Submit a Review for Hope Homecare Services Ltd
1st Floor, Studio House, Delamare Road, Chestnut, Waltham Cross, EN8 9SH
View Full Details of Hope Homecare Services LtdLatest Reviews for Hope Homecare Services Ltd
07 March 2025
I been with Hope for a few years now they help with my daily task like support medication, out and about, cleaning, the staff are excellent and they always ensure I'm safe.
06 March 2025
Hope Homecare have been supporting my daughter for the last year. She has complex health and behavioural needs. The carers have been like extended family. Making my daughter very happy. She is always excited to see the carers. They do a fantastic job interacting and taking care of her. nothing seems to much. I would recommend the service to everyone.
06 March 2025
The staff are pleasant properly clothed with PPE always helpful and understand what is asked of them when here. It's nice to have a quick chat while tasks are being carried out . Some of the carers go that little bit further to always help.
10 February 2025
We have been using Hope Homecare for a year now. Initially, I was very hesitant to go ahead with a caring agency for my son who has complex needs and drug-resistant epilepsy. However we have been working with 2 carers consistently and I can honestly say that this has made a massive difference in our life. It took awhile to gain that confidence and for me to leave my son's care to someone else. Our carers knows our son really well, she is very caring, attentive and lovely with him. They comes in 3 days a week and on those days I have been able to claim a little of my life back, I am able to leave the house whilst comfortable that someone that I trust is looking after my son. I was not able to do this before I had carers coming to the house. I can only speak from my personal experience but I have to say I would highly recommend Hope Homecare to anyone considering getting help with their loved one.
05 February 2025
Hope homecare started visiting dad for early morning washing and getting him ready for the day. The carers were very friendly, empathetic and efficient. Dad was treated with respect and dignity. They always arrived on time and we felt very safe and in good hands. They even visited on Christmas Day and that meant a lot to us.
15 January 2025
At what was a very difficult time for our family, the preparation and care provided by the team from Hope Homecare Services Ltd was nothing short of brilliant. They took care of my father in law carefully and sensitively, always arriving in good time, were flexible with his care (adapting to any changing needs) and made him comfortable for the final weeks he stayed at home.
15 January 2025
My father suffered a fall and stroke. One side of his body is now paralysed. When he came home he needed supported of carers to help him get washed and make his meals. He also had a Stoma fitted. The Stoma was something new to our family, but hope we're great in explaining everything to us and the staff help him clean and change it so it isn't as frightening anymore. Thanks to all at Hope Homecare Services Ltd.
15 January 2025
My father in law's health declined suddenly and I live abroad in Spain. Hope Homecare Services Ltd put carers in quickly and completed all paperwork. I also have access to their system online so I can read up on how he is daily, which is great for the family. My father in law and family are happy. Thank you.
15 January 2025
My daughter suffers with celebral palsy. She regularly aspirates and needs to be peg feed, oral suctioned and nebulized. The team have been brilliant. The nurse at Hope Homecare Services Ltd as been great and is ensuring that my daughter has what she needs and often communicates with the hospital and doctors to support me. We have the team of 7 staff who support my daughter for the past 18 months or so. They are here 24/7 so I have now have respite and I'm able to have time to myself without having to worry about my daughter and sleep at night as the carers are there. Thank you so much Hope.
14 January 2025
Hope Homecare Services provide personal care to my daughter who suffers with autism. They get her ready for school every morning which gives me time to attend to my other children. It's been a great help and the office are very good at making changes when needed.
14 January 2025
My father is bed bound and non verbal. The care workers provide 24/7 support for him at home. It's been a massive weight lifted off the families shoulders knowing the girls are there with him. The family is pleased with the best services provided by Hope Homecare Services.
14 January 2025
I'm very happy with the care my 4 year old son is receiving from Hope Homecare Services. They provide him with 24/7 support as he suffers with cerebral palsy. They peg feed him and provide all his personal care and give him his medication. Its such a relief to have their support.
14 January 2025
My Grandad has been having Hope Homecare Services for the past 6 months. He sleep walks at night and needs someone there to make sure he doesn't go outside and keep him safe. The guys have been great at supporting my grandad and the office always let me know if there are any issues. Happy with the service so far. Thank you.
14 January 2025
We've been with Hope Homecare Services for a while now and I can honestly say we feel so supported. The carers are amazing, especially when it comes to my daughter's complex health care needs. They're skilled at oral suctioning and PEG feeding, but it's the personal touches that make them stand out. They always take the time to make sure she's comfortable and happy. The carers also help with cleaning, shopping, and even doing the little things that make a huge difference. I can't thank them enough for their care and support.
14 January 2025
My mother requires visits 4 times a day. The care workers are brilliant at dealing with my mother and her needs who suffers from Dementia. They are a great help and amazing at what they all do. Thank you very much.
14 January 2025
Hope Homecare Services has been a lifeline for our family as we navigate my father's journey with dementia. The carers are incredibly patient, understanding and skilled in meeting his needs. They provide compassionate personal care, helping with everything from bathing to dressing, while ensuring his dignity is always respected. They've created a safe and calm environment for him, which has made a huge difference in his daily life. The team is also so supportive of us as a family, offering guidance and reassurance. Whether it's during the day or the waking night shifts, we always feel confident that Dad is in good hands. The carers even help with domestic tasks like cleaning and shopping, which takes a huge burden off us. What truly stands out is how they treat Dad as an individual, they take the time to talk with him, engage him in activities he enjoys and make him feel valued. We're so grateful to Hope Homecare for their kindness, professionalism, and dedication.
05 February 2024
Very happy with the service we receive. Communication with us is excellent and the daily care support likewise. The staff is always helpful and extremely prompt in getting back to me to answer any questions I may have.
19 December 2023
Fantastic engagement at my mother-in-law's recent review and understood the issues and problems she faces daily. Increasing her care to 4x per day and dispensing meds has been a great relief to my husband and me, who have noticed a steady decline and also provided us with reassurance that she is being well cared for. Thank you to everyone at Hope Homecare; you are all amazing.
02 October 2023
Some of the carers are very much better than others, else it would have been five stars. As I said before my current carer is in a class of her own.
16 July 2023
Overall, the carers have been excellent. Mum has a lovely rapport with her regular carer, we have just had a few minor issues, mainly with weekend cover (omitting to do certain tasks). Over the past few years we have dealt with several care agencies and this has been the best by far. Thank you.
Latest Reviews for Hope Homecare Services Ltd
07 March 2025
I been with Hope for a few years now they help with my daily task like support medication, out and about, cleaning, the staff are excellent and they always ensure I'm safe.
06 March 2025
Hope Homecare have been supporting my daughter for the last year. She has complex health and behavioural needs. The carers have been like extended family. Making my daughter very happy. She is always excited to see the carers. They do a fantastic job interacting and taking care of her. nothing seems to much. I would recommend the service to everyone.
06 March 2025
The staff are pleasant properly clothed with PPE always helpful and understand what is asked of them when here. It's nice to have a quick chat while tasks are being carried out . Some of the carers go that little bit further to always help.
10 February 2025
We have been using Hope Homecare for a year now. Initially, I was very hesitant to go ahead with a caring agency for my son who has complex needs and drug-resistant epilepsy. However we have been working with 2 carers consistently and I can honestly say that this has made a massive difference in our life. It took awhile to gain that confidence and for me to leave my son's care to someone else. Our carers knows our son really well, she is very caring, attentive and lovely with him. They comes in 3 days a week and on those days I have been able to claim a little of my life back, I am able to leave the house whilst comfortable that someone that I trust is looking after my son. I was not able to do this before I had carers coming to the house. I can only speak from my personal experience but I have to say I would highly recommend Hope Homecare to anyone considering getting help with their loved one.
05 February 2025
Hope homecare started visiting dad for early morning washing and getting him ready for the day. The carers were very friendly, empathetic and efficient. Dad was treated with respect and dignity. They always arrived on time and we felt very safe and in good hands. They even visited on Christmas Day and that meant a lot to us.
15 January 2025
At what was a very difficult time for our family, the preparation and care provided by the team from Hope Homecare Services Ltd was nothing short of brilliant. They took care of my father in law carefully and sensitively, always arriving in good time, were flexible with his care (adapting to any changing needs) and made him comfortable for the final weeks he stayed at home.
15 January 2025
My father suffered a fall and stroke. One side of his body is now paralysed. When he came home he needed supported of carers to help him get washed and make his meals. He also had a Stoma fitted. The Stoma was something new to our family, but hope we're great in explaining everything to us and the staff help him clean and change it so it isn't as frightening anymore. Thanks to all at Hope Homecare Services Ltd.
15 January 2025
My father in law's health declined suddenly and I live abroad in Spain. Hope Homecare Services Ltd put carers in quickly and completed all paperwork. I also have access to their system online so I can read up on how he is daily, which is great for the family. My father in law and family are happy. Thank you.
15 January 2025
My daughter suffers with celebral palsy. She regularly aspirates and needs to be peg feed, oral suctioned and nebulized. The team have been brilliant. The nurse at Hope Homecare Services Ltd as been great and is ensuring that my daughter has what she needs and often communicates with the hospital and doctors to support me. We have the team of 7 staff who support my daughter for the past 18 months or so. They are here 24/7 so I have now have respite and I'm able to have time to myself without having to worry about my daughter and sleep at night as the carers are there. Thank you so much Hope.
14 January 2025
Hope Homecare Services provide personal care to my daughter who suffers with autism. They get her ready for school every morning which gives me time to attend to my other children. It's been a great help and the office are very good at making changes when needed.
14 January 2025
My father is bed bound and non verbal. The care workers provide 24/7 support for him at home. It's been a massive weight lifted off the families shoulders knowing the girls are there with him. The family is pleased with the best services provided by Hope Homecare Services.
14 January 2025
I'm very happy with the care my 4 year old son is receiving from Hope Homecare Services. They provide him with 24/7 support as he suffers with cerebral palsy. They peg feed him and provide all his personal care and give him his medication. Its such a relief to have their support.
14 January 2025
My Grandad has been having Hope Homecare Services for the past 6 months. He sleep walks at night and needs someone there to make sure he doesn't go outside and keep him safe. The guys have been great at supporting my grandad and the office always let me know if there are any issues. Happy with the service so far. Thank you.
14 January 2025
We've been with Hope Homecare Services for a while now and I can honestly say we feel so supported. The carers are amazing, especially when it comes to my daughter's complex health care needs. They're skilled at oral suctioning and PEG feeding, but it's the personal touches that make them stand out. They always take the time to make sure she's comfortable and happy. The carers also help with cleaning, shopping, and even doing the little things that make a huge difference. I can't thank them enough for their care and support.
14 January 2025
My mother requires visits 4 times a day. The care workers are brilliant at dealing with my mother and her needs who suffers from Dementia. They are a great help and amazing at what they all do. Thank you very much.
14 January 2025
Hope Homecare Services has been a lifeline for our family as we navigate my father's journey with dementia. The carers are incredibly patient, understanding and skilled in meeting his needs. They provide compassionate personal care, helping with everything from bathing to dressing, while ensuring his dignity is always respected. They've created a safe and calm environment for him, which has made a huge difference in his daily life. The team is also so supportive of us as a family, offering guidance and reassurance. Whether it's during the day or the waking night shifts, we always feel confident that Dad is in good hands. The carers even help with domestic tasks like cleaning and shopping, which takes a huge burden off us. What truly stands out is how they treat Dad as an individual, they take the time to talk with him, engage him in activities he enjoys and make him feel valued. We're so grateful to Hope Homecare for their kindness, professionalism, and dedication.
05 February 2024
Very happy with the service we receive. Communication with us is excellent and the daily care support likewise. The staff is always helpful and extremely prompt in getting back to me to answer any questions I may have.
19 December 2023
Fantastic engagement at my mother-in-law's recent review and understood the issues and problems she faces daily. Increasing her care to 4x per day and dispensing meds has been a great relief to my husband and me, who have noticed a steady decline and also provided us with reassurance that she is being well cared for. Thank you to everyone at Hope Homecare; you are all amazing.
02 October 2023
Some of the carers are very much better than others, else it would have been five stars. As I said before my current carer is in a class of her own.
16 July 2023
Overall, the carers have been excellent. Mum has a lovely rapport with her regular carer, we have just had a few minor issues, mainly with weekend cover (omitting to do certain tasks). Over the past few years we have dealt with several care agencies and this has been the best by far. Thank you.