Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Caring Hearts Ltd

stars
stars 04 October 2024
Navigating the care sector is hard when you are caring for a loved one. You want the best for them and expect that those who come into their home to look after them do so in a caring, punctual and effective manner. For our family, the past 5 years have been built on one bad experience after another, until we began using Caring Hearts. Every single member of staff is wonderful and eager to do their best for our Mum. They have taken time to learn from the family all the little things that will help make their job easier, they are rarely late and have made no mistakes at all. Lovely smiles and attention to detail, making suggestions to help the family and is never scared to ask for help or advice from those who know Mum best - her family. Thank you Caring Hearts Stirling branch and all Mum's wonderful carers you have made such a difference to her and to us as a family and we appreciate you all so very much. xxx
Review from Suzanne C (Daughter of Client/Service User)