Submit a Review for Radis Community Care (Burton on Trent)
Suite 2, Cross Street Business Centre, Cross Street, Burton-on-Trent, DE14 1EF
View Full Details of Radis Community Care (Burton on Trent)Latest Reviews for Radis Community Care (Burton on Trent)
27 September 2024
I've had a few care agencies for my dad and hands down they are the best. They are all friendly and professional and my dad feels really comfortable with them. They are very reliable and accommodating and have many times gone above and beyond to help when they can. I would easily recommend Radis to any of my family and friends and I am really pleased with their service.
10 September 2024
Things are good, I've now got regular carers who know my routine. Even my overly protective cat is happy with the regular carers. Can't fault the staff I have, they are fantastic and go above and beyond for me. Office staff are again all lovely, forgetful at times but understandable with their workload so reminding them helps on occasion. Definitely recommend this company to anyone.
09 September 2024
Radis looked after my mom for 5 years & in all that time the carers looked after her. The care was impeccable right up until my mom passed away in January 2024. I cannot put into words how amazing they all are so compassionate, kind & caring to her plus always there for us as a family. They have given wonderful support throughout the 5 years. Thank you all with all our hearts from all the family.
28 August 2024
All the carers are great and treat me with respect and listen to my needs. Unfortunately there is no communication between the carers and the office staff. Also I would like a bit more communication, if a carer is held up or your normal carer is unfortunately off sick it would be nice if the office could contact the client to inform them. On the whole I do get a call even if there is someone off but there have been times I have had a call to say there literally isn't anyone which is a big inconvenience for me and not fair on my friend to have to come and sort me out.
20 August 2024
Radis are a very caring company and I would recommend them to other people who need care, they do help with things that I require with my care and they are really caring, they go above and beyond and they are brilliant and fantastic. They work very hard every day. Three staff members, in particular, are very good and look after me the best they can, I appreciate everything they do for me. I am writing this review to show my appreciation to all of them.
18 April 2024
Don't arrive on the times they took you on and agreed the times and to give an earlier time. Some calls are two hours late. The times the carer arrived and left don't match the log sheet. Like everywhere some good some bad staff. Office staff just give you a runaround, one said one thing and the next another to cover their mistakes. Wouldn't recommend it if you want good care. Won't come early for a medical appointment so have to cancel appointments.
Latest Reviews for Radis Community Care (Burton on Trent)
27 September 2024
I've had a few care agencies for my dad and hands down they are the best. They are all friendly and professional and my dad feels really comfortable with them. They are very reliable and accommodating and have many times gone above and beyond to help when they can. I would easily recommend Radis to any of my family and friends and I am really pleased with their service.
10 September 2024
Things are good, I've now got regular carers who know my routine. Even my overly protective cat is happy with the regular carers. Can't fault the staff I have, they are fantastic and go above and beyond for me. Office staff are again all lovely, forgetful at times but understandable with their workload so reminding them helps on occasion. Definitely recommend this company to anyone.
09 September 2024
Radis looked after my mom for 5 years & in all that time the carers looked after her. The care was impeccable right up until my mom passed away in January 2024. I cannot put into words how amazing they all are so compassionate, kind & caring to her plus always there for us as a family. They have given wonderful support throughout the 5 years. Thank you all with all our hearts from all the family.
28 August 2024
All the carers are great and treat me with respect and listen to my needs. Unfortunately there is no communication between the carers and the office staff. Also I would like a bit more communication, if a carer is held up or your normal carer is unfortunately off sick it would be nice if the office could contact the client to inform them. On the whole I do get a call even if there is someone off but there have been times I have had a call to say there literally isn't anyone which is a big inconvenience for me and not fair on my friend to have to come and sort me out.
20 August 2024
Radis are a very caring company and I would recommend them to other people who need care, they do help with things that I require with my care and they are really caring, they go above and beyond and they are brilliant and fantastic. They work very hard every day. Three staff members, in particular, are very good and look after me the best they can, I appreciate everything they do for me. I am writing this review to show my appreciation to all of them.
18 April 2024
Don't arrive on the times they took you on and agreed the times and to give an earlier time. Some calls are two hours late. The times the carer arrived and left don't match the log sheet. Like everywhere some good some bad staff. Office staff just give you a runaround, one said one thing and the next another to cover their mistakes. Wouldn't recommend it if you want good care. Won't come early for a medical appointment so have to cancel appointments.