Submit a Review for Prompt Healthcare Staffing
Unit 42, Cornwallis House, Howard Chase, Basildon, SS14 3BB
View Full Details of Prompt Healthcare StaffingLatest Reviews for Prompt Healthcare Staffing
17 March 2025
Prompt providers very good care to my mother. All the staff are great and deliver an outstanding service.
07 March 2025
I have nothing but praise for the standard of care my Mum has received from her carers over the passed 2 and a half years. The professional standard of care provided has been fantastic, especially when Mum was released from Hospital where she had been neglected in basic hygiene which resulted in terrible sore's. Mum's words are "my girls are not just carers but are my friends" I think that say's it all.
05 March 2025
All the staff really care when dealing with my father and we have had no problems or concerns at all. They always make him feel comfortable and nothing is too much trouble. He really looks forward to their visits.
03 March 2025
I am very Happy with the care my Father receives from the Carers at Prompt. He is especially grateful for one member of staff in particular an amazing caring and honest man! He would have him full time if he could. I would recommend this provider to anyone.
12 February 2025
Prompt provide care for all my personal hygiene, meals, housekeeping needs and access to the community. In my 7yrs+ with them, I can confirm the care staff are all lovely, friendly, empathetic and knowledgeable women. I quickly felt like I had good friends coming to attend my needs, rather than paid care staff, as Prompt Healthcare carers are genuinely decent people, who're interested in the wellbeing of their clients, form wonderful interpersonal connections and take pride in their work. I've always felt safe and comfortable with them, I can depend on them through my good days and bad. My regular carers swiftly learned to recognise signs of flare-ups, or a migraine starting and do everything possible to support me without exacerbating it. When I've had emergencies, the office and care staff acted on my behalf, going above and beyond, to ensure my well-being and safety. They're even wonderful with my elderly cat! Prompt Healthcare Staffing is the very best care company I've experienced!
07 February 2025
Over the festive holidays Prompt Healthcare were attentive to my brother who has been in their care for some time now. Where I've recently moved to Manchester it hasn't been easy for me to be there, especially on this occasion. The carers were kind and had made him Christmas Dinner. They even went as far as to setup a FaceTime call as he isn't the greatest with technology. Really appreciate the effort that everyone at Prompt put in during this period. Thanks again!
06 February 2025
I love coming to office, meeting new people. They understand me, they are nice to me, they understand my needs the carers are really nice to me. They know when tell me they are coming round. When I get a new carer, the office tells the carer my likes and dislikes and so they know how to relate with me. They support me to be independent as they know I like doing my own stuff.
27 December 2024
All carers genuinely care for my friend. They are incredibly patient - he has Parkinsons Dementia and other health issues and is prone to the use of bad language., and moods, which they look to get him to move on from. They're cheerful, and bearing in mind what is involved (incontinence), I can do no more than express my thanks and admiration to the team, for their patience and professionalism, and would happily recommend the company.
20 September 2021
The care my father receives is excellent. The carers are gentle and compassionate and cope with his dementia and confusion with patience and respect. They wash and dress him, help him shave and help him find anything he's lost between visits. Couldn't wish for better care. Thank you.
28 May 2019
I have care three times a day 7 days a week all I can say is a excellent service has been provided by all staff
15 June 2018
The standard of care was very poor. The carer showed no warmth or compassion towards my mum. The carer cross-contaminated with wearing her coat, etc. whilst carrying out personal care on my mum and then making her a hot drink with the latex gloves on that she used for personal care. My mum had paid for a period of time but this was never met by the carer and on one occasion was in the home for 3 minutes only! My mum had paid for 30 minutes! There was no warm welcome by the carer when entering the home. The service my mum received was unacceptable and prompt, would never be recommended to any person who wishes to have care within the home.
21 January 2016
I have to say for the few days your staff attended my wife, they were most caring and proficient we could wish for I and my family thank you.
14 December 2015
Was previously with a different company, very disappointed and therefore cancelled. Recommend Prompt Healthcare who are completely different, very satisfied with the service provided. All staff are friendly and professional. I would recommend this excellent company.
27 October 2015
My wife was in the hands of the above agency for only four days. During that time care and attention to detail that she received was second to none. At all times the staff who visited had only one thing in their minds, to treat my wife with the utmost respect. Their tasks carried out with the utmost caring and attention to detail. Overall with respect from myself thank you very very much.
Latest Reviews for Prompt Healthcare Staffing
17 March 2025
Prompt providers very good care to my mother. All the staff are great and deliver an outstanding service.
07 March 2025
I have nothing but praise for the standard of care my Mum has received from her carers over the passed 2 and a half years. The professional standard of care provided has been fantastic, especially when Mum was released from Hospital where she had been neglected in basic hygiene which resulted in terrible sore's. Mum's words are "my girls are not just carers but are my friends" I think that say's it all.
05 March 2025
All the staff really care when dealing with my father and we have had no problems or concerns at all. They always make him feel comfortable and nothing is too much trouble. He really looks forward to their visits.
03 March 2025
I am very Happy with the care my Father receives from the Carers at Prompt. He is especially grateful for one member of staff in particular an amazing caring and honest man! He would have him full time if he could. I would recommend this provider to anyone.
12 February 2025
Prompt provide care for all my personal hygiene, meals, housekeeping needs and access to the community. In my 7yrs+ with them, I can confirm the care staff are all lovely, friendly, empathetic and knowledgeable women. I quickly felt like I had good friends coming to attend my needs, rather than paid care staff, as Prompt Healthcare carers are genuinely decent people, who're interested in the wellbeing of their clients, form wonderful interpersonal connections and take pride in their work. I've always felt safe and comfortable with them, I can depend on them through my good days and bad. My regular carers swiftly learned to recognise signs of flare-ups, or a migraine starting and do everything possible to support me without exacerbating it. When I've had emergencies, the office and care staff acted on my behalf, going above and beyond, to ensure my well-being and safety. They're even wonderful with my elderly cat! Prompt Healthcare Staffing is the very best care company I've experienced!
07 February 2025
Over the festive holidays Prompt Healthcare were attentive to my brother who has been in their care for some time now. Where I've recently moved to Manchester it hasn't been easy for me to be there, especially on this occasion. The carers were kind and had made him Christmas Dinner. They even went as far as to setup a FaceTime call as he isn't the greatest with technology. Really appreciate the effort that everyone at Prompt put in during this period. Thanks again!
06 February 2025
I love coming to office, meeting new people. They understand me, they are nice to me, they understand my needs the carers are really nice to me. They know when tell me they are coming round. When I get a new carer, the office tells the carer my likes and dislikes and so they know how to relate with me. They support me to be independent as they know I like doing my own stuff.
27 December 2024
All carers genuinely care for my friend. They are incredibly patient - he has Parkinsons Dementia and other health issues and is prone to the use of bad language., and moods, which they look to get him to move on from. They're cheerful, and bearing in mind what is involved (incontinence), I can do no more than express my thanks and admiration to the team, for their patience and professionalism, and would happily recommend the company.
20 September 2021
The care my father receives is excellent. The carers are gentle and compassionate and cope with his dementia and confusion with patience and respect. They wash and dress him, help him shave and help him find anything he's lost between visits. Couldn't wish for better care. Thank you.
28 May 2019
I have care three times a day 7 days a week all I can say is a excellent service has been provided by all staff
15 June 2018
The standard of care was very poor. The carer showed no warmth or compassion towards my mum. The carer cross-contaminated with wearing her coat, etc. whilst carrying out personal care on my mum and then making her a hot drink with the latex gloves on that she used for personal care. My mum had paid for a period of time but this was never met by the carer and on one occasion was in the home for 3 minutes only! My mum had paid for 30 minutes! There was no warm welcome by the carer when entering the home. The service my mum received was unacceptable and prompt, would never be recommended to any person who wishes to have care within the home.
21 January 2016
I have to say for the few days your staff attended my wife, they were most caring and proficient we could wish for I and my family thank you.
14 December 2015
Was previously with a different company, very disappointed and therefore cancelled. Recommend Prompt Healthcare who are completely different, very satisfied with the service provided. All staff are friendly and professional. I would recommend this excellent company.
27 October 2015
My wife was in the hands of the above agency for only four days. During that time care and attention to detail that she received was second to none. At all times the staff who visited had only one thing in their minds, to treat my wife with the utmost respect. Their tasks carried out with the utmost caring and attention to detail. Overall with respect from myself thank you very very much.