Submit a Review for Bridgewater Home Care (Bolton)
Peel House, 2 Chorley Old Road, Bolton, BL1 3AA
View Full Details of Bridgewater Home Care (Bolton)Latest Reviews for Bridgewater Home Care (Bolton)
13 March 2025
At the initial meeting I was told that I would have 2-3 carers so I would get to know them. I see a lot more than that a lot of whom seem to be new so it makes it difficult to form a relationship. Some of the carers (usually more experienced) go over and above to help, but some of the younger ones don't appreciate the difficulties of Parkinson's Disease. Those that do understand are very good at knowing when I am "off" ad just get on with the tasks.
07 February 2024
Extremely happy with service provided by Bridgewater, all the staff and carers made a stressful situation so much easier for us. The carers are so kind and helpful, nothing was too much trouble for them.
23 April 2023
I cannot speak highly enough about the exceptional care provided by Bridgewater Home Care. They have been providing companion care for my mother-in-law, who is living with dementia, for several months now and we are incredibly grateful for their support. They always go above and beyond, ensuring that Mum receives the very best care possible. One staff member, in particular, has become like a best friend to my mother-in-law. Her kindness, compassion, and expertise have been invaluable in helping Mum to feel comfortable and safe. What sets Bridgewater Home Care apart is their commitment to truly getting to know its clients and their families. They take the time to understand individual needs and preferences and tailor their care accordingly. It is clear that they genuinely care about their client's well-being and go out of their way to make a positive difference in their lives. I highly recommend Bridgewater Home Care. They are an outstanding company, with an exceptional team of caregivers!
05 December 2022
We have been extremely happy with the service provided, which includes a night sitter and carers every morning. All the carers are polite, friendly and respectful and treat me and my husband with dignity. Nothing is too much trouble, and they all go above and beyond to ensure my husband is well cared for.
17 October 2022
The office is good to deal with, easy communication. My son was quite happy and relaxed with the carers, who he accepted into any part of his house as he has refused people before.
22 March 2022
The ladies treat Mum with a great deal of dignity and respect, as they would their own relative. They smile with her when she’s happy and help her through the not too good days. My brother and I work alongside the Bridgewater team, communication from them is always relevant, pertinent and accurate, with Mum at the forefront of every decision we make together as a team. Mum would not be able to stay at home ( where she wants to be) without the help we have from Bridgewater.
28 October 2021
The careers that come to mum have done a great job from day one. She feels very comfortable with them and something that is very important to her is the way they share stories about their families. Mum is on her own for a large part of the day so the carers visit is a welcome break. Then when I visit she enjoys repeating these stories to me. At 95, mum needs help with showering and dressing which was difficult for her to accept at first but the carers were so professional and thoughtful in the way they treated her, that mum is very happy and relaxed with them. For me, if mum is happy then so am I. A big thank you to all the staff.
07 July 2021
I cannot thank Bridgewater enough for their help and support. The carers are excellent, always professional, kind, helpful, patent, polite and go over and above to care for my husband. They do everything they can to ensure both my hubby and myself are happy. They always arrive smiling, cheerful and on time. Should we have any queries the office staff and management sort them without any issues. All in all I would definitely rate Bridgewater Bolton as ‘The cream of the crop’ I only wish I could do more to thank them.
21 December 2020
A first-class service. Staff very friendly but professional at all times. The app is especially useful to inform me of times of future visits. Thank you, Bridgewater.
06 August 2020
The reputation of your company rests on the shoulders of your care workers and the quality of their work. My experience of the carers has been excellent and every one of them has been professional, thorough, empathic and have helped me to preserve my dignity.
06 August 2020
Having never used home care before, we were a little dubious about what it would be like but found it quite delightful to welcome the carers into our home. All the carers are friendly, polite and do an excellent job.
05 August 2020
My carers have made a huge difference to my life since they started coming. My mental health has stabilised, and that is in the very large part to the support I receive from my carers. I cannot praise them highly enough. Bridgewater Home Care is very well run, and I know that should there be an issue, it will be dealt with immediately. They are very efficient and very caring.
07 April 2020
I have superb help and support from both management and staff of Bridgewater to care for my frail 93-year-old, bed-bound mother. The staff bring humour and endless patience, and the management has complied with all my occasional special request. I have never had any cause for complaint.
07 April 2020
I would have no hesitation in recommending this company. All the ladies who visit me are very professional, whilst being friendly and caring at the same time. I feel so safe in their hands.
Latest Reviews for Bridgewater Home Care (Bolton)
13 March 2025
At the initial meeting I was told that I would have 2-3 carers so I would get to know them. I see a lot more than that a lot of whom seem to be new so it makes it difficult to form a relationship. Some of the carers (usually more experienced) go over and above to help, but some of the younger ones don't appreciate the difficulties of Parkinson's Disease. Those that do understand are very good at knowing when I am "off" ad just get on with the tasks.
07 February 2024
Extremely happy with service provided by Bridgewater, all the staff and carers made a stressful situation so much easier for us. The carers are so kind and helpful, nothing was too much trouble for them.
23 April 2023
I cannot speak highly enough about the exceptional care provided by Bridgewater Home Care. They have been providing companion care for my mother-in-law, who is living with dementia, for several months now and we are incredibly grateful for their support. They always go above and beyond, ensuring that Mum receives the very best care possible. One staff member, in particular, has become like a best friend to my mother-in-law. Her kindness, compassion, and expertise have been invaluable in helping Mum to feel comfortable and safe. What sets Bridgewater Home Care apart is their commitment to truly getting to know its clients and their families. They take the time to understand individual needs and preferences and tailor their care accordingly. It is clear that they genuinely care about their client's well-being and go out of their way to make a positive difference in their lives. I highly recommend Bridgewater Home Care. They are an outstanding company, with an exceptional team of caregivers!
05 December 2022
We have been extremely happy with the service provided, which includes a night sitter and carers every morning. All the carers are polite, friendly and respectful and treat me and my husband with dignity. Nothing is too much trouble, and they all go above and beyond to ensure my husband is well cared for.
17 October 2022
The office is good to deal with, easy communication. My son was quite happy and relaxed with the carers, who he accepted into any part of his house as he has refused people before.
22 March 2022
The ladies treat Mum with a great deal of dignity and respect, as they would their own relative. They smile with her when she’s happy and help her through the not too good days. My brother and I work alongside the Bridgewater team, communication from them is always relevant, pertinent and accurate, with Mum at the forefront of every decision we make together as a team. Mum would not be able to stay at home ( where she wants to be) without the help we have from Bridgewater.
28 October 2021
The careers that come to mum have done a great job from day one. She feels very comfortable with them and something that is very important to her is the way they share stories about their families. Mum is on her own for a large part of the day so the carers visit is a welcome break. Then when I visit she enjoys repeating these stories to me. At 95, mum needs help with showering and dressing which was difficult for her to accept at first but the carers were so professional and thoughtful in the way they treated her, that mum is very happy and relaxed with them. For me, if mum is happy then so am I. A big thank you to all the staff.
07 July 2021
I cannot thank Bridgewater enough for their help and support. The carers are excellent, always professional, kind, helpful, patent, polite and go over and above to care for my husband. They do everything they can to ensure both my hubby and myself are happy. They always arrive smiling, cheerful and on time. Should we have any queries the office staff and management sort them without any issues. All in all I would definitely rate Bridgewater Bolton as ‘The cream of the crop’ I only wish I could do more to thank them.
21 December 2020
A first-class service. Staff very friendly but professional at all times. The app is especially useful to inform me of times of future visits. Thank you, Bridgewater.
06 August 2020
The reputation of your company rests on the shoulders of your care workers and the quality of their work. My experience of the carers has been excellent and every one of them has been professional, thorough, empathic and have helped me to preserve my dignity.
06 August 2020
Having never used home care before, we were a little dubious about what it would be like but found it quite delightful to welcome the carers into our home. All the carers are friendly, polite and do an excellent job.
05 August 2020
My carers have made a huge difference to my life since they started coming. My mental health has stabilised, and that is in the very large part to the support I receive from my carers. I cannot praise them highly enough. Bridgewater Home Care is very well run, and I know that should there be an issue, it will be dealt with immediately. They are very efficient and very caring.
07 April 2020
I have superb help and support from both management and staff of Bridgewater to care for my frail 93-year-old, bed-bound mother. The staff bring humour and endless patience, and the management has complied with all my occasional special request. I have never had any cause for complaint.
07 April 2020
I would have no hesitation in recommending this company. All the ladies who visit me are very professional, whilst being friendly and caring at the same time. I feel so safe in their hands.