Submit a Review for Caremark Sutton
20 Ewell Road, Cheam, Sutton, SM3 8BU
View Full Details of Caremark SuttonLatest Reviews for Caremark Sutton
07 March 2025
My daughter have been working with Caremark Sutton since 2022. She has been receiving excellent support from her PA's. Caremark staff are professional and well trained. They all treat my daughter with respect, dignity, as an individual ad they listen to her. The support they give to her is person centred. I have noticed that my daughter's confidence have improved a great deal. PAs have empowered my daughter and this have made my daughter's self esteem to improve. PAs also respect the whole family unity which is very good, we feel supported as a whole family unity. Your communication is excellent, you are very quick to respond to calls, queries and emails. My daughter gets regular reviews, which is very good. I just want to say, thank you so much to all the PA's who are supporting my daughter and all the management for the hard work you are doing. Caremark Sutton you are making a big impact in the community, continue to shine and upholding code of conduct standards.
04 March 2025
Have found Caremark to be fulfilling of my wife's requirements. They are always on time, give or take a few minutes, polite and caring towards their task of dealing with my wife. The office staff are also easy people to talk to and attentive to our requirements.
17 December 2024
I was very impressed with the service we received when my mother required daily assistance to remain living in her own home. The carers were outstanding, caring, respectful, reliable and kind. Their supervisor was reliable, efficient, a clear communicator, great at exploring different options for my mother as her needs changed, and quick to assist when the carers had concerns about my mother's condition. It made a huge difference to have peace of mind, knowing the carers coming into my mother's home were trustworthy, reliable and providing excellent personal care and a kindly human touch for her. I highly recommend this service to others.
08 October 2024
Caremark have always tried to do their very best to help and support my brother. They show kindness and care in equal measure, and incredible patience at times! I am so glad he is with them, and thank all the carers, office based staff, and management for being there and doing a hard job with grace and dedication.
14 May 2024
Most carers are very good, efficient, and caring. Just of human error. They were trained by their team supervisor who has been very communicative with family, supportive, and proactive with suggestions and equipment. The company has been flexible with our needs.
14 May 2024
During a very challenging period when both elderly parents required support, Caremark has been wonderful. Professional needs assessment, responsive and sympathetic management contacts, and great care staff to assist at home. Everyone involved has made the effort to connect personally with my parents as well as provide the required support - that's made a real difference in helping them adjust to the situation of accepting care, and for me in being able to trust that their needs are being provided for. For anyone else dealing with this kind of difficult journey, I'd wholeheartedly recommend Caremark as a starting point.
28 March 2024
Mum is having a positive experience with Caremark. The main areas that make it outstanding are the little extras her main carers do. They have taken time to get to know her and see what makes a difference to her, such as making the bed the way that helps her and plumping up her cushions. Silly things but make a big difference to her. They take the pressure off me by helping empty the bin and clean up if Mum drops something. Another point she likes is that she has 3 main carers so she can get to know them and knows who will be walking through her door twice a day.
19 March 2024
Very happy with the service we receive. All of the carers are helpful and friendly. They are cheerful and pleasant when they visit. The Manager is very professional, accommodating, and kind. Every effort is made to meet our needs.
18 March 2024
From assessment to care implementation on the first day, to the three times a-day amazing care visits and a supervisor follow-up home visit, everything has been incredibly well organised. The carers are well-trained, punctual and polite, caring, empathetic and encouraging. The office staff are so supportive of the family carer, ensuring all the necessary details are passed onto the staff to enable effective care and a smooth transition for all. I’m so glad I found Caremark and grateful for their help in caring for my dad.
06 February 2024
Moving to a new borough with new carers, home care made it easy. Any problems are sorted straight away. They are courteous, friendly and helpful, a pleasant change from what I have experienced with other companies. Thoroughly recommend.
10 January 2024
After a challenging year, with both parents needing care and in and out of hospital, I couldn't recommend Caremark highly enough. From the caring, respectful carers, the fantastic supervisor and on the ball office team. Not only have they looked after my parents needs, but were a support to me when things got more demanding. Our whole family are grateful for Caremark's professionalism.
19 September 2023
Caremark has been providing companionship services to my mother for several months. I have been hugely impressed by the quality of the carers as well as the care management team. It took a bit of time for us to settle into the right routine and everyone could not have been more helpful and supportive. It was so reassuring to be able to discuss my mother's needs with people who were both professional and empathetic to the situation. They were always focused on delivering the best outcome and making sure that my mother was getting the right support. The consistency of the excellent service was another feature of the high quality of the whole organisation. I cannot recommend them highly enough!
06 September 2023
My mum received six week care when she came out of hospital. I can’t thank enough one of the carers who has been so kind and caring to my mum. The care that person has provided has been amazing. Thank you.
25 August 2023
Thank you for our first experience with care in the home. The admin side was very efficient, kind, and caring. The carers to our mum were lovely; she had nothing but kind things to say about the team. They were all caring, listening to her needs. A big thank you to all you do, a great service with care. Very kind regards.
17 August 2023
My main carer has been exceptional. I was really apprehensive as never had carers before but she goes over and above to make the client feel special. She is passionate about people and dedicated to her profession. She is experienced and her attentive yet encouraging approach has made my progress and recovery faster and easier. We need more people like her in the profession. It’s been a great privilege and pleasure to have her. Thank you.
15 August 2023
The kindness and support offered by everyone at Caremark Sutton to my parents and me has been phenomenal. I had to arrange a lot of care at short notice following a surprise hospital discharge and both of the care coordinators were magnificent with their instant, calm help. The situation went from one of sheer panic over a potentially dangerous situation to a feeling that it would all be okay thanks to Caremark.
01 August 2023
My wife came out of hospital on 1st June 2023, after an operation to remove cancerous ovaries and fallopian tubes. Assistance started immediately. She needed assistance getting into and out of bed and taking a daily shower, as instructed by the the hospital. Gradually, over six weeks, she has been able to get upstairs and downstairs on her own. At night, she was helped to get undressed and then into her nightdress. Help was also given with incontinence pads, placing and replacing them. Overall, we could not have had better service, given with cheerfulness and with excellent advice. Thank you.
11 May 2023
We have been absolutely delighted with my husband's carers. There have been a few days where he has woken up feeling a bit down but when his carer arrives his mood is lifted by the wonderful care he receives, as well as having a good chat and a laugh with a very professional and sympathetic carer. All your carers who have been caring for my husband, are polite and treat him with respect.
08 May 2023
I did not know what to expect but the carers were very friendly. I had a little difficulty understanding what they were saying at times but we got over that. The service they gave was excellent and I am very grateful.
02 May 2023
Could not have experienced any better care than that provided by team members. The individual caring and communication during visits was superb. The carers team worked professionally and always ensured the correct commutation was present.
Latest Reviews for Caremark Sutton
07 March 2025
My daughter have been working with Caremark Sutton since 2022. She has been receiving excellent support from her PA's. Caremark staff are professional and well trained. They all treat my daughter with respect, dignity, as an individual ad they listen to her. The support they give to her is person centred. I have noticed that my daughter's confidence have improved a great deal. PAs have empowered my daughter and this have made my daughter's self esteem to improve. PAs also respect the whole family unity which is very good, we feel supported as a whole family unity. Your communication is excellent, you are very quick to respond to calls, queries and emails. My daughter gets regular reviews, which is very good. I just want to say, thank you so much to all the PA's who are supporting my daughter and all the management for the hard work you are doing. Caremark Sutton you are making a big impact in the community, continue to shine and upholding code of conduct standards.
04 March 2025
Have found Caremark to be fulfilling of my wife's requirements. They are always on time, give or take a few minutes, polite and caring towards their task of dealing with my wife. The office staff are also easy people to talk to and attentive to our requirements.
17 December 2024
I was very impressed with the service we received when my mother required daily assistance to remain living in her own home. The carers were outstanding, caring, respectful, reliable and kind. Their supervisor was reliable, efficient, a clear communicator, great at exploring different options for my mother as her needs changed, and quick to assist when the carers had concerns about my mother's condition. It made a huge difference to have peace of mind, knowing the carers coming into my mother's home were trustworthy, reliable and providing excellent personal care and a kindly human touch for her. I highly recommend this service to others.
08 October 2024
Caremark have always tried to do their very best to help and support my brother. They show kindness and care in equal measure, and incredible patience at times! I am so glad he is with them, and thank all the carers, office based staff, and management for being there and doing a hard job with grace and dedication.
14 May 2024
Most carers are very good, efficient, and caring. Just of human error. They were trained by their team supervisor who has been very communicative with family, supportive, and proactive with suggestions and equipment. The company has been flexible with our needs.
14 May 2024
During a very challenging period when both elderly parents required support, Caremark has been wonderful. Professional needs assessment, responsive and sympathetic management contacts, and great care staff to assist at home. Everyone involved has made the effort to connect personally with my parents as well as provide the required support - that's made a real difference in helping them adjust to the situation of accepting care, and for me in being able to trust that their needs are being provided for. For anyone else dealing with this kind of difficult journey, I'd wholeheartedly recommend Caremark as a starting point.
28 March 2024
Mum is having a positive experience with Caremark. The main areas that make it outstanding are the little extras her main carers do. They have taken time to get to know her and see what makes a difference to her, such as making the bed the way that helps her and plumping up her cushions. Silly things but make a big difference to her. They take the pressure off me by helping empty the bin and clean up if Mum drops something. Another point she likes is that she has 3 main carers so she can get to know them and knows who will be walking through her door twice a day.
19 March 2024
Very happy with the service we receive. All of the carers are helpful and friendly. They are cheerful and pleasant when they visit. The Manager is very professional, accommodating, and kind. Every effort is made to meet our needs.
18 March 2024
From assessment to care implementation on the first day, to the three times a-day amazing care visits and a supervisor follow-up home visit, everything has been incredibly well organised. The carers are well-trained, punctual and polite, caring, empathetic and encouraging. The office staff are so supportive of the family carer, ensuring all the necessary details are passed onto the staff to enable effective care and a smooth transition for all. I’m so glad I found Caremark and grateful for their help in caring for my dad.
06 February 2024
Moving to a new borough with new carers, home care made it easy. Any problems are sorted straight away. They are courteous, friendly and helpful, a pleasant change from what I have experienced with other companies. Thoroughly recommend.
10 January 2024
After a challenging year, with both parents needing care and in and out of hospital, I couldn't recommend Caremark highly enough. From the caring, respectful carers, the fantastic supervisor and on the ball office team. Not only have they looked after my parents needs, but were a support to me when things got more demanding. Our whole family are grateful for Caremark's professionalism.
19 September 2023
Caremark has been providing companionship services to my mother for several months. I have been hugely impressed by the quality of the carers as well as the care management team. It took a bit of time for us to settle into the right routine and everyone could not have been more helpful and supportive. It was so reassuring to be able to discuss my mother's needs with people who were both professional and empathetic to the situation. They were always focused on delivering the best outcome and making sure that my mother was getting the right support. The consistency of the excellent service was another feature of the high quality of the whole organisation. I cannot recommend them highly enough!
06 September 2023
My mum received six week care when she came out of hospital. I can’t thank enough one of the carers who has been so kind and caring to my mum. The care that person has provided has been amazing. Thank you.
25 August 2023
Thank you for our first experience with care in the home. The admin side was very efficient, kind, and caring. The carers to our mum were lovely; she had nothing but kind things to say about the team. They were all caring, listening to her needs. A big thank you to all you do, a great service with care. Very kind regards.
17 August 2023
My main carer has been exceptional. I was really apprehensive as never had carers before but she goes over and above to make the client feel special. She is passionate about people and dedicated to her profession. She is experienced and her attentive yet encouraging approach has made my progress and recovery faster and easier. We need more people like her in the profession. It’s been a great privilege and pleasure to have her. Thank you.
15 August 2023
The kindness and support offered by everyone at Caremark Sutton to my parents and me has been phenomenal. I had to arrange a lot of care at short notice following a surprise hospital discharge and both of the care coordinators were magnificent with their instant, calm help. The situation went from one of sheer panic over a potentially dangerous situation to a feeling that it would all be okay thanks to Caremark.
01 August 2023
My wife came out of hospital on 1st June 2023, after an operation to remove cancerous ovaries and fallopian tubes. Assistance started immediately. She needed assistance getting into and out of bed and taking a daily shower, as instructed by the the hospital. Gradually, over six weeks, she has been able to get upstairs and downstairs on her own. At night, she was helped to get undressed and then into her nightdress. Help was also given with incontinence pads, placing and replacing them. Overall, we could not have had better service, given with cheerfulness and with excellent advice. Thank you.
11 May 2023
We have been absolutely delighted with my husband's carers. There have been a few days where he has woken up feeling a bit down but when his carer arrives his mood is lifted by the wonderful care he receives, as well as having a good chat and a laugh with a very professional and sympathetic carer. All your carers who have been caring for my husband, are polite and treat him with respect.
08 May 2023
I did not know what to expect but the carers were very friendly. I had a little difficulty understanding what they were saying at times but we got over that. The service they gave was excellent and I am very grateful.
02 May 2023
Could not have experienced any better care than that provided by team members. The individual caring and communication during visits was superb. The carers team worked professionally and always ensured the correct commutation was present.