Submit a Review for Bluebird Care Rother & Hastings
25 Cinque Ports Street, Rye, TN31 7AD
View Full Details of Bluebird Care Rother & HastingsLatest Reviews for Bluebird Care Rother & Hastings
17 March 2025
Punctual, welcoming, cheerful and always willing to work as required. Whether it's cleaning, polishing, hoovering and even cooking they are on to it. We are very pleased and would highly recommend them.
11 February 2025
Bluebird Care Rother & Hastings has been a lifesaver for my husband, for me and also for our cat. Bluebird carers have been helping me to help my husband when I was suddenly taken ill myself and finished up in hospital. Bluebird excelled by stepping in replacing my normal care for my husband but also caring for our cat with her food. This meant less stress for me, knowing both my husband and cat were not left alone while I was in hospital. Bluebird carers are a very efficient happy team. Very capable, very trustworthy and very good-humoured. Putting us all at ease. Well done Bluebird your care is so appreciated.
08 January 2025
Bluebird carers were excellent caring for my wife with a rare dementia PCA. They provided whatever care I needed from 1 hours to 2 carers twice a day and overnight respite.
06 March 2024
The care my husband received was, without doubt, nothing short of exceptional. All staff were professional and made sure his dignity was respected at all times. If you find yourself or a loved one needing additional help with care, Bluebird should most definitely be top of the list when searching for a suitable fit.
08 January 2024
As a family, we cannot thank Bluebird enough for their dedicated care to our mother over the last 18 months. Mum was brokenhearted to say goodbye to her carers when the time came to move into a care home. Ideally, she would have liked to take them all with her. You provided a wonderful team and Mum looked forward to their visits greatly. Nothing was too much trouble, they were always cheerful and always gales of laughter over pretty much everything. The team are highly professional and a credit to the company. The admin staff managed the rotas brilliantly and clearly care for their staff well. We shall all miss you!
19 September 2023
I have nothing but praise for all the Bluebird girls, those who visit and those in the office. They are all highly skilled, well trained, always cheerful, kind and helpful. They look after my husband who is disabled and suffers from dementia with great care and compassion. They go above and beyond with the care we receive, nothing is too much trouble. Although it is my husband who is the client, they also give me so much support. They understand the life we now lead which can be very lonely. I look forward to their visits. They keep me cheerful and sane!
27 July 2023
Both my parents have received great care and personal help from Bluebird. Some of the girls have been great, especially one lady, who has been absolutely fantastic, so caring and understanding with my dad since Mum has had to go into a care home. She has been a massive help and support to me, and Dad really looks forward to her visits.
27 July 2023
Bluebird Care Hastings and Rother, for six years, cared for my wife who suffered from Dementia and Parkinsons disease. The care she received was without criticism, from the management team to all the carers. They went out of their way to ensure she received the very best and friendly care, preserving her dignity at all times. I cannot thank them enough, especially as after my wife who died at Christmas, their concerns extend to my present day wellbeing.
06 July 2023
The carers are prompt and keep up to date with any notes of concerns. They are lovely to Mum.
03 July 2023
I have been impressed by most of the staff who have worked in my house. One concern is their assumption that elderly people may not be very experienced and knowledgeable. This only applies to a few but is somewhat irritating as one does not wish to be treated in a high-handed manner and assert one's superior experience/knowledge. I would appreciate knowing in advance who is coming to my home.
28 June 2023
The ladies that come through our door are always friendly, kind and very considerate with my husband's feelings. They treat even the dog with respect and understand how important she is to us, as a family. All the ladies can put a smile on my husband's face which is a bonus.
17 October 2022
The Bluebirds look after my grandson who has kidney failure, he is 18. Bluebird supports him with administering medications. He has specialist care needs and the carer that visits was trained specifically in order to provide this care. He has the same carer and has built a good relationship with her. With being 18 it was important his care was person centred around his needs as they are very different to others. Bluebird have understood this fully and built his care plan around his particular needs and preferences. We are very happy and would definitely recommend it.
28 September 2022
Sadly although this used to be a good care company it has declined recently. They have had many excellent staff in the past, still some good ones. Complaint handling is poor now. I was singing their praises in July but not now.
25 August 2022
All the care assistants that have attended me since April 2022 have all been caring and treated me with dignity. Time keeping excellent.
24 August 2022
The Bluebird carers formed good relationships with my mum and always treated her with kindness, consideration and dignity. She enjoyed their visits, and they gave her a fresh outlook on life when she was confined to her home. I was regularly kept up to day on Mum's health, and they really put importance on safeguarding and were proactive in seeking extra support for her when needed. With Bluebird, I felt Mum was in safe hands.
15 August 2022
Having had care with different companies for a long time, I have been blessed to find Bluebird (via recommendation from someone I respect and who is well-informed). They have chosen my carers carefully, all of whom have been kind and highly skilled. My carers have been of an amazing standard. The office staff and management are similarly extremely competent, sensitive to my needs and easy to work with. I feel safe and supported by my Bluebird team, and they have enabled me to live with all my problems and nurtured me to improve and enjoy my life. I would not be alive without the help of Bluebird.
04 August 2022
All the girls who come to look after Nan have been well received by Nan, who was very hesitant initially to accept help from anyone outside the family. They have helped Nan holistically by giving massages and warm cloths to relax her as she is bedbound and benefits from sensory experiences to soothe her aches and pains. I look forward to the girls coming and relieving me as primary carer.
21 July 2022
My carers are always very supportive, professional, kind and helpful. They make me feel valued and go above and beyond to help with my fluctuating needs. A huge thank you to you all.
19 July 2022
My mum was very dubious and worried about having carers. However, she now looks forward to seeing her carers as they all have been so friendly and caring. They chat with Mum, giving her social interaction and cheering her up for the day. She receives friendly, professional help, and both myself and Mum are very happy with the service provided.
19 July 2022
The best care agency we have ever had. The carers, in general, are well trained, and some are well above the normal. The team of carers we have come in are more like friends than carers, and if anything happened to him, I would miss them coming in. They are thorough, cheerful and respectful and a pleasure to have come in.
Latest Reviews for Bluebird Care Rother & Hastings
17 March 2025
Punctual, welcoming, cheerful and always willing to work as required. Whether it's cleaning, polishing, hoovering and even cooking they are on to it. We are very pleased and would highly recommend them.
11 February 2025
Bluebird Care Rother & Hastings has been a lifesaver for my husband, for me and also for our cat. Bluebird carers have been helping me to help my husband when I was suddenly taken ill myself and finished up in hospital. Bluebird excelled by stepping in replacing my normal care for my husband but also caring for our cat with her food. This meant less stress for me, knowing both my husband and cat were not left alone while I was in hospital. Bluebird carers are a very efficient happy team. Very capable, very trustworthy and very good-humoured. Putting us all at ease. Well done Bluebird your care is so appreciated.
08 January 2025
Bluebird carers were excellent caring for my wife with a rare dementia PCA. They provided whatever care I needed from 1 hours to 2 carers twice a day and overnight respite.
06 March 2024
The care my husband received was, without doubt, nothing short of exceptional. All staff were professional and made sure his dignity was respected at all times. If you find yourself or a loved one needing additional help with care, Bluebird should most definitely be top of the list when searching for a suitable fit.
08 January 2024
As a family, we cannot thank Bluebird enough for their dedicated care to our mother over the last 18 months. Mum was brokenhearted to say goodbye to her carers when the time came to move into a care home. Ideally, she would have liked to take them all with her. You provided a wonderful team and Mum looked forward to their visits greatly. Nothing was too much trouble, they were always cheerful and always gales of laughter over pretty much everything. The team are highly professional and a credit to the company. The admin staff managed the rotas brilliantly and clearly care for their staff well. We shall all miss you!
19 September 2023
I have nothing but praise for all the Bluebird girls, those who visit and those in the office. They are all highly skilled, well trained, always cheerful, kind and helpful. They look after my husband who is disabled and suffers from dementia with great care and compassion. They go above and beyond with the care we receive, nothing is too much trouble. Although it is my husband who is the client, they also give me so much support. They understand the life we now lead which can be very lonely. I look forward to their visits. They keep me cheerful and sane!
27 July 2023
Both my parents have received great care and personal help from Bluebird. Some of the girls have been great, especially one lady, who has been absolutely fantastic, so caring and understanding with my dad since Mum has had to go into a care home. She has been a massive help and support to me, and Dad really looks forward to her visits.
27 July 2023
Bluebird Care Hastings and Rother, for six years, cared for my wife who suffered from Dementia and Parkinsons disease. The care she received was without criticism, from the management team to all the carers. They went out of their way to ensure she received the very best and friendly care, preserving her dignity at all times. I cannot thank them enough, especially as after my wife who died at Christmas, their concerns extend to my present day wellbeing.
06 July 2023
The carers are prompt and keep up to date with any notes of concerns. They are lovely to Mum.
03 July 2023
I have been impressed by most of the staff who have worked in my house. One concern is their assumption that elderly people may not be very experienced and knowledgeable. This only applies to a few but is somewhat irritating as one does not wish to be treated in a high-handed manner and assert one's superior experience/knowledge. I would appreciate knowing in advance who is coming to my home.
28 June 2023
The ladies that come through our door are always friendly, kind and very considerate with my husband's feelings. They treat even the dog with respect and understand how important she is to us, as a family. All the ladies can put a smile on my husband's face which is a bonus.
17 October 2022
The Bluebirds look after my grandson who has kidney failure, he is 18. Bluebird supports him with administering medications. He has specialist care needs and the carer that visits was trained specifically in order to provide this care. He has the same carer and has built a good relationship with her. With being 18 it was important his care was person centred around his needs as they are very different to others. Bluebird have understood this fully and built his care plan around his particular needs and preferences. We are very happy and would definitely recommend it.
28 September 2022
Sadly although this used to be a good care company it has declined recently. They have had many excellent staff in the past, still some good ones. Complaint handling is poor now. I was singing their praises in July but not now.
25 August 2022
All the care assistants that have attended me since April 2022 have all been caring and treated me with dignity. Time keeping excellent.
24 August 2022
The Bluebird carers formed good relationships with my mum and always treated her with kindness, consideration and dignity. She enjoyed their visits, and they gave her a fresh outlook on life when she was confined to her home. I was regularly kept up to day on Mum's health, and they really put importance on safeguarding and were proactive in seeking extra support for her when needed. With Bluebird, I felt Mum was in safe hands.
15 August 2022
Having had care with different companies for a long time, I have been blessed to find Bluebird (via recommendation from someone I respect and who is well-informed). They have chosen my carers carefully, all of whom have been kind and highly skilled. My carers have been of an amazing standard. The office staff and management are similarly extremely competent, sensitive to my needs and easy to work with. I feel safe and supported by my Bluebird team, and they have enabled me to live with all my problems and nurtured me to improve and enjoy my life. I would not be alive without the help of Bluebird.
04 August 2022
All the girls who come to look after Nan have been well received by Nan, who was very hesitant initially to accept help from anyone outside the family. They have helped Nan holistically by giving massages and warm cloths to relax her as she is bedbound and benefits from sensory experiences to soothe her aches and pains. I look forward to the girls coming and relieving me as primary carer.
21 July 2022
My carers are always very supportive, professional, kind and helpful. They make me feel valued and go above and beyond to help with my fluctuating needs. A huge thank you to you all.
19 July 2022
My mum was very dubious and worried about having carers. However, she now looks forward to seeing her carers as they all have been so friendly and caring. They chat with Mum, giving her social interaction and cheering her up for the day. She receives friendly, professional help, and both myself and Mum are very happy with the service provided.
19 July 2022
The best care agency we have ever had. The carers, in general, are well trained, and some are well above the normal. The team of carers we have come in are more like friends than carers, and if anything happened to him, I would miss them coming in. They are thorough, cheerful and respectful and a pleasure to have come in.