Submit a Review for Alina Homecare Hemel Hempstead
Suite 212 Biz Space, Imex House, 575-599 Maxted Road, Hemel Hempstead, HP2 7DX
View Full Details of Alina Homecare Hemel HempsteadLatest Reviews for Alina Homecare Hemel Hempstead
06 March 2025
Mum was diagnosed with dementia and whilst living in a retirement community she needed additional daily care for meals as well as social and some safe guarding each day. After significant research across agencies we chose Alina as they were flexible, experienced and friendly. The team have been fantastic from day one, everything we ask for is addressed, great suggestions for improved care are made and the team take time for items that are not within the care plan such as assisting with a freezer defrost which was causing Mum concern.
19 February 2025
Excellent service from carers. They come on time, have a good relationship with the person they are caring for. They talk to them all the time which has a calming effect. They also tidy up afterwards and offer any help such as taking bins out and making beds. It is an excellent service from well-trained staff.
13 February 2025
The care and compassion shown towards my auntie over the last 4 years by the Alina Homecare Hemel Hempstead team has been outstanding. Nothing was too much for them and the care that they gave took the daily stress of caring for an elderly relative away from us. My aunt was quite a character. The carers accepted her ways and how she lived. Their amazing care allowed her to stay in her home and to die at home. Our heartfelt thanks go out to each and every one of the carers. We will always be so very grateful to the Alina team.
29 November 2024
Fantastic service. Kind engaging and warm. Perfect for our Mum. Highly recommend.
29 November 2024
Oh my goodness! I can't believe how absolutely fantastic the last few days have been with Alina Healthcare carers looking after me. To allow my husband to have a well-deserved respite break, I approached Alina Healthcare to provide care morning and evening. I am a permanent wheelchair user with MS and require full assistance getting me up washed/showered and dressed in the morning plus getting me undressed and back to bed in the evening. A full needs assessment was undertaken prior to the start of my husband's break and I had the opportunity to meet the staff who would be providing care. Without exception, all the staff providing my care were wonderful. I was treated with dignity and respect at all times. The staff ensured that I was comfortable and satisfied with the care. They chatted with me throughout and we shared a good few laughs! I really can't thank Alina Healthcare for making my first experience of being cared for by someone other than my husband so fantastic. Thank you!
14 November 2024
Everyone at Alina Homecare Hemel Hempstead were brilliant with my father-in-law's care. Two staff members in particular were fantastic support and organised the most wonderful carers to visit my father-in-law when he needed assistance. We had to ask for quite a few changes to the visiting times and nothing was ever too much. Our requests were actioned immediately. It's reassuring to have the same people coming in and they were all so friendly, gentle and caring and respectful and they went beyond requirements when needed. The only reason we stopped having the care was due to my father-in-law being admitted to hospital. Thank you.
30 October 2024
My sister needed help with caring for herself. She was not eating and was unable to care for her home. The improvement since the carers started visiting is remarkable. They make sure she eats a good meal daily and keeps the home clean and organised. She particularly appreciates that they like her dog. After four weeks she is much less depressed. The carers seem to really take an interest in her and enjoy chatting.
04 July 2024
The staff are lovely and caring, which made the introduction of home care for my in-laws a lot easier than expected. My in-laws soon got used to the routine and now look forward to their visits, and enjoy the company.
04 July 2024
I found Alina to be very helpful especially as I had not been familiar with finding care previously. They were caring, professional and very helpful and have remained so throughout. The carers are lovely and my parents, despite reservations, have accepted them and seem to enjoy the company. Thoroughly recommend.
31 May 2024
We have been very impressed with the carers who visit our father every morning. They arrive on time and are always cheerful, and Dad enjoys seeing them. They take a genuine interest in our father and his health, and have on 2 occasions contacted me when they have been concerned about something, which I am so grateful for. In addition to this, we have access to the app, which is invaluable as it provides us with information regarding Dad's mental and physical health, as well as the tasks the carer has carried out. Dad would like to continue living independently for as long as he can, and with Alina supporting the family in helping him, he is able to do so and we are very grateful. Thank you all.
22 April 2024
I am very impressed with the speed the team responded to our initial phone call for help. For the most part the carers we have had have been effective, kind and professional. There is a range of experience amongst the carers and this is reflected in the quality of care given. All in all I am very satisfied with the care I have received from Alina.
15 March 2024
Alina Homecare have been such a help for all the family. We now have the reassurance that someone is checking in on Dad each morning and giving us feedback using the app, so we know if he needs anything from us. Not only have they been performing the key task of changing a stoma bag, but they also let us know how Dad is feeling and tidy up as well. We are so glad to have Alina Homecare and grateful for their help.
01 March 2024
As a frail and elderly couple, we registered with Alina in 2023 in case of need in the future. How glad we did because an emergency arose in January 2024 when I, the official carer for my husband, fell and fractured my leg needing a two hour operation and subsequent complete immobility for two weeks. Within a day or so Alina came to our rescue and provided personal care for me plus domestic help with general household chores. During the past six weeks of my recovery, we have had excellent service from Alina in the form of two regular carers who always arrived with a smile and cheery greeting, attended to their tasks with enthusiasm and efficiency and made our life bearable during this rather traumatic time for us. They arrived on time, adapted quickly to our needs and were flexible doing the tasks required of them. Some of the meals prepared for us were delicious. We hope we shall not need help for a while, but if we do, we will have no hesitation in turning to Alina for help again.
20 February 2024
Swift, accurate and cheerful service given in a kind way.
09 January 2024
Mum's carers are all amazing girls. Caring, empathetic, attentive and sympathetic only explain a small part of the love and attention they provide Mum with, in turn making Mum feel better about herself and he needs and is also able to have a laugh with her carers. They really cheer her up.
07 December 2023
Always found the carers helpful and reliable.
15 August 2023
From the beginning of my care, I have always been delighted with my care. All of the carers are very well trained and I enjoyed seeing them every visit, I am treated with care and dignity and feel clean and tidy for the day ahead. If time permits, they will also do little tasks for me which they are happy to do. Overall, excellent care.
31 January 2023
Alina carers have been helping to care for my mother for several months. They usually arrive on time and despite their many care call commitments and sometimes rushing, they are kind, respectful, patient and usually knowledgeable. Some carers are more experienced than others and some take more care when handling my elderly and very frail mother. Alina have been very attentive to changes when required and helping out where other agencies have failed often at the last minute for which I am very grateful. They have also provided the same team of carers with whom my mother is familiar thus giving us consistency. I would have no hesitation in recommending them to others looking for care of their loved ones.
19 May 2021
I think they are a very good company and do a good job. There are some things to work on, for example, some of the carers don't do the tasks as set out in the care plan. I think the staff could be trained better with disability awareness. Some staff are excellent and very experienced but the newer ones, not so. I think some of the staff are too young and inexperienced to be supporting me. The carers complete the tasks I ask them to do mostly but sometimes I feel they seem to be in a hurry especially in the evenings.
08 March 2021
We have been using Alina Homecare for over a year for my elderly parents. They now have carers in daily. We have found Alina, reliable, flexible, and understanding. There are particular carers within the team that have gone above and beyond to ensure that my mother (who has dementia) is happy and settled. They truly care and we cannot thank them enough for the care they have given our parents. They will highlight any issues as soon as possible and record their daily visits on an app so we can see what has happened on that day and the care they have provided. The Manager is easy to get on with, caring and wants the best. We have built up a good relationship with her over the months and she has listened to our requests and helped as soon as possible.
Latest Reviews for Alina Homecare Hemel Hempstead
06 March 2025
Mum was diagnosed with dementia and whilst living in a retirement community she needed additional daily care for meals as well as social and some safe guarding each day. After significant research across agencies we chose Alina as they were flexible, experienced and friendly. The team have been fantastic from day one, everything we ask for is addressed, great suggestions for improved care are made and the team take time for items that are not within the care plan such as assisting with a freezer defrost which was causing Mum concern.
19 February 2025
Excellent service from carers. They come on time, have a good relationship with the person they are caring for. They talk to them all the time which has a calming effect. They also tidy up afterwards and offer any help such as taking bins out and making beds. It is an excellent service from well-trained staff.
13 February 2025
The care and compassion shown towards my auntie over the last 4 years by the Alina Homecare Hemel Hempstead team has been outstanding. Nothing was too much for them and the care that they gave took the daily stress of caring for an elderly relative away from us. My aunt was quite a character. The carers accepted her ways and how she lived. Their amazing care allowed her to stay in her home and to die at home. Our heartfelt thanks go out to each and every one of the carers. We will always be so very grateful to the Alina team.
29 November 2024
Fantastic service. Kind engaging and warm. Perfect for our Mum. Highly recommend.
29 November 2024
Oh my goodness! I can't believe how absolutely fantastic the last few days have been with Alina Healthcare carers looking after me. To allow my husband to have a well-deserved respite break, I approached Alina Healthcare to provide care morning and evening. I am a permanent wheelchair user with MS and require full assistance getting me up washed/showered and dressed in the morning plus getting me undressed and back to bed in the evening. A full needs assessment was undertaken prior to the start of my husband's break and I had the opportunity to meet the staff who would be providing care. Without exception, all the staff providing my care were wonderful. I was treated with dignity and respect at all times. The staff ensured that I was comfortable and satisfied with the care. They chatted with me throughout and we shared a good few laughs! I really can't thank Alina Healthcare for making my first experience of being cared for by someone other than my husband so fantastic. Thank you!
14 November 2024
Everyone at Alina Homecare Hemel Hempstead were brilliant with my father-in-law's care. Two staff members in particular were fantastic support and organised the most wonderful carers to visit my father-in-law when he needed assistance. We had to ask for quite a few changes to the visiting times and nothing was ever too much. Our requests were actioned immediately. It's reassuring to have the same people coming in and they were all so friendly, gentle and caring and respectful and they went beyond requirements when needed. The only reason we stopped having the care was due to my father-in-law being admitted to hospital. Thank you.
30 October 2024
My sister needed help with caring for herself. She was not eating and was unable to care for her home. The improvement since the carers started visiting is remarkable. They make sure she eats a good meal daily and keeps the home clean and organised. She particularly appreciates that they like her dog. After four weeks she is much less depressed. The carers seem to really take an interest in her and enjoy chatting.
04 July 2024
The staff are lovely and caring, which made the introduction of home care for my in-laws a lot easier than expected. My in-laws soon got used to the routine and now look forward to their visits, and enjoy the company.
04 July 2024
I found Alina to be very helpful especially as I had not been familiar with finding care previously. They were caring, professional and very helpful and have remained so throughout. The carers are lovely and my parents, despite reservations, have accepted them and seem to enjoy the company. Thoroughly recommend.
31 May 2024
We have been very impressed with the carers who visit our father every morning. They arrive on time and are always cheerful, and Dad enjoys seeing them. They take a genuine interest in our father and his health, and have on 2 occasions contacted me when they have been concerned about something, which I am so grateful for. In addition to this, we have access to the app, which is invaluable as it provides us with information regarding Dad's mental and physical health, as well as the tasks the carer has carried out. Dad would like to continue living independently for as long as he can, and with Alina supporting the family in helping him, he is able to do so and we are very grateful. Thank you all.
22 April 2024
I am very impressed with the speed the team responded to our initial phone call for help. For the most part the carers we have had have been effective, kind and professional. There is a range of experience amongst the carers and this is reflected in the quality of care given. All in all I am very satisfied with the care I have received from Alina.
15 March 2024
Alina Homecare have been such a help for all the family. We now have the reassurance that someone is checking in on Dad each morning and giving us feedback using the app, so we know if he needs anything from us. Not only have they been performing the key task of changing a stoma bag, but they also let us know how Dad is feeling and tidy up as well. We are so glad to have Alina Homecare and grateful for their help.
01 March 2024
As a frail and elderly couple, we registered with Alina in 2023 in case of need in the future. How glad we did because an emergency arose in January 2024 when I, the official carer for my husband, fell and fractured my leg needing a two hour operation and subsequent complete immobility for two weeks. Within a day or so Alina came to our rescue and provided personal care for me plus domestic help with general household chores. During the past six weeks of my recovery, we have had excellent service from Alina in the form of two regular carers who always arrived with a smile and cheery greeting, attended to their tasks with enthusiasm and efficiency and made our life bearable during this rather traumatic time for us. They arrived on time, adapted quickly to our needs and were flexible doing the tasks required of them. Some of the meals prepared for us were delicious. We hope we shall not need help for a while, but if we do, we will have no hesitation in turning to Alina for help again.
20 February 2024
Swift, accurate and cheerful service given in a kind way.
09 January 2024
Mum's carers are all amazing girls. Caring, empathetic, attentive and sympathetic only explain a small part of the love and attention they provide Mum with, in turn making Mum feel better about herself and he needs and is also able to have a laugh with her carers. They really cheer her up.
07 December 2023
Always found the carers helpful and reliable.
15 August 2023
From the beginning of my care, I have always been delighted with my care. All of the carers are very well trained and I enjoyed seeing them every visit, I am treated with care and dignity and feel clean and tidy for the day ahead. If time permits, they will also do little tasks for me which they are happy to do. Overall, excellent care.
31 January 2023
Alina carers have been helping to care for my mother for several months. They usually arrive on time and despite their many care call commitments and sometimes rushing, they are kind, respectful, patient and usually knowledgeable. Some carers are more experienced than others and some take more care when handling my elderly and very frail mother. Alina have been very attentive to changes when required and helping out where other agencies have failed often at the last minute for which I am very grateful. They have also provided the same team of carers with whom my mother is familiar thus giving us consistency. I would have no hesitation in recommending them to others looking for care of their loved ones.
19 May 2021
I think they are a very good company and do a good job. There are some things to work on, for example, some of the carers don't do the tasks as set out in the care plan. I think the staff could be trained better with disability awareness. Some staff are excellent and very experienced but the newer ones, not so. I think some of the staff are too young and inexperienced to be supporting me. The carers complete the tasks I ask them to do mostly but sometimes I feel they seem to be in a hurry especially in the evenings.
08 March 2021
We have been using Alina Homecare for over a year for my elderly parents. They now have carers in daily. We have found Alina, reliable, flexible, and understanding. There are particular carers within the team that have gone above and beyond to ensure that my mother (who has dementia) is happy and settled. They truly care and we cannot thank them enough for the care they have given our parents. They will highlight any issues as soon as possible and record their daily visits on an app so we can see what has happened on that day and the care they have provided. The Manager is easy to get on with, caring and wants the best. We have built up a good relationship with her over the months and she has listened to our requests and helped as soon as possible.