Submit a Review for Right at Home (Brentwood, Billericay & Rayleigh)
Suite 3 & 7, Churchill House, Horndon Industrial Park, Station Road, Brentwood, CM13 3XL
View Full Details of Right at Home (Brentwood, Billericay & Rayleigh)Latest Reviews for Right at Home (Brentwood, Billericay & Rayleigh)
17 April 2025
I have found all the carers to be very caring, friendly, reliable and helpful and very obliging. I am always treated with dignity. Nothing is too much trouble. The office team are very understanding, caring and will arrange carer whenever possible. Nothing is too much trouble. One thing is the reliability of the service. I could not ask for a better company.
04 April 2025
I have used R at H for mums care approx 9 years and care has been increased to suit mums needs over that time. All my dealings with R at H have been totally positive and the care mum receives is consistently good. Carers are all friendly and treat mum with dignity and care. Nothing is too much trouble. The office staff are also very helpful.
31 March 2025
Right at home are an amazing care company. Having swapped carers, the difference was apparent on the first day. The carers, "care" and do what's right for the client (my mum) they all use common sense and care for my mum as I would, which makes me feel confident with her in their hands. Amazing!
24 March 2025
I would highly recommend the whole team at 'right at home'. Their care and communication is excellent. It puts the family’s minds at rest that mum is so well looked after. They have become a brilliant part of the team caring for Mum so she can remain in her own home. Mum's support network is family and right at home.
05 February 2025
We have been extremely pleased with the care received for my step father. All the staff were professional, trustworthy, punctual and friendly. We have had a lot of changes to care schedules over the months and these were handled promptly and obligingly by the office staff. Communication between family and caregivers/office staff was very good and the ability to use an app to view details of each visit was invaluable. We felt that Right at Home was an extension of family and that they often went above and beyond for clients and families. We noted that each caregiver made a real effort to get to know my stepfather and alter food choices and activities to suit his needs together with maintaining his dignity. The carers gave support, advice, and suggestions which were much appreciated by friends and family. The level of care, support, and friendship were exceptional and we honestly don't know how we would have coped without them.
31 May 2024
I chose Right at Home after researching online and reading their reviews. I can honestly say I could not have chosen a better care provider. My mother has found all of the carers to be friendly and helpful and enjoys their visits from my side. It feels like I'm talking to family when I phone the office and nothing is too much trouble. It's beyond reassuring to have them.
31 May 2024
Right at Home are truly care at home. The carers are excellent, careful and mindful of my dignity and respect. These are bucked by office staff who are always pleasant and cheerful and ready to help if they can. The above are led by a management who are supportive of their staff and always interested in how their clients are being cared for.
31 May 2024
Right at Home is a good company. I was resistant to having anyone coming at first. But all of the carers have been lovely and friendly. I enjoy their company. They have been really helpful in supporting me with my hospital appointments too. I cannot rate them highly enough.
31 May 2024
We have only just started using the services of Right at Home after using another care company. We found the level of care provided by the previous care company to be so awful we thought the only thing that we could do to keep Dad safe and happy was to think about residential care. The care he has had has been so much better than before and has totally changed our views on his future. They genuinely care for him, talk to him and look after him. It doesn’t seem to be just a job that needs to be fine for any of the carers we have met. They all go above and beyond for him and us as a family.
31 May 2024
Right at Home provides caring and responsive support for my mother. They have worked well with the family to adapt the care plan as requirements have changed. All of the carers who visit are friendly and responsive to my mother's needs. Notes on attendance are detailed and informative. It is clear that each carer reads the notes from the previous visits. The carers work well with the family and other visitors such as the District Nurse. The administrative support is exemplary and very responsive to changes in arrangements. Communication by email or telephone is good. A pleasant company to work with.
28 May 2024
Right at Home has cared for my mother-in-law for five years. THeir carers are professional, respectful, resourceful and efficient. Their professional manner shows in their attention to detail. Carers raise concerns effectively to the admin team who contact the family immediately. The care given is consistent. Timekeeping is good and communication excellent. The company has an app which families have access to; schedule of care is useful and the carers' notes are available after every visit. Right at Home is run well; the office staff can be contacted by phone or email and requests from families are always accommodated. There is an out-of-hours service which we have used. Information is shared promptly with the day time staff. This is an excellent provider which we can trust and feel that our relative is safe in their care.
28 May 2024
I have used Right at Home for eight years and I am totally happy with them. The care is excellent. I feel confident with my carers and they make me feel safe and my dignity is held up high.
22 May 2024
I had received a good opinion of Right at Home which led me to ask if I could be taken on for care. I was absolutely delighted with 'Yes' and I have had first-class care and service ever since.
23 April 2024
I'm happy with the care provided. Carers are always kind and patient as I can't always get words out. I look forward to them coming and helping me every day.
07 June 2023
I was recommended Right at Home care service and was immediately impressed by the care manager and her caring approach. All of Mum's carers are friendly, capable, caring, punctual, polite and respectful of Mum's needs and personal likes/dislikes. Everything has been great - easy to communicate with the office - things dealt with promptly. Very happy.
24 May 2023
We are completely satisfied with the care provisions. All of the carers are really professional, helpful and friendly. They always inform us of any issues in a timely manner and they all seem really to enjoy their work. I would have no hesitation in recommending Right at Home to anyone else.
24 May 2023
I have been a client of Right at Home for some time now. I most certainly would recommend the company to anyone requiring help. I find every one of carers have such empathy. I trust them completely.
24 May 2023
My husband is very pleased with the services he has received. He's been treated with dignity, friendship and trust. All the carers we've had have been reliable and very caring.
19 May 2023
My mother has benefitted from the excellent care provided by the carers for the past four years. We have greatly appreciated the communication with the office and the support and help provided by the office and carers throughout. The carers use their knowledge of my mother to cater kindly and effectively to her various needs and preferences. We feel we have all received excellent service and care.
31 March 2022
Care and carers are exceptional would recommend to everyone.
Latest Reviews for Right at Home (Brentwood, Billericay & Rayleigh)
17 April 2025
I have found all the carers to be very caring, friendly, reliable and helpful and very obliging. I am always treated with dignity. Nothing is too much trouble. The office team are very understanding, caring and will arrange carer whenever possible. Nothing is too much trouble. One thing is the reliability of the service. I could not ask for a better company.
04 April 2025
I have used R at H for mums care approx 9 years and care has been increased to suit mums needs over that time. All my dealings with R at H have been totally positive and the care mum receives is consistently good. Carers are all friendly and treat mum with dignity and care. Nothing is too much trouble. The office staff are also very helpful.
31 March 2025
Right at home are an amazing care company. Having swapped carers, the difference was apparent on the first day. The carers, "care" and do what's right for the client (my mum) they all use common sense and care for my mum as I would, which makes me feel confident with her in their hands. Amazing!
24 March 2025
I would highly recommend the whole team at 'right at home'. Their care and communication is excellent. It puts the family’s minds at rest that mum is so well looked after. They have become a brilliant part of the team caring for Mum so she can remain in her own home. Mum's support network is family and right at home.
05 February 2025
We have been extremely pleased with the care received for my step father. All the staff were professional, trustworthy, punctual and friendly. We have had a lot of changes to care schedules over the months and these were handled promptly and obligingly by the office staff. Communication between family and caregivers/office staff was very good and the ability to use an app to view details of each visit was invaluable. We felt that Right at Home was an extension of family and that they often went above and beyond for clients and families. We noted that each caregiver made a real effort to get to know my stepfather and alter food choices and activities to suit his needs together with maintaining his dignity. The carers gave support, advice, and suggestions which were much appreciated by friends and family. The level of care, support, and friendship were exceptional and we honestly don't know how we would have coped without them.
31 May 2024
I chose Right at Home after researching online and reading their reviews. I can honestly say I could not have chosen a better care provider. My mother has found all of the carers to be friendly and helpful and enjoys their visits from my side. It feels like I'm talking to family when I phone the office and nothing is too much trouble. It's beyond reassuring to have them.
31 May 2024
Right at Home are truly care at home. The carers are excellent, careful and mindful of my dignity and respect. These are bucked by office staff who are always pleasant and cheerful and ready to help if they can. The above are led by a management who are supportive of their staff and always interested in how their clients are being cared for.
31 May 2024
Right at Home is a good company. I was resistant to having anyone coming at first. But all of the carers have been lovely and friendly. I enjoy their company. They have been really helpful in supporting me with my hospital appointments too. I cannot rate them highly enough.
31 May 2024
We have only just started using the services of Right at Home after using another care company. We found the level of care provided by the previous care company to be so awful we thought the only thing that we could do to keep Dad safe and happy was to think about residential care. The care he has had has been so much better than before and has totally changed our views on his future. They genuinely care for him, talk to him and look after him. It doesn’t seem to be just a job that needs to be fine for any of the carers we have met. They all go above and beyond for him and us as a family.
31 May 2024
Right at Home provides caring and responsive support for my mother. They have worked well with the family to adapt the care plan as requirements have changed. All of the carers who visit are friendly and responsive to my mother's needs. Notes on attendance are detailed and informative. It is clear that each carer reads the notes from the previous visits. The carers work well with the family and other visitors such as the District Nurse. The administrative support is exemplary and very responsive to changes in arrangements. Communication by email or telephone is good. A pleasant company to work with.
28 May 2024
Right at Home has cared for my mother-in-law for five years. THeir carers are professional, respectful, resourceful and efficient. Their professional manner shows in their attention to detail. Carers raise concerns effectively to the admin team who contact the family immediately. The care given is consistent. Timekeeping is good and communication excellent. The company has an app which families have access to; schedule of care is useful and the carers' notes are available after every visit. Right at Home is run well; the office staff can be contacted by phone or email and requests from families are always accommodated. There is an out-of-hours service which we have used. Information is shared promptly with the day time staff. This is an excellent provider which we can trust and feel that our relative is safe in their care.
28 May 2024
I have used Right at Home for eight years and I am totally happy with them. The care is excellent. I feel confident with my carers and they make me feel safe and my dignity is held up high.
22 May 2024
I had received a good opinion of Right at Home which led me to ask if I could be taken on for care. I was absolutely delighted with 'Yes' and I have had first-class care and service ever since.
23 April 2024
I'm happy with the care provided. Carers are always kind and patient as I can't always get words out. I look forward to them coming and helping me every day.
07 June 2023
I was recommended Right at Home care service and was immediately impressed by the care manager and her caring approach. All of Mum's carers are friendly, capable, caring, punctual, polite and respectful of Mum's needs and personal likes/dislikes. Everything has been great - easy to communicate with the office - things dealt with promptly. Very happy.
24 May 2023
We are completely satisfied with the care provisions. All of the carers are really professional, helpful and friendly. They always inform us of any issues in a timely manner and they all seem really to enjoy their work. I would have no hesitation in recommending Right at Home to anyone else.
24 May 2023
I have been a client of Right at Home for some time now. I most certainly would recommend the company to anyone requiring help. I find every one of carers have such empathy. I trust them completely.
24 May 2023
My husband is very pleased with the services he has received. He's been treated with dignity, friendship and trust. All the carers we've had have been reliable and very caring.
19 May 2023
My mother has benefitted from the excellent care provided by the carers for the past four years. We have greatly appreciated the communication with the office and the support and help provided by the office and carers throughout. The carers use their knowledge of my mother to cater kindly and effectively to her various needs and preferences. We feel we have all received excellent service and care.
31 March 2022
Care and carers are exceptional would recommend to everyone.