Submit a Review for SureCare (Coventry & South Warwickshire)
3 The Quadrant, Warwick Road, Coventry, CV1 2DY
View Full Details of SureCare (Coventry & South Warwickshire)Latest Reviews for SureCare (Coventry & South Warwickshire)
14 March 2023
Asked SureCare to cover extra care that I couldn't get at the time. It turned out to be temporary but we didn't know that at the time. They were just what we needed, and I can't praise them highly enough. Thank you.
08 March 2023
There can be a difference in service levels depending on the carer. Some do what they're asked to (not good with dementia as told to do the same things when not needed but still do it!). There are some brilliant carers who do everything needed and take time to talk - very important.
08 February 2023
SureCare is excellent in all aspects of my care. They are very approachable and go the extra mile when asked if I need something. Nothing is too much trouble.
08 February 2023
Excellent, very friendly, helpful and tolerant of my mum's occasional temper outbursts.
08 February 2023
The personal assistant is caring towards my son. He loves being in her company and looks forward to her coming to support him. She takes over his care, so I have no worries. Overall, I am happy with the care and support we receive.
08 February 2023
My mother has been generally happy with the care received from SureCare. Good communication at all times. We have mainly had the same carers, which helps for continuity of care. They have tried to accommodate meals and individual needs. The girls are always polite, attentive and friendly. Generally, we are pleased and would recommend.
08 February 2023
I have found SureCare and its carers to be an excellent company that provides outstanding care for my mum. A small team of three or four carers do all her personal care reliably and with compassion. The manager is very approachable and always available on the phone. They give me peace of mind, and my mum loves them. Thank you!
13 June 2022
We were very happy with the care given to our elderly mother during the last 8-months. She was always treated with kindness and consideration for her needs. We always found the carers to be reliable and punctual.
21 June 2021
Nice, personal carers, sensitive to needs, listen to instructions, friendly, accommodation, respectful, treated as an individual, as a real normal person rather than an object or a number or case title. The carers demonstrate utmost trust and respect in me and my needs.
24 September 2020
The carers are extremely caring and have never let us down. Dad feels very comfortable with his care.
24 September 2020
Excellent care services, caring, listening to our needs, going above and beyond what is needed. Very confident with this care company and no problems. Pleasant, helpful and caring carer.
30 March 2020
Very friendly. Always happy and my son likes her a lot. I like that we get the same person every day too.
30 March 2020
SureCare are very reliable and are rated by me as amazing. They are always good to us and help if they can. I would recommend their team to anyone. Management is brilliant and very understanding.
05 March 2020
SureCare are a very professional agency, all their staff are great, very caring and professional and always go above and beyond.
05 March 2020
Mum has been well cared for over the years always had good kind care. Correspondance always dealt with efficiently would not hesitate in recommending.
18 February 2020
Very pleased with the service provider and carer for my Mum.
14 February 2020
Helpful. Reliable. Great communication. Prompt service. Carers are really good and reliable.
29 January 2020
I'm happy with the service.
23 January 2020
The staff allocated to my mother went above and beyond to ensure she was cared for so she could remain living at home. They became her friends and ensured all her needs were met until she sadly passed away.
23 January 2020
Very happy with the care agency. Consistent carer and very supportive staff.
Latest Reviews for SureCare (Coventry & South Warwickshire)
14 March 2023
Asked SureCare to cover extra care that I couldn't get at the time. It turned out to be temporary but we didn't know that at the time. They were just what we needed, and I can't praise them highly enough. Thank you.
08 March 2023
There can be a difference in service levels depending on the carer. Some do what they're asked to (not good with dementia as told to do the same things when not needed but still do it!). There are some brilliant carers who do everything needed and take time to talk - very important.
08 February 2023
SureCare is excellent in all aspects of my care. They are very approachable and go the extra mile when asked if I need something. Nothing is too much trouble.
08 February 2023
Excellent, very friendly, helpful and tolerant of my mum's occasional temper outbursts.
08 February 2023
The personal assistant is caring towards my son. He loves being in her company and looks forward to her coming to support him. She takes over his care, so I have no worries. Overall, I am happy with the care and support we receive.
08 February 2023
My mother has been generally happy with the care received from SureCare. Good communication at all times. We have mainly had the same carers, which helps for continuity of care. They have tried to accommodate meals and individual needs. The girls are always polite, attentive and friendly. Generally, we are pleased and would recommend.
08 February 2023
I have found SureCare and its carers to be an excellent company that provides outstanding care for my mum. A small team of three or four carers do all her personal care reliably and with compassion. The manager is very approachable and always available on the phone. They give me peace of mind, and my mum loves them. Thank you!
13 June 2022
We were very happy with the care given to our elderly mother during the last 8-months. She was always treated with kindness and consideration for her needs. We always found the carers to be reliable and punctual.
21 June 2021
Nice, personal carers, sensitive to needs, listen to instructions, friendly, accommodation, respectful, treated as an individual, as a real normal person rather than an object or a number or case title. The carers demonstrate utmost trust and respect in me and my needs.
24 September 2020
The carers are extremely caring and have never let us down. Dad feels very comfortable with his care.
24 September 2020
Excellent care services, caring, listening to our needs, going above and beyond what is needed. Very confident with this care company and no problems. Pleasant, helpful and caring carer.
30 March 2020
Very friendly. Always happy and my son likes her a lot. I like that we get the same person every day too.
30 March 2020
SureCare are very reliable and are rated by me as amazing. They are always good to us and help if they can. I would recommend their team to anyone. Management is brilliant and very understanding.
05 March 2020
SureCare are a very professional agency, all their staff are great, very caring and professional and always go above and beyond.
05 March 2020
Mum has been well cared for over the years always had good kind care. Correspondance always dealt with efficiently would not hesitate in recommending.
18 February 2020
Very pleased with the service provider and carer for my Mum.
14 February 2020
Helpful. Reliable. Great communication. Prompt service. Carers are really good and reliable.
29 January 2020
I'm happy with the service.
23 January 2020
The staff allocated to my mother went above and beyond to ensure she was cared for so she could remain living at home. They became her friends and ensured all her needs were met until she sadly passed away.
23 January 2020
Very happy with the care agency. Consistent carer and very supportive staff.