Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Care2Care (Yorkshire) Ltd

stars
stars 28 March 2025
Care2care do not care about their service users, even with cctv and cctv evidence provided to them, they don't take any responsibility for their staff providing a poor standard of care. I feel for anyone on their own that do not have anyone to represent them. Safeguarding issues, eg. when it comes to prescribed medications and topical ointments even though instructions of what to do are very thorough. Would not trust this company (especially if skin conditions are to be treated) and suggest installing cctv if you can as you are a liar without evidence. Care2care can defend this review all they want, however issues have been raised on several occasions and staff fail to ignore them which is negligence. Invoicing- if you employ them privately, you could end up been billed for double the time staff are inside the property. Staff don't treat service users with dignity or respect which continued for a long period of time, new policies still did not prevent this.
Review from L C (Daughter of Client/Service User)