Aspen House, Chesnut Road, Darlington, DL1 1QL
View Full Details of Springfield Healthcare (Darlington)I have had Springfield Healthcare for my brother who is paralysed from the chest down. My brother's carers provide the utmost care, 10 out of 10. I would highly recommend Springfield Care to anyone they are like part of the family.
My wife was admitted to hospital and diagnosed with dementia also affecting her mobility. The care with Springfield was in place within a week of coming home. The care staff have been excellent, considerate of my wife's needs, and bring a smile to her face. We could not manage without them. We have had their services for six months and my wife is doing really well.
Springfield Healthcare have supported me for just over 6 months and I can't praise them enough for carers coming to my home but also in the office. They go above and beyond. Always offering outstanding help and support. They have helped me a lot and couldn't ask for a better bunch of people to look after me. All carers are infused with care and compassion which is evident when they are supporting me, they are good listeners and have a lot of time and patience for me. I would like to say a massive thank you for all the help and counted support.
Very well organised, my grandad was treated with so much respect and care. All of the carers were so friendly with him, respected his home, and kept everything clean and tidy! We couldn't have asked for better!
Our experience with Springfield Healthcare in Darlington has been exceptional since they began caring for our mother after her nursing home discharge. Their dedication and professionalism shine through in every aspect of their service. A particular staff member's communication is outstanding - she responds to emails promptly and addresses concerns quickly, giving us great peace of mind. What truly sets them apart is their approach to caring for our mother, who has vascular dementia. The carers take time to engage with her in genuine conversation, treating her with dignity and creating a warm atmosphere. While it's their job, the staff consistently go above and beyond. Their considerate approach makes a real difference in our mother's daily life. They adapt their care to her preferences, showing true flexibility. We're deeply grateful for everything the Springfield Healthcare team does. Their professional expertise and genuine warmth have made this journey easier for our family.
My father-in-law was cared for by your company. I can honestly say that the carers really made a difference to his life and we managed to keep him at home longer than we expected. Nothing was a problem. They spent time laughing and joking with him, something he really enjoyed. Can't thank Springfield Healthcare enough. I 100% recommend this company
Springfield carers have been caring for my mam for the past 10 weeks, I have nothing but praise for these carers and the company. My mum looks forward to the visits from the carers, it has helped both my mam and myself. I find them and our care supervisor amazing, always available to assist me with my questions. Amazing team, keep up the hard work. Well done.
Overall exceptional service - pleasant and good at their jobs. Turnover of staff has reduced, which is most welcome. The office are also helpful in dealing with queries.
Generally Springfield Healthcare offers a good service although it would benefit from more carers. Most problems arise when carers do not come into work for various reasons. It would help carers and those who do the rotas if more than three minutes travelling time between clients was offered by Darlington Borough Council. It works when carers are visiting clients living close in an urban situation but not when drivers have to get out to the villages from Darlington, especially when there is a lot of traffic in rush hours. Carers are glad that their rotas enable them to manage other responsibilities such as taking children to school. Students who are studying at university are employed when appropriate to give them practical experience which works very well.
I have had Springfield Healthcare for my brother who is paralysed from the chest down. My brother's carers provide the utmost care, 10 out of 10. I would highly recommend Springfield Care to anyone they are like part of the family.
My wife was admitted to hospital and diagnosed with dementia also affecting her mobility. The care with Springfield was in place within a week of coming home. The care staff have been excellent, considerate of my wife's needs, and bring a smile to her face. We could not manage without them. We have had their services for six months and my wife is doing really well.
Springfield Healthcare have supported me for just over 6 months and I can't praise them enough for carers coming to my home but also in the office. They go above and beyond. Always offering outstanding help and support. They have helped me a lot and couldn't ask for a better bunch of people to look after me. All carers are infused with care and compassion which is evident when they are supporting me, they are good listeners and have a lot of time and patience for me. I would like to say a massive thank you for all the help and counted support.
Very well organised, my grandad was treated with so much respect and care. All of the carers were so friendly with him, respected his home, and kept everything clean and tidy! We couldn't have asked for better!
Our experience with Springfield Healthcare in Darlington has been exceptional since they began caring for our mother after her nursing home discharge. Their dedication and professionalism shine through in every aspect of their service. A particular staff member's communication is outstanding - she responds to emails promptly and addresses concerns quickly, giving us great peace of mind. What truly sets them apart is their approach to caring for our mother, who has vascular dementia. The carers take time to engage with her in genuine conversation, treating her with dignity and creating a warm atmosphere. While it's their job, the staff consistently go above and beyond. Their considerate approach makes a real difference in our mother's daily life. They adapt their care to her preferences, showing true flexibility. We're deeply grateful for everything the Springfield Healthcare team does. Their professional expertise and genuine warmth have made this journey easier for our family.
My father-in-law was cared for by your company. I can honestly say that the carers really made a difference to his life and we managed to keep him at home longer than we expected. Nothing was a problem. They spent time laughing and joking with him, something he really enjoyed. Can't thank Springfield Healthcare enough. I 100% recommend this company
Springfield carers have been caring for my mam for the past 10 weeks, I have nothing but praise for these carers and the company. My mum looks forward to the visits from the carers, it has helped both my mam and myself. I find them and our care supervisor amazing, always available to assist me with my questions. Amazing team, keep up the hard work. Well done.
Overall exceptional service - pleasant and good at their jobs. Turnover of staff has reduced, which is most welcome. The office are also helpful in dealing with queries.
Generally Springfield Healthcare offers a good service although it would benefit from more carers. Most problems arise when carers do not come into work for various reasons. It would help carers and those who do the rotas if more than three minutes travelling time between clients was offered by Darlington Borough Council. It works when carers are visiting clients living close in an urban situation but not when drivers have to get out to the villages from Darlington, especially when there is a lot of traffic in rush hours. Carers are glad that their rotas enable them to manage other responsibilities such as taking children to school. Students who are studying at university are employed when appropriate to give them practical experience which works very well.