Submit a Review for Bluebird Care Portsmouth
70 London Road, North End, Portsmouth, PO2 0LN
View Full Details of Bluebird Care PortsmouthLatest Reviews for Bluebird Care Portsmouth
07 February 2025
Bluebird have been looking after my father-in-law for two/three years now. The staff are always helpful when we need any changes or extra care. Dad loves seeing his carers. They are extremely supportive with his needs. They are kind and caring and treat him like a family member. They encourage him to do tasks as independently as he can. He is treated with respect and compassion. The family are extremely grateful for the help Bluebird support us with. Brilliant caring company.
03 October 2024
I am extremely happy with the care that Mum receives from all your staff. She has no complaints and says all the carers are lovely! My only comment would be that I observed a member of your team "talking down" to her as if she was a child. I felt this was a bit demeaning Mum is hard of hearing without her hearing aids but perfectly lucid.
27 September 2024
We have been with Bluebird Care for about eight years and the experience has been overwhelmingly positive. The caregivers are compassionate, attentive and always go the extra mile to ensure my husband's comfort and well-being. We have had many positive experiences. The most recent was when we had part of our kitchen ceiling came down. The carer set to and helped me clear the mess. Each carer has their own individual way to enhance my husband's care. This kind of personalised attention is what sets this agency apart. There have been a few small hiccups but the team has always been responsive and eager to improve. Overall, I can highly recommend Bluebird for anyone seeking a top-quality care agency. We are truly grateful for the support they provide.
18 September 2024
I am very fortunate and happy to have the best carers on a regular basis. They provide a high standard of person-centred care and are very reliable, often going above and beyond to help with daily tasks and covering calls when needed to provide outstanding continuity. The office staff are always polite and willing to help if changes need to be made to the usual routine. Thank you to everyone.
18 September 2024
The quality of care means so much to a dependent client and the care provided by Bluebird Care staff, support team and management is exemplary. Staff that arrive with a smile, looking pleased to be there and enjoy what they do makes all the difference and their professional care delivered in such a kind and pleasant way is massively appreciated. Being disabled and needing care is hard and I cannot thank Bluebird enough for the difference that their kind and professional service means to the family and for the world of difference that it makes to my wife. This goes for the care team, support staff and management alike. Thank you Bluebird.
04 March 2024
All the team at Bluebird have been truly amazing at supporting us (from a distance!) to support our aunt in staying at home and more recently keeping her out of hospital during a period of ill health. We are incredibly grateful for their kindness, patience and expertise in caring for our aunt and working with us. They go above and beyond and we feel incredibly lucky.
11 January 2024
Very good service and all of the carers who attended my wife were excellent. We only had to leave Bluebird care as it became clear as my wife's condition deteriorated that she needed full nursing care 24/7 in a nursing home.
06 December 2023
A very pleasant, down-to-earth experience. I'm very happy with my care and caregivers. They are always happy, cheerful and chatty with me, very caring and thorough approach. They do all I ask and they never talk over me with each other, always chatting with me and telling me what they are doing.
13 November 2023
Super office staff and carers - a wonderful, caring team. They have made a real difference in supporting my mother, who has Alzheimer's. There is good two-way communication between Bluebird and me.
10 October 2023
Found the level of care excellent. Always advising on any changes and making sure I was looked after.
03 October 2023
My carers help me daily with day-to-day tasks which, without their help, would prove difficult for me. They allow me to enjoy life as close to being normal as possible. When I'm down, they put a smile on my face, we have great laughs and fun together. Social visits are the best. Such a great company with great, friendly carers.
15 September 2023
Everyone has helped my mum in a professional and caring way. The staff have been great at organising things and been flexible to her needs and changing circumstances. I would recommend Bluebird to help your family member.
15 September 2023
When a family member has a health crisis, it is an extremely stressful time. From the moment I contacted the Bluebird team, they listened closely to our situation and immediately started coming up with ways they could work with us to secure my dad's well-being. Being listened to and offered solutions meant the world to me, as I live five hours away from my father. Dad received a comprehensive care assessment on Monday, and the team were able to start making daily visits on Thursday. Everything's worked like clockwork. Bluebird's Care Supervisor is the embodiment of professionalism and a tremendous asset to the organisation. I literally entrusted my dad's well-being into her hands, safe in the knowledge nothing would get overlooked. I am so grateful for your wonderful service.
15 September 2023
My dad needed extra help at home, as at 92, he has started to struggle. One lady was nominated to be our (dad, my sister and myself) link care supervisor and advisor. We met during August to discuss a care package and start date. My dad liked her straight away, and very quickly, a humorous banter was taking place. Everything was explained in detail about Bluebird Carers. Therefore, a date of start of care was set for September. Today, Dad had his visit with our nominated carer and her partner - very kind, thoughtful and patient, plus very professional. Dad was pleased to see her again and struck up a conversation with the other carer. He really appreciated the help and care he was given, and I noticed he looked less stressed and breathless. Even Dad's old companion cat introduced himself to the nominated carer. Thank you, and very pleased to have Bluebird on board for Dad's care.
30 May 2023
Bluebird Care have been providing support to our family for a good few years; first of all for Dad and now for Mum. The managers are very responsive to Mum's various needs and also act in a proactive way to help her, which boosts her confidence and which in turn helps the family. They choose their staff carefully, who are trained to a high standard, work very hard and are always very kind. Our family has full confidence in Bluebird! Thank you!
15 December 2022
I arranged for Bluebird Care to provide support for my dad a couple of months ago. He has had other agencies in the past and always complained they were rushing around and leaving early. This has never been an issue with Bluebird Care. Bluebird Care has been brilliant, really responsive to my dad's needs and has taken the time to make my dad see the benefit of them coming around. I highly recommend them.
07 November 2022
Excellent service. Very nice to deal with a local company which meets my needs.
13 September 2022
I am pleased to be able to say that I have been very satisfied with the care provided so far. The carers have been professional, respectful and friendly. This has allowed us to build a positive and successful relationship which has inspired confidence in the service provided.
29 July 2022
Might I suggest that when a man is coming in, we could be advised? Friday was a very different day as I had two policemen here, but all was well. They did ask me if I was expecting a man to call, and I said no. They went outside to meet him - I'm sure he was surprised.
21 July 2022
Carers are always pleasant, cheerful and well-attired. Consideration to details of need are excellent as is an appropriate and effective level of support in terms of advice.
Latest Reviews for Bluebird Care Portsmouth
07 February 2025
Bluebird have been looking after my father-in-law for two/three years now. The staff are always helpful when we need any changes or extra care. Dad loves seeing his carers. They are extremely supportive with his needs. They are kind and caring and treat him like a family member. They encourage him to do tasks as independently as he can. He is treated with respect and compassion. The family are extremely grateful for the help Bluebird support us with. Brilliant caring company.
03 October 2024
I am extremely happy with the care that Mum receives from all your staff. She has no complaints and says all the carers are lovely! My only comment would be that I observed a member of your team "talking down" to her as if she was a child. I felt this was a bit demeaning Mum is hard of hearing without her hearing aids but perfectly lucid.
27 September 2024
We have been with Bluebird Care for about eight years and the experience has been overwhelmingly positive. The caregivers are compassionate, attentive and always go the extra mile to ensure my husband's comfort and well-being. We have had many positive experiences. The most recent was when we had part of our kitchen ceiling came down. The carer set to and helped me clear the mess. Each carer has their own individual way to enhance my husband's care. This kind of personalised attention is what sets this agency apart. There have been a few small hiccups but the team has always been responsive and eager to improve. Overall, I can highly recommend Bluebird for anyone seeking a top-quality care agency. We are truly grateful for the support they provide.
18 September 2024
I am very fortunate and happy to have the best carers on a regular basis. They provide a high standard of person-centred care and are very reliable, often going above and beyond to help with daily tasks and covering calls when needed to provide outstanding continuity. The office staff are always polite and willing to help if changes need to be made to the usual routine. Thank you to everyone.
18 September 2024
The quality of care means so much to a dependent client and the care provided by Bluebird Care staff, support team and management is exemplary. Staff that arrive with a smile, looking pleased to be there and enjoy what they do makes all the difference and their professional care delivered in such a kind and pleasant way is massively appreciated. Being disabled and needing care is hard and I cannot thank Bluebird enough for the difference that their kind and professional service means to the family and for the world of difference that it makes to my wife. This goes for the care team, support staff and management alike. Thank you Bluebird.
04 March 2024
All the team at Bluebird have been truly amazing at supporting us (from a distance!) to support our aunt in staying at home and more recently keeping her out of hospital during a period of ill health. We are incredibly grateful for their kindness, patience and expertise in caring for our aunt and working with us. They go above and beyond and we feel incredibly lucky.
11 January 2024
Very good service and all of the carers who attended my wife were excellent. We only had to leave Bluebird care as it became clear as my wife's condition deteriorated that she needed full nursing care 24/7 in a nursing home.
06 December 2023
A very pleasant, down-to-earth experience. I'm very happy with my care and caregivers. They are always happy, cheerful and chatty with me, very caring and thorough approach. They do all I ask and they never talk over me with each other, always chatting with me and telling me what they are doing.
13 November 2023
Super office staff and carers - a wonderful, caring team. They have made a real difference in supporting my mother, who has Alzheimer's. There is good two-way communication between Bluebird and me.
10 October 2023
Found the level of care excellent. Always advising on any changes and making sure I was looked after.
03 October 2023
My carers help me daily with day-to-day tasks which, without their help, would prove difficult for me. They allow me to enjoy life as close to being normal as possible. When I'm down, they put a smile on my face, we have great laughs and fun together. Social visits are the best. Such a great company with great, friendly carers.
15 September 2023
Everyone has helped my mum in a professional and caring way. The staff have been great at organising things and been flexible to her needs and changing circumstances. I would recommend Bluebird to help your family member.
15 September 2023
When a family member has a health crisis, it is an extremely stressful time. From the moment I contacted the Bluebird team, they listened closely to our situation and immediately started coming up with ways they could work with us to secure my dad's well-being. Being listened to and offered solutions meant the world to me, as I live five hours away from my father. Dad received a comprehensive care assessment on Monday, and the team were able to start making daily visits on Thursday. Everything's worked like clockwork. Bluebird's Care Supervisor is the embodiment of professionalism and a tremendous asset to the organisation. I literally entrusted my dad's well-being into her hands, safe in the knowledge nothing would get overlooked. I am so grateful for your wonderful service.
15 September 2023
My dad needed extra help at home, as at 92, he has started to struggle. One lady was nominated to be our (dad, my sister and myself) link care supervisor and advisor. We met during August to discuss a care package and start date. My dad liked her straight away, and very quickly, a humorous banter was taking place. Everything was explained in detail about Bluebird Carers. Therefore, a date of start of care was set for September. Today, Dad had his visit with our nominated carer and her partner - very kind, thoughtful and patient, plus very professional. Dad was pleased to see her again and struck up a conversation with the other carer. He really appreciated the help and care he was given, and I noticed he looked less stressed and breathless. Even Dad's old companion cat introduced himself to the nominated carer. Thank you, and very pleased to have Bluebird on board for Dad's care.
30 May 2023
Bluebird Care have been providing support to our family for a good few years; first of all for Dad and now for Mum. The managers are very responsive to Mum's various needs and also act in a proactive way to help her, which boosts her confidence and which in turn helps the family. They choose their staff carefully, who are trained to a high standard, work very hard and are always very kind. Our family has full confidence in Bluebird! Thank you!
15 December 2022
I arranged for Bluebird Care to provide support for my dad a couple of months ago. He has had other agencies in the past and always complained they were rushing around and leaving early. This has never been an issue with Bluebird Care. Bluebird Care has been brilliant, really responsive to my dad's needs and has taken the time to make my dad see the benefit of them coming around. I highly recommend them.
07 November 2022
Excellent service. Very nice to deal with a local company which meets my needs.
13 September 2022
I am pleased to be able to say that I have been very satisfied with the care provided so far. The carers have been professional, respectful and friendly. This has allowed us to build a positive and successful relationship which has inspired confidence in the service provided.
29 July 2022
Might I suggest that when a man is coming in, we could be advised? Friday was a very different day as I had two policemen here, but all was well. They did ask me if I was expecting a man to call, and I said no. They went outside to meet him - I'm sure he was surprised.
21 July 2022
Carers are always pleasant, cheerful and well-attired. Consideration to details of need are excellent as is an appropriate and effective level of support in terms of advice.