Submit a Review for Riverside Home Care Ltd
5 Old Anglo House, Mitton Street, Stourport-on-Severn, DY13 9AW
View Full Details of Riverside Home Care LtdLatest Reviews for Riverside Home Care Ltd
12 December 2024
My mum-in-law gets excellent care and ongoing support from carers. The management team is also excellent at dealing with any issues and getting extra support needed. For quite a few months now there have been a lot of challenges - still on going - but the whole care team and management have been so supportive and helpful to Mum and the family unit. I honestly don't know what we would do without them on board.
18 October 2024
I really don't know what I or my mother would do without the team. They are always helpful, never without a smile. They are the best ever, thank you.
14 October 2024
One word is all that is needed: Outstanding!
07 October 2024
The Riverside Home Care company has been first-class in every respect. No problems whatsoever. Very friendly and helpful.
20 August 2024
The carers are always helpful and happy. Whenever we've needed extra carers, they always cater for us at short notice. The management are always very helpful and answer the phone promptly.
14 August 2024
Excellent.
09 August 2024
The carers are so lovely with Mum and have formed a special bond. I can trust them 100% with Mum if I'm not at home.
09 August 2024
I have received care for a number of years from three different providers, each have been better than the previous provider. I am currently happy with my present provider and am not contemplating any further changes. The carers who some are efficient and professional and are rarely late. When they are late, there is normally a good reason.
04 October 2023
Riverside attend to my aunt 4 times a day, which enables her to remain at home which is her wish. The staff have always shown respect and integrity when caring for her and utmost patience at the most challenging times. They recognise when my aunt is unwell or in need of additional personal care as well as ensuring any safety concerns, i.e. fraudulent phone calls, and uninvited visitors, are reported in a timely manner.
18 September 2023
Good carers in general. No complaints.
03 November 2022
I must give grateful thanks to Riverside for their helpful, flexible and understanding support given to my parents. All carers were professional in their caring, punctual and kind. I was especially impressed with the consistency of staffing in these challenging times and their ability to respond quickly to changing needs. Communication was good. Not cheap but high quality and responsive service
29 November 2021
Always prompt and professional, and go out of their way to help in any way they can, and always make my mom's care a good one. Would be lost without them. Can call them any time for help or advice. Everything is done to a very high standard.
05 June 2021
Riverside have always been helpful, efficient, knowledgeable, thoughtful and attentive. They are a large enough company to have good resources and expertise but a small enough company to have the personal touch. They are flexible to needs and are understandable. They cared for my father in his last days and we had no hesitation in then asking them to care for my mother when she became in need and used them up to the point she went into a care home. I would recommend them to anybody, without hesitation.
Latest Reviews for Riverside Home Care Ltd
12 December 2024
My mum-in-law gets excellent care and ongoing support from carers. The management team is also excellent at dealing with any issues and getting extra support needed. For quite a few months now there have been a lot of challenges - still on going - but the whole care team and management have been so supportive and helpful to Mum and the family unit. I honestly don't know what we would do without them on board.
18 October 2024
I really don't know what I or my mother would do without the team. They are always helpful, never without a smile. They are the best ever, thank you.
14 October 2024
One word is all that is needed: Outstanding!
07 October 2024
The Riverside Home Care company has been first-class in every respect. No problems whatsoever. Very friendly and helpful.
20 August 2024
The carers are always helpful and happy. Whenever we've needed extra carers, they always cater for us at short notice. The management are always very helpful and answer the phone promptly.
14 August 2024
Excellent.
09 August 2024
The carers are so lovely with Mum and have formed a special bond. I can trust them 100% with Mum if I'm not at home.
09 August 2024
I have received care for a number of years from three different providers, each have been better than the previous provider. I am currently happy with my present provider and am not contemplating any further changes. The carers who some are efficient and professional and are rarely late. When they are late, there is normally a good reason.
04 October 2023
Riverside attend to my aunt 4 times a day, which enables her to remain at home which is her wish. The staff have always shown respect and integrity when caring for her and utmost patience at the most challenging times. They recognise when my aunt is unwell or in need of additional personal care as well as ensuring any safety concerns, i.e. fraudulent phone calls, and uninvited visitors, are reported in a timely manner.
18 September 2023
Good carers in general. No complaints.
03 November 2022
I must give grateful thanks to Riverside for their helpful, flexible and understanding support given to my parents. All carers were professional in their caring, punctual and kind. I was especially impressed with the consistency of staffing in these challenging times and their ability to respond quickly to changing needs. Communication was good. Not cheap but high quality and responsive service
29 November 2021
Always prompt and professional, and go out of their way to help in any way they can, and always make my mom's care a good one. Would be lost without them. Can call them any time for help or advice. Everything is done to a very high standard.
05 June 2021
Riverside have always been helpful, efficient, knowledgeable, thoughtful and attentive. They are a large enough company to have good resources and expertise but a small enough company to have the personal touch. They are flexible to needs and are understandable. They cared for my father in his last days and we had no hesitation in then asking them to care for my mother when she became in need and used them up to the point she went into a care home. I would recommend them to anybody, without hesitation.