Submit a Review for Right at Home (South Cheshire)
The Old Penny Bank, 39 Welsh Row, Nantwich, CW5 5EW
View Full Details of Right at Home (South Cheshire)Latest Reviews for Right at Home (South Cheshire)
10 February 2025
Very pleased to see whoever comes. Outstanding care received, never have any problems.
10 February 2025
Very pleased with all the care we receive, all the carers are very good with my husband. I can turn to any of them for any help I need.
18 October 2024
We have used Right At Home twice now. It's peace of mind when my Dad's away. I happened to be visiting my Nan ( as it was her 95th birthday ) when one of the carers arrived. She was so lovely & friendly. So warm. My Nan said all the carers had been lovely. It's such a comfort to know we have Right At Home when we need them. Excellent service. Would highly recommend it.
30 July 2024
I had a heart operation in May and needed care support for the first month at home. I had several care support assistants but they all on my behalf carried heavy things, laundry, hoovering and preparation of meals. They were all excellent and completed all tasks.
18 June 2024
Right at Home have been supporting my mum over the last year and I cannot fault the service they provide. It is often hard for an older person to accept care after being independent for the majority of their lives. The staff at Right at Home have treated my mum with sensitivity, respect and dignity. Little by little they have gone from being carers to friends that care and that Mum looks forward to seeing. I highly recommend this company.
01 May 2024
My dad has two carers from Right at Home twice a day. Both Mum and Dad have found them to be an enormous help. Without exception, all the carers are extremely thoughtful, caring, friendly and approachable. They are well-informed and professional, I feel confident that Dad is in the best hands possible. He enjoys a laugh with them and Mum is always happy to be able to have a chat because they are all so easy to talk to. We would 100% recommend Right at Home.
12 March 2024
The service is overall excellent. There are a few 'super' carers and others that are good. I am treated with dignity. Most carers are excellent at seeing my needs and carry out the care with little to no prompting. My carer has always been prompt and has good social skills which means my experience is good.
26 February 2024
The carers have been kind, considerate and respectful. They always greet us with a smile and bring a sense of happiness into the house. They are efficient and thorough in helping my husband to shower and dress each morning. The administration staff have been equally caring and efficient.
24 January 2024
Really easy to set up a one-off care at relatively short notice. Very helpful people setting it up and my father was impressed with the lady who came to look after him, very friendly and attentive to his needs.
04 December 2023
We are very happy with the carers and how they are caring for Mum. Each carer has been friendly, professional and thoughtful. Mum's individual needs are being met to the highest standard.
28 November 2023
The carers have been very understanding and responsive. We feel that my sister's issues have been understood and will be acted upon in a very supportive way. Very pleased with the flexible service.
20 November 2023
We couldn't have made a better choice than Right at Home when we urgently needed care and support six years ago. The carers are very respectful and caring for my father. I am reassured he is well cared for.
20 November 2023
I contacted Right at Home after my mum suffered a fall, to help support her recovery. From the first call onwards the service and care mum has received has been excellent and has definitely helped her recovery and re-build her confidence.
05 January 2023
The carers provide a wonderful service, supporting Dad to stay at home. They are very caring and friendly and go the extra mile.
06 October 2022
We used Right at Home for our dad when he needed home care. From the outset, the care given was great and the team was always friendly, reliable and thoroughly professional. Our dad can be a little tricky at times but the carers were fantastic in dealing with him and putting him at ease. I would recommend the care quality co-ordinator and her wonderful team to anyone looking to arrange home care for a loved one.
11 July 2022
My husband is in his 90s and has Alzheimer’s. I wanted to care for him at home for as long as I could, but I recognised that if I was to do that I would need help and some respite. I contacted Right at Home in the autumn of 2021 and I have received excellent help and support since then. The carers provided by this agency combine a professional approach at the same time as being very human, patient and caring. All of them have a way of giving my husband excellent care, as well as engaging with him with cheerful banter and humour. He enjoys their visits, which usually lift his spirits too. They are scrupulous about safety and hygiene and have never let us down. The care managers and administrators of Right at Home also give a professional and friendly service. Whenever I have contacted them I have received prompt and helpful responses. Both carers and managers have offered me helpful advice and ideas as to how to best manage in this situation and I feel well supported by them.
05 July 2022
Right At Home provided my care again whilst my daughter was away on holiday. It was lovely to see some of the "old girls" again. As before, they were kind, caring, courteous and very helpful. I look forward to seeing them again in the future.
06 June 2022
We have used Right at Home for several years and it is an extremely professional and caring company. Their management team and staff are very efficient, sensitive to our needs and very accommodating when we have asked for changes, responding quickly to our requests. The Carers who come to us are trained to the highest standard and are professional, compassionate, reliable, trustworthy, friendly and caring. We are very happy with all aspects of the care we receive from Right at Home.
17 May 2022
Excellent service. Carers are prompt, friendly and reliable.
06 May 2022
The supervisor visited us in response to a care requirement. It was a very difficult time when private care was in very short supply. They were able to offer help as having recruited extra carers and we worked together to get a mutual plan that worked for us all. They provided an excellent service, going the extra mile when more time was needed and communication between us was straightforward and concise. A real pleasure to work with such a company after trying other options that may have been cheaper on face value.
Latest Reviews for Right at Home (South Cheshire)
10 February 2025
Very pleased to see whoever comes. Outstanding care received, never have any problems.
10 February 2025
Very pleased with all the care we receive, all the carers are very good with my husband. I can turn to any of them for any help I need.
18 October 2024
We have used Right At Home twice now. It's peace of mind when my Dad's away. I happened to be visiting my Nan ( as it was her 95th birthday ) when one of the carers arrived. She was so lovely & friendly. So warm. My Nan said all the carers had been lovely. It's such a comfort to know we have Right At Home when we need them. Excellent service. Would highly recommend it.
30 July 2024
I had a heart operation in May and needed care support for the first month at home. I had several care support assistants but they all on my behalf carried heavy things, laundry, hoovering and preparation of meals. They were all excellent and completed all tasks.
18 June 2024
Right at Home have been supporting my mum over the last year and I cannot fault the service they provide. It is often hard for an older person to accept care after being independent for the majority of their lives. The staff at Right at Home have treated my mum with sensitivity, respect and dignity. Little by little they have gone from being carers to friends that care and that Mum looks forward to seeing. I highly recommend this company.
01 May 2024
My dad has two carers from Right at Home twice a day. Both Mum and Dad have found them to be an enormous help. Without exception, all the carers are extremely thoughtful, caring, friendly and approachable. They are well-informed and professional, I feel confident that Dad is in the best hands possible. He enjoys a laugh with them and Mum is always happy to be able to have a chat because they are all so easy to talk to. We would 100% recommend Right at Home.
12 March 2024
The service is overall excellent. There are a few 'super' carers and others that are good. I am treated with dignity. Most carers are excellent at seeing my needs and carry out the care with little to no prompting. My carer has always been prompt and has good social skills which means my experience is good.
26 February 2024
The carers have been kind, considerate and respectful. They always greet us with a smile and bring a sense of happiness into the house. They are efficient and thorough in helping my husband to shower and dress each morning. The administration staff have been equally caring and efficient.
24 January 2024
Really easy to set up a one-off care at relatively short notice. Very helpful people setting it up and my father was impressed with the lady who came to look after him, very friendly and attentive to his needs.
04 December 2023
We are very happy with the carers and how they are caring for Mum. Each carer has been friendly, professional and thoughtful. Mum's individual needs are being met to the highest standard.
28 November 2023
The carers have been very understanding and responsive. We feel that my sister's issues have been understood and will be acted upon in a very supportive way. Very pleased with the flexible service.
20 November 2023
We couldn't have made a better choice than Right at Home when we urgently needed care and support six years ago. The carers are very respectful and caring for my father. I am reassured he is well cared for.
20 November 2023
I contacted Right at Home after my mum suffered a fall, to help support her recovery. From the first call onwards the service and care mum has received has been excellent and has definitely helped her recovery and re-build her confidence.
05 January 2023
The carers provide a wonderful service, supporting Dad to stay at home. They are very caring and friendly and go the extra mile.
06 October 2022
We used Right at Home for our dad when he needed home care. From the outset, the care given was great and the team was always friendly, reliable and thoroughly professional. Our dad can be a little tricky at times but the carers were fantastic in dealing with him and putting him at ease. I would recommend the care quality co-ordinator and her wonderful team to anyone looking to arrange home care for a loved one.
11 July 2022
My husband is in his 90s and has Alzheimer’s. I wanted to care for him at home for as long as I could, but I recognised that if I was to do that I would need help and some respite. I contacted Right at Home in the autumn of 2021 and I have received excellent help and support since then. The carers provided by this agency combine a professional approach at the same time as being very human, patient and caring. All of them have a way of giving my husband excellent care, as well as engaging with him with cheerful banter and humour. He enjoys their visits, which usually lift his spirits too. They are scrupulous about safety and hygiene and have never let us down. The care managers and administrators of Right at Home also give a professional and friendly service. Whenever I have contacted them I have received prompt and helpful responses. Both carers and managers have offered me helpful advice and ideas as to how to best manage in this situation and I feel well supported by them.
05 July 2022
Right At Home provided my care again whilst my daughter was away on holiday. It was lovely to see some of the "old girls" again. As before, they were kind, caring, courteous and very helpful. I look forward to seeing them again in the future.
06 June 2022
We have used Right at Home for several years and it is an extremely professional and caring company. Their management team and staff are very efficient, sensitive to our needs and very accommodating when we have asked for changes, responding quickly to our requests. The Carers who come to us are trained to the highest standard and are professional, compassionate, reliable, trustworthy, friendly and caring. We are very happy with all aspects of the care we receive from Right at Home.
17 May 2022
Excellent service. Carers are prompt, friendly and reliable.
06 May 2022
The supervisor visited us in response to a care requirement. It was a very difficult time when private care was in very short supply. They were able to offer help as having recruited extra carers and we worked together to get a mutual plan that worked for us all. They provided an excellent service, going the extra mile when more time was needed and communication between us was straightforward and concise. A real pleasure to work with such a company after trying other options that may have been cheaper on face value.