Submit a Review for Bluebird Care St Helens
70 Cambridge Road, St Helens, WA10 4HD
View Full Details of Bluebird Care St HelensLatest Reviews for Bluebird Care St Helens
12 March 2025
I have found Bluebird Care to be excellent. Nothing seems to be too much trouble, small changes can be implemented quickly and easily and the have gone above and beyond to help keep me updated on things that could affect my Mother's care.
12 March 2025
Staff are fantastic with mum. They all treat her with dignity and respect and offer encouragement in making her own choices and promote independence in things she is able to do for herself. Really great team!
12 March 2025
Very happy with mums care. The carers do a good job with mum in a professional and supportive way. My sister and I are very happy with their help and support in looking after our elderly mother. Thank you to the team.
13 February 2025
I would certainly recommend Bluebird Care to anyone.
11 February 2025
Bluebird have helped us keep my mum living in her own home. They provide a great service. Their carers are professional and caring, going up and beyond. Which in turn give our family satisfaction knowing our mum is cared for and safe in her own home.
25 September 2024
Right from the initial assessment, Bluebird Care displayed complete commitment, understanding, compassion and professionalism in all our requirements. Bluebird I regard as highly recommended.
18 September 2024
Reliable and friendly carers helping Mum out of bed, washing and dressing and making breakfast. Same in the evening helping her get ready for bed with gaps filled by family care. In her late 90s, things were getting tough at home but this service has helped her stay in her own home and is providing reassurance to my brother and I that she is safe and cared for.
23 July 2024
The staff member allocated to my mam has been wonderful from the start and the assurance I get before and after each weekly visit is tremendous. The particular requirements (call 10 minutes beforehand) really help and the relationship is very positive and caring.
02 July 2024
Bluebird Care is a company you can trust and rely on and I highly recommend them. The management team, supervisors, carers and all the staff are a pleasure to deal with and always treat my dad and I with the utmost respect. On two occasions in June and covering several days, I needed some evening "sits" and night "waking sits" for my dad at very short notice. Bluebird Care, once again, provided carers to cover these sits and I felt relaxed leaving my dad in their capable hands. Most importantly, my dad was happy and comfortable with the carers who provided first-rate care.
11 April 2024
We have had this care provider coming up to three months. Although they are still familiarising themselves with Mum and her care needs, they are looking after her extremely well. Customer Service, Supervisors and the organisation is very efficient.
18 March 2024
My Father has been receiving care in the evenings for approx. 18 months now. This gives me a level of reassurance as I live 220 miles away from him and I know someone will see him each evening to check he is safe. He is happy with the carers who visit and on several occasions, I have been with him when a carer has arrived and I have found them all very nice people.
29 February 2024
To date the Bluebird Care team have been very supportive, informative and attended on time with good feedback of visits on every occasion. They ensure that the support they give is administered in a friendly, consistent and timely manner. The team are conscientious and welcome feedback.
13 February 2024
My experience is that the staff work hard at building up a rapport with clients, getting to know their interests and experiences. Living some distance from St Helens, the daily updates are full of detail, putting my mind at rest. When required to speak to the office, the staff are knowledgeable and demonstrate a desire to put the client’s best interests at the centre of any resolution. Overall, very impressed with Bluebird Care St Helens.
30 January 2024
We started using Bluebird Care in October 2023 when my grandfather's health started to decline. They have been very accommodating with care call changes. They are more than happy to complete anything that my grandad requires, they are very observant with his needs and will inform us of any problems he may have. My grandad also adores all his carers and says they are always happy, smiley and love a good chat. Couldn't be happier with them as a care company.
11 December 2023
Following a crisis in my mum's home (leaking roof) the Bluebird Care St Helens were magnificent in arranging to go round to my mum's home and reassure her that things would be fixed (this happened on a Sunday evening). Also arranged to keep her company until a family member could come to her house to be with her. Living over two hours away I could not thank Bluebird Care St Helens enough for "going the extra mile" and providing reassurance.
29 November 2023
This is the first time we have had to have this homecare, wasn't looking forward to it to be honest, but the girls/lads who have been here have been excellent in the way they have treated my husband and me. Couldn't ask for anything else, I feel like they go above and beyond to make sure he is comfortable.
27 September 2023
Bluebird have been 100% supportive in everything that has been needed both physically and for wellbeing. You have very professional staff and they are all very good.
17 May 2023
Exemplary care provided by Bluebird for Mam following discharge from hospital. Every carer was so caring and always went above and beyond to make sure Mam was cared for in the way she wanted. The carers were so professional and friendly and took the time to speak to Mam and the family members and they remembered everyone’s names. The staff are very well trained and know exactly what they are able to do and not able to do and the reasons behind this. The team responded within 24 hours to doubling up the carers for each of Mam's four daily calls when it was needed.
15 May 2023
Thank you to all the carers that helped to look after my late mother during her final days. I am grateful for all your kindness and the support you gave Mum. It was Mum's wish that she could die in her own home. It was because of the help from Bluebird that we as a family were able to fulfil this wish. I appreciate it more than I can say. I am very grateful for everything the carers did. They were all very friendly, professional, caring and supportive. They always treated Mum with dignity and respect. The care provided by Bluebird was of the highest standard, reliable and always trustworthy. As a family, we have nothing but praise for the care and support we received. A big thank you to all of the carers who provided care for her.
13 September 2022
We have used Bluebird care services for the last couple of years for my mum who has dementia. We mostly have a lovely, positive lady who is mum's main carer and I can't say enough good things about this dedicated carer. She is always bubbly and friendly but more impressive - she often goes over and above her duties to make sure my mum is as well as she can be and is comfortable and not anxious before she leaves, even though she is rushed to get everything done in the time allocated. Not all carers are as dedicated and thorough as mum's carer which is why she is worth her weight in gold. She is a great ambassador for the Bluebird brand and I hope we will continue to have her as my mum's carer in the future.
Latest Reviews for Bluebird Care St Helens
12 March 2025
I have found Bluebird Care to be excellent. Nothing seems to be too much trouble, small changes can be implemented quickly and easily and the have gone above and beyond to help keep me updated on things that could affect my Mother's care.
12 March 2025
Staff are fantastic with mum. They all treat her with dignity and respect and offer encouragement in making her own choices and promote independence in things she is able to do for herself. Really great team!
12 March 2025
Very happy with mums care. The carers do a good job with mum in a professional and supportive way. My sister and I are very happy with their help and support in looking after our elderly mother. Thank you to the team.
13 February 2025
I would certainly recommend Bluebird Care to anyone.
11 February 2025
Bluebird have helped us keep my mum living in her own home. They provide a great service. Their carers are professional and caring, going up and beyond. Which in turn give our family satisfaction knowing our mum is cared for and safe in her own home.
25 September 2024
Right from the initial assessment, Bluebird Care displayed complete commitment, understanding, compassion and professionalism in all our requirements. Bluebird I regard as highly recommended.
18 September 2024
Reliable and friendly carers helping Mum out of bed, washing and dressing and making breakfast. Same in the evening helping her get ready for bed with gaps filled by family care. In her late 90s, things were getting tough at home but this service has helped her stay in her own home and is providing reassurance to my brother and I that she is safe and cared for.
23 July 2024
The staff member allocated to my mam has been wonderful from the start and the assurance I get before and after each weekly visit is tremendous. The particular requirements (call 10 minutes beforehand) really help and the relationship is very positive and caring.
02 July 2024
Bluebird Care is a company you can trust and rely on and I highly recommend them. The management team, supervisors, carers and all the staff are a pleasure to deal with and always treat my dad and I with the utmost respect. On two occasions in June and covering several days, I needed some evening "sits" and night "waking sits" for my dad at very short notice. Bluebird Care, once again, provided carers to cover these sits and I felt relaxed leaving my dad in their capable hands. Most importantly, my dad was happy and comfortable with the carers who provided first-rate care.
11 April 2024
We have had this care provider coming up to three months. Although they are still familiarising themselves with Mum and her care needs, they are looking after her extremely well. Customer Service, Supervisors and the organisation is very efficient.
18 March 2024
My Father has been receiving care in the evenings for approx. 18 months now. This gives me a level of reassurance as I live 220 miles away from him and I know someone will see him each evening to check he is safe. He is happy with the carers who visit and on several occasions, I have been with him when a carer has arrived and I have found them all very nice people.
29 February 2024
To date the Bluebird Care team have been very supportive, informative and attended on time with good feedback of visits on every occasion. They ensure that the support they give is administered in a friendly, consistent and timely manner. The team are conscientious and welcome feedback.
13 February 2024
My experience is that the staff work hard at building up a rapport with clients, getting to know their interests and experiences. Living some distance from St Helens, the daily updates are full of detail, putting my mind at rest. When required to speak to the office, the staff are knowledgeable and demonstrate a desire to put the client’s best interests at the centre of any resolution. Overall, very impressed with Bluebird Care St Helens.
30 January 2024
We started using Bluebird Care in October 2023 when my grandfather's health started to decline. They have been very accommodating with care call changes. They are more than happy to complete anything that my grandad requires, they are very observant with his needs and will inform us of any problems he may have. My grandad also adores all his carers and says they are always happy, smiley and love a good chat. Couldn't be happier with them as a care company.
11 December 2023
Following a crisis in my mum's home (leaking roof) the Bluebird Care St Helens were magnificent in arranging to go round to my mum's home and reassure her that things would be fixed (this happened on a Sunday evening). Also arranged to keep her company until a family member could come to her house to be with her. Living over two hours away I could not thank Bluebird Care St Helens enough for "going the extra mile" and providing reassurance.
29 November 2023
This is the first time we have had to have this homecare, wasn't looking forward to it to be honest, but the girls/lads who have been here have been excellent in the way they have treated my husband and me. Couldn't ask for anything else, I feel like they go above and beyond to make sure he is comfortable.
27 September 2023
Bluebird have been 100% supportive in everything that has been needed both physically and for wellbeing. You have very professional staff and they are all very good.
17 May 2023
Exemplary care provided by Bluebird for Mam following discharge from hospital. Every carer was so caring and always went above and beyond to make sure Mam was cared for in the way she wanted. The carers were so professional and friendly and took the time to speak to Mam and the family members and they remembered everyone’s names. The staff are very well trained and know exactly what they are able to do and not able to do and the reasons behind this. The team responded within 24 hours to doubling up the carers for each of Mam's four daily calls when it was needed.
15 May 2023
Thank you to all the carers that helped to look after my late mother during her final days. I am grateful for all your kindness and the support you gave Mum. It was Mum's wish that she could die in her own home. It was because of the help from Bluebird that we as a family were able to fulfil this wish. I appreciate it more than I can say. I am very grateful for everything the carers did. They were all very friendly, professional, caring and supportive. They always treated Mum with dignity and respect. The care provided by Bluebird was of the highest standard, reliable and always trustworthy. As a family, we have nothing but praise for the care and support we received. A big thank you to all of the carers who provided care for her.
13 September 2022
We have used Bluebird care services for the last couple of years for my mum who has dementia. We mostly have a lovely, positive lady who is mum's main carer and I can't say enough good things about this dedicated carer. She is always bubbly and friendly but more impressive - she often goes over and above her duties to make sure my mum is as well as she can be and is comfortable and not anxious before she leaves, even though she is rushed to get everything done in the time allocated. Not all carers are as dedicated and thorough as mum's carer which is why she is worth her weight in gold. She is a great ambassador for the Bluebird brand and I hope we will continue to have her as my mum's carer in the future.