Submit a Review for Access Your Care (North Somerset)
Unit 6 Belvedere Court, 10 Beaufighter Road, Weston-super-Mare, BS24 8EE
View Full Details of Access Your Care (North Somerset)Latest Reviews for Access Your Care (North Somerset)
17 March 2021
All staff do a wonderful job, we couldn't manage without you. Thank you.
02 December 2020
Highly recommended, always efficient and supportive. A very caring service.
02 December 2020
One word describes the whole Access Your Care experience - GOLD! I can find nothing at all to criticise these people - management and staff are near perfect!
17 November 2020
I am happy with the service provided, but I cannot compare it with any other provider of similar services.
12 November 2020
The ladies are extremely nice and very polite, some are better than others. It would be good if I knew who was coming each day then I could put them to the jobs I think they were best at. Just a thought! Also if I could have a man occasionally to give my husband a thorough wash in parts he wouldn't like a young lady to do.
12 November 2020
We have had excellent service and help from Carelink who have given us every assistance in the care of my sister. My husband and I are ever so grateful and would not have been able to cope without their excellent cooperation.
12 November 2020
I've used quite a few care agencies since moving here and I can honestly say Access Your Care are the best to date. If I'm feeling low, I know I can pick up my phone and someone will be there to cheer me up etc. Plus all the girls are as helpful as they can be, and if I should need anything else doing I just ask.
07 June 2019
Always reliable and professional to deal with. Both by carers and the office staff. Very happy with the service.
04 June 2019
The care I receive from Access Your Care is excellent. I was very apprehensive to start with as I had never had to have help before, but they put me at ease as soon as they came in, and have done so ever since, they are just like family, helping me out. I look forward to them coming in and they are always cheerful. Thank you so much.
03 June 2019
My husband has carers twice a day and I must say they are all so good and friendly. All so food and friendly. Also will always advise me if there are any concerns regarding my husband. I could not wish for anything better he wants to remain at home with carers helping out hope he can get his wish.
24 May 2019
I am grateful to my carers for all their help and assistance. I could not live in my home without their help. I am satisfied with all the care I have.
24 May 2019
Overall my experience has been very good and I am very grateful for all the help given to me.
24 May 2019
Staff very good, friendly and helpful. The only issue is the erratic visit times.
24 May 2019
Cheerful, friendly, efficient people come daily to do a limited/compartmentalised job of washing and creaming my husband's lower limbs which are now very much better. They also make the bed, tidied the room and bathroom. They were always too late to help him get up and dressed. He is now able to do that himself. Some staff inevitably were better than others, but all were good.
23 May 2019
I have a shopper who comes regularly to me every Wednesday. I have a list ready and she knows what I need and like. She returns the shopping within the hour and puts it all away for me. I am very grateful for this service.
23 January 2019
It has improved of late.
13 November 2018
Very reliable and flexible, great attention to detail. Great empathy and practically overall an excellent service.
05 June 2018
I have found all the girls to be very friendly. All the jobs are professionally done. We have a chat while they are working which is good, as I do rather enjoy chatting! Before they leave they always ask if there is anything else that I would like done. I have been really pleased to have someone in for a while. Thank you very much for all your support.
25 May 2018
Very good. Excellent, helpful. Like the helpers, very happy with care. Love all carers.
21 May 2018
The care team cared for my father following surgery, they supported him to get back on his feet. He enjoyed their company. They did their job and made him independent again.
Latest Reviews for Access Your Care (North Somerset)
17 March 2021
All staff do a wonderful job, we couldn't manage without you. Thank you.
02 December 2020
Highly recommended, always efficient and supportive. A very caring service.
02 December 2020
One word describes the whole Access Your Care experience - GOLD! I can find nothing at all to criticise these people - management and staff are near perfect!
17 November 2020
I am happy with the service provided, but I cannot compare it with any other provider of similar services.
12 November 2020
The ladies are extremely nice and very polite, some are better than others. It would be good if I knew who was coming each day then I could put them to the jobs I think they were best at. Just a thought! Also if I could have a man occasionally to give my husband a thorough wash in parts he wouldn't like a young lady to do.
12 November 2020
We have had excellent service and help from Carelink who have given us every assistance in the care of my sister. My husband and I are ever so grateful and would not have been able to cope without their excellent cooperation.
12 November 2020
I've used quite a few care agencies since moving here and I can honestly say Access Your Care are the best to date. If I'm feeling low, I know I can pick up my phone and someone will be there to cheer me up etc. Plus all the girls are as helpful as they can be, and if I should need anything else doing I just ask.
07 June 2019
Always reliable and professional to deal with. Both by carers and the office staff. Very happy with the service.
04 June 2019
The care I receive from Access Your Care is excellent. I was very apprehensive to start with as I had never had to have help before, but they put me at ease as soon as they came in, and have done so ever since, they are just like family, helping me out. I look forward to them coming in and they are always cheerful. Thank you so much.
03 June 2019
My husband has carers twice a day and I must say they are all so good and friendly. All so food and friendly. Also will always advise me if there are any concerns regarding my husband. I could not wish for anything better he wants to remain at home with carers helping out hope he can get his wish.
24 May 2019
I am grateful to my carers for all their help and assistance. I could not live in my home without their help. I am satisfied with all the care I have.
24 May 2019
Overall my experience has been very good and I am very grateful for all the help given to me.
24 May 2019
Staff very good, friendly and helpful. The only issue is the erratic visit times.
24 May 2019
Cheerful, friendly, efficient people come daily to do a limited/compartmentalised job of washing and creaming my husband's lower limbs which are now very much better. They also make the bed, tidied the room and bathroom. They were always too late to help him get up and dressed. He is now able to do that himself. Some staff inevitably were better than others, but all were good.
23 May 2019
I have a shopper who comes regularly to me every Wednesday. I have a list ready and she knows what I need and like. She returns the shopping within the hour and puts it all away for me. I am very grateful for this service.
23 January 2019
It has improved of late.
13 November 2018
Very reliable and flexible, great attention to detail. Great empathy and practically overall an excellent service.
05 June 2018
I have found all the girls to be very friendly. All the jobs are professionally done. We have a chat while they are working which is good, as I do rather enjoy chatting! Before they leave they always ask if there is anything else that I would like done. I have been really pleased to have someone in for a while. Thank you very much for all your support.
25 May 2018
Very good. Excellent, helpful. Like the helpers, very happy with care. Love all carers.
21 May 2018
The care team cared for my father following surgery, they supported him to get back on his feet. He enjoyed their company. They did their job and made him independent again.