Submit a Review for Bluebird Care Waltham Forest
93 Oak Hill, Woodford Green, IG8 9PF
View Full Details of Bluebird Care Waltham ForestLatest Reviews for Bluebird Care Waltham Forest
02 October 2024
Very happy with the level of care from the lovely carers who are very friendly and kind to my mother with Parkinson's. The supervisors are always there to help and offer their support. We have built up a good relationship with the customer care supervisor and the care coordinator/administrator. My mum is happy and they allow her to be as independent as she can on their visits.
17 May 2024
I asked for a carer to check on my partner who is more or less housebound while I was in hospital for an operation. Staff were professional and polite and provided good care although little hands-on care was needed. We had a management visit beforehand which was reassuring. As we have not had any previous experience of engaging carers I don't know if the service was good value or not.
03 November 2023
A reliable service from caring ladies.
24 October 2023
Very satisfied with your service so far. Very straightforward and easy to contact the office when necessary. The carers have always arrived around the pre-arranged times and carried out their duties efficiently. Your service has certainly given me some peace of mind. Thank you.
13 October 2023
Excellent service - very helpful and attentive carers.
13 October 2023
Bluebird Care Waltham Forest have been providing exceptional care for my mother, who has Alzheimer's. We needed someone to administer her daily medication and carry out small chores around the house. The supervisor, worked very closely with the family to create a care plan that met our needs and has been communicative throughout the whole process. Mum's carers are respectful and kind, and I feel secure in the knowledge that she is in good hands. I feel very happy with the service.
18 August 2023
We discovered Bluebird Care Waltham Forest after my mum had a fall down the stairs and needed additional support at home. Over the last two years we have had to gradually increase the care for her and my dad to help them to continue living at home. Bluebird Care have been a great agency to work with. I work full time so often need to send emails at the evening or weekends with requests. These are dealt with quickly and it feels like we work together to help solve the challenges that my parents are facing. Bluebird have kept the same carer in place and we have been able to increase her hours. She gets on really well with my mum and dad and treats them respectfully and they love her daily visits. She reassures them and helps them to feel less isolated at home. I recommend Bluebird Care to my friends who are also having to find carers for older family members.
01 August 2023
When I contacted Blue Bird it was because I didn’t know what else to do as I couldn’t manage on my own looking after my mum but I couldn’t bear the thought of a stranger looking after her. When they came to do the assessment I thought they were really nice, but didn’t believe it could be true, however, they really were that nice. The managers who did the assessment and took the bookings were incredibly nice and helpful and very flexible and understanding. The staff who came to look after my mum were kind and patient. My mum was unable to be particularly polite to them, but they totally understood that was part of her condition. I didn’t think this kind of service was possible because these days, even if you pay for something it doesn’t mean it’s good quality. But this really was good quality and I would highly recommend it, thank you.
03 July 2023
We were very glad to discover Bluebird Care Waltham Forest this year when we needed them. My wife came out of hospital virtually immobile after treatment related to a chronic illness. I wanted help at different times with nursing and other care. The Bluebird carers who gave it were kind, friendly and professional. They were also flexible, adapting to daily circumstances and happy even to do domestic chores. The efficient and kind manager that we dealt with always understood when arrangements needed to be changed and made that happen. My wife’s mobility is now almost back to normal. It’s a comfort to know Bluebird Care is there if we need them again.
17 June 2023
My parents have used the service for a couple of years. Evening visit to heat and serve a meal and drink and to have a chat. It has been reassuring to know that someone is checking in on them. The app is also handy as I can check on visits/reports. Anytime we have had to contact the office, queries have always been dealt with professionally.
17 March 2023
Bluebird Care were always good, punctual, the staff were caring, friendly, kind. Always happy to chat with Mum and have a little laugh if Mum was up for it. They often went above and beyond the call of duty, very good service. You can pick holes in everything but the care Mum got with Bluebird compared with the care she received when she came out of hospital provided by another firm, there was no resemblance, they were awful. Made us realise how good Bluebird are.
13 September 2022
My husband who has dementia was not able to be left alone anymore and for me to be able to work I engaged the services of Bluebird Care. They have provided the most excellent care with the carers they provided especially the 2 carers that were involved. My husband was very happy when they were with him although he didn't sometimes show it. They gave me confidence at work knowing he was being so well cared for. I thoroughly recommend Bluebird Care.
11 July 2022
Bluebird Waltham Forest runs so efficiently. They should be really proud of how they operate. All the managers/staff at the office are so kind and lovely to deal with and really understanding of your needs as a family, but most importantly the client's needs, which is so refreshing! It's a care company/provider who really does care and takes pride in their jobs. The carers so far have been lovely and always turn up on time etc and any problems they let you know. Other care companies could learn a lot from Bluebird and me and my father are grateful for Bluebird, Waltham Forest.
10 January 2022
Struggling with care until found Bluebird. My mother looks forward to their visits as they have proved to be caring, professional and reliable. Am so grateful for their support. Their care for my mum is courteous and respectful which makes her feel comfortable as she has always tried to live independently.
15 October 2021
I try to be independent but I have come to need help to get in and out of the shower and to wash. All the carers are extremely helpful. I have found it has made a difference and I enjoy their visits. They also help with odd jobs that I cannot do myself. I have no hesitation in recommending them.
01 June 2021
We needed some support for our 90-year-old Mum and found Bluebird Waltham Forest to be very helpful and accommodating on everything we requested, nothing was too much trouble and daily visits were arranged within days. All the team and the carers were friendly and professional. I can highly recommend this care provider and would like to thank them for their help.
23 May 2021
My husband was cared for, for over three years and for the last six months had two carers, four times a day. His care was always centred on what his preferences and needs were wherever possible. The carers were professional, well trained and very kind, patient and caring. He died at home very peacefully in the very comfortable position the last carers attending him had created for him. I found it very easy to contact and discuss any issues with the managers and coordinators. They were always available and often visited to discuss changing needs. I am very grateful that my husband was able to end his life’s journey at home and we were only able to facilitate this because of the totally reliable and competent support we had from Bluebird Care.
14 April 2021
I am very happy with the care that my mother receives from Bluebird Care Waltham Forest, it is at a good standard, and I would be happy to recommend this care company. I would like to take this opportunity to thank everyone involved. Keep up the good standard.
14 April 2021
We have had a very pleasant experience with Bluebird Care Waltham Forest. After expressing an interest in March this year, they responded so positively by arranging a visit immediately and promptly arranging a care plan for my Dad's needs. They assigned designated carers and our current carers have been amazing. They are so friendly, caring and so attentive to Dad's needs. We feel so relieved that Dad is being looked after with such love and care.
29 March 2021
From the start Bluebird Care Waltham Forest were efficient and very sensitive to my parent's needs and care was very straightforward to arrange. The carer who was supporting my parents was brilliant and it was clear that she genuinely cared and took pride in her work, which was so reassuring as at the time we lived several hours away. Although Bluebird Care Waltham Forest were only involved in the care of my parents for a short period of time, as they are now in supported living close to us, I have no hesitation in recommending their services. A huge thank you for being there to support us in a time of unexpected crisis.
Latest Reviews for Bluebird Care Waltham Forest
02 October 2024
Very happy with the level of care from the lovely carers who are very friendly and kind to my mother with Parkinson's. The supervisors are always there to help and offer their support. We have built up a good relationship with the customer care supervisor and the care coordinator/administrator. My mum is happy and they allow her to be as independent as she can on their visits.
17 May 2024
I asked for a carer to check on my partner who is more or less housebound while I was in hospital for an operation. Staff were professional and polite and provided good care although little hands-on care was needed. We had a management visit beforehand which was reassuring. As we have not had any previous experience of engaging carers I don't know if the service was good value or not.
03 November 2023
A reliable service from caring ladies.
24 October 2023
Very satisfied with your service so far. Very straightforward and easy to contact the office when necessary. The carers have always arrived around the pre-arranged times and carried out their duties efficiently. Your service has certainly given me some peace of mind. Thank you.
13 October 2023
Excellent service - very helpful and attentive carers.
13 October 2023
Bluebird Care Waltham Forest have been providing exceptional care for my mother, who has Alzheimer's. We needed someone to administer her daily medication and carry out small chores around the house. The supervisor, worked very closely with the family to create a care plan that met our needs and has been communicative throughout the whole process. Mum's carers are respectful and kind, and I feel secure in the knowledge that she is in good hands. I feel very happy with the service.
18 August 2023
We discovered Bluebird Care Waltham Forest after my mum had a fall down the stairs and needed additional support at home. Over the last two years we have had to gradually increase the care for her and my dad to help them to continue living at home. Bluebird Care have been a great agency to work with. I work full time so often need to send emails at the evening or weekends with requests. These are dealt with quickly and it feels like we work together to help solve the challenges that my parents are facing. Bluebird have kept the same carer in place and we have been able to increase her hours. She gets on really well with my mum and dad and treats them respectfully and they love her daily visits. She reassures them and helps them to feel less isolated at home. I recommend Bluebird Care to my friends who are also having to find carers for older family members.
01 August 2023
When I contacted Blue Bird it was because I didn’t know what else to do as I couldn’t manage on my own looking after my mum but I couldn’t bear the thought of a stranger looking after her. When they came to do the assessment I thought they were really nice, but didn’t believe it could be true, however, they really were that nice. The managers who did the assessment and took the bookings were incredibly nice and helpful and very flexible and understanding. The staff who came to look after my mum were kind and patient. My mum was unable to be particularly polite to them, but they totally understood that was part of her condition. I didn’t think this kind of service was possible because these days, even if you pay for something it doesn’t mean it’s good quality. But this really was good quality and I would highly recommend it, thank you.
03 July 2023
We were very glad to discover Bluebird Care Waltham Forest this year when we needed them. My wife came out of hospital virtually immobile after treatment related to a chronic illness. I wanted help at different times with nursing and other care. The Bluebird carers who gave it were kind, friendly and professional. They were also flexible, adapting to daily circumstances and happy even to do domestic chores. The efficient and kind manager that we dealt with always understood when arrangements needed to be changed and made that happen. My wife’s mobility is now almost back to normal. It’s a comfort to know Bluebird Care is there if we need them again.
17 June 2023
My parents have used the service for a couple of years. Evening visit to heat and serve a meal and drink and to have a chat. It has been reassuring to know that someone is checking in on them. The app is also handy as I can check on visits/reports. Anytime we have had to contact the office, queries have always been dealt with professionally.
17 March 2023
Bluebird Care were always good, punctual, the staff were caring, friendly, kind. Always happy to chat with Mum and have a little laugh if Mum was up for it. They often went above and beyond the call of duty, very good service. You can pick holes in everything but the care Mum got with Bluebird compared with the care she received when she came out of hospital provided by another firm, there was no resemblance, they were awful. Made us realise how good Bluebird are.
13 September 2022
My husband who has dementia was not able to be left alone anymore and for me to be able to work I engaged the services of Bluebird Care. They have provided the most excellent care with the carers they provided especially the 2 carers that were involved. My husband was very happy when they were with him although he didn't sometimes show it. They gave me confidence at work knowing he was being so well cared for. I thoroughly recommend Bluebird Care.
11 July 2022
Bluebird Waltham Forest runs so efficiently. They should be really proud of how they operate. All the managers/staff at the office are so kind and lovely to deal with and really understanding of your needs as a family, but most importantly the client's needs, which is so refreshing! It's a care company/provider who really does care and takes pride in their jobs. The carers so far have been lovely and always turn up on time etc and any problems they let you know. Other care companies could learn a lot from Bluebird and me and my father are grateful for Bluebird, Waltham Forest.
10 January 2022
Struggling with care until found Bluebird. My mother looks forward to their visits as they have proved to be caring, professional and reliable. Am so grateful for their support. Their care for my mum is courteous and respectful which makes her feel comfortable as she has always tried to live independently.
15 October 2021
I try to be independent but I have come to need help to get in and out of the shower and to wash. All the carers are extremely helpful. I have found it has made a difference and I enjoy their visits. They also help with odd jobs that I cannot do myself. I have no hesitation in recommending them.
01 June 2021
We needed some support for our 90-year-old Mum and found Bluebird Waltham Forest to be very helpful and accommodating on everything we requested, nothing was too much trouble and daily visits were arranged within days. All the team and the carers were friendly and professional. I can highly recommend this care provider and would like to thank them for their help.
23 May 2021
My husband was cared for, for over three years and for the last six months had two carers, four times a day. His care was always centred on what his preferences and needs were wherever possible. The carers were professional, well trained and very kind, patient and caring. He died at home very peacefully in the very comfortable position the last carers attending him had created for him. I found it very easy to contact and discuss any issues with the managers and coordinators. They were always available and often visited to discuss changing needs. I am very grateful that my husband was able to end his life’s journey at home and we were only able to facilitate this because of the totally reliable and competent support we had from Bluebird Care.
14 April 2021
I am very happy with the care that my mother receives from Bluebird Care Waltham Forest, it is at a good standard, and I would be happy to recommend this care company. I would like to take this opportunity to thank everyone involved. Keep up the good standard.
14 April 2021
We have had a very pleasant experience with Bluebird Care Waltham Forest. After expressing an interest in March this year, they responded so positively by arranging a visit immediately and promptly arranging a care plan for my Dad's needs. They assigned designated carers and our current carers have been amazing. They are so friendly, caring and so attentive to Dad's needs. We feel so relieved that Dad is being looked after with such love and care.
29 March 2021
From the start Bluebird Care Waltham Forest were efficient and very sensitive to my parent's needs and care was very straightforward to arrange. The carer who was supporting my parents was brilliant and it was clear that she genuinely cared and took pride in her work, which was so reassuring as at the time we lived several hours away. Although Bluebird Care Waltham Forest were only involved in the care of my parents for a short period of time, as they are now in supported living close to us, I have no hesitation in recommending their services. A huge thank you for being there to support us in a time of unexpected crisis.