Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Cera - Birmingham North

stars
stars 07 November 2023
Amazing team, really kind and fun to have around and speak with thought and passionate about people's feelings. Each person has a great way of speaking and taking their time, very patient and very calm definitely take their jobs seriously.
Review from S C (Daughter of Client/Service User)
stars
stars 24 October 2023
Professional, reliable and caring and very attentive care has been given to my mother over numerous years. Always on hand when I have reached out for advice. The care given to my mother I couldn't have asked for more. The carers that come to see Mother have been very patient and care given has been second to none... couldn't thank the team enough, we wouldn't know how to cope without them. Five star service has been given to my mother over the years.
Review from Graham B (Son of Client/Service User)