Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Novus Care - Cranleigh Surrey

stars
stars 24 June 2022
My wife and I are very pleased with the service we receive from Novus Care - Cranleigh. All the carers have been so helpful and kind to us both. The office ladies keep us informed at all times and call frequently to ensure we are happy. To have such support really does make a difference.
Review from R D (Husband of Client/Service User)
stars
stars 29 April 2020
I think Novus Care are very good and professional. The girls and boys are all very professional and attend to me very well, and caring for my needs. I wish them the best for the future.
Review from A N (Client / Service User)