, who has early-onset dementia. They have administered my Aunt’s prescriptions in a timely manner, and have collected prescriptions at short notice, and taken my Aunt to appointments. They are also beginning to support my Aunt with meals, cleaning, and laundry. I had also struggled with the authorities for the last six months to remove redundant healthcare equipment from my Aunt’s home. However, once I had discussed this with the manager, it only took a matter of a few weeks to resolve. Heritage Healthcare has been patient and sensitive to my Aunt’s needs and I am confident with their ongoing support, my Aunt can continue to live at her home as independently as possible.
11 April 2024
Nan has been with you for some time now. I must say her care is excellent. It's never easy to ask others to care for a loved one, but the team are amazing with Nan. They are so friendly and warm, and are extremely professional. The care and dedication is second to none. We have an excellent rapport, they keep us updated if we are unable to attend for any reason, which makes things so much easier.
10 April 2024
My mum has been looked after by Heritage Healthcare for over two years now and I am absolutely delighted with the care they give her. Everyone treats her with dignity and respect, they attend to all her needs in a friendly caring manner and any queries I have are always quickly dealt with by the manager. Mum looks forward to seeing her carers each day and having a good chat with them. I feel like Heritage is a family that we are part of. We were very lucky to find them at a time when Mum started to lose some of her independence.
10 April 2024
Heritage Healthcare (Cardiff) looked after Mum for approximately 8+ years until at the age of 99, Mum was no longer able to live alone independently. The professional care given to Mum by the care manager & her devoted team of carers way exceeded our expectations in every aspect. It was a great comfort to my sister & me knowing that we had entrusted Mum into their care & that Mum was in very safe hands, especially with us being inexperienced as to Mum's requirements with frailty & her dementia. We will be forever grateful to them as they gave us such valuable advice & guidance from the team that cared for Mum. We have no hesitation in recommending their services.
05 April 2024
I have been very pleased with the care and understanding I have received and a very grateful. All the carers are friendly, kind and helpful and I have got to know them all. If they are ever going to be late (rarely) I receive a phone call and have never been left out. The office is very well managed and I have had extra kindness on my birthday and Christmas and they support good causes. I would recommend them to anyone.
08 March 2023
Heritage Healthcare (Cardiff) go above and beyond in the care that they give our mother. As a family, we have peace of mind knowing that all the carers that attend will do their utmost for Mum. They are caring and treat her with respect, and her dignity is paramount to them. It allows us as a family to be able to visit Mum at a time that is convenient to us, as we are not tied to giving her her medication at a specific time as they take care of all of that. It's the little things that show how good they are and do as much for Mum, which in turn, helps us as a family too, like taking the refuse out for us and placing Mum's nightclothes ready for the nighttime carer. We trust Heritage with our precious commodity, which is Mum, and one carer, in particular, is actually like a third daughter. Mum is very comfortable with them all but has a very special bond with this particular carer, and it's lovely to see. We, as a family, are forever singing their praises and often recommend their services.
03 February 2023
Due to Parkinson's Disease on top of an existing learning disability, my brother has become increasingly incapacitated and now relies completely on Heritage Healthcare Cardiff, which has looked after him wonderfully for several years. The care is friendly, personal and respectful. The carers understand my brother's little quirks and eccentricities and know how to work with him when he is uncooperative or recalcitrant. They have a laugh and raise his spirits, and seem genuinely fond of him. We do not live nearby and he insists on living independently in his own home, which is only possible because of the full-on care package and the excellent line of communication Heritage maintains with us. Despite the distance they make us feel as though we are part of the team managing his needs, solving problems and supporting my brother's wishes.
03 February 2023
My mum had dementia and Heritage Healthcare looked after her during this time. These people really are angels nothing was too much trouble for them. The love and care they showed my mum was second to none and I recommend them every opportunity I can. Sadly we lost my mum in July but I still pop into Heritage just to say hello as they hold a special place in my heart.
03 February 2023
Heritage Healthcare are an excellent company. They have looked after my disabled, housebound father for several years. The carers do everything from making his meals and attending to his hygiene needs to supervising him taking his medication as he has poor eyesight and tends to drop his tablets. The carers are friendly, and always have time for a chat. They ensure he is comfortable and safe before leaving the house. The communication from carers and management is excellent, letting me know if they have any issues or concerns. They also communicate with my father's GP, district nurses and social worker. I would definitely recommend Heritage Healthcare.
03 February 2023
My Mum was looked after by the Heritage Healthcare Cardiff team. The manager and her team were incredible and the care and attention they gave to Mum before she sadly passed away with a terminal illness went well and above what we could ever have hoped for. The professionalism, the care itself, the support and the help with various agencies during Mum's illness were second to none and I hold this company in high regard - and living over a thousand miles and two flights away I have a lot to thank them for. Thank you.
08 April 2022
Heritage Healthcare genuinely are an amazing company. As a disabled person with many health issues they didn't only give me physical support, they provided me with moral and spiritual support. The staff is beyond incredible, they are really nice. I definitely recommend using their services.
31 March 2022
My mother has been with Heritage Healthcare Cardiff for a number of years. The team supported Mum when she came out of hospital and this allowed her to continue living independently in her own home. I feel the care team are like extended family and they provide the extra professional care that I cannot give my Mum. I am reassured morning and evening that Mum has been cared for and is safe. I would highly recommend Heritage Healthcare in Cardiff.
31 March 2022
The staff at Heritage Healthcare Cardiff are so caring towards my mum and I always feel that they look out for her so much. I am very grateful to them for keeping an eye on mum. Mum trusts them and to have that peace of mind that the healthcare staff give my mum the time to make sure she is okay is a great comfort to myself and the family. When I am not with Mum I know she is being well cared for. Thank you to everyone that visits Mum.
31 March 2022
Provide an excellent service of care for my mother. Nothing is ever too much trouble. Both me and my sister are really pleased with the care provided. Would highly recommend Heritage Healthcare (Cardiff).
31 March 2022
Heritage Healthcare are really great. The team there have been looking after my mother for a number of years. They are very kind to her and always take the time to have a chat. As she has dementia, my husband and I are very reliant on the service they provide, especially when we are away from home. They are very flexible with arrangements and always try to accommodate any changes or increases in the care requested. I highly recommend them.
29 March 2021
Very happy with the service, everybody is excellent in every matter. Would highly recommend. Very helpful in every way, even with other concerns. Best thing I have done with my condition. Carers are very helpful in sorting me out. Thank you very much.
23 March 2021
Extremely happy with the level of care provided by this company and would recommend to anybody.
23 March 2021
The carers are very kind and supportive. They are true professionals. They are wonderful company for us. We enjoy getting up in the mornings now. They make our days better now. I can't thank them enough.
12 March 2021
I have found all staff and management who care for my mother-in-law excellent. They are very reliable and caring, attention to detail. I would recommend them to anyone.