Submit a Review for Right at Home (Portsmouth)
Trafalgar House, 223 Southampton Road, Portsmouth, PO6 4PY
View Full Details of Right at Home (Portsmouth)Latest Reviews for Right at Home (Portsmouth)
03 April 2025
I contacted Right at Home after a recommendation from someone. We had social care looking after Dad and were not happy at all with some of the service's. Since Right at Home came Dad is so much better, they really understand his needs and is always perfectly matched to his carers, he can be a handful. They always go above and beyond and I am always well informed if I need to know anything. We couldn't do with out them now. Emma has been brilliant with managing his care team.
03 April 2025
I was very impressed by Right at Home. The local organization was efficient, kind, considerate and responsive to my mother's needs and concerns. Moreover the two women who moved into my mother's house while they were needed could not have been nicer and competent. It was very reassuring to know that my mother was safe and well cared for.
25 February 2025
They are good at their job, they help me get better and friendly.
06 February 2025
The staff at Right at Home (Portsmouth) have been kind, patient and very caring towards Mum. It has been great to see mum strike up positive relationships with several of the carers who have visited over the last few months. This has helped keep mum going over what has been a difficult period transitioning from living by herself in a flat towards full time care. We would definitely recommend their services.
19 November 2024
My mum was determined she didn't want and or need a carer, but once she agreed to trial Right at Home, she changed her mind. She now has her carer in every day which she says is the highlight of her day. She sees her carer as a friend and would have them in 24/7 if she could. From my point of view, having Right at Home going in every day has given me respite to be able to do my job within the NHS without having the extra stress of the basic needs for my mum. I can contact the team at any time and nothing is ever a problem. They even came into hospital to see my mum when she was poorly. As an NHS worker, I have recommended Right at Home to many other people as I find them caring, compassionate, and respectful of my mum's needs and wishes. My mum and I would not be without her carer and the team at Right at Home.
14 August 2024
I cannot recommend Right at Home enough. My only regret is that we didn't organise their services earlier. They gave my dad, in his final months, such friendship and laughs, they also improved his quality of life immeasurably. His carers were always interested in him and went over and above in the care they gave him. Thank you all.
21 June 2024
My wife receives first-class care, and that goes for timekeeping, communication and reliability, would not hesitate to recommend.
30 April 2024
Right from the start in 2020, the attention to person-centred care was there for our loved one and her husband. It was a very challenging time with the diagnosis of Frontal Temporal Dementia in January 2020 and then Covid and Lockdowns. We had four main carers, who have all been there for our loved one and husband and also other dedicated carers along the way. Sadly our loved one passed in March this year, she couldn’t have received better care in the last 4 years. Very grateful for all that you do. Thank you.
25 March 2024
Right at Home (Portsmouth) have been excellent. All of the carers have been lovely and kind. They always arrive on time and are extremely professional. We always know who is coming and a detailed audit of each visit is available to read via the app. They are also very responsive, adding in additional visits at very short notice. It's been very reassuring to know that Mum is now getting the care she needs and I'm so pleased we chose them.
15 March 2024
I was apprehensive about the care for my brother as he needed companionship rather than physical care. After much consideration, I chose Right at Home and it was the best decision. My brother was in great spirits when I returned after a fortnight and I couldn't have wished for anything better. The choice of carers was perfect.
12 March 2024
Very, very good - friendly, helpful, versatile and reliable. I feel comfortable with personal care, which is a lovely surprise because I didn't think I would. My carers are lovely and support me with anything that needs doing. Just what I need, I can't think of anything that could be better or improved.
29 November 2023
Thank you for a wonderful, caring service for my mum. All of your team were so amazing, reliable, thoughtful and solicitous of her every need. It was such a relief to know Mum was in such good hands and gave me and my sister great peace of mind. Thank you to the team for going above and beyond.
13 October 2023
After doing a lot of research into finding the right people to care for mum, Right at Home ticked all my boxes. Right at Home have been looking after mum for a couple of months now and I know I have chosen the right people, the people who work in the office and the carers are all kind, compassionate and experienced people. The position I am in is all new to me and a challenge and as an only sibling very emotional, Right at Home have been supportive and very patient with all my questions. Sadly mum has got dementia and having home care was a huge change for her, very reluctant at first but has settled down really well with her current carers, who give her 100% quality loving care. I've started with a few visits with the intention of building on this, think they call this baby steps! Recently I was lucky to have a week away and I asked for some ad-hoc home care during this period and that was one of my tick in the boxes. I feel very blessed to have found Right at Home, a huge thank you to all.
26 September 2023
Right At Home have been providing care support for my brother who has dementia, over several months. The manager and her team are very compassionate and take great care to meet the needs of the client whilst maintaining their professionalism.
06 July 2023
My mother has received excellent daily care from Right at Home staff for the past six months. Staff are very caring, professional and astute to my mother's changing needs. The effort they have made to help my mother with the progression of her dementia has been creative and empathetic. Additionally, staff have demonstrated initiative and an amazing amount of empathy. The emotional relief to myself has been immense, knowing that a caring and experienced team is looking after my mother (my professional background is nursing so I have a keen eye for quality care). Thank you zillions, one and all.
31 May 2023
We have been using Right at Home (Portsmouth) for a number of years now for my grandpa, it's been an absolute blessing finding them. We had previously used an alternative care provider but since finding Right at Home and the team there really isn't any comparison between the two. It's night and day! If you want someone to look after your loved ones when they are no longer able to do it themselves then Right at Home are the company to contact. Outstanding service and I can honestly say they go above and beyond. They look after your family as if they were looking after their own. All staff treated my grandpa with care and compassion. Unfortunately, my grandpa has now gone into a care home but Right at Home made that transition so easy and stress-free. They have even stayed in contact since his move just to check on his wellbeing, can't recommend them enough!
24 May 2023
This company have been looking after Mum for a year, and she’s extremely well cared for by a professor organisation. Carers are friendly and attentive to my mum, and I wouldn’t hesitate to recommend this service.
07 March 2023
All carers are highly professional and provide care to the highest standards. They are reliable and trustworthy. I have no hesitation in recommending Right at Home (Portsmouth) and its staff, from individual carers to administration and management.
02 February 2023
Great carers. Always on time. Always polite and thoughtful. Aware of my mother's needs and frailty. Her team go above and beyond. I can go out and know that Mum is in good hands. I have complete trust in the team. Admin is great and ensures continuity of carers who know Mum's routine.
10 January 2023
I have been using Right at Home for the last 18 months. I have no problems at all with them. They have been very professional and caring with us. The carers that they send to us are helpful, caring and very friendly.
Latest Reviews for Right at Home (Portsmouth)
03 April 2025
I contacted Right at Home after a recommendation from someone. We had social care looking after Dad and were not happy at all with some of the service's. Since Right at Home came Dad is so much better, they really understand his needs and is always perfectly matched to his carers, he can be a handful. They always go above and beyond and I am always well informed if I need to know anything. We couldn't do with out them now. Emma has been brilliant with managing his care team.
03 April 2025
I was very impressed by Right at Home. The local organization was efficient, kind, considerate and responsive to my mother's needs and concerns. Moreover the two women who moved into my mother's house while they were needed could not have been nicer and competent. It was very reassuring to know that my mother was safe and well cared for.
25 February 2025
They are good at their job, they help me get better and friendly.
06 February 2025
The staff at Right at Home (Portsmouth) have been kind, patient and very caring towards Mum. It has been great to see mum strike up positive relationships with several of the carers who have visited over the last few months. This has helped keep mum going over what has been a difficult period transitioning from living by herself in a flat towards full time care. We would definitely recommend their services.
19 November 2024
My mum was determined she didn't want and or need a carer, but once she agreed to trial Right at Home, she changed her mind. She now has her carer in every day which she says is the highlight of her day. She sees her carer as a friend and would have them in 24/7 if she could. From my point of view, having Right at Home going in every day has given me respite to be able to do my job within the NHS without having the extra stress of the basic needs for my mum. I can contact the team at any time and nothing is ever a problem. They even came into hospital to see my mum when she was poorly. As an NHS worker, I have recommended Right at Home to many other people as I find them caring, compassionate, and respectful of my mum's needs and wishes. My mum and I would not be without her carer and the team at Right at Home.
14 August 2024
I cannot recommend Right at Home enough. My only regret is that we didn't organise their services earlier. They gave my dad, in his final months, such friendship and laughs, they also improved his quality of life immeasurably. His carers were always interested in him and went over and above in the care they gave him. Thank you all.
21 June 2024
My wife receives first-class care, and that goes for timekeeping, communication and reliability, would not hesitate to recommend.
30 April 2024
Right from the start in 2020, the attention to person-centred care was there for our loved one and her husband. It was a very challenging time with the diagnosis of Frontal Temporal Dementia in January 2020 and then Covid and Lockdowns. We had four main carers, who have all been there for our loved one and husband and also other dedicated carers along the way. Sadly our loved one passed in March this year, she couldn’t have received better care in the last 4 years. Very grateful for all that you do. Thank you.
25 March 2024
Right at Home (Portsmouth) have been excellent. All of the carers have been lovely and kind. They always arrive on time and are extremely professional. We always know who is coming and a detailed audit of each visit is available to read via the app. They are also very responsive, adding in additional visits at very short notice. It's been very reassuring to know that Mum is now getting the care she needs and I'm so pleased we chose them.
15 March 2024
I was apprehensive about the care for my brother as he needed companionship rather than physical care. After much consideration, I chose Right at Home and it was the best decision. My brother was in great spirits when I returned after a fortnight and I couldn't have wished for anything better. The choice of carers was perfect.
12 March 2024
Very, very good - friendly, helpful, versatile and reliable. I feel comfortable with personal care, which is a lovely surprise because I didn't think I would. My carers are lovely and support me with anything that needs doing. Just what I need, I can't think of anything that could be better or improved.
29 November 2023
Thank you for a wonderful, caring service for my mum. All of your team were so amazing, reliable, thoughtful and solicitous of her every need. It was such a relief to know Mum was in such good hands and gave me and my sister great peace of mind. Thank you to the team for going above and beyond.
13 October 2023
After doing a lot of research into finding the right people to care for mum, Right at Home ticked all my boxes. Right at Home have been looking after mum for a couple of months now and I know I have chosen the right people, the people who work in the office and the carers are all kind, compassionate and experienced people. The position I am in is all new to me and a challenge and as an only sibling very emotional, Right at Home have been supportive and very patient with all my questions. Sadly mum has got dementia and having home care was a huge change for her, very reluctant at first but has settled down really well with her current carers, who give her 100% quality loving care. I've started with a few visits with the intention of building on this, think they call this baby steps! Recently I was lucky to have a week away and I asked for some ad-hoc home care during this period and that was one of my tick in the boxes. I feel very blessed to have found Right at Home, a huge thank you to all.
26 September 2023
Right At Home have been providing care support for my brother who has dementia, over several months. The manager and her team are very compassionate and take great care to meet the needs of the client whilst maintaining their professionalism.
06 July 2023
My mother has received excellent daily care from Right at Home staff for the past six months. Staff are very caring, professional and astute to my mother's changing needs. The effort they have made to help my mother with the progression of her dementia has been creative and empathetic. Additionally, staff have demonstrated initiative and an amazing amount of empathy. The emotional relief to myself has been immense, knowing that a caring and experienced team is looking after my mother (my professional background is nursing so I have a keen eye for quality care). Thank you zillions, one and all.
31 May 2023
We have been using Right at Home (Portsmouth) for a number of years now for my grandpa, it's been an absolute blessing finding them. We had previously used an alternative care provider but since finding Right at Home and the team there really isn't any comparison between the two. It's night and day! If you want someone to look after your loved ones when they are no longer able to do it themselves then Right at Home are the company to contact. Outstanding service and I can honestly say they go above and beyond. They look after your family as if they were looking after their own. All staff treated my grandpa with care and compassion. Unfortunately, my grandpa has now gone into a care home but Right at Home made that transition so easy and stress-free. They have even stayed in contact since his move just to check on his wellbeing, can't recommend them enough!
24 May 2023
This company have been looking after Mum for a year, and she’s extremely well cared for by a professor organisation. Carers are friendly and attentive to my mum, and I wouldn’t hesitate to recommend this service.
07 March 2023
All carers are highly professional and provide care to the highest standards. They are reliable and trustworthy. I have no hesitation in recommending Right at Home (Portsmouth) and its staff, from individual carers to administration and management.
02 February 2023
Great carers. Always on time. Always polite and thoughtful. Aware of my mother's needs and frailty. Her team go above and beyond. I can go out and know that Mum is in good hands. I have complete trust in the team. Admin is great and ensures continuity of carers who know Mum's routine.
10 January 2023
I have been using Right at Home for the last 18 months. I have no problems at all with them. They have been very professional and caring with us. The carers that they send to us are helpful, caring and very friendly.