Submit a Review for Continued Care from Oakville Ltd - Harrogate
Unit 4, Grove Park Court, Grove Park Terrace, Harrogate, HG1 4DP
View Full Details of Continued Care from Oakville Ltd - HarrogateLatest Reviews for Continued Care from Oakville Ltd - Harrogate
20 March 2025
My brother has had care from continued care for the past 3 years. The care has been incredible. All the carers got to know him well and understood his problems. Management was always easy to contact and helped us out on many occasions. He is now moving into a care home and tells me he will miss his friends at Continued Care. The care was outstanding and nothing was any bother.
05 March 2025
The care I have received over the last month has been consistently kind and attentive. They have helped with my daily morning tasks, such as hair washing, dressing and food preparation, as well as some household tasks such as laundry and hoovering. Their approach is always gentle, making sure I feel safe and comfortable in every situation. I feel respected at all times and their kindness and professionalism has greatly contributed to my well-being.
05 March 2025
Continued Care provide an outstanding service. My mother and I consider that we are very fortunate to be clients. Just an hour a day over the last 6 months has made such a positive difference to all aspects of Mum's health and well-being. Due to Continued Care's support, she has maintained her independence in her own home with her dog. Mum is left to get on with the things she enjoys. Mum looks fwd to the visits from the team. From the social aspect alone they are great value. However, the care is holistic, including nursing aspects, shopping, tidying, keeping on top of prescriptions, appointments, organising varied and nutritious meals, etc. Despite living 70m away, I feel much more in touch with mum as communications with Continued Care is very good. The app is a great application of IT. Occasionally, I receive a phone call regarding mum but these are infrequent and always justified. I will sometimes need to email Continued Care to pass on information, these are always responded to promptly. Communication within Continued Care is very efficient.
10 February 2025
We had 8 visits from Continued Care from Oakville Ltd - Harrogate. These visits were used to shower my husband, after he sustained a broken collar bone and wrist. The carers were friendly and efficient. They introduced themselves and treated my husband with due consideration. Privacy and respect for my husband, were given at all times. If my husband needs carers in the future, I would not hesitate to contact them again.
17 January 2025
I have found my carer very helpful. Nothing too much trouble.
28 November 2024
All the staff are friendly, kind, very helpful and professional in their work. As I only gave poor in the options on value for money, I, and probably others, only needed 15 minutes per visit but minimum is 30 minutes. I feel the staff could be using their time in more needy cases.
25 September 2024
The carers are kind and considerate and look after my needs very well. Both the carers and management are willing to listen and adapt to what is required.
13 September 2024
A particular member of staff has been a wonderful support to me. She is very patient, kind, and understanding. She is always willing to help me with any tasks I require outside of my care. I hope she stays working for Continued Care for a long time.
11 July 2024
Continued Care have been caring for my Mum for a number of years now. They are always efficient and look after Mum with care, kindness, and friendliness. If ever there is an issue they always let me know. I can't speak highly enough of Continued Care and would recommend them to anyone!
03 July 2024
Whenever I see a Continued Care car driving around, a smile reaches my lips. Continued Care (CC) provided immense support to Mum and I. We transitioned to Continued Care after the HHC Arch Team had done their amazing work. CC was flexible to meet my and Mum's changing needs. They came in once or twice a day to give Mum personal cleansing (I was in charge of meals and meds!) and generally provided Mum with a lift as she was bed-bound. She enjoyed their visits and the quality of engagement from all the team was exceptional. I was freed up to work from home and get other household tasks done. It was fun to stop and have a chat and/or cup of tea with Mum's carers - nothing was rushed, and everything was done with a smile and real consideration for Mum as she became less well. Eventually, with time, Mum moved to the hospice and the process of ending the care visits was seamless and stress-free. At a very difficult time for the family, CC provided an outstanding service and I am truly grateful.
03 July 2024
After my dad passed away I was recommended your company to provide care for my mum. I live 250 miles away so knowing that my mum has carers coming in 3 times a day offers me a lot of comfort and eases the worry. The carers are so diligent, polite, great listeners, and good company for my mum. I find the Birdie App extremely useful as a way to check in and see real-time scenarios. We are now into month two and to date the service is excellent and highly recommended!
27 June 2024
Overall a good experience. Carers are very good and my arrangement is much improved with the new software.
26 June 2024
I have found the staff to be pleasant, helpful, and very caring. Any concerns are health with promptly. My husband has built a good relationship with his carers and looks forward to their visit. They are very understanding of his wishes and difficulties and provide a good standard of care. I would be happy to recommend them.
26 June 2024
Discussed the importance of monitoring medication dispensing dose and amount that I don't drop any. C/A going to send an email out and add to the task last discussed introducing more carers as sometimes there is a lack of carers who are used to me. The review went well.
13 June 2024
Excellent service. Everyone on the team was very responsive and also very patient as we had to navigate through a changing scenario when sometimes help was needed and sometimes not and we managed it remotely. We are very grateful to be able to access such a great service when we could not be there and it was a huge relief. Mum enjoyed the company and was very happy with the carers.
04 June 2024
Satisfactory review.
15 May 2024
On behalf of my Mother Continued Care continues to provide a great service. They are reliable, efficient, and kind to Mum. They complete all tasks within amazing times and their App plus regular texts/calls retain close communications. I have no complaints. They drop in to provide occasional evening care when needed.
15 May 2024
Real help following a bad fall in November. My wife is a long-term Parkinson's sufferer. Being able to be at home in familiar surroundings has helped her recovery. CC ladies were superb! Nothing was too much to ask of them and we learned useful tips e.g. using the stairs, bathing and washing, etc. Daily visits were like meeting a friend each time!
07 May 2024
Extremely happy with the service. All the carers are very nice. It has helped my Mother and also taken some pressure off myself and the rest of the family.
11 April 2024
My regular carer is very good and I am happy when she comes regularly. I do understand though she cannot work 7 days a week and must have her holiday time. We have been together for two years now and I hate the thought of change.
Latest Reviews for Continued Care from Oakville Ltd - Harrogate
20 March 2025
My brother has had care from continued care for the past 3 years. The care has been incredible. All the carers got to know him well and understood his problems. Management was always easy to contact and helped us out on many occasions. He is now moving into a care home and tells me he will miss his friends at Continued Care. The care was outstanding and nothing was any bother.
05 March 2025
The care I have received over the last month has been consistently kind and attentive. They have helped with my daily morning tasks, such as hair washing, dressing and food preparation, as well as some household tasks such as laundry and hoovering. Their approach is always gentle, making sure I feel safe and comfortable in every situation. I feel respected at all times and their kindness and professionalism has greatly contributed to my well-being.
05 March 2025
Continued Care provide an outstanding service. My mother and I consider that we are very fortunate to be clients. Just an hour a day over the last 6 months has made such a positive difference to all aspects of Mum's health and well-being. Due to Continued Care's support, she has maintained her independence in her own home with her dog. Mum is left to get on with the things she enjoys. Mum looks fwd to the visits from the team. From the social aspect alone they are great value. However, the care is holistic, including nursing aspects, shopping, tidying, keeping on top of prescriptions, appointments, organising varied and nutritious meals, etc. Despite living 70m away, I feel much more in touch with mum as communications with Continued Care is very good. The app is a great application of IT. Occasionally, I receive a phone call regarding mum but these are infrequent and always justified. I will sometimes need to email Continued Care to pass on information, these are always responded to promptly. Communication within Continued Care is very efficient.
10 February 2025
We had 8 visits from Continued Care from Oakville Ltd - Harrogate. These visits were used to shower my husband, after he sustained a broken collar bone and wrist. The carers were friendly and efficient. They introduced themselves and treated my husband with due consideration. Privacy and respect for my husband, were given at all times. If my husband needs carers in the future, I would not hesitate to contact them again.
17 January 2025
I have found my carer very helpful. Nothing too much trouble.
28 November 2024
All the staff are friendly, kind, very helpful and professional in their work. As I only gave poor in the options on value for money, I, and probably others, only needed 15 minutes per visit but minimum is 30 minutes. I feel the staff could be using their time in more needy cases.
25 September 2024
The carers are kind and considerate and look after my needs very well. Both the carers and management are willing to listen and adapt to what is required.
13 September 2024
A particular member of staff has been a wonderful support to me. She is very patient, kind, and understanding. She is always willing to help me with any tasks I require outside of my care. I hope she stays working for Continued Care for a long time.
11 July 2024
Continued Care have been caring for my Mum for a number of years now. They are always efficient and look after Mum with care, kindness, and friendliness. If ever there is an issue they always let me know. I can't speak highly enough of Continued Care and would recommend them to anyone!
03 July 2024
Whenever I see a Continued Care car driving around, a smile reaches my lips. Continued Care (CC) provided immense support to Mum and I. We transitioned to Continued Care after the HHC Arch Team had done their amazing work. CC was flexible to meet my and Mum's changing needs. They came in once or twice a day to give Mum personal cleansing (I was in charge of meals and meds!) and generally provided Mum with a lift as she was bed-bound. She enjoyed their visits and the quality of engagement from all the team was exceptional. I was freed up to work from home and get other household tasks done. It was fun to stop and have a chat and/or cup of tea with Mum's carers - nothing was rushed, and everything was done with a smile and real consideration for Mum as she became less well. Eventually, with time, Mum moved to the hospice and the process of ending the care visits was seamless and stress-free. At a very difficult time for the family, CC provided an outstanding service and I am truly grateful.
03 July 2024
After my dad passed away I was recommended your company to provide care for my mum. I live 250 miles away so knowing that my mum has carers coming in 3 times a day offers me a lot of comfort and eases the worry. The carers are so diligent, polite, great listeners, and good company for my mum. I find the Birdie App extremely useful as a way to check in and see real-time scenarios. We are now into month two and to date the service is excellent and highly recommended!
27 June 2024
Overall a good experience. Carers are very good and my arrangement is much improved with the new software.
26 June 2024
I have found the staff to be pleasant, helpful, and very caring. Any concerns are health with promptly. My husband has built a good relationship with his carers and looks forward to their visit. They are very understanding of his wishes and difficulties and provide a good standard of care. I would be happy to recommend them.
26 June 2024
Discussed the importance of monitoring medication dispensing dose and amount that I don't drop any. C/A going to send an email out and add to the task last discussed introducing more carers as sometimes there is a lack of carers who are used to me. The review went well.
13 June 2024
Excellent service. Everyone on the team was very responsive and also very patient as we had to navigate through a changing scenario when sometimes help was needed and sometimes not and we managed it remotely. We are very grateful to be able to access such a great service when we could not be there and it was a huge relief. Mum enjoyed the company and was very happy with the carers.
04 June 2024
Satisfactory review.
15 May 2024
On behalf of my Mother Continued Care continues to provide a great service. They are reliable, efficient, and kind to Mum. They complete all tasks within amazing times and their App plus regular texts/calls retain close communications. I have no complaints. They drop in to provide occasional evening care when needed.
15 May 2024
Real help following a bad fall in November. My wife is a long-term Parkinson's sufferer. Being able to be at home in familiar surroundings has helped her recovery. CC ladies were superb! Nothing was too much to ask of them and we learned useful tips e.g. using the stairs, bathing and washing, etc. Daily visits were like meeting a friend each time!
07 May 2024
Extremely happy with the service. All the carers are very nice. It has helped my Mother and also taken some pressure off myself and the rest of the family.
11 April 2024
My regular carer is very good and I am happy when she comes regularly. I do understand though she cannot work 7 days a week and must have her holiday time. We have been together for two years now and I hate the thought of change.