Submit a Review for Right at Home Loughton, Redbridge & Waltham Forest
397 Larkshall Road, Chingford, London, E4 9EF
View Full Details of Right at Home Loughton, Redbridge & Waltham ForestLatest Reviews for Right at Home Loughton, Redbridge & Waltham Forest
11 April 2025
The carer has been caring for my mother-in-law for 7 months now and has built up a good close bond with both inlaws. She helps her to function on a daily basis, and has been invaluable at times especially when my mother-in-law was unwell. They enjoy going to tea with the carer. We are planning to increase the hours as she is so helpful.
03 April 2025
Very happy with the service. All carers helpful and pleasant. She feels happy with them all and one carer often sings with her, so nice to hear.
02 April 2025
I am extremely grateful for my carers as I am completely disabled diagnosed and rely on carers to help me in my home. All of my team see me as an individual.
31 March 2025
The carers looking after my mum have been wonderful. She has been looking forward to their every visit. They are all kind, caring and polite. Lovely to the whole family. When there was a decline in mum's health the management arranged for extra visits. We are all grateful for support received.
06 March 2025
The family have been impressed by the lovely carers that are caring for mum. They are all respectful to her daily needs. We have learnt a lot from them, they are very knowledgeable. We would be lost without them.
21 February 2025
Live-in carer has been really fantastic at caring, her whole attitude is amazing. She transformed the household and made my friend's last weeks so much better.
17 February 2025
Over many years, Right at Home has provided care of the highest standard for our friend. The management team is very responsive and proactive, they have in discussion with us adapted our friend's care as he has aged and declined. They have been ready to suggest solutions and guide us through the likely trajectory of his decline. This is especially true in the last few months and working with the current team. We have now moved to palliative live-in care, supported by visiting carers, district nurses and the community palliative care team. This new and complex system was set up with total professionalism by the management. The actual delivery of live in care has been exemplary, professional, proactive and compassionate. Throughout, the carers have treated our friend with dignity and warmth, despite all the changing circumstances they have encountered.
31 October 2024
My wife and I have been delighted by the care we have received from Right at Home Loughton. After two years we have always found them friendly and professional. My wife has MS and has been treated in a friendly and caring way, and any concerns and queries have been addressed quickly and efficiently. The management have overseen the care well, and the carers themselves have supported my wife so well she sees them as friends that cheer up her day. Can't ask more than that. So thank you Right at Home, you are so appreciated.
20 August 2024
I was very pleased with all the carers. They not only took excellent care of my aunt but were also very friendly and caring towards my husband and me. They often made us all laugh which helped a lot. The app was very useful, keeping us well informed and there was always a close liaison at a senior level. I would recommend them to neighbours and friends in the future.
16 August 2024
Since Right at Home started caring for my wife we have had nothing but positive experiences and she has felt very comfortable. A particular staff member has been incredible at setting up the care package and has kept very much on top of everything to make sure we are happy and my wife is getting all she needs. The care team that visits my wife daily are very professional, competent and very caring and we are extremely grateful to them all.
22 July 2024
Right at Home came to our rescue when the palliative care we believed we already had in place failed our lovely mum. Within a matter of hours a staff member had visited our mum at home and arranged for carers to attend that evening. My sister and I were so relieved as it was our mum's wish to be at home when she passed. Thank you from the bottom of our hearts for your speedy response and the kindness to which you dealt with our mum and us. Service worth its weight in gold. Would not hesitate to recommend. Thank you.
02 July 2024
Amazing service. Caring staff. Very helpful. Mum has been very happy since the carers started. They are very kind and helpful and always respectful.
17 June 2024
Mum has been receiving care from Right at Home since January 2024, the care given has been amazing, we are told straight away of any concerns and they are dealt with. Every one of Mum's carers are lovely and friendly and Mum loves them all. Would recommend this company to anyone.
28 May 2024
The agency has provided some wonderful, kind, caring staff who have become like family to us over the months. They would go above and beyond and would engage with my husband. The daytime carers worked a 12-hour shift and they were always cheerful and compassionate.
14 May 2024
My husband seems to like his carers.
14 May 2024
Right at Home provides a professional, kind and knowledgeable service. The staff are very kind and considerate. Additional service is very professional and considerate to me and my wife's needs.
07 March 2024
We have been very happy with the care provided twice daily for my mother. The reports and general communication with us are excellent and the staff show patience and kindness towards her. The planned schedule and care requested are accurately followed and the family have benefitted greatly from knowing the carers are visiting regularly. I would recommend them to anyone with similar needs.
13 February 2024
I have help 3 days a week, 2 hours on each day for shopping, housework, help with understanding and dealing with TV, the internet and the utility companies. Also for getting out of my home for an accompanied walk, or visit out in fine weather by car. I'm aged 80 and partially disabled and really appreciate my 6 hours a week help with my regular carers who are kind and helpful (laundry, bed, lunch as well).
08 January 2024
The help and care for both my mum and dad for a period of around eight months was so appreciated. The team were always helpful, and once in a routine, the same carers would visit to ensure that we knew the person coming. The team are great.
25 October 2023
My mum was looked after by Right at Home from August 2021 to August 2023. During this time the carers treated my mum with patience, kindness, dignity, humour and understanding. Dealing with Dementia is a very difficult task and people’s personalities suffering from this terrible condition change very quickly, but the carers understood my mum very well. The office and admin staff were also very patient and understanding with me - it is not only the client that needs support, but the family as well. The office staff always listened to my many phone calls and dealt with my problems and requests promptly and sympathetically. I have no hesitation in recommending Right at Home to anyone looking for care for their loved ones.
Latest Reviews for Right at Home Loughton, Redbridge & Waltham Forest
11 April 2025
The carer has been caring for my mother-in-law for 7 months now and has built up a good close bond with both inlaws. She helps her to function on a daily basis, and has been invaluable at times especially when my mother-in-law was unwell. They enjoy going to tea with the carer. We are planning to increase the hours as she is so helpful.
03 April 2025
Very happy with the service. All carers helpful and pleasant. She feels happy with them all and one carer often sings with her, so nice to hear.
02 April 2025
I am extremely grateful for my carers as I am completely disabled diagnosed and rely on carers to help me in my home. All of my team see me as an individual.
31 March 2025
The carers looking after my mum have been wonderful. She has been looking forward to their every visit. They are all kind, caring and polite. Lovely to the whole family. When there was a decline in mum's health the management arranged for extra visits. We are all grateful for support received.
06 March 2025
The family have been impressed by the lovely carers that are caring for mum. They are all respectful to her daily needs. We have learnt a lot from them, they are very knowledgeable. We would be lost without them.
21 February 2025
Live-in carer has been really fantastic at caring, her whole attitude is amazing. She transformed the household and made my friend's last weeks so much better.
17 February 2025
Over many years, Right at Home has provided care of the highest standard for our friend. The management team is very responsive and proactive, they have in discussion with us adapted our friend's care as he has aged and declined. They have been ready to suggest solutions and guide us through the likely trajectory of his decline. This is especially true in the last few months and working with the current team. We have now moved to palliative live-in care, supported by visiting carers, district nurses and the community palliative care team. This new and complex system was set up with total professionalism by the management. The actual delivery of live in care has been exemplary, professional, proactive and compassionate. Throughout, the carers have treated our friend with dignity and warmth, despite all the changing circumstances they have encountered.
31 October 2024
My wife and I have been delighted by the care we have received from Right at Home Loughton. After two years we have always found them friendly and professional. My wife has MS and has been treated in a friendly and caring way, and any concerns and queries have been addressed quickly and efficiently. The management have overseen the care well, and the carers themselves have supported my wife so well she sees them as friends that cheer up her day. Can't ask more than that. So thank you Right at Home, you are so appreciated.
20 August 2024
I was very pleased with all the carers. They not only took excellent care of my aunt but were also very friendly and caring towards my husband and me. They often made us all laugh which helped a lot. The app was very useful, keeping us well informed and there was always a close liaison at a senior level. I would recommend them to neighbours and friends in the future.
16 August 2024
Since Right at Home started caring for my wife we have had nothing but positive experiences and she has felt very comfortable. A particular staff member has been incredible at setting up the care package and has kept very much on top of everything to make sure we are happy and my wife is getting all she needs. The care team that visits my wife daily are very professional, competent and very caring and we are extremely grateful to them all.
22 July 2024
Right at Home came to our rescue when the palliative care we believed we already had in place failed our lovely mum. Within a matter of hours a staff member had visited our mum at home and arranged for carers to attend that evening. My sister and I were so relieved as it was our mum's wish to be at home when she passed. Thank you from the bottom of our hearts for your speedy response and the kindness to which you dealt with our mum and us. Service worth its weight in gold. Would not hesitate to recommend. Thank you.
02 July 2024
Amazing service. Caring staff. Very helpful. Mum has been very happy since the carers started. They are very kind and helpful and always respectful.
17 June 2024
Mum has been receiving care from Right at Home since January 2024, the care given has been amazing, we are told straight away of any concerns and they are dealt with. Every one of Mum's carers are lovely and friendly and Mum loves them all. Would recommend this company to anyone.
28 May 2024
The agency has provided some wonderful, kind, caring staff who have become like family to us over the months. They would go above and beyond and would engage with my husband. The daytime carers worked a 12-hour shift and they were always cheerful and compassionate.
14 May 2024
My husband seems to like his carers.
14 May 2024
Right at Home provides a professional, kind and knowledgeable service. The staff are very kind and considerate. Additional service is very professional and considerate to me and my wife's needs.
07 March 2024
We have been very happy with the care provided twice daily for my mother. The reports and general communication with us are excellent and the staff show patience and kindness towards her. The planned schedule and care requested are accurately followed and the family have benefitted greatly from knowing the carers are visiting regularly. I would recommend them to anyone with similar needs.
13 February 2024
I have help 3 days a week, 2 hours on each day for shopping, housework, help with understanding and dealing with TV, the internet and the utility companies. Also for getting out of my home for an accompanied walk, or visit out in fine weather by car. I'm aged 80 and partially disabled and really appreciate my 6 hours a week help with my regular carers who are kind and helpful (laundry, bed, lunch as well).
08 January 2024
The help and care for both my mum and dad for a period of around eight months was so appreciated. The team were always helpful, and once in a routine, the same carers would visit to ensure that we knew the person coming. The team are great.
25 October 2023
My mum was looked after by Right at Home from August 2021 to August 2023. During this time the carers treated my mum with patience, kindness, dignity, humour and understanding. Dealing with Dementia is a very difficult task and people’s personalities suffering from this terrible condition change very quickly, but the carers understood my mum very well. The office and admin staff were also very patient and understanding with me - it is not only the client that needs support, but the family as well. The office staff always listened to my many phone calls and dealt with my problems and requests promptly and sympathetically. I have no hesitation in recommending Right at Home to anyone looking for care for their loved ones.