Submit a Review for Great Park Homecare
59-60 Thames Street, Windsor, SL4 1TX
View Full Details of Great Park HomecareLatest Reviews for Great Park Homecare
25 March 2025
Great Park Homecare provided personal care for my mother for four months and the quality of the care was outstanding. The small core team of carers who looked after her were kind, compassionate and competent. They were also very patient whenever my mother -- who was fiercely independent -- became (understandably) frustrated by her age and frailty. My sister and I knew that Mum was in good hands. But the point at which Great Park Homecare most clearly showed its true colours came towards the end of my mother's life when she had a fall late one night. Neither my sister nor I were close by. So, when my mother's pendant alarm went off, it was the owner and his wife who dashed over to check up on her and call an ambulance -- this at nearly midnight, some two hours after the normal working day had ended. My sister and I are deeply grateful for the support Great Park Homecare provided during a very difficult time.
05 February 2025
I have had the pleasure of meeting many of the carers who attend to my father and mother over the last 12 months or more. At every point the care provided has been exceptional by all staff there is a true sense of genuine pride in what they do. On more than one occasion, they have gone over and above in certain situations. Whenever we needed to change what we needed or asked for more, this has never been a problem. Truly remarkable care from all with this company, from the carers to the management.
11 November 2024
After an accident, I needed some help with personal care. Great Park Homecare was highly recommended to me and really lived up to that recommendation. The help I received was invaluable and reassuring during a time that was very challenging for me. It was wonderful to be able to call on them for just a couple of months and to know that this help is available to me if needed in the future for whatever period of time.
23 September 2024
Great Park Homecare have been my mum's carers ever since 2017 when my mum's mobility worsened. Three times a day two carers attend to my mum at her home. The company and the carers have been professional, caring and supportive throughout, which has been such a help and relief for me as I live a distance away.
17 July 2024
In the final weeks of our mother's life, we could not have been better supported by the Great Park Homecare team. The quality of care was exceptional: Mummy's needs were first and foremost in their minds but they never lost sight of the needs of my sisters and me. They found the right balance of gentleness, dignity, humour and courage to support us. They showed great flexibility in accommodating Mummy's changing needs and the team went above and beyond to ensure Mummy received the best level of support possible in such challenging circumstances. They could not have been a better partner to us.
31 May 2024
I have been delighted with the service we have received from Great Park Homecare for my dad. They have been really flexible, providing blocks of respite care so that my mum can go away on holiday as well as regular sessions as needed. They have really supported us to navigate his changing needs, making suggestions and giving us feedback on how things are working. The staff are highly professional but also caring - some even attended his 90th birthday party! I would not hesitate to recommend them - the peace of mind their service gives us is invaluable.
29 May 2024
I have been delighted with all the guidance and help the team at Great Park Homecare has given me whilst I have moved my mum out of a care home back to her own home. They have made sure that she has all the equipment she needs from Occupational Therapy. Since she has moved back home they have given her all the support and kindness she needs to stay there. Both my mum and I are so grateful for this. Thank you.
28 May 2024
Their carers are most kind and attentive and arrive mostly on time, never more than 1/4 hour late. They are very good at dealing with any problems one may have. Their app system records these problems so the next team arriving know exactly what has happened on previous visits.
20 May 2024
Great Park Homecare was highly recommended and has lived up to the recommendation. They are always responsive and helpful. Any issues or concerns I have about my parents has always been responded to in a timely manner. All the staff have been kind, considerate and have treated both my parents with care and respect. It has been a great relief to me to know they are being looked after – this is the sort of thing that could easily make a massive negative impact on my own life, so I greatly appreciate the staff at Great Park Homecare. I have no hesitation in recommending them to anyone who has elderly parents or relatives who need care in their own home.
14 May 2024
In all aspects, whether in communication or requests, my requirements have been met. Great Park is always there to advise and assist. I have always been provided with assistance in whatever I have required. Every possible need I may have is always provided. I cannot thank Great Park enough for the support. Thank you.
28 February 2023
We have been very impressed with the kindness, care and professionalism of everyone at Great Park Homecare. From the first contact of coming to the house and assessing our needs, they have always shown a high degree of professionalism. All the carers turn up on time, even when the rota has been changed to accommodate some unforeseen events. They have an app system which each carer uses to record notes of exactly what has been done and any small changes to the care needs. So the carer who calls in the evening has read the notes before she walks in the door and knows exactly what happened earlier that day. They make lots of suggestions of things that will help with Mom's care, which all together make a big difference. They help with the equipment, which we needed and always showed a gentle touch of kindness to Mom. Overall, a very positive experience. I highly recommend this company.
28 March 2022
My mother has been having care from this company for over a year. She is very happy with the service which has enabled her to remain independent at home. The carers are polite and considerate. They give my mother choices which she appreciates. E.g shower or strip wash. Management are very good at communicating. They respond promptly to queries and requests. They are also excellent at responding to my mother's changing needs. In summary, my mother and we, as a family, are very happy with the service which this company provide and we thank them sincerely.
28 March 2022
My father-in-law needed care daily, Great Park Homecare was recommended to me by a friend whom they care for. The service received is excellent! They have put themselves out to accommodate the needs of my father-in-law. They are excellent at communicating should there be any needs (i.e. shopping or any problems). I would highly recommend the very caring team of carers. Thank you, this has taken a real load off my shoulders.
03 March 2022
We have a regular carer who is excellent. She looks after my husband very well and takes charge whilst she is here. In fact, he will do what the carer says more than me! His carer talks to him, asks him things and has made many suggestions to improve his well-being. As a company, Great Park is very good. They try very hard to deliver a caring and supportive service - not just to my husband but to me as well. Like all care companies, they struggle with recruiting carers and until the UK recognises carers as a career role it will continue to be difficult. We are very happy to be with Great Park.
24 February 2022
I have been using Great Park Homecare for about a year. It has been so helpful to use such a caring and well-run service. It gives me great confidence in helping me to manage my husband's health issues in knowing that I can call on their services with absolute confidence.
24 February 2022
Great Park Homecare has been providing care for my father for the past four years. As I do not live near him it is very reassuring that they are providing such an excellent service. The carers are fully supportive and friendly and the management team have also been excellent when queries have arisen. All in all a first-class service.
18 May 2021
We have Great Park care to attend to my father's daily needs. They come in 4 times a day and make his meals and deal with his personal care. The care staff are friendly and supportive. They spend time chatting with my father which he enjoys. I can phone or email with any concerns and get a reply immediately. Very pleased with the service they provided.
30 April 2021
My mum has been delighted with all the helpers who have come to her house. Service has always been friendly, flexible, reliable and professional. This is both on the part of the managers and the care workers themselves. I would thoroughly recommend them.
30 April 2021
We had reason to call upon the services of Great Park Homecare at short notice and they were able to step up without issue. As first time users of this kind of service, we were unsure what to expect but the manager and the team made us feel welcome and took over the care of my mother without complaint. She was not the easiest person to deal with due to her dementia/Alzheimer’s but we received regular updates and they were happy to go that extra yard to pick medication up or take her to appointments. Without them we would have struggled due to geographical distances and they helped us get her in to hospital when needed. Good job. Thank you.
30 April 2021
The care and support my mother received made an extremely difficult period in our lives very much happier and easier. The well trained and caring staff became an extension of our family and mother looked forward to their visit. Any concerns or changes we occasionally had were very quickly addressed and resolved. Someone was always on hand and I am happy to recommend Great Park Homecare most highly.
Latest Reviews for Great Park Homecare
25 March 2025
Great Park Homecare provided personal care for my mother for four months and the quality of the care was outstanding. The small core team of carers who looked after her were kind, compassionate and competent. They were also very patient whenever my mother -- who was fiercely independent -- became (understandably) frustrated by her age and frailty. My sister and I knew that Mum was in good hands. But the point at which Great Park Homecare most clearly showed its true colours came towards the end of my mother's life when she had a fall late one night. Neither my sister nor I were close by. So, when my mother's pendant alarm went off, it was the owner and his wife who dashed over to check up on her and call an ambulance -- this at nearly midnight, some two hours after the normal working day had ended. My sister and I are deeply grateful for the support Great Park Homecare provided during a very difficult time.
05 February 2025
I have had the pleasure of meeting many of the carers who attend to my father and mother over the last 12 months or more. At every point the care provided has been exceptional by all staff there is a true sense of genuine pride in what they do. On more than one occasion, they have gone over and above in certain situations. Whenever we needed to change what we needed or asked for more, this has never been a problem. Truly remarkable care from all with this company, from the carers to the management.
11 November 2024
After an accident, I needed some help with personal care. Great Park Homecare was highly recommended to me and really lived up to that recommendation. The help I received was invaluable and reassuring during a time that was very challenging for me. It was wonderful to be able to call on them for just a couple of months and to know that this help is available to me if needed in the future for whatever period of time.
23 September 2024
Great Park Homecare have been my mum's carers ever since 2017 when my mum's mobility worsened. Three times a day two carers attend to my mum at her home. The company and the carers have been professional, caring and supportive throughout, which has been such a help and relief for me as I live a distance away.
17 July 2024
In the final weeks of our mother's life, we could not have been better supported by the Great Park Homecare team. The quality of care was exceptional: Mummy's needs were first and foremost in their minds but they never lost sight of the needs of my sisters and me. They found the right balance of gentleness, dignity, humour and courage to support us. They showed great flexibility in accommodating Mummy's changing needs and the team went above and beyond to ensure Mummy received the best level of support possible in such challenging circumstances. They could not have been a better partner to us.
31 May 2024
I have been delighted with the service we have received from Great Park Homecare for my dad. They have been really flexible, providing blocks of respite care so that my mum can go away on holiday as well as regular sessions as needed. They have really supported us to navigate his changing needs, making suggestions and giving us feedback on how things are working. The staff are highly professional but also caring - some even attended his 90th birthday party! I would not hesitate to recommend them - the peace of mind their service gives us is invaluable.
29 May 2024
I have been delighted with all the guidance and help the team at Great Park Homecare has given me whilst I have moved my mum out of a care home back to her own home. They have made sure that she has all the equipment she needs from Occupational Therapy. Since she has moved back home they have given her all the support and kindness she needs to stay there. Both my mum and I are so grateful for this. Thank you.
28 May 2024
Their carers are most kind and attentive and arrive mostly on time, never more than 1/4 hour late. They are very good at dealing with any problems one may have. Their app system records these problems so the next team arriving know exactly what has happened on previous visits.
20 May 2024
Great Park Homecare was highly recommended and has lived up to the recommendation. They are always responsive and helpful. Any issues or concerns I have about my parents has always been responded to in a timely manner. All the staff have been kind, considerate and have treated both my parents with care and respect. It has been a great relief to me to know they are being looked after – this is the sort of thing that could easily make a massive negative impact on my own life, so I greatly appreciate the staff at Great Park Homecare. I have no hesitation in recommending them to anyone who has elderly parents or relatives who need care in their own home.
14 May 2024
In all aspects, whether in communication or requests, my requirements have been met. Great Park is always there to advise and assist. I have always been provided with assistance in whatever I have required. Every possible need I may have is always provided. I cannot thank Great Park enough for the support. Thank you.
28 February 2023
We have been very impressed with the kindness, care and professionalism of everyone at Great Park Homecare. From the first contact of coming to the house and assessing our needs, they have always shown a high degree of professionalism. All the carers turn up on time, even when the rota has been changed to accommodate some unforeseen events. They have an app system which each carer uses to record notes of exactly what has been done and any small changes to the care needs. So the carer who calls in the evening has read the notes before she walks in the door and knows exactly what happened earlier that day. They make lots of suggestions of things that will help with Mom's care, which all together make a big difference. They help with the equipment, which we needed and always showed a gentle touch of kindness to Mom. Overall, a very positive experience. I highly recommend this company.
28 March 2022
My mother has been having care from this company for over a year. She is very happy with the service which has enabled her to remain independent at home. The carers are polite and considerate. They give my mother choices which she appreciates. E.g shower or strip wash. Management are very good at communicating. They respond promptly to queries and requests. They are also excellent at responding to my mother's changing needs. In summary, my mother and we, as a family, are very happy with the service which this company provide and we thank them sincerely.
28 March 2022
My father-in-law needed care daily, Great Park Homecare was recommended to me by a friend whom they care for. The service received is excellent! They have put themselves out to accommodate the needs of my father-in-law. They are excellent at communicating should there be any needs (i.e. shopping or any problems). I would highly recommend the very caring team of carers. Thank you, this has taken a real load off my shoulders.
03 March 2022
We have a regular carer who is excellent. She looks after my husband very well and takes charge whilst she is here. In fact, he will do what the carer says more than me! His carer talks to him, asks him things and has made many suggestions to improve his well-being. As a company, Great Park is very good. They try very hard to deliver a caring and supportive service - not just to my husband but to me as well. Like all care companies, they struggle with recruiting carers and until the UK recognises carers as a career role it will continue to be difficult. We are very happy to be with Great Park.
24 February 2022
I have been using Great Park Homecare for about a year. It has been so helpful to use such a caring and well-run service. It gives me great confidence in helping me to manage my husband's health issues in knowing that I can call on their services with absolute confidence.
24 February 2022
Great Park Homecare has been providing care for my father for the past four years. As I do not live near him it is very reassuring that they are providing such an excellent service. The carers are fully supportive and friendly and the management team have also been excellent when queries have arisen. All in all a first-class service.
18 May 2021
We have Great Park care to attend to my father's daily needs. They come in 4 times a day and make his meals and deal with his personal care. The care staff are friendly and supportive. They spend time chatting with my father which he enjoys. I can phone or email with any concerns and get a reply immediately. Very pleased with the service they provided.
30 April 2021
My mum has been delighted with all the helpers who have come to her house. Service has always been friendly, flexible, reliable and professional. This is both on the part of the managers and the care workers themselves. I would thoroughly recommend them.
30 April 2021
We had reason to call upon the services of Great Park Homecare at short notice and they were able to step up without issue. As first time users of this kind of service, we were unsure what to expect but the manager and the team made us feel welcome and took over the care of my mother without complaint. She was not the easiest person to deal with due to her dementia/Alzheimer’s but we received regular updates and they were happy to go that extra yard to pick medication up or take her to appointments. Without them we would have struggled due to geographical distances and they helped us get her in to hospital when needed. Good job. Thank you.
30 April 2021
The care and support my mother received made an extremely difficult period in our lives very much happier and easier. The well trained and caring staff became an extension of our family and mother looked forward to their visit. Any concerns or changes we occasionally had were very quickly addressed and resolved. Someone was always on hand and I am happy to recommend Great Park Homecare most highly.