Business Innovation Centre, Innovation Way, Wilthorpe, Barnsley, S75 1JL
View Full Details of Lotus Home Care BarnsleyGood, helpful staff.
Very good.
Very good .
We used your services at a very difficult time for us. Excellent service provided from management to the care staff. Highly recommended.
We have seen a big change in care since the inclusion of current staff.
Good, reliable level of service.
I have used Lotus Homecare since March this year. Like most service providers it has it's good and bad points. I request that I prefer lady carers to gentlemen although I do understand it's inevitable at times. To be quite honest I have considered finding another service provider but can't be bothered with the hassle of explaining my life and conditions again to complete strangers.
Lotus have provided care since early in the year for my wife, who has Alzheimer's and is housebound. They have provided care within the terms of the contract and generally speaking it has been and is very satisfactory.
All the staff treat me like family. They are very friendly, efficient and adapt to my needs. I feel very cared for.
The staff are all extremely helpful, kind and very accommodating - nothing is too much trouble for them. My mum is well looked after and I can relax in the knowledge she is in safe hands.
From their first visit, we have been impressed by their friendliness and efficiency. We have welcomed them and have looked forward to seeing them.
All members of staff are helpful, clean and tidy at all times. They have all made good connections with their client and are efficient in their service.
We have been using Lotus for over 6 months now and we are very pleased with the service and care provided, staff are caring and professional, any problems are always sorted quickly. We find the staff listen to how we want the care to be delivered and never question anything, they are always happy to help us.
Mum was, and is, very independent and totally against having care but the situation became critical and the decision was made. Right up until it happened, she said she was fine without care. On the first day of care, I arrived an hour later and the improvement was unbelievable; she was sitting up reading, watching the TV with her hair done. This improvement has continued throughout her care and I feel the carers are the main reason she is alive. She loves all of the carers and sees them as new friends. We could not be happier, thank you.
The team look after both my mum 92 and my dad 91, my mum has mobility challenges and my dad has Alzheimer's. The team have been helping with my parents now for 3 months and they have risen to every challenge even as they have changed, from taking my dad to visit my mum in hospital, the cleaner we were using has recently become ill and the care team have now stepped in. We have 2 main carers only both of whom have formed great relationships with my parents and always happy to go above and beyond to help. I cannot speak highly enough of the carers and the company.
We have been using Lotus for several months now, all of the staff both carers and office staff are very professional, friendly and approachable. Any issues and suggestions for improvements to the care are discussed and put into place quickly.
My mother requires care at home and does not want to move into a care home. Lotus Home Care came and visited as and provide a dozen with comfort that my mother would be able to live at home independently and that they would come in as per her requirements and keep an eye on her. My mother is very happy with the level of service. The carers are very friendly.
Good, helpful staff.
Very good.
Very good .
We used your services at a very difficult time for us. Excellent service provided from management to the care staff. Highly recommended.
We have seen a big change in care since the inclusion of current staff.
Good, reliable level of service.
I have used Lotus Homecare since March this year. Like most service providers it has it's good and bad points. I request that I prefer lady carers to gentlemen although I do understand it's inevitable at times. To be quite honest I have considered finding another service provider but can't be bothered with the hassle of explaining my life and conditions again to complete strangers.
Lotus have provided care since early in the year for my wife, who has Alzheimer's and is housebound. They have provided care within the terms of the contract and generally speaking it has been and is very satisfactory.
All the staff treat me like family. They are very friendly, efficient and adapt to my needs. I feel very cared for.
The staff are all extremely helpful, kind and very accommodating - nothing is too much trouble for them. My mum is well looked after and I can relax in the knowledge she is in safe hands.
From their first visit, we have been impressed by their friendliness and efficiency. We have welcomed them and have looked forward to seeing them.
All members of staff are helpful, clean and tidy at all times. They have all made good connections with their client and are efficient in their service.
We have been using Lotus for over 6 months now and we are very pleased with the service and care provided, staff are caring and professional, any problems are always sorted quickly. We find the staff listen to how we want the care to be delivered and never question anything, they are always happy to help us.
Mum was, and is, very independent and totally against having care but the situation became critical and the decision was made. Right up until it happened, she said she was fine without care. On the first day of care, I arrived an hour later and the improvement was unbelievable; she was sitting up reading, watching the TV with her hair done. This improvement has continued throughout her care and I feel the carers are the main reason she is alive. She loves all of the carers and sees them as new friends. We could not be happier, thank you.
The team look after both my mum 92 and my dad 91, my mum has mobility challenges and my dad has Alzheimer's. The team have been helping with my parents now for 3 months and they have risen to every challenge even as they have changed, from taking my dad to visit my mum in hospital, the cleaner we were using has recently become ill and the care team have now stepped in. We have 2 main carers only both of whom have formed great relationships with my parents and always happy to go above and beyond to help. I cannot speak highly enough of the carers and the company.
We have been using Lotus for several months now, all of the staff both carers and office staff are very professional, friendly and approachable. Any issues and suggestions for improvements to the care are discussed and put into place quickly.
My mother requires care at home and does not want to move into a care home. Lotus Home Care came and visited as and provide a dozen with comfort that my mother would be able to live at home independently and that they would come in as per her requirements and keep an eye on her. My mother is very happy with the level of service. The carers are very friendly.