Submit a Review for Bluebird Care Northallerton, Thirsk and Catterick
Ainderby Hall, Ainderby Steeple, Northallerton, DL7 9QJ
View Full Details of Bluebird Care Northallerton, Thirsk and CatterickLatest Reviews for Bluebird Care Northallerton, Thirsk and Catterick
20 November 2024
Bluebird Care Staff have always been professional, friendly, and approachable. They carried out required tasks, with attention to detail, and any additional request was met wherever possible. Although sometimes (but not very often), the time requested may be changed slightly or a different carer may arrive, that is acceptable as is the nature of providing such a service, and in most cases we would be informed of such. When caring for my wife, and more recently for myself, we have been pleased with the care provided, and would have no hesitation on recommending Bluebird care to others.
17 October 2024
Really good support from the carers who were efficient, friendly and good company whilst they worked. Our requirement was only for support in the home, e.g. cleaning, not personal care. So the rate charged was comparatively high for what we needed but the jobs were done well. With hindsight, we should have been clearer about the time required as it was overestimated.
24 January 2024
My wife and I have been very pleased with the standard of care service provided by all her carers and found that having the weekly rota via email is more reliable than a rota sent by post. Sometimes we received the mailed rota letter only arrived after the carer arrived. I think it might be a good idea to make this information being made more widely known (this is not a complaint, by the way, only a suggestion).
18 July 2023
My father has been cared for since April this year, he has had two carers so far and they have both been excellent. One of the carers has a car and has taken him out for coffee, lunch and dinner which he has really enjoyed. She is so kind and helpful and my father really likes her. The other lady didn't have a car but was so kind and thoughtful.
31 March 2022
Cannot fault it, very good service.
31 March 2022
We all need a little care at some point in our lives. I choose Bluebird Care. They are good.
31 March 2022
Bluebird ladies are kind, thoughtful, efficient and friendly when they visit. For their sake and their client visits the carers would benefit from more efficient management of their time when rotas have to be changed at short notice especially geography of visits.
30 March 2022
I prefer to be treated by the older carers rather than the younger ones.
03 December 2021
Bluebird offers a professional, flexible and friendly service. Carers are, without exception, kind, caring and compassionate. Bluebird Care enables Mum to remain in a personal and familiar home environment living with me whilst allowing me to continue to work. Fantastic service and a wonderful team. I would highly recommend Bluebird to anyone looking for home care no matter how small or great your care needs are.
29 November 2021
We were very satisfied with the level of care and support provided to my father, all the carers went above and beyond to ensure he was able to remain at home for as long as he did. He thoroughly enjoyed his visits from the "Bluebirds" and he could not speak highly enough of them. I would highly recommend Bluebird Care to anyone looking for kind, compassionate and caring souls to look after them or their relatives. Thank you for an amazing service, you should all be very proud of what you have achieved.
29 November 2021
Excellent support is provided by every carer. All are really friendly and helpful and prepared to go the extra mile to make sure my mother is okay. My mother views them as her friends. Her elderly dog has also benefitted from the friendly, considerate and caring nature of the staff. Overall, I thoroughly recommend Bluebird Care, especially in the Northallerton area.
18 November 2021
When we were offered carers to assist us in our old age we viewed the prospect with a great deal of anxiety and trepidation. How mistaken we were to even question the help being offered to us. We have received such kindness, warmth, understanding and help with our everyday needs that all we can say is, a very big thank you to all concerned. Especially to the personal help I never thought my wife would accept. Due, to no small measure to the carers ability to gain her trust and willingness to be cared for by someone other than myself. Continuity and familiarity is the most pleasing aspect of the system created. It has improved the quality of our life immensely.
18 November 2021
Overall very satisfied with the service provided by Bluebird Care. Initial late morning visits have not been ideal but the situation is now improving with afternoon appointments. Your staff are very caring and are committed to their work. Nothing is too much trouble hope to continue with your home care support for the foreseeable future.
12 November 2021
The treatment I'm receiving at present is really first class in every way.
12 November 2021
All the staff are extremely helpful, considerate, caring and professional. They are supporting me after my difficult few months, not just my mum. They always have big smiles on their faces even though they are doing a very difficult job. I would highly recommend to everyone. Thank you to all of you.
29 October 2021
Fantastic care was provided for my grandparents throughout 2020 and 2021. They did everything they could to make my grandparents feel comfortable and were there for them at every call. Nothing was too big or small for them to do. Couldn’t recommend the entire Bluebird team enough.
11 June 2021
I have been cared for by Bluebird Care for just over three years now and have been satisfied with their service. Most of the carers are very thorough although one or two try to rush the care so that they can spend the ‘saved’ time on other things like accessing the internet on their phones. However, I always have my allocated time for each visit apart from the bedtime visit when the full half an hour is not really required if everything goes well. Otherwise, I have no concerns with the care I receive.
08 June 2021
I have been with Bluebird for approximately 2 years. There have been ups and downs but as I need medical assistance, I can honestly say the small team that helps me have been very good. The girls are always cheerful and we often share a laugh.
03 June 2021
Honestly, very helpful and very kind. If my husband is not able to help, I don't know what I would do without them.
Latest Reviews for Bluebird Care Northallerton, Thirsk and Catterick
20 November 2024
Bluebird Care Staff have always been professional, friendly, and approachable. They carried out required tasks, with attention to detail, and any additional request was met wherever possible. Although sometimes (but not very often), the time requested may be changed slightly or a different carer may arrive, that is acceptable as is the nature of providing such a service, and in most cases we would be informed of such. When caring for my wife, and more recently for myself, we have been pleased with the care provided, and would have no hesitation on recommending Bluebird care to others.
17 October 2024
Really good support from the carers who were efficient, friendly and good company whilst they worked. Our requirement was only for support in the home, e.g. cleaning, not personal care. So the rate charged was comparatively high for what we needed but the jobs were done well. With hindsight, we should have been clearer about the time required as it was overestimated.
24 January 2024
My wife and I have been very pleased with the standard of care service provided by all her carers and found that having the weekly rota via email is more reliable than a rota sent by post. Sometimes we received the mailed rota letter only arrived after the carer arrived. I think it might be a good idea to make this information being made more widely known (this is not a complaint, by the way, only a suggestion).
18 July 2023
My father has been cared for since April this year, he has had two carers so far and they have both been excellent. One of the carers has a car and has taken him out for coffee, lunch and dinner which he has really enjoyed. She is so kind and helpful and my father really likes her. The other lady didn't have a car but was so kind and thoughtful.
31 March 2022
Cannot fault it, very good service.
31 March 2022
We all need a little care at some point in our lives. I choose Bluebird Care. They are good.
31 March 2022
Bluebird ladies are kind, thoughtful, efficient and friendly when they visit. For their sake and their client visits the carers would benefit from more efficient management of their time when rotas have to be changed at short notice especially geography of visits.
30 March 2022
I prefer to be treated by the older carers rather than the younger ones.
03 December 2021
Bluebird offers a professional, flexible and friendly service. Carers are, without exception, kind, caring and compassionate. Bluebird Care enables Mum to remain in a personal and familiar home environment living with me whilst allowing me to continue to work. Fantastic service and a wonderful team. I would highly recommend Bluebird to anyone looking for home care no matter how small or great your care needs are.
29 November 2021
We were very satisfied with the level of care and support provided to my father, all the carers went above and beyond to ensure he was able to remain at home for as long as he did. He thoroughly enjoyed his visits from the "Bluebirds" and he could not speak highly enough of them. I would highly recommend Bluebird Care to anyone looking for kind, compassionate and caring souls to look after them or their relatives. Thank you for an amazing service, you should all be very proud of what you have achieved.
29 November 2021
Excellent support is provided by every carer. All are really friendly and helpful and prepared to go the extra mile to make sure my mother is okay. My mother views them as her friends. Her elderly dog has also benefitted from the friendly, considerate and caring nature of the staff. Overall, I thoroughly recommend Bluebird Care, especially in the Northallerton area.
18 November 2021
When we were offered carers to assist us in our old age we viewed the prospect with a great deal of anxiety and trepidation. How mistaken we were to even question the help being offered to us. We have received such kindness, warmth, understanding and help with our everyday needs that all we can say is, a very big thank you to all concerned. Especially to the personal help I never thought my wife would accept. Due, to no small measure to the carers ability to gain her trust and willingness to be cared for by someone other than myself. Continuity and familiarity is the most pleasing aspect of the system created. It has improved the quality of our life immensely.
18 November 2021
Overall very satisfied with the service provided by Bluebird Care. Initial late morning visits have not been ideal but the situation is now improving with afternoon appointments. Your staff are very caring and are committed to their work. Nothing is too much trouble hope to continue with your home care support for the foreseeable future.
12 November 2021
The treatment I'm receiving at present is really first class in every way.
12 November 2021
All the staff are extremely helpful, considerate, caring and professional. They are supporting me after my difficult few months, not just my mum. They always have big smiles on their faces even though they are doing a very difficult job. I would highly recommend to everyone. Thank you to all of you.
29 October 2021
Fantastic care was provided for my grandparents throughout 2020 and 2021. They did everything they could to make my grandparents feel comfortable and were there for them at every call. Nothing was too big or small for them to do. Couldn’t recommend the entire Bluebird team enough.
11 June 2021
I have been cared for by Bluebird Care for just over three years now and have been satisfied with their service. Most of the carers are very thorough although one or two try to rush the care so that they can spend the ‘saved’ time on other things like accessing the internet on their phones. However, I always have my allocated time for each visit apart from the bedtime visit when the full half an hour is not really required if everything goes well. Otherwise, I have no concerns with the care I receive.
08 June 2021
I have been with Bluebird for approximately 2 years. There have been ups and downs but as I need medical assistance, I can honestly say the small team that helps me have been very good. The girls are always cheerful and we often share a laugh.
03 June 2021
Honestly, very helpful and very kind. If my husband is not able to help, I don't know what I would do without them.