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Normandy House, 305 High Street, Cheltenham, GL50 3HW
View Full Details of Windrush CareLatest Reviews for Windrush Care
21 March 2025
Everything that you would want from a care service for your parent. Nothing was too much trouble for the carers, who also took time to have a bit of a chat at each visit. The management team were always quick to keep me informed of any significant events. The carers and management even took time to visit Dad when he was hospitalised. Exemplary.
30 April 2024
Windrush were extremely helpful and supportive during a difficult time in our lives. Our grandparents both had varying types of dementia and at different stages, Windrush supported us with emotional and practical support during this time. Extremely grateful for all the help and aid, the staff were always polite and all willing to go the extra mile. Thank you Windrush team for all your help!
30 April 2024
My parents have had help from Windrush Care for over 8 years. My mother in particular formed good relationships with two carers who helped her for a number of years. All the carers we experienced were kind and patient and the management team have always been very helpful in meeting our needs.
29 January 2024
Windrush have looked after my uncle really well for the last two years. He built up a really close relationship with his one primary carer and considered him a good friend. Thank you for all you have done.
18 September 2023
Windrush has given my mother excellent care for more than two years. Their well-trained staff were friendly, patient and attentive and never let us down. Indeed, they went out of their way to give a first-class service. I would highly recommend them.
03 March 2023
Our family's experience of Windrush has been totally fantastic. I was expecting a large amount of resistance from my parents about accepting care, but Windrush came in and in no time at all were welcomed by my parents who very much enjoyed the care provided. A wonderful company with wonderful people.
03 May 2022
I have been immensely impressed with the support provided for my mum and me by Windrush. Mum is not someone who wanted or needed care in a traditional sense and Windrush took the time to understand both our perspectives and worked with us to find a solution that worked for all. They have been incredibly understanding and flexible and I have always felt that they have my mum's best interests at heart. They have communicated with me every step of the way, been open and honest and their knowledge and experience have eased a very difficult time of transition. Simply put, I’m not sure where we’d be without them.
17 September 2021
Windrush are the best, bar none, and like most people who arrange care for their family, I tried the rest, but ended up with the best, always on time, always clean, tidy, helpful, and chatty which my mum loves as they all know.
10 March 2021
Windrush Care provided carers for my wife in her final months, living with cancer. Without exception, the carers were both highly professional and wonderfully supportive. They were tremendous with my wife, who loved their visits and they were very supportive to me - and they always looked for that little bit extra that they could do. Nothing was ever too much trouble. I could not recommend them more highly. They are superb.
04 February 2021
Windrush Care were very quick to react to our request for care, finding carers at very short notice. The care delivered was very good, with a regular team covering the work. The carers themselves were lovely, looking after both my parents really well and ensuring that they received their meals and drinks exactly as they liked them. I would recommend them to others.
12 November 2020
My mother has been receiving companionship/helping services from Windrush for more than one year. The amount of contact she has been having increased in March as a result of the Covid19 lockdown. During the time since, my mother has had a constant caring team of three people, with one person providing the majority of the visits. The caring team have enhanced my mother's life during the lockdown by helping her to walk around the small square in front of her apartment block. Afterwards, the carer makes coffee and they chat. My mother is a fiercely independent woman who resisted the extra care initially but has come to enjoy the companionship of the carers involved. Windrush must be congratulated on not having a single case of Covid19 among its staff or its clients. The precautions employed by staff have clearly worked. Windrush is also currently working on a computerised client record system which will allow access to relatives. I look forward to it going live.
26 August 2020
I was not acquainted with Windrush Care myself, but my second cousin, who died this June spoke very highly of the services provided. She engaged Windrush Care to help with weekly personal care and trips out shopping and to the bank. She regarded the carers as her friends and they had a good chat during visits. My cousin remarked many times how brilliant the carers were and how helpful. One of the ladies attended the funeral, which says a lot about the attitude of staff to their clients. Many thanks to the staff of Windrush Care for looking after my cousin in her final years.
26 March 2020
I would highly recommend this company due to its flexibility to respond to changing circumstances and the staff's fantastic response and also the carers as well who turned up on time and quietly got on with the job on hand and nothing was to much trouble for them. Three of the carers even came to the funeral service, which was lovely. Thank you Windrush.
21 January 2020
Windrush and the whole team including two particular members of staff did a brilliant job for my Mother, not only when she needed palliative care to the end, but also when she was convalescing after a broken hip. Very importantly, the team formed a close personal relationship with my Mother, they were sensitive to her needs and her style of operating. She trusted and liked the team who became friends too. It made the whole experience dignified, but also we all had a lot of fun and laughter too. Windrush couldn't have been more helpful in fitting into her life and helping at all times of night and day, but also putting themselves out for her with extra trips shopping etc. For my sister and I, we would/could trust Windrush to be there when we were both alway, knowing she would be properly looked after and that Windrush would be responsive and responsible in a crisis, this provided us with real peace of mind and made the last few weeks much easier to cope with. Thank you!
21 October 2019
Windrush Care has provided excellent support to my elderly father, which has enabled him to live as independently as possible. They have been able to adapt and provide for his needs as they have developed over the last year as well as providing support at very short notice as and when required. I have no hesitation in recommending Windrush Care.
16 October 2019
The carers were all extremely good, caring and helpful.
24 September 2019
What a welcome surprise to have such a great friendly and helpful care system. Always happy to help never rushed or felt as if we were any trouble. Thank you, thank you. 5* treatment provided.
11 June 2019
The care given has been outstanding. The carers are so delighted to please and no request is too much trouble.
30 May 2019
The care Windrush has provided has been second to none. All of the carers have been absolutely lovely, timely and professional. They provided full time care for my mother for my wedding and it was seamless. I can't recommend them enough.
16 April 2019
Since taking on Windrush to care for my mother at home, I have nothing but praise for the whole team. Initially, we had another agency looking after Mum but the service, level of care, attitude and lack of customer care led us thankfully to Windrush, I only wished we found them first! I feel relaxed in the knowledge that Mum is well looked after, which allows me in turn to be able to have a relatively normal family life. Not worrying about whether her needs are being looked after is a huge relief. The whole team are very professional, communication excellent, I couldn’t be happier. Most importantly Mum is in good hands. Keep up the good work.
Latest Reviews for Windrush Care
21 March 2025
Everything that you would want from a care service for your parent. Nothing was too much trouble for the carers, who also took time to have a bit of a chat at each visit. The management team were always quick to keep me informed of any significant events. The carers and management even took time to visit Dad when he was hospitalised. Exemplary.
30 April 2024
Windrush were extremely helpful and supportive during a difficult time in our lives. Our grandparents both had varying types of dementia and at different stages, Windrush supported us with emotional and practical support during this time. Extremely grateful for all the help and aid, the staff were always polite and all willing to go the extra mile. Thank you Windrush team for all your help!
30 April 2024
My parents have had help from Windrush Care for over 8 years. My mother in particular formed good relationships with two carers who helped her for a number of years. All the carers we experienced were kind and patient and the management team have always been very helpful in meeting our needs.
29 January 2024
Windrush have looked after my uncle really well for the last two years. He built up a really close relationship with his one primary carer and considered him a good friend. Thank you for all you have done.
18 September 2023
Windrush has given my mother excellent care for more than two years. Their well-trained staff were friendly, patient and attentive and never let us down. Indeed, they went out of their way to give a first-class service. I would highly recommend them.
03 March 2023
Our family's experience of Windrush has been totally fantastic. I was expecting a large amount of resistance from my parents about accepting care, but Windrush came in and in no time at all were welcomed by my parents who very much enjoyed the care provided. A wonderful company with wonderful people.
03 May 2022
I have been immensely impressed with the support provided for my mum and me by Windrush. Mum is not someone who wanted or needed care in a traditional sense and Windrush took the time to understand both our perspectives and worked with us to find a solution that worked for all. They have been incredibly understanding and flexible and I have always felt that they have my mum's best interests at heart. They have communicated with me every step of the way, been open and honest and their knowledge and experience have eased a very difficult time of transition. Simply put, I’m not sure where we’d be without them.
17 September 2021
Windrush are the best, bar none, and like most people who arrange care for their family, I tried the rest, but ended up with the best, always on time, always clean, tidy, helpful, and chatty which my mum loves as they all know.
10 March 2021
Windrush Care provided carers for my wife in her final months, living with cancer. Without exception, the carers were both highly professional and wonderfully supportive. They were tremendous with my wife, who loved their visits and they were very supportive to me - and they always looked for that little bit extra that they could do. Nothing was ever too much trouble. I could not recommend them more highly. They are superb.
04 February 2021
Windrush Care were very quick to react to our request for care, finding carers at very short notice. The care delivered was very good, with a regular team covering the work. The carers themselves were lovely, looking after both my parents really well and ensuring that they received their meals and drinks exactly as they liked them. I would recommend them to others.
12 November 2020
My mother has been receiving companionship/helping services from Windrush for more than one year. The amount of contact she has been having increased in March as a result of the Covid19 lockdown. During the time since, my mother has had a constant caring team of three people, with one person providing the majority of the visits. The caring team have enhanced my mother's life during the lockdown by helping her to walk around the small square in front of her apartment block. Afterwards, the carer makes coffee and they chat. My mother is a fiercely independent woman who resisted the extra care initially but has come to enjoy the companionship of the carers involved. Windrush must be congratulated on not having a single case of Covid19 among its staff or its clients. The precautions employed by staff have clearly worked. Windrush is also currently working on a computerised client record system which will allow access to relatives. I look forward to it going live.
26 August 2020
I was not acquainted with Windrush Care myself, but my second cousin, who died this June spoke very highly of the services provided. She engaged Windrush Care to help with weekly personal care and trips out shopping and to the bank. She regarded the carers as her friends and they had a good chat during visits. My cousin remarked many times how brilliant the carers were and how helpful. One of the ladies attended the funeral, which says a lot about the attitude of staff to their clients. Many thanks to the staff of Windrush Care for looking after my cousin in her final years.
26 March 2020
I would highly recommend this company due to its flexibility to respond to changing circumstances and the staff's fantastic response and also the carers as well who turned up on time and quietly got on with the job on hand and nothing was to much trouble for them. Three of the carers even came to the funeral service, which was lovely. Thank you Windrush.
21 January 2020
Windrush and the whole team including two particular members of staff did a brilliant job for my Mother, not only when she needed palliative care to the end, but also when she was convalescing after a broken hip. Very importantly, the team formed a close personal relationship with my Mother, they were sensitive to her needs and her style of operating. She trusted and liked the team who became friends too. It made the whole experience dignified, but also we all had a lot of fun and laughter too. Windrush couldn't have been more helpful in fitting into her life and helping at all times of night and day, but also putting themselves out for her with extra trips shopping etc. For my sister and I, we would/could trust Windrush to be there when we were both alway, knowing she would be properly looked after and that Windrush would be responsive and responsible in a crisis, this provided us with real peace of mind and made the last few weeks much easier to cope with. Thank you!
21 October 2019
Windrush Care has provided excellent support to my elderly father, which has enabled him to live as independently as possible. They have been able to adapt and provide for his needs as they have developed over the last year as well as providing support at very short notice as and when required. I have no hesitation in recommending Windrush Care.
16 October 2019
The carers were all extremely good, caring and helpful.
24 September 2019
What a welcome surprise to have such a great friendly and helpful care system. Always happy to help never rushed or felt as if we were any trouble. Thank you, thank you. 5* treatment provided.
11 June 2019
The care given has been outstanding. The carers are so delighted to please and no request is too much trouble.
30 May 2019
The care Windrush has provided has been second to none. All of the carers have been absolutely lovely, timely and professional. They provided full time care for my mother for my wedding and it was seamless. I can't recommend them enough.
16 April 2019
Since taking on Windrush to care for my mother at home, I have nothing but praise for the whole team. Initially, we had another agency looking after Mum but the service, level of care, attitude and lack of customer care led us thankfully to Windrush, I only wished we found them first! I feel relaxed in the knowledge that Mum is well looked after, which allows me in turn to be able to have a relatively normal family life. Not worrying about whether her needs are being looked after is a huge relief. The whole team are very professional, communication excellent, I couldn’t be happier. Most importantly Mum is in good hands. Keep up the good work.