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B5 Clover House, John Wilson Business Park, Chestfield, Whitstable, CT5 3QZ
View Full Details of Pure Life HomecareLatest Reviews for Pure Life Homecare
13 June 2024
The girls were all wonderful with both my parents who had advanced dementia. They built such a bond with them; you could see a change in their demeanour when and after they had visited. Gave us such peace of mind that my parents were exceptionally well cared for and supported. Couldn't recommend highly enough.
10 April 2024
The Pure Life team honestly went above and beyond when it came to caring for my parents and then my mother after my father's death. My mother, a fiercely independent lady, was reluctant to accept any help at home, but to my enormous delight (and relief) immediately warmed to the Pure Life ladies. My parents were treated with great care and dignity, with even office/management staff coming at a moment's notice to sit with my mum so I could leave her to arrange my dad's funeral. Thank you for everything.
08 July 2022
Polite and punctual service. Caring and supportive.
20 May 2022
I have received the best help from your staff. Kindness, understanding and excellent rapport. Always on time and always pleased to see her. Would recommend your company to other family and friends.
12 January 2022
I thought that the staff at Pure Life were excellent when dealing with my mother who was in the later stages of dementia. They were friendly, kind, and assertive when they needed to be - but not too assertive, enough to get some key jobs done but without being overbearing. The balance was right. They do a difficult job and they're stars!. Would I recommend Pure Life? Yes!.
30 November 2021
To coin a phrase, "just what the doctor ordered"! The service I have received is wonderful - my carer is very helpful, always has a smile, always does anything I ask for willingly and gives her best - always.
26 November 2021
All carers are excellent, high level of experience and competence.
04 August 2021
The care that my wife received was exactly what we had hoped for. The carers were attentive but not overly fussy and dealt with my wife's dementia very well.
22 July 2021
I would certainly recommend Pure Life Homecare to anyone looking for personal professional care at home. All the carers I have met so far have been friendly, reliable and hard-working ensuring that I am comfortable and asking if I require further assistance before they leave. The administration and management team are also to be commended for their efficiency and communication skills with the clients, providing a regular timetable and excellent contact with the clients. The agency is to be recommended as a well run establishment putting clients first.
01 December 2020
Pure Life Homecare looked after my Mum when she could no longer properly take care of herself and her needs in the home. Throughout the period of care and until she passed away, Mum found every carer that visited, without exception, thoroughly professional, kind, caring and compassionate. She loved all her carers, to her those lovely ladies became an extended family and she often said that the only thing she looked forward to each day was their visits. They all did a splendid job for Mum, indeed there was nothing they wouldn't do for her, to facilitate her remaining in the home. In view of the risk they all took, and continue to take, during the Coronavirus pandemic, these carers are one of a kind, doing exceptional work on a daily basis, taking care of those in need. I wouldn't hesitate to recommend their services to anyone looking for quality care for someone at home.
27 November 2020
Pure Life looked after my parents for approximately two years, at the end of their lives. As soon as they were involved with our family, life became easier, and Mum and Dad were able to stay together in their own home, right to the end. The managers worked hard to maintain the same small group of carers for my parents so that relationships could grow. Always highly professional, kind and efficient; they supported my fiercely independent Mum and Dad on a journey, from just needing some support, to needing help with almost everything - discreet and sensitive with the most personal of care, but always seeming to know when to coax and cajole, when to step back, and when to just sit and listen. Mum and Dad trusted them, felt safe and became very fond of them all. They worked closely with us too, staying in constant contact. Their advice was invaluable, and their support for all of us at the end meant a great deal. We came across Pure Life by chance, and we were very lucky indeed.
26 November 2020
A very good service on the whole.
09 November 2020
Friendly carers and talk as doing the job in hand. Caring to client and family present. Listen when things change.
02 November 2020
I have found the staff of Pure Life very professional in their care of me. They are also very friendly and are very obliging in their manner.
21 October 2020
Good.
21 October 2020
I have only been with Pure Life Homecare for 3 months but so far I have found them very good indeed. I have had five different carers but each one has been kind, caring and very helpful.
05 October 2020
We had experienced three other care organisations before choosing PureLife. I read the CQC reports before engaging them but, to borrow the slogan of a national car rentals company, they are 'trying harder'. All their visits are two-handed, morning and evening. They are punctual and on the odd occasions when they are delayed (traffic or problems with a previous client) there is normally a phone call from the office to explain and apologise. We asked for all-female carers and this has always been honoured. We know in advance which carers are due and we can go online to read the handover notes which the carers always write at the end of each session. They always greet the client (my wife) on arrival and are respectful and gentle. If one of each pair is less experienced or new to our needs, the more experienced carer will mentor her. Now and then a new employee will shadow them to learn the ropes. No problems so far in the 30 weeks we have had them.
Latest Reviews for Pure Life Homecare
13 June 2024
The girls were all wonderful with both my parents who had advanced dementia. They built such a bond with them; you could see a change in their demeanour when and after they had visited. Gave us such peace of mind that my parents were exceptionally well cared for and supported. Couldn't recommend highly enough.
10 April 2024
The Pure Life team honestly went above and beyond when it came to caring for my parents and then my mother after my father's death. My mother, a fiercely independent lady, was reluctant to accept any help at home, but to my enormous delight (and relief) immediately warmed to the Pure Life ladies. My parents were treated with great care and dignity, with even office/management staff coming at a moment's notice to sit with my mum so I could leave her to arrange my dad's funeral. Thank you for everything.
08 July 2022
Polite and punctual service. Caring and supportive.
20 May 2022
I have received the best help from your staff. Kindness, understanding and excellent rapport. Always on time and always pleased to see her. Would recommend your company to other family and friends.
12 January 2022
I thought that the staff at Pure Life were excellent when dealing with my mother who was in the later stages of dementia. They were friendly, kind, and assertive when they needed to be - but not too assertive, enough to get some key jobs done but without being overbearing. The balance was right. They do a difficult job and they're stars!. Would I recommend Pure Life? Yes!.
30 November 2021
To coin a phrase, "just what the doctor ordered"! The service I have received is wonderful - my carer is very helpful, always has a smile, always does anything I ask for willingly and gives her best - always.
26 November 2021
All carers are excellent, high level of experience and competence.
04 August 2021
The care that my wife received was exactly what we had hoped for. The carers were attentive but not overly fussy and dealt with my wife's dementia very well.
22 July 2021
I would certainly recommend Pure Life Homecare to anyone looking for personal professional care at home. All the carers I have met so far have been friendly, reliable and hard-working ensuring that I am comfortable and asking if I require further assistance before they leave. The administration and management team are also to be commended for their efficiency and communication skills with the clients, providing a regular timetable and excellent contact with the clients. The agency is to be recommended as a well run establishment putting clients first.
01 December 2020
Pure Life Homecare looked after my Mum when she could no longer properly take care of herself and her needs in the home. Throughout the period of care and until she passed away, Mum found every carer that visited, without exception, thoroughly professional, kind, caring and compassionate. She loved all her carers, to her those lovely ladies became an extended family and she often said that the only thing she looked forward to each day was their visits. They all did a splendid job for Mum, indeed there was nothing they wouldn't do for her, to facilitate her remaining in the home. In view of the risk they all took, and continue to take, during the Coronavirus pandemic, these carers are one of a kind, doing exceptional work on a daily basis, taking care of those in need. I wouldn't hesitate to recommend their services to anyone looking for quality care for someone at home.
27 November 2020
Pure Life looked after my parents for approximately two years, at the end of their lives. As soon as they were involved with our family, life became easier, and Mum and Dad were able to stay together in their own home, right to the end. The managers worked hard to maintain the same small group of carers for my parents so that relationships could grow. Always highly professional, kind and efficient; they supported my fiercely independent Mum and Dad on a journey, from just needing some support, to needing help with almost everything - discreet and sensitive with the most personal of care, but always seeming to know when to coax and cajole, when to step back, and when to just sit and listen. Mum and Dad trusted them, felt safe and became very fond of them all. They worked closely with us too, staying in constant contact. Their advice was invaluable, and their support for all of us at the end meant a great deal. We came across Pure Life by chance, and we were very lucky indeed.
26 November 2020
A very good service on the whole.
09 November 2020
Friendly carers and talk as doing the job in hand. Caring to client and family present. Listen when things change.
02 November 2020
I have found the staff of Pure Life very professional in their care of me. They are also very friendly and are very obliging in their manner.
21 October 2020
Good.
21 October 2020
I have only been with Pure Life Homecare for 3 months but so far I have found them very good indeed. I have had five different carers but each one has been kind, caring and very helpful.
05 October 2020
We had experienced three other care organisations before choosing PureLife. I read the CQC reports before engaging them but, to borrow the slogan of a national car rentals company, they are 'trying harder'. All their visits are two-handed, morning and evening. They are punctual and on the odd occasions when they are delayed (traffic or problems with a previous client) there is normally a phone call from the office to explain and apologise. We asked for all-female carers and this has always been honoured. We know in advance which carers are due and we can go online to read the handover notes which the carers always write at the end of each session. They always greet the client (my wife) on arrival and are respectful and gentle. If one of each pair is less experienced or new to our needs, the more experienced carer will mentor her. Now and then a new employee will shadow them to learn the ropes. No problems so far in the 30 weeks we have had them.