Submit a Review for Nurse Next Door
4 Tudor Court, Brighton Road, Sutton, SM2 5AE
View Full Details of Nurse Next DoorLatest Reviews for Nurse Next Door
12 March 2025
Nurse next door have been taking care of my mother for a little while now and service is great! The carers and office staff I've spoken to are kind and professional. Lovely people and would 100% recommend!!
12 March 2025
The care my father received was exceptional. All the members of staff were compassionate, patient, attentive, and professional. We are truly grateful for their support. We would highly recommend them.
10 March 2025
Nurse Next Door provided exemplary care for my elderly father at home this allowed us to keep him at home for much longer than would have otherwise been necessary. They were always prompt courteous and couldn't do enough to help. I would certainly not hesitate to recommend Nurse Next Door for their home care services.
03 March 2025
Very reliable for time. Very pleasant to son.
03 March 2025
My experiences have been excellent, and all the ladies who came to see me have been very helpful and friendly.
10 February 2025
I feel very happy and privileged to have discovered the Home Care Next Door nurse team! They are incredibly kind, punctual, and professional experts in their field. I will definitely use their services again and am more than happy to recommend them to anyone looking for compassionate help, as they are truly dedicated to their work! Thank you once again to a particular member of staff for your best care!
10 February 2025
Carers very good. They help me.
06 February 2025
All carers have been polite (bar one), friendly, and professional. The office staff have been great when I have requested a change of carer. I would not hesitate in recommending your services to a friend.
06 February 2025
We have had a wonderful experience with Nurse Next Door. They have wonderful staff who have supported my dad and stay in his home and he does enjoy their visits. I have found the team to be flexible and supportive and I look forward to continuing their care for my father for as long as possible.
18 December 2024
I cannot thank you enough for the exceptional care you have provided to my uncle. From the very beginning, your team has been incredibly professional, compassionate, and attentive. They've gone above and beyond to ensure my uncle's comfort and well-being, and we've seen such a positive difference in his quality of life since he started receiving their services. We are grateful for everything you've done for my uncle. I can confidently recommend them to anyone looking for a reliable and compassionate care service.
27 November 2024
Amazing customer service and support! Managers and so friendly and helpful. Could not recommend a better home care service in the whole of the UK! They've done an absolutely tremendous job looking after my mother she could not be happier!
25 November 2024
I organised carers from Nurse Next Door to care for the needs of my father when he came out of hospital. They were very quick to put a care plan in place and the carers were helpful and friendly. The app is very useful. Being able to see that a visit has taken place and comments from the carer on the app, is very reassuring that my father has been well cared for. Overall we are very happy with their service and continue to use them.
20 November 2024
Mum lives 40 miles around the M25 from me. She is almost 92, although still extremely independent with bowls to go to and friends in her road, had suffered a few difficulties, some panicky moments feeling alone and so far away from us. When an approaching holiday left me feeling the need of backup, I found Nurse Next Door to help us out. A lovely girl visited who talked us through the service, offering social visits to full-blown regular care. Social visits with the option of being accompanied on a walk, to the town, shops, her bowls etc. seemed just what we needed. Plus I felt while I was away, if she needed it, Mum had people to call who could arrange a visit within the next day or so to help her out. This gave her more confidence. In actual fact the planned visits a couple of times a week were enough. She was very taken with the kindness and ease of being with the ladies who visited. I could check the app, and we found it a godsend. Thank you to everyone involved.
19 January 2024
Beware! Last year in November things went horribly wrong. My dad was locked in his house by carers, it clearly stated on his care plan, by me that he shouldn't be locked in. The carer in question denied this accusation. Then over a period of 3 weeks, my dad had 16 different carers to see him. The care plan stated that he needed consistency (which he didn't have at the weekend). But on weekdays he did. Luckily, I was consistently checking the app to see who was visiting and for how long and regularly going in. On one visit the carer for the weekend only visited for 13 minutes, instead of 30 minutes I paid for. Then on another visit, they had charged me twice, when only one carer had turned up. I sent emails and phoned the Manager. She responded to my email, not once did she ever return my call. My dad ended up in hospital. I sent them an email explaining what had happened they never responded back at all. Saying the above there are some really good carers, and not so good.
25 July 2023
Carers always meet my son's needs and are very friendly.
28 June 2023
All's well.
18 May 2023
Very pleased with the visits once a week for the general care and cleaning of used areas. Quality of companionship is also much valued, as much as the rooms being kept clean and tidy.
14 May 2023
The care for my mum is wonderful, we have no concerns and just want to say thank you so much.
25 April 2023
Extremely pleased with the care provided by the carer. She is very proactive, caring and efficient, an absolute credit to your company. Overall, very satisfied with the care, just need to remind carers not to ask Mum does she want to do something or eat something but advise her she's going to the bathroom or having x to eat. Also, medication should be ordered in advance not as it runs out. All staff are friendly and helpful. Thank you.
02 March 2023
Overall quite satisfied with the service given, although some carers are more caring and sensitive towards clients than others.
Latest Reviews for Nurse Next Door
12 March 2025
Nurse next door have been taking care of my mother for a little while now and service is great! The carers and office staff I've spoken to are kind and professional. Lovely people and would 100% recommend!!
12 March 2025
The care my father received was exceptional. All the members of staff were compassionate, patient, attentive, and professional. We are truly grateful for their support. We would highly recommend them.
10 March 2025
Nurse Next Door provided exemplary care for my elderly father at home this allowed us to keep him at home for much longer than would have otherwise been necessary. They were always prompt courteous and couldn't do enough to help. I would certainly not hesitate to recommend Nurse Next Door for their home care services.
03 March 2025
Very reliable for time. Very pleasant to son.
03 March 2025
My experiences have been excellent, and all the ladies who came to see me have been very helpful and friendly.
10 February 2025
I feel very happy and privileged to have discovered the Home Care Next Door nurse team! They are incredibly kind, punctual, and professional experts in their field. I will definitely use their services again and am more than happy to recommend them to anyone looking for compassionate help, as they are truly dedicated to their work! Thank you once again to a particular member of staff for your best care!
10 February 2025
Carers very good. They help me.
06 February 2025
All carers have been polite (bar one), friendly, and professional. The office staff have been great when I have requested a change of carer. I would not hesitate in recommending your services to a friend.
06 February 2025
We have had a wonderful experience with Nurse Next Door. They have wonderful staff who have supported my dad and stay in his home and he does enjoy their visits. I have found the team to be flexible and supportive and I look forward to continuing their care for my father for as long as possible.
18 December 2024
I cannot thank you enough for the exceptional care you have provided to my uncle. From the very beginning, your team has been incredibly professional, compassionate, and attentive. They've gone above and beyond to ensure my uncle's comfort and well-being, and we've seen such a positive difference in his quality of life since he started receiving their services. We are grateful for everything you've done for my uncle. I can confidently recommend them to anyone looking for a reliable and compassionate care service.
27 November 2024
Amazing customer service and support! Managers and so friendly and helpful. Could not recommend a better home care service in the whole of the UK! They've done an absolutely tremendous job looking after my mother she could not be happier!
25 November 2024
I organised carers from Nurse Next Door to care for the needs of my father when he came out of hospital. They were very quick to put a care plan in place and the carers were helpful and friendly. The app is very useful. Being able to see that a visit has taken place and comments from the carer on the app, is very reassuring that my father has been well cared for. Overall we are very happy with their service and continue to use them.
20 November 2024
Mum lives 40 miles around the M25 from me. She is almost 92, although still extremely independent with bowls to go to and friends in her road, had suffered a few difficulties, some panicky moments feeling alone and so far away from us. When an approaching holiday left me feeling the need of backup, I found Nurse Next Door to help us out. A lovely girl visited who talked us through the service, offering social visits to full-blown regular care. Social visits with the option of being accompanied on a walk, to the town, shops, her bowls etc. seemed just what we needed. Plus I felt while I was away, if she needed it, Mum had people to call who could arrange a visit within the next day or so to help her out. This gave her more confidence. In actual fact the planned visits a couple of times a week were enough. She was very taken with the kindness and ease of being with the ladies who visited. I could check the app, and we found it a godsend. Thank you to everyone involved.
19 January 2024
Beware! Last year in November things went horribly wrong. My dad was locked in his house by carers, it clearly stated on his care plan, by me that he shouldn't be locked in. The carer in question denied this accusation. Then over a period of 3 weeks, my dad had 16 different carers to see him. The care plan stated that he needed consistency (which he didn't have at the weekend). But on weekdays he did. Luckily, I was consistently checking the app to see who was visiting and for how long and regularly going in. On one visit the carer for the weekend only visited for 13 minutes, instead of 30 minutes I paid for. Then on another visit, they had charged me twice, when only one carer had turned up. I sent emails and phoned the Manager. She responded to my email, not once did she ever return my call. My dad ended up in hospital. I sent them an email explaining what had happened they never responded back at all. Saying the above there are some really good carers, and not so good.
25 July 2023
Carers always meet my son's needs and are very friendly.
28 June 2023
All's well.
18 May 2023
Very pleased with the visits once a week for the general care and cleaning of used areas. Quality of companionship is also much valued, as much as the rooms being kept clean and tidy.
14 May 2023
The care for my mum is wonderful, we have no concerns and just want to say thank you so much.
25 April 2023
Extremely pleased with the care provided by the carer. She is very proactive, caring and efficient, an absolute credit to your company. Overall, very satisfied with the care, just need to remind carers not to ask Mum does she want to do something or eat something but advise her she's going to the bathroom or having x to eat. Also, medication should be ordered in advance not as it runs out. All staff are friendly and helpful. Thank you.
02 March 2023
Overall quite satisfied with the service given, although some carers are more caring and sensitive towards clients than others.