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Congress House, 61 Cromwell Road, Southampton, SO15 2JE
View Full Details of OneCare SouthamptonLatest Reviews for OneCare Southampton
26 November 2024
Fantastic company. They long-term, looked after my father who had dementia and was bedbound. Total dignity and respect. Now they help look after my mother. She enjoys her visits very much. Very professional and lovely people. A star.
07 May 2024
Excellent service provided. The management and care staff have gone the extra mile in the care they have provided my father over the past 5 months in which they have been involved in his care so thank you.
06 February 2024
I have had care from OneCare since 2019 and it has been very good. Very professional and respectful. They always ask how I am and respect my dignity. The office staff always listen to what I have to say and sort out any issues I have. A very professional company.
10 January 2024
My husband is very happy with his care, has a laugh and jokes with his carers and looks forward to them coming. They are always courteous, cheerful, very willing and take really good care of him, helping him with any new requirements, and checking with me if they are not sure what he requires. He always feels better for the visit. If we need to change the time because of medical appointments, it is never an issue. We are both very grateful for all that OneCare do for us and for the cheerful visitors every day.
10 August 2023
My sister was discharged from the hospital in May, and I engaged OneCare to replace a previous company to provide four visits a day. I have not been disappointed, as the care provided has been excellent. It is wonderful to be able to engage with the staff, which was lacking with the previous provider. My sister is extremely pleased with the care she receives. OneCare has gone the extra mile in many ways and even offered to liaise with my sister's GP - something I previously had to do myself. All the staff treat my sister with friendship and dignity. I have no hesitation in recommending OneCare - a really professional company.
17 January 2023
We're very pleased with all services.
08 November 2022
This is a wonderful company, such care and attention to my mother and really friendly and happy staff. They were always on time and didn't skip anything, always asked if they could do anything else. Really top notch company and staff. Wish we could have kept service, but out of our control. Thank you!
06 June 2022
I have received care from OneCare since May 2020. I have got to know the team well. They support me with my day to day personal care and meal preparation. The management team has been supportive and accommodating with my care planning and changes that I have experienced with my mobility. OneCare have also worked closely with the physiotherapy team to support me with mobility assessments and exercises. Overall I am pleased with the service I am receiving.
31 May 2022
I have a good relationship with this provider who currently look after my mother, the team are fantastic and show empathy and care for my mum who has become more dependent on them since recently coming out of hospital.
13 October 2021
I have to say, as a service users wife, the level of care that we receive is exemplary. Every carer/management team that has attended to my husband over the last six months or so are very passionate about their job. They do everything they are asked to do, and more, without any hesitation. We have 8-carers a day, and they all come to us with total respect for us and our home. They are wonderful support for me, and I would have absolutely no hesitation in recommending them to anyone needing a care company.
07 October 2021
The best caring company we ever had to care for my mother-in-law of 96. The manager and his team are what all care companies should aspire to. They are the most caring team and treated my mother with the kindest and professional care. We only wish we could have had them to care for her in her last discharge from the hospital, but the hospital wouldn't allow it, as I know, she would have been treated better.
29 April 2021
I really like when my carers visit me and they always help me with everything I need. They are all very friendly and talk to my family about anything that I need. I would recommend the company to anyone.
29 April 2021
I have been with OneCare for the past four years. I have received a great service in that time. All the carers are friendly and polite. I have got to know the management of the company very well also, who are always professional and supportive. Over time my mobility has become worse, I now spend my time at home. Its always nice to see a friendly face to have a conversation with.
28 April 2021
My carers always know the right thing to say if I find myself struggling with mobility or low in mood. I cannot thank the team enough for the support I receive. I am always made to feel credible, and always feel well respected when the carers listen to how I would like my care to be completed and offer me plenty of choice throughout the jobs they do for me. They are particularly supportive when working with the local nursing team regarding my ongoing treatment.
28 April 2021
I have had care provided by Onecare for some time and have always found my carers to be professional, knowledgable and very friendly. I have a good relationship with the management team also, they often visit to review my care. I am sometimes low in mood due to the pain in my legs, I am grateful for the patience my carers show when providing my care.
21 April 2021
I am happy with the service I receive. All of the carers that visit me are friendly and polite. I enjoy their visits as I look forward to having somebody to talk to. My carers also make sure I have taken my medication and check I am eating a well-balanced diet to help control my diabetes.
06 April 2021
I am very happy with the service being provided. The care team are always professional and treat me with respect. The carers always promote my independence and offer me plenty of choice when transferring me.
06 April 2021
I have been receiving care from Onecare Southampton since May 2018 and I am delighted with the service I receive. I have got to know the team well and they understand what I need. I receive a number of their services regularly which include, help with my personal care, my weekly shopping and a weekly domestic visit to help me maintain my flat. I would highly recommend Onecare Southampton to anybody looking for a similar service.
04 April 2021
The care my mum received was excellent and all the helpers were very nice when I saw them. My mum said that they always helped her with everything she needed. I do not know how much the care cost so cannot comment on that.
01 April 2021
We never know which carers are coming to help get my wife up or help to move my wife to the bedroom in the evening. But she is always treated with care and consideration.
Latest Reviews for OneCare Southampton
26 November 2024
Fantastic company. They long-term, looked after my father who had dementia and was bedbound. Total dignity and respect. Now they help look after my mother. She enjoys her visits very much. Very professional and lovely people. A star.
07 May 2024
Excellent service provided. The management and care staff have gone the extra mile in the care they have provided my father over the past 5 months in which they have been involved in his care so thank you.
06 February 2024
I have had care from OneCare since 2019 and it has been very good. Very professional and respectful. They always ask how I am and respect my dignity. The office staff always listen to what I have to say and sort out any issues I have. A very professional company.
10 January 2024
My husband is very happy with his care, has a laugh and jokes with his carers and looks forward to them coming. They are always courteous, cheerful, very willing and take really good care of him, helping him with any new requirements, and checking with me if they are not sure what he requires. He always feels better for the visit. If we need to change the time because of medical appointments, it is never an issue. We are both very grateful for all that OneCare do for us and for the cheerful visitors every day.
10 August 2023
My sister was discharged from the hospital in May, and I engaged OneCare to replace a previous company to provide four visits a day. I have not been disappointed, as the care provided has been excellent. It is wonderful to be able to engage with the staff, which was lacking with the previous provider. My sister is extremely pleased with the care she receives. OneCare has gone the extra mile in many ways and even offered to liaise with my sister's GP - something I previously had to do myself. All the staff treat my sister with friendship and dignity. I have no hesitation in recommending OneCare - a really professional company.
17 January 2023
We're very pleased with all services.
08 November 2022
This is a wonderful company, such care and attention to my mother and really friendly and happy staff. They were always on time and didn't skip anything, always asked if they could do anything else. Really top notch company and staff. Wish we could have kept service, but out of our control. Thank you!
06 June 2022
I have received care from OneCare since May 2020. I have got to know the team well. They support me with my day to day personal care and meal preparation. The management team has been supportive and accommodating with my care planning and changes that I have experienced with my mobility. OneCare have also worked closely with the physiotherapy team to support me with mobility assessments and exercises. Overall I am pleased with the service I am receiving.
31 May 2022
I have a good relationship with this provider who currently look after my mother, the team are fantastic and show empathy and care for my mum who has become more dependent on them since recently coming out of hospital.
13 October 2021
I have to say, as a service users wife, the level of care that we receive is exemplary. Every carer/management team that has attended to my husband over the last six months or so are very passionate about their job. They do everything they are asked to do, and more, without any hesitation. We have 8-carers a day, and they all come to us with total respect for us and our home. They are wonderful support for me, and I would have absolutely no hesitation in recommending them to anyone needing a care company.
07 October 2021
The best caring company we ever had to care for my mother-in-law of 96. The manager and his team are what all care companies should aspire to. They are the most caring team and treated my mother with the kindest and professional care. We only wish we could have had them to care for her in her last discharge from the hospital, but the hospital wouldn't allow it, as I know, she would have been treated better.
29 April 2021
I really like when my carers visit me and they always help me with everything I need. They are all very friendly and talk to my family about anything that I need. I would recommend the company to anyone.
29 April 2021
I have been with OneCare for the past four years. I have received a great service in that time. All the carers are friendly and polite. I have got to know the management of the company very well also, who are always professional and supportive. Over time my mobility has become worse, I now spend my time at home. Its always nice to see a friendly face to have a conversation with.
28 April 2021
My carers always know the right thing to say if I find myself struggling with mobility or low in mood. I cannot thank the team enough for the support I receive. I am always made to feel credible, and always feel well respected when the carers listen to how I would like my care to be completed and offer me plenty of choice throughout the jobs they do for me. They are particularly supportive when working with the local nursing team regarding my ongoing treatment.
28 April 2021
I have had care provided by Onecare for some time and have always found my carers to be professional, knowledgable and very friendly. I have a good relationship with the management team also, they often visit to review my care. I am sometimes low in mood due to the pain in my legs, I am grateful for the patience my carers show when providing my care.
21 April 2021
I am happy with the service I receive. All of the carers that visit me are friendly and polite. I enjoy their visits as I look forward to having somebody to talk to. My carers also make sure I have taken my medication and check I am eating a well-balanced diet to help control my diabetes.
06 April 2021
I am very happy with the service being provided. The care team are always professional and treat me with respect. The carers always promote my independence and offer me plenty of choice when transferring me.
06 April 2021
I have been receiving care from Onecare Southampton since May 2018 and I am delighted with the service I receive. I have got to know the team well and they understand what I need. I receive a number of their services regularly which include, help with my personal care, my weekly shopping and a weekly domestic visit to help me maintain my flat. I would highly recommend Onecare Southampton to anybody looking for a similar service.
04 April 2021
The care my mum received was excellent and all the helpers were very nice when I saw them. My mum said that they always helped her with everything she needed. I do not know how much the care cost so cannot comment on that.
01 April 2021
We never know which carers are coming to help get my wife up or help to move my wife to the bedroom in the evening. But she is always treated with care and consideration.