Submit a Review for Platinum Care Solutions
6 Russell Buildings, 86 West Street, Portchester, Fareham, PO16 9UL
View Full Details of Platinum Care SolutionsLatest Reviews for Platinum Care Solutions
26 March 2024
Mum has been with Platinum for over 6 years and it started with a few visits a day to the now maximum. In all that time, they have changed their support and care for Mum as her illnesses and frailty declines. All of the carers have been great and help Mum to the best of their ability. Mum struggles a lot so it is difficult to get it right all the time, but whoever goes in to see her treats her with kindness and supports her to the fullest. Mum has quite complex needs and nothing is too much, the carers really do show such compassion with her. There are several carers that have become real favourites for Mum and they brighten her day with their anecdotes and conversations. They are so obliging and try the very best they can to adjust to anything we throw at them last minute and the office staff are just as wonderful and helpful. Thanks to their tireless support and help, Mum is still able to stay in her home. Thank you.
26 March 2024
I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality. I am in daily contact with them, so we work together and give my mother the best life in her own home possible.
21 March 2024
From admin through to the caregivers, these are a lovely, friendly and caring team of ladies, whose professional support has enabled my very elderly Mum to enjoy additional time in her own home. Very easy to communicate with and flexible in approach - just what you need when organising care for a family member. I would recommend Platinum Care Solutions without hesitation.
21 March 2024
Have delivered weekly care/domestic help service for some months. Very reliable staff and a thorough weekly cleaning/support service provided. Weekly cleaner/domestic help provides reassuring care, and the company keeps us well-informed throughout.
27 March 2023
Brilliant service, my mum needed help and support urgently to live back home as she was living with me after a hospital stay and my boiler broke. Platinum Care came to the rescue in our hour of need. My mum was apprehensive at first as she had never needed support before but loves it and her ladies who pop in. A friendly voice and hot dinner, I am able to know she is kept an eye on and am able to live independently. Thank you, everyone, worth every penny for peace of mind.
15 July 2022
All the carers are really polite and helpful.
12 June 2022
As Mum's mobility deteriorated, we needed to instruct carers to come in to her home and help her out. Not having been in this situation before, we were very impressed with Platinum Care, right from the initial enquiry stage to the actual caring of Mum. They helped us through the process every step of the way and even when her ability deteriorated, helped us out above and beyond. Mum was always more than happy with the care that she received. She has now moved into a Care Home, and whilst we only used Platinum Care for about 3 or 4 months, can't recommend them enough.
31 March 2022
Always received good care despite the shortage of staff making it difficult to recruit. The biggest gripe is the charge of double-time, profit margin should not be charged at that rate.
29 March 2022
Mum never expected to be in need of carers but she has found them to be sympathetic, empathetic and very keen to get her care right. They do their best to meet her needs as she requests. Never make her feel they'd rather not be doing it and they put her at the centre of what they do. If she is needed to be flexible, she is very willing in the knowledge that it works both ways! Value for money is all relative!
29 March 2022
Usually very good, any problems get sorted.
29 March 2022
The ladies are lovely with my husband and handle his situation. He enjoys his banter with them. He enjoys his banter with them.
28 March 2022
Carers are lovely and kind, also good, helpful and do anything for me.
25 March 2022
Perfectly happy. All staff attending have been most competent and carried out all that we asked to be done. Was most satisfactory.
25 March 2022
Very helpful, considerate and kind. They go the extra mile.
24 March 2022
These carers are excellent. They are very reliable and caring.
24 March 2022
My carer company is excellent, no trouble. My carer (weekdays) is excellent too. Very caring too, very helpful and always positive.
24 March 2022
I am happy with the care I receive and they are kind and caring.
24 March 2022
Excellent care and service.
24 March 2022
I think this is a good company. The carers are all very kind and caring, they always help with anything I need. I don't think I would find a better company.
24 March 2022
I have been with them for nearly two years. I have been more than grateful for my care and I would say this is excellent care from them. My carer always goes the extra mile to help and is outstanding. I can't praise them enough. On the few occasions, I have had to phone the office I have always had an excellent response.
Latest Reviews for Platinum Care Solutions
26 March 2024
Mum has been with Platinum for over 6 years and it started with a few visits a day to the now maximum. In all that time, they have changed their support and care for Mum as her illnesses and frailty declines. All of the carers have been great and help Mum to the best of their ability. Mum struggles a lot so it is difficult to get it right all the time, but whoever goes in to see her treats her with kindness and supports her to the fullest. Mum has quite complex needs and nothing is too much, the carers really do show such compassion with her. There are several carers that have become real favourites for Mum and they brighten her day with their anecdotes and conversations. They are so obliging and try the very best they can to adjust to anything we throw at them last minute and the office staff are just as wonderful and helpful. Thanks to their tireless support and help, Mum is still able to stay in her home. Thank you.
26 March 2024
I am very happy with my mother's care provider, especially her main carer. I feel very comfortable discussing issues with them and confident that my concerns are met. The care provided is of a high quality. I am in daily contact with them, so we work together and give my mother the best life in her own home possible.
21 March 2024
From admin through to the caregivers, these are a lovely, friendly and caring team of ladies, whose professional support has enabled my very elderly Mum to enjoy additional time in her own home. Very easy to communicate with and flexible in approach - just what you need when organising care for a family member. I would recommend Platinum Care Solutions without hesitation.
21 March 2024
Have delivered weekly care/domestic help service for some months. Very reliable staff and a thorough weekly cleaning/support service provided. Weekly cleaner/domestic help provides reassuring care, and the company keeps us well-informed throughout.
27 March 2023
Brilliant service, my mum needed help and support urgently to live back home as she was living with me after a hospital stay and my boiler broke. Platinum Care came to the rescue in our hour of need. My mum was apprehensive at first as she had never needed support before but loves it and her ladies who pop in. A friendly voice and hot dinner, I am able to know she is kept an eye on and am able to live independently. Thank you, everyone, worth every penny for peace of mind.
15 July 2022
All the carers are really polite and helpful.
12 June 2022
As Mum's mobility deteriorated, we needed to instruct carers to come in to her home and help her out. Not having been in this situation before, we were very impressed with Platinum Care, right from the initial enquiry stage to the actual caring of Mum. They helped us through the process every step of the way and even when her ability deteriorated, helped us out above and beyond. Mum was always more than happy with the care that she received. She has now moved into a Care Home, and whilst we only used Platinum Care for about 3 or 4 months, can't recommend them enough.
31 March 2022
Always received good care despite the shortage of staff making it difficult to recruit. The biggest gripe is the charge of double-time, profit margin should not be charged at that rate.
29 March 2022
Mum never expected to be in need of carers but she has found them to be sympathetic, empathetic and very keen to get her care right. They do their best to meet her needs as she requests. Never make her feel they'd rather not be doing it and they put her at the centre of what they do. If she is needed to be flexible, she is very willing in the knowledge that it works both ways! Value for money is all relative!
29 March 2022
Usually very good, any problems get sorted.
29 March 2022
The ladies are lovely with my husband and handle his situation. He enjoys his banter with them. He enjoys his banter with them.
28 March 2022
Carers are lovely and kind, also good, helpful and do anything for me.
25 March 2022
Perfectly happy. All staff attending have been most competent and carried out all that we asked to be done. Was most satisfactory.
25 March 2022
Very helpful, considerate and kind. They go the extra mile.
24 March 2022
These carers are excellent. They are very reliable and caring.
24 March 2022
My carer company is excellent, no trouble. My carer (weekdays) is excellent too. Very caring too, very helpful and always positive.
24 March 2022
I am happy with the care I receive and they are kind and caring.
24 March 2022
Excellent care and service.
24 March 2022
I think this is a good company. The carers are all very kind and caring, they always help with anything I need. I don't think I would find a better company.
24 March 2022
I have been with them for nearly two years. I have been more than grateful for my care and I would say this is excellent care from them. My carer always goes the extra mile to help and is outstanding. I can't praise them enough. On the few occasions, I have had to phone the office I have always had an excellent response.